Page 1
Service Manual ViewSonic N3735w-1M Model No. VS1771-1M 37” LCD TV (N3735w-1M_SM Rev. 1a Jul. 2007) ® ViewSonic 381 Brea Canyon Road, Walnut, California 91789 USA - (800) 888-8583...
Page 2
Further, ViewSonic reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of ViewSonic to notify any person of such revision or changes.
(IEC60950 or UL1950), or be applied exemption. (14) The LCD module is designed so that the CFL in it is supplied by Limited Current Circuit (IEC60950 or UL1950). Do not connect the CFL in Hazardous Voltage Circuit. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 5
Taking out the monitor by grasping the LCD panel. That may cause “Mura” Place the monitor on a clean and soft foam pad. Placing the monitor on foreign objects. That could scratch the surface of the panel or cause “Mura” ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 6
ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Typical. 0.35 V Audio Characteristics: AF Output Level Measured via LP 20 kHz Typical. 0.35Vrms Filter, RMS Decoder, 75us De-emphasis 10% (max.) 44 dB (min.) Compatible system TUNER NTSC/ATSC Compatible system AV NTSC M ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 8
3.0A @ 115VAC // 1.5A @ 230VAC Max in < 150A (with fully loaded power supply) at 230Vac Power Supply Inrush Shall not result in permanent failure of power supply (including blown ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 9
5. Firmware & OSD The product firmware of VS11771-1M shall have a firmware version of V:P01 or later version. Any changes/revisions afterward shall also be pre-approved by ViewSonic in written. For VS11771-1M, its firmware shall have a built-in frequency table for NTSC/ATSC off-air TV/CATV, Closed-Caption, and with MTS implementation.
Page 10
Painting Color - PANTONE 427C (Black for front bezel & back cover) Power Key - PANTONE 032C (RED) Color Key Pads – PANTONE 11C & PANTONE 5C(Cool Gray) Texts Printed on Front Cover and Key Pads - PANTONE 427C, PANTONE 433C(Black) ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 11
=0.75mm screw mounting kit not included. Sample Sample of textured color chips, plastic material specification, and Material Safety Data Sheets shall be submitted to ViewSonic prior to Mass Production Release. In addition, all exterior surfaces shall have uniform texture/color. The maximum acceptable gap between the buckets to bezel plastic pieces shall be within 1.5 mm.
VOL+ and MENU buttons again to unlock it. 2. Press VOL- and VOL+ buttons at the same time to lock OSD menu, and press VOL- and VOL+ buttons again to unlock it. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 13
Connect this port to your A/V device with audio in (RCA) connectors or to audio amplifier. Air/Cable input jack Connect the coaxial (RF) connector from Antenna/ Cable/ Digital cable. SPDIF Optical output Connect this port to the SPDIF input of A/V device. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 14
Remote Control ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 15
Select picture modes WIDE Change the image size RETURN Return to previous channel CH▲ and CH▼ Adjust Channel UP/DOWN FAV.CH Select from preset Favorite Channels MENU On Screen Display (OSD) menu ON/OFF ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 16
Color: To adjust color. (right: brilliant color, left: pale color.) • Tint: To adjust tint level. (right: greenish tone, left: reddish tone.) • Sharpness: To adjust picture sharpness. (right: sharper, left: softer.) ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 17
*Phase: To adjust delay time of phase in order to reduce the noise of picture. *Clock: To adjust delay time of clock in order to reduce the noise of picture. Audio Menu — To set the audio quality and status In TV source: ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 18
It is only active in TV source. • Tuner Mode: To select Cable or Air as the TV source. Select “Cable” if you want to watch Cable TV channels, and select Air to watch Air TV channels. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 19
In TV, AV, S-Video, YPbPr 1, YPbPr 2, HDMI 1, HDMI 2 source: Note: When in AV, S-Video, YPbPr 1, YPbPr 2, HDMI 1 or HDMI 2 source, the TV option on the left does not appear. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 20
