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Service Manual ViewSonic N4285p-4M Model No. VS11983-4M 42” LCD TV (N4285p-4M_SM Rev. 1a Oct. 2009) ® ViewSonic 381 Brea Canyon Road, Walnut, California 91789 USA - (800) 888-8583...
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Further, ViewSonic reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of ViewSonic to notify any person of such revision or changes.
(IEC60950 or UL1950), or be applied exemption. (14) The LCD module is designed so that the CFL in it is supplied by Limited Current Circuit (IEC60950 or UL1950). Do not connect the CFL in Hazardous Voltage Circuit. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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Taking out the monitor by grasping the LCD panel. That may cause “Mura” Place the monitor on a clean and soft foam pad. Placing the monitor on foreign objects. That could scratch the surface of the panel or cause “Mura” ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
Typical. 0.35 V Audio Characteristics: AF Output Level Measured via Typical. 0.35Vrms LP 20 kHz Filter, RMS Decoder, 75us De-emphasis 10% (max.) 44 dB (min.) Compatible system TUNER NTSC/ATSC Compatible system AV NTSC M ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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Audio amp of this product shall be provided by “YAMAHA” with a Model Number of YDA148 . “SiS” SiS328MX for N4285p-4M shall be used as sound processor. In addition, a pair of speakers shall be integrated within this product. The audio signals of this product shall comply with the specification listed in the following table.
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5. Firmware & OSD The product firmware of VS11983-4M shall have a firmware version of V:P01 or later version. Any changes/revisions afterward shall also be pre-approved by ViewSonic in written. For VS11983-4M, its firmware shall have a built-in frequency table for NTSC/ATSC off-air TV/CATV, Closed-Caption, and with MTS implementation.
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External Plastic Chassis Components Plastic Chassis, Cover, Stand (Metal + Plastic),Len and Button Exterior Chassis Color/Texture/Details Refer to Figure 1 – Product ID Chassis Component’s Color Difference Refer to Figure 1A – Color Guide ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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Workmanship shall be inspected according to ViewSonic Molded Plastic Parts Specification, VSCMPPSPEC001V1.2. Screen Printed Parts, Bird Logo Recess Artwork shall be provided and confirmed by ViewSonic. Rear Label A label identifying the product name, model/serial number and FCC ID/Logo shall be placed into the rear label recess located on the rear panel of the chassis.
Turn OSD menu ON/OFF. Increase sound volume or adjust a highlighted control while in Volume Up OSD menu. Decrease sound volume or adjust a highlighted control while in Volume Down OSD menu. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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Connect the S-Video cable from the compatible device to this S-Video input connector on the rear panel of the LCD TV. Connect this port to the RCA audio output connectors of your HDMI 1 signal Audio input (left/right) A/V device. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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Connect this port to PC line out jack. SPDIF Optical output Connect this port to the SPDIF input of A/V device. Connect the coaxial (RF) connector from Antenna/ Cable/ Air/Cable input jack Digital cable. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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( For China area ) ( For Hong Kong area ) ( For China area ) ( For Hong Kong area ) ( For China area ) ( For Hong Kong area ) ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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Press to display the Electronic Program Guide (EPG). It contains the program information for the channel you’re watching. * The picture here shows an example of the GUIDE screen in a DTV source. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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* To preset favorite channels, use the FAV.A/D key. 21 MENU Press to turn the OSD (On-Screen Display) menu on. When in OSD menu, press to exit or return to the previous page. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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7. The Initial Setup will be completed after Channel scanning is finished. To interrupt the scanning, press MENU at any time. (see Figure 6) Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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(It shows all or some of the information about Input, Channel, Resolution, Audio Type, etc., depending on what input source it is in) *The picture here shows an example of the INFO screen in a DTV source. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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TV, AV, S-Video, YPbPr 1, YPbPr 2, HDMI 1, HDMI 2, VGA or USB (When in USB input source, the system only supports JPEG image files.). 3. To confirm the selection, press ENTER. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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4. Press ▲ or ▼ to select the control with ►, such as “Color Temp”, “Auto Scan”, “Channel Skip”, “Input Label”, “Time Setup”,“Closed Caption”, “V-Chip”, “Memory Recall”, then press ENTER or ► to perform the function or enter detailed settings. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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ENTER button to enter “Channel Skip” setting. 