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Getting help
My computer locks up
If you suspect one application is locking your system, you can try to stop it. To do this, press
<Ctrl>+<Alt>+<Delete> simultaneously. If you have not changed the default settings, you will enter the
Task Manager. Select the application or process that is locking your system, and then click End Task.
If the above method does not work or you do not know which application is locking your system, restart
the computer. On the Windows
select Turn Off.
If the above method does not work, press the power button and hold it for at least four seconds. This
turns off the power.
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shut down the computer by
pressing <Alt>+<F4> and clicking Turn Off in the Turn off computer screen.
My software program locks up or crashes
Contact the software publisher or designated provider for technical support.
Make sure the software is compatible with your equipment and operating system.
Try re-installing the software.
My touchpad interprets a single tap as a double-click
Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties
dialog box. One of the buttons is assigned to the double-click action.
My mouse does not work
If you are using an external serial PS/2 mouse, check that the mouse is plugged into the mouse connector
of your optional port replicator.
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taskbar, click the Start button, click Turn Off Computer, and then
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