Introduction This Technical Service Manual contains the service and repair procedures for Fellowes office shredders Models 225i, 225Ci, and 225Mi. The manual provides maintenance procedures, a list of required tools, and a troubleshooting guide. In addition, the manual contains a wiring diagram.
Model 225i Model 225i is a Straight-cut shredder with the listed characteristics: PRODUCT INFO C-225i C-225i C-225i C-225i Country Version 775mm X 442mm X 451mm or 30.5” X 17-3/8” X 17-3/4” Product Size (H X W X D) Product Weight 34.75 Kg or 76.6 lbs Quantity per Master 902mm X 565mm X 558mm or 35.5”...
Model 225Ci Model 225Ci is a Cross-cut shredder with the listed characteristics: PRODUCT INFO C-225Ci C-225Ci C-225Ci C-225Ci Country Version 785mm X 450mm X 435mm or 30.9” X 17-3/4” X 17-1/8” Product Size (H X W X D) Product Weight 40.68 Kg or 89.7 lbs Quantity per Master 902mm X 565mm X 558mm or 35.5”...
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Model 225Mi Model 225Mi is a Micro-cut shredder with the listed characteristics: PRODUCT INFO C-225Mi C-225Mi C-225Mi C-225Mi Country Version 450 X 435 X 745mm or 17-3/4” X 17-1/8” X 29-3/8” Product Size (H X W X D) Product Weight 41.0 Kg or 90.4 lbs Quantity per Master 561 X 570 X 905mm or 22-1/8”...
Safety When servicing a shredder, observe the following safety precautions: Never put a hand, fingers, or foreign objects into the paper feed slot or throat. Keep all loose articles of clothing, ties, jewelry, long hair, or other loose objects away from ...
Operation The control panel on the housing top consists of the control panel switch, indicator LEDs, and sheet capacity LEDs. Power Turns on the shredder and illuminates the power LED. Forward Runs the shredder in forward mode. Press and hold to activate. Reverse Runs the shredder in reverse mode.
Indicator LEDs The 225i, 225Ci, and 225Mi have five indicator LEDs on the housing cover. General Indicators Color C-225i C-225Ci Over Heat Door open Bin Full Remove Paper SafeSense Yellow The indicator PC board that operates the LEDs is located on the inside of the housing cover. If an indicator LED fails, replace the universal control PC board assembly.
If used at or near capacity for an extended time the 225Ci shredder should be oiled every 15 minutes, if not, it should be oiled after every bag change. Use Fellowes Powershred Lubricant (#35250) or other non-aerosol vegetable-based oil to lubricate the cutters.
Troubleshooting Troubleshooting the shredder begins with checking the machine for possible faults. Possible causes for machine malfunctions include: • Paper feed problems • CD/DVD feed problems • Electrical problems • Mechanical problems Paper Feed Problems Paper can become jammed if the paper is misfed. Paper may also jam if the waste bin is full or if there is a build up of paper shreds along the underside of the cutting assembly.
The cutting system may have broken paper strippers This will require the whole cutting block to be replaced. Tools and Supplies The following tools and supplies are required to properly service Fellowes shredders, Models 225i, 225Ci, and 225Mi 1. Screwdrivers •...
Cabinet and Housing • The cabinet has a shelf that supports the mechanical and electrical components. • The housing cover fits on the cabinet. • The Control Touch Panel with the power, forward, reverse, and AUTO buttons, the indicator LEDs, and the Sheet Capacity LEDs are located on the housing cover. •...
Housing Cover To remove the housing from the cabinet: 1. Remove the 4 screws that secure the housing cover to the rear of the cabinet. 2. Open the door and remove the 4 screws that secure the housing cover to the front of the cabinet.
4. isolators before setting on a flat surface. This will insure the isolators from not being damaged. Noise Isolators 225i 5. Make sure the cutting block is on a stable surface before performing any maintenance or repair work. To remove the cutting block from the cabinet on model 225Ci: 1.
To remove and/or replace the motor: 1. Remove cutter assembly from cabinet. (See section on removing cutting block) 2. Disconnect the 3 motor wires from the main PC board. (See wiring diagram.) 3. Disconnect the ground wire from the cabinet. 4.
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225Ci Timing Diagram In order to properly set the timing for the cutters on model 225Ci you must position the timing marks on the non- gear side cutter shafts as shown below. (Please note: Timing marks have been highlighted in red for documentation purpose only!)
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225Mi Timing Diagram In order to properly set the timing for the cutters on model 225Mi you must position the timing marks on the cutting shaft ends in any of sequences shown below.
Electrical Assemblies CAUTION! To prevent electrical shock, make sure the shredder is disconnected from the power source before performing any electrical repairs. Capacitor Typical problems that may be caused by a defective capacitor are: No motor function. The capacitor is secured to the bottom of the cabinet shelf. Two wires connect the main PC board to the capacitor.
Power Switch The main power switch is located on the back of the cabinet next to the power cord receptacle. The switch is held in place by tabs that snap into an opening on the cabinet. To replace the main power switch: 1.
225Ci / 225Mi Basket Full System An Ambient Light Basket Full (ALBF) module emits light into the wastebasket. It determines level of shreds in wastebasket by the light being reflected back from the shreds. • The motor will stop when the sensor determines that the waste bin is full, and the shredder will not operate until the waste bin is emptied.
Jam Proof Module • The Jam Proof module senses the amount of paper you feed in at one time. • If it detects too much paper being fed through at once it will not allow power to the motor. • An LED indicating tree will advise on how much paper the module senses.
AC PC Board • The AC PC Board is located at the right, front of the cabinet shelf. • The PCB slides onto a support that is attached to the cabinet shelf. • The wires leading to capacitor are hard-wired to the PCB. •...
AC PC Board wiring diagram CAUTION! To prevent electrical shock, make sure the shredder is disconnected from the power source before performing any electrical repairs.
Control / L.E.D Board Assembly The Control Board and L.E.D Board are attached to the housing cover. These PC boards are hard wired to each other and must be replaced at the same time. Note: After performing replacement check sheet capacity intake on shredder. If shredder does not take capacity please refer to pages 26-27 and perform indicated adjustments.
Current Limit Adjustment • Please note if you have a unit with a of serial number of and after NA Model JP Model EU/UK Model 130903 130814 130814 • This process has been eliminated and you will only have to calibrate the anti- jam Reference SB 1311-01 The current limit adjustment is preset during manufacturing.
Jam Proof Calibration Only 1. Turn on the main power switch at the rear of the cabinet. 2. Immediately press and hold the Forward, Rev, and Power buttons on the control panel switch and release. Once you have access the shredder’s main menu mode you will see 3 green lights and one yellow light illuminate on the Jam Proof Indicator.
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Auto Start Paper I/R & CD I/R Sensors • The Auto Start I/R sensors are secured to the metal cutter shroud. • The CD I/R sensors are secured to the CD in-feed section of the housing cover. • These sensors connect to the control panel PC board on the housing cover. To replace the paper feed sensors: 1.
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Technical Support Contacts: Service Dealer Support Web-Site NA www.fellowes.com/servicedealers Service Dealer Support Web-Site Intl www.fellowes.com/servicedealeruk/ North America Support Telephone # 800-553-1155 Email bmtechnicalsupport@fellowes.com South America Support Telephone # 800-553-1155 Email serviciotecnico@fellowes.com samaya@fellowes.com Europe / United Kingdom Support Telephone # +31 13 4580505 Email jlens@fellowes.com...