3. Press ▲ or ▼ to select the channel you want to skip, and check or uncheck it with ENTER button. 4. Press MENU to exit. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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To perform custom digital caption style settings, select “Digital CC Style” to “By User”, then use ▲ or ▼ to select desired controls, ◄ or ► to adjust detailed settings. 4. Press MENU to exit. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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PG-13 (recommended for children 14 years of age or older) R (mature audience) NC-17 (no one under 17 years of age) X (adult audience only) NR (not applicable) 2. Press MENU to exit. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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16 ans+ (not appropriate for children of less than 16 years) 18 ans+ (reserved to adults) 2. Press ENTER to set or reset the rating level. 3. Press MENU to exit. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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4. Press ▲ or ▼ to select “TV ID”, then press ◄ or ► to set the TV ID number from 01~99. For detailed information, refer to the RS232 Protocol on page 42~52. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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TV channels. Auto Scan: To auto scan TV and DTV channels. • Channel Skip: To skip channels. • MTS: To select audio mode. • Prefer Language: To select available audio language. • ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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- BG Opacity: To select background opacity. V-Chip: To set TV blocking level for DTV programs. • Memory Recall: To restore the factory default settings. • TV ID: To set the TV ID number from 01~99. • ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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* Rotate: Select Rotate and press Enter to rotate the picture. * Last Layer: Press this key to return to the previous page. Notes:Initial password:0000 If you forget your initial password,you can press"3660"to resume. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
As illustrated in figure 1, external components to constitute an affordable Full HD DTV system based on SiS 316MX thus comprise only a demodulator, a larger-power audio amplifier driving speaker, one piece of 32MX16 bit DDRII-800, one 4 MB code-flash, and one 512KB Data-flash. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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► 6 Degree Low Angle edge Interpolation ► Scalar ► Linear & Non-Linear Panoramic Scaling ► Noise Reduction ► 3D Adaptive NR ► De-blocking filter ► Contrast Enhancer ► LTI/CTI Sharpening with Peaking Control ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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► Dual LVDS Links support either 24/36bpp single pixel up to 110Mhz or 30bpp dual pixels up to 85Mhz ► Support Thine & TI output data mapping ► Spread spectrum technology for EMI suppression 1.12 Embedded Processor Core ► Two High-Performance MIPS®4KEcTM CPU cores ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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The HVAGPIOxx category employs type C which is a 3.3V output and 5V input –tolerant with internal pull-up when operated in the input mode. Note that the pull-up is software-enabled/disabled. Upon power cord first plugged in, the pull-up is disabled. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
1. VGA source: under the picture FULL WHITE and check the value of each color. Preset color for N4785P4M x=0.283±0.030 y=0.298±0.030 2. YpbPr source: under the picture FULL WHITE and check the value of each color. Preset color for N4785P4M x=0.283±0.030 y=0.298±0.030 ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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After final QC step, we must to erase all saved changes again and restore the factory defaults. You should do “Memory Recall” again. Turn off the LCD TV by pressing “Power” button. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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B.CHANNEL36: Check whether the color of the color bar is normal. C.CHANNEL69: Turn RF attenuator and check the critical point of the change of the image’s S/N is under LEVEL<45~85> dBu, regards as normally. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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16.666ms 13.328ms 16.666ms V TOTAL 12.800ms 15.880ms 12.795ms 15.880ms V DISPLAY 0.448ms 0.600ms 0.466ms 0.600ms V B-Porch 0.064ms 0.124ms 0.050ms 0.124ms Vs Width 0.000ms 0.000ms 0.000ms 0.000ms V Border H/V Sync Interlace ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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16.661ms 16.679ms 16.686ms V TOTAL 16.097ms 16.005ms 16.082ms 16.22ms V DISPLAY 0.377ms 0.594ms 0.459ms 0.36ms V B-Porch 0.126ms 0.047ms 0.092ms 0.075ms Vs Width 0.00ms 0.00ms 0.00ms 0.00ms V Border H/V Sync Interlace ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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DDC Card RS-232 cable Barcode Reader VGA Cable N4285P4M LCD TV DDC Card RS-232 Cable VGA Cable Barcode Reader 2.2 Setup Procedure 2.2.1 Connect VGA Card and DDC Card with RS-232 cable. