Sony Vaio PCG-C1MGP User Manual page 75

Getting help
My computer does not shut down
It is recommended that you shut down your computer using the Turn Off Computer command on the
Windows
If the Turn Off command does not work properly, proceed as follows:
Restart the computer by pressing <Ctrl> + <Alt> + <Delete>.


The Windows Task Manager dialog box appears.
Click Shut Down and then Turn Off.


If this does not work, press the power switch and hold it for at least four seconds, this turns off the power.


Unplug the computer from the AC adapter and remove the battery pack from your computer.


My computer locks up
If you suspect one application is locking your system, you can try to stop it. To do this, press


<Ctrl>+<Alt>+<Delete> simultaneously. If you have not changed the default settings, you will enter the
Task Manager. Select the application or process that is locking your system, and then click End Task.
If the above method does not work, or you do not know which application is locking your system, restart


the computer. On the Windows
select Turn Off.
If the above method does not work, press the power switch and hold it for at least four seconds. This


turns off the power.
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shut down the computer by


pressing <Ctrl>+<Alt>+<Delete>, and then click Turn Off from the Shut Down menu.
My software program locks up or crashes
Contact the software publisher or designated provider for technical support.
®
Start menu. Using other methods, including those listed here, may result in loss of unsaved data.
®
taskbar, click the Start button, click Turn Off Computer, and then
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