Timer: To set power-on and power-off time. *Sleep Timer: To set the off timer from 10~120 minutes. *Auto Sleep: To set the off timer for longer intervals -- 1 hour, 2 hours, or 5 hours. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 21
Background Color: To select background color. Background Opacity: To select background opacity. Window Color: To select window color. Window Opacity: To select window opacity. * • Memory Recall: To restore the factory default settings. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 22
Enter password and the screen below will show. (The default password is 0000.) • Channel Block: To block channels. Use ▲▼ to select the channel you want to block, and then press ENTER to block or unblock it. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 23
Use ENTER button to block or unblock the ratings, and use MENU to exit. *U.S. Movie Ratings: To adjust movie blocking level in the US. You can select between G, PG, PG-13, R, NC-17, or X. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 24
13 ans + Not appropriate for children of less than 13 years Use ENTER button to block or unblock the ratings, and use MENU to exit. *Block Unrated: To block unrated movie or TV programs. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 25
• Clear All: To clear all the locks set before, press ENTER, and then select “OK” to confirm. Notes:Initial password:0000 If you forget your initial password,you can press"3660"to resume. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
MT5371 supports alpha blending for Video and two OSD planes. It also supports 10bit gamma correction and advanced dithering processing for LCD display with 6/8/10 bit output. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 27
MT5371 is also including a fully HDMI-compliant receiver that fits directly into home theater products such as LCD TVs, plasma TVs and HDTVs. The receiver is capable of supporting ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 28
IC YDA138. Two DAC outputs from MT8291 reach 2Vrms in a 12V supply environment including a headphone, two left/right line outputs with volume gain/attenuation from -127 dB to +12 dB and digital de-emphasis function. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 29
The IC YDA138 is a class-D amplifier that can be output power of 10Watts per channel on a 6-ohm load speaker when using a 12V power supply operation. MT5112 ATSC+NTSC Combo Tuner MT5371 CVBS AV/SV Audio(RCAR/L) YDA138 MT8291 Speaker (Audio Amp.) YPbPr Audio(RCAR/L) (Audio Codec) PC/DVI Audio(mini jack) HeadPhone ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
ENTER, The color warm will auto adjust. The act of EHITE BALANCEL is completed when EHITE BALANCEL disappeared. 4.After adjusting, switch to FULL WHITE and check the value of each color. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 31
SPEAKER output is right. Meets earphone with the EARPHONE, Determined whether the action of EARPHONE output is normal. 1.4.11 All Modes Reset After final QC step, we must to erase all saved changes again and restore the factory defaults. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 34
B.CHANNEL36: Check whether the color of the color bar is normal. C.CHANNEL69: Turn RF attenuator and check the critical point of the change of the image’s S/N is under LEVEL<45~85> dBu, regards as normally. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 35
13.328ms 16.667ms 16.666ms V TOTAL 15.880ms 12.795ms 16.000ms 15.880ms V DISPLAY 0.600ms 0.466ms 0.444ms 0.600ms V B-Porch 0.124ms 0.050ms 0.111ms 0.124ms Vs Width 0.000ms 0.000ms 0.000ms 0.000ms V Border H/V Sync Interlace ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 36
H B-Porch 1.310us 1.037us H Width 0.000us 0.000us H Border 16.662ms 16.661ms V TOTAL 16.097ms 16.005ms V DISPLAY 0.377ms 0.594ms V B-Porch 0.126ms 0.047ms Vs Width 0.00ms 0.00ms V Border H/V Sync Interlace ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 37
DDC Card RS-232 cable Barcode Reader VGA Cable N3735WM LCD TV DDC Card RS-232 Cable VGA Cable Barcode Reader 2.2 Setup Procedure 2.2.1 Connect VGA Card and DDC Card with RS-232 cable. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 38
2.2.4 Connect Power Cord to N3735WM LCD TV. 2.2.5 Press ‘MENU’and ‘ENTER’ at the same time, then go into the BURN IN MODE. 2.3 DDC Key In Procedure 2.3.1 run DDC exe ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 39