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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2.2.4 Connect Power Cord to N4285P4M LCD TV. 2.2.5 Press ‘MENU’and ‘ENTER’ at the same time, then go into the BURN IN MODE. 2.3 DDC Key In Procedure 2.3.1 run DDC exe 2.3.2 Choose model number the ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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2.3.3 Press “ENTER” key. 2.3.4 Press “F4” key and Input bar code ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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2.3.5 Press “ENTER” key, then the successful picture is as follows. “DDC DOWNLOAD OK! 2.3.6 Exit program. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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3.1 Equipment Needed N4285P4M LCD TV RS-232 cable Barcode Reader HDMI Cable N4285P4M LCD TV RS-232 Cable HDMI Cable Barcode Reader 3.2 Setup Procedure 3.2.1 Connect HDMI Card and DDC Card with RS-232 cable. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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3.2.3 Connect DDC Card and N4285P4M LCD TV with HDMI Cable. 3.2.4 Connect Power Cord to N4285P4M LCD TV. 3.3 DDC Key In Procedure 3.3.1 Run DDC.exe 3.3.2 Choose model number then ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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3.3.3 Press “ENTER” key. 3.3.4 Press “F4” key. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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3.3.5 Input bar code 3.3.6 Press “ENTER” key, then the successful picture is as follows. “DDC DOWNLOAD 3.3.7 Exit program ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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- Firmware Upgrade Program N4285P4M USB Update Method. 4.2.1 Set up a folder of “N4285p-4M” (has to be the same capitalization) under the USB root menu. 4.2.2 Put the three files of “codeFlash.code”, “custom.save”, and “dataFlash.data” into the folder of “N4285p-4M”.
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1.4 Place the LCD TV into the carton. At last, close the carton and seal it with tape. (Figure 4) 1.Power Cord 2. User’s Guide 3.Remote control 4.Guarant Card 5.Battery Figure 3 Figure 4 Figure 3 ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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PACKING PART LIST ( N4285p-4M ) ViewSonic Model Number: VS11983-4M Rev:1a Item ViewSonic P/N Ref. P/N Description Q'ty N4285P4M monitor P-00009056 2013054063P POLYETHY BAG P-00008342 2012199910P POLYFOAM(TOP) P-00008106 2012196800P POLYFOAM(B.L) P-00008107 2012196900P POLYFOAM(B.R) 2013222536P POLYETHY BAG 2438501329P CD-OWNER GUIDE 2002310761P...
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1.1 Unscrew 4 screws that secure Stand Unit and detach Dust Cover from the LCD TV. Stand 2. Disassembly of Rear Cover. 2.1 Pull the Holder from the LCD TV. 2.2 Unscrew 23 screws in the Rear Cover. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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2.3 Prize the rectangle hole on Rear Cover (Fig.1) with a screwdriver(Fig.2) to make the Rear Cover detach from the LCD TV. Fig.1 Fig.2 ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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Rear Cover 3. Disassembly of Main Board, Power Board, IR Board, Front Cover and Panel Unit. 3.1 Unscrew 24 screws to remove Shield Plate. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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3.2. Remove the function key ass’y. 3.3. Unscrew 18 screws to remove Front Cover and Bracket Fix. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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3.4. Unscrew 17 screws to remove metal fiting vesa support. Bracket Fix ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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3.4. Unscrew 17 screws and to remove Shield plate. Shield plate 3.5. Unscrew 6 screws and disconnect the wires to remove Power Board. Power Board ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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3.6. Unscrew 5 screws and disconnect the wires to remove Main Board. Main Board 3.7. Unscrew 5 screws to remove METAL FITTG-I/O. METAL FITTG-I/O ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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3.8. Lay Panel Unit facedown and unscrew 18 screws on its right, left, up and down sides, to remove Panel Unit and Panel Bracket. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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Panel Unit ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
Check P102 5V,12V Connection on power Replace Power module module is OK? Chenk 3 3V is on Replace I113 C183? Check IR Board Replace IR board Check X101 is OK? Replace X101 Replace I121 ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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6.2. NO VOICE AV,S-VIDEO,YPbPr Check I103 Pin14 has output signal? Replace I103 Check I121 signal Replace I121 output to I601 Check Speaker Wire ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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6.3. NO DISPLAY ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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V_1.8V I121,I123 V_1.8V R282 1K_1% C335 470uF_16V_LESR DDR_VREF C336 100nF_16V R283 1K_1% C350 C351 C352 C353 100nF_16V 100nF_16V 100nF_16V 100nF_16V CLOSE TO I123 CLOSE TO DIVIDER CLOSE TO DRAM CLOSE TO SIS328 ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
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1uF_16V PLACE THESE CAPACITORS V_3.3V PLACE THESE UNDER SIS328 SOLDER SIDE V_1.2V CAPACITORS UNDER V_1.8V SIS328 SOLDER SIDE PLACE THESE CAPACITORS PLACE THESE UNDER SIS328 SOLDER SIDE CAPACITORS UNDER SIS328 SOLDER SIDE ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...
