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Getting help
About sound
My speakers are not producing sound
❑
The built-in speakers may be turned off. Press <Fn>+<F3> to turn on the speakers.
❑
The speaker volume may be turned to the minimum. Press <Fn>+<F4>, and then press
the volume.
❑
If your computer is powered by battery, check that the battery is inserted properly and that it is charged.
❑
If you are using an application that has its own volume control, check that the volume is turned up.
❑
Check the volume controls in Windows
❑
If you use external speakers, check that the speakers are properly connected and the volume is turned
up. If the speakers have a mute button, make sure it is off. If batteries power the speakers, check that
the batteries are inserted properly and that they are charged.
❑
If you have connected an audio cable or a set of headphones to the headphone connector, disconnect
the cable.
My microphone does not work
Check that the external microphone is plugged into the microphone connector correctly.
About the modem
My internal modem does not work
❑
Check that the phone line is plugged into your computer.
❑
Check that the phone line is working. You can check the line by plugging in an ordinary phone and
listening for a dial tone.
❑
Check that the phone number the program is dialling is correct.
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