2.3.2 Choose model number the 2.3.3 Press “ENTER” key. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 40
2.3.4 Press “F4” key and Input bar code 2.3.5 Press “ENTER” key, then the successful picture is as follows. “DDC DOWNLOED OK! 2.3.6 Exit program. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 41
3.1 Equipment Needed N3735WM LCD TV RS-232 cable Barcode Reader HDMI Cable N3735WM LCD TV RS-232 Cable HDMI Cable Barcode Reader 3.2 Setup Procedure 3.2.1 Connect HDMI Card and DDC Card with RS-232 cable. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 42
3.2.4 Connect Power Cord to N3735WM LCD TV. 3.3 DDC Key In Procedure 3.3.1 Run DDC.exe 3.3.2 Choose HDMI1 or HDMI2 ,When Connect DDC Card and N3735WM LCD TV’s HDMI1 or HDMI2 . ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 43
3.3.3 Press “ENTER” key. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 44
3.3.4 Press “F4” key. 3.3.5 Input bar code ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 45
3.3.6 Press “ENTER” key, then the successful picture is as follows. “DDC DOWNLOED 3.3.7 Exit program ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 46
USB Device detected and follow Windows comments to finish the Driver install. 4.4 Execute the Mtktool to start download the file. The Mtktool program will be upgraded if necessary. "MtkTool Auto BaudRate.exe" 4.5 The Mtktool Operat 4.5.1 Select Platform : MT537X ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 47
4.5.2 Select COM port. Depends on the COM port assigned in System Device Manager (Refer below right). 4.5.3 Select Baud Rate. 115200x 8 (Suggestion) ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 48
4.5.4 Enable the USB Bridge. 4.5.5 Browsing the File to download. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 49
2. You can slow down the baud rate if some Flash memory can not works properly in high-speed download. 3. Please call the Media Tek contact window if any problem found like unsupported Flash Type or fail to download. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 50
1.4 Place the LCD TV into the carton and then Put the other cushions on the LCD TV,put all the accessories into the carton. At last, close the carton and seal it with tape. (Figure 4) 1.Power Cord 2.User’s Guide 3.Remote contrl 4.Guarant Card 5.Battery Figure 4 Figure 3 ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 52
2. Disassembly of Rear Cover. 2.1 Unscrew 18 screws in the Rear Cover. 2.2 Prize the rectangle hole on Rear Cover (Fig.1) with a screwdriver(Fig.2) to make the Rear Cover detach from the LCD TV. ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 53
Fig.1 Fig.2 Rear Cover ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 54
3. Disassembly of Main Board,Power Board,IR Board, Front Cover and Panel Unit. 3.1 Unscrew 20 screws to remove Shield Plate. Shield Plate 3.2. Unscrew 3 screws to remove Bracket.Fix. Bracket,fix ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 55
3.3. Unscrew 18 screws and disconnect the wires to remove Main Board. Main Board 3.4. Unscrew 6 screws and disconnect the wires to remove Power Board. Power Board ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 56
3.5. Unscrew 5 screws to remove METAL FITTG. 3.6. Unscrew 2 screws and disconnect the wires to remove KeyPad Board. 3.7. Unscrew 12 screws to remove Front Cover. Front Cover ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 57
3.8. Lay Panel Unit facedown and unscrew 12 screws on its right,left,up and down sides, to remove Panel Bracket. Panel ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Replace Power Check P101 5V,12V power module is module Check 3.3V is on Replace I103 C115? Check IR Board Replace IR Board Check X102 is OK? Replace X102 Replace I116 & I118 ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 59
6.2. NO VOICE AV,S-VIDEO,YPbPr Check Wire Check I114 Pin24 Connection on has output signal? power module is Replace I124 Replace I114 Check I116 I2S signal output to Replace I116 I124? Check Speaker Wire ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 60
6.3. NO DISPLAY NTSC TV YPbPr S-VIDEO Check Video wave Check Replace Check Replace I114 Replace form is on I114 Pin25? L138,R223,R222,C393, L142,R238,R239,C405 L138,R223,R222,C393, L142,R238,R239,C405 R224,C394 is OK? R224,C394 is OK? Check C178,R140, Replace C177 is OK? C178,R140,C177 Check I116 has output signal at Replace I116 Pin9,10,13,14,17,18,2...
Page 61
Replace I116 21,22,25,26 of P113? Check the LVDS Replace LVDS wire from P113 to Wire panel is OK? Check inverter wire Replace Inverter from power module Wire to panel is OK? Replace Panel ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
R0603 D103 R135 B340 R0603 R136 182/ 1% R0603 C173 1.25 x (1+182/110) = 3.319V 0.8 x (1+1K/1K) = 1.6V 0.1uF C0603 POWER SUPPLY +3V3 FOR MT5112 POWER SUPPLY +1V8 FOR MT5112 ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
10. Exploded View And Exploded Parts List You are now using ZwCAD 2005 Trial Version Please contact WWW.ZwCAD.COM for detailed information ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 86
You are now using ZwCAD 2005 Trial Version Please contact WWW.ZwCAD.COM for detailed information ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...
Page 87
EXPLODED PARTS LIST ( N3735w-1 ) ViewSonic Model Number: VS11771-1M Rev: 1a Serial No. Prefix: QNG Item ViewSonic P/N Ref. P/N Description Q'ty FRONT BEZEL JC378FE ABS94HB PZ2-608-80 2024273501P 2053754801P LED INDIC.-PWR JC268FE PMMA LIMPID 2033150800P IR COVER JC268FE PC LIMPID 476C RED BROWN...
Remark 2: All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved by ViewSonic Corporation. This is to eliminate repeated cross checks of each item between this version and prior versions.
Page 89
BOM LIST ( N3735w-1 ) ViewSonic Model Number: VS11771-1M Rev: 1a Serial No. Prefix: QNG Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty E-00008342 2346110496P CS 0603/X7R/50V 0.1u K T CAP CHIP C103 E-00008342 2346110496P CS 0603/X7R/50V 0.1u K T...
Page 90
Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty E-00008342 2346110496P CS 0603/X7R/50V 0.1u K T CAP CHIP C266 E-00008342 2346110496P CS 0603/X7R/50V 0.1u K T CAP CHIP C279 E-00008342 2346110496P CS 0603/X7R/50V 0.1u K T CAP CHIP C280...
Page 91
Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2347610496P CS 0805/Y5V/16V 0.1u Z T CAP CHIP C462 2347610496P CS 0805/Y5V/16V 0.1u Z T CAP CHIP C464 E-00008342 2346110496P CS 0603/X7R/50V 0.1u K T CAP CHIP C467 E-00003865 2346710596P CS 0603/Y5V/16V 1.0u Z T...
Page 98
Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2336333713P EC 330u/ 16V 8*7 P=5.0 T CAP MINI ELE 105'C C451 2336333713P EC 330u/ 16V 8*7 P=5.0 T CAP MINI ELE 105'C C452 2336322613P EC 22u/ 16V 4*7 P=2.5 T...
Page 99
Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty E-00008342 2346110496P CS 0603/X7R/50V 0.1u K T CAP CHIP C377 E-00008342 2346110496P CS 0603/X7R/50V 0.1u K T CAP CHIP C378 E-00008342 2346110496P CS 0603/X7R/50V 0.1u K T CAP CHIP C379...
Page 102
Company: Add: Tel: Fax: E-mail: After completing this form, please return it to ViewSonic Quality Assurance in the USA at facsimile 1-909-839-7943. You may also e-mail any suggestions to the Director, Quality Systems & Processes (marc.maupin@viewsonic.com) ViewSonic Corporation N3735w-1M Confidential - Do Not Copy...