Remark 1: Above listed items are examples, supplier can expand the rows to add more necessary item All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved by ViewSonic Corporation. This is to eliminate repeated cross checks of each item between Remark 2: version and prior versions.
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BOM LIST (N4285P-4M ) ViewSonic Model Number: VS11983 Rev: 1a Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 27001C11300 SET ASS'Y N4285P-4M 27011C11300 PCB ASS'Y N4285P-4M 27021C11300 PCB-MAIN N4285P-4M 27041C11300 AUTO INSERT-MAIN N4285P-4M 27061C11300 SMT-MAIN N4285P-4M 2340127096P CAP CHIP...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2345710496P-02 CAP CHIP CS 0402/Y5V/16V 0.1u Z T 2345710496P-03 CAP CHIP CS 0402/Y5V/16V 0.1u Z T WALSIN 2345710496P-01 CAP CHIP CS 0402/Y5V/16V 0.1u Z T DARFON 2345710496P-02 CAP CHIP CS 0402/Y5V/16V 0.1u Z T...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2345710496P-02 CAP CHIP CS 0402/Y5V/16V 0.1u Z T 2345710496P-03 CAP CHIP CS 0402/Y5V/16V 0.1u Z T WALSIN 2340147196P CAP CHIP CS 0402/NPO/50V 470p J T 2345710496P-01 CAP CHIP CS 0402/Y5V/16V 0.1u Z T...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2346310596P-03 CAP CHIP CS 0603/X7R/16V 1.0u K T WALSIN 2346310596P-01 CAP CHIP CS 0603/X7R/16V 1.0u K T DARFON 2346310596P-02 CAP CHIP CS 0603/X7R/16V 1.0u K T 2346310596P-03 CAP CHIP CS 0603/X7R/16V 1.0u K T...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2345710496P-03 CAP CHIP CS 0402/Y5V/16V 0.1u Z T WALSIN 2347710696P-01 CAP CHIP CS 0805/Y5V/10V 10u Z T DARFON 2347710696P-02 CAP CHIP CS 0805/Y5V/10V 10u Z T 2347710696P-03 CAP CHIP CS 0805/Y5V/10V...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2365425386P DIGITAL IC AP1522WA SOT23-5L ANACHIP 2365335976P LINEAR IC MT1117-3.3A SOT-223 MT 2365808196P IC LINEAR(SMD) AP1117E33L-13 SOT-223 DIODES 2365807196P IC LINEAR(SMD) AMC1117-3.3 SOT-223 2365808396P IC LINEAR(SMD) AIC1117-33PY SOT-223 2365336086P LINEAR IC LD1117AL-1.2V-A SOT-223...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2253110196P RES CHIP 1/16W RC 0402 1/16W 100 ohm J T 2253100096P RES CHIP 1/16W RC 0402 1/16W 0 ohm J T 2253110196P RES CHIP 1/16W RC 0402 1/16W 100 ohm J T...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2251110006P RES CHIP 1/16W RC 0402 1/16W 100 ohm F T 2251110016P RES CHIP 1/16W RC 0402 1/16W 1Kohm F T 2251110016P RES CHIP 1/16W RC 0402 1/16W 1Kohm F T...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2253122296P RES CHIP 1/16W RC 0402 1/16W 2.2Kohm J T 2253110296P RES CHIP 1/16W RC 0402 1/16W 1K ohm J T 2253110396P RES CHIP 1/16W RC 0402 1/16W 10Kohm J T...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 2345710496P-01 CAP CHIP CS 0402/Y5V/16V 0.1u Z T DARFON 2345710496P-02 CAP CHIP CS 0402/Y5V/16V 0.1u Z T 2345710496P-03 CAP CHIP CS 0402/Y5V/16V 0.1u Z T WALSIN 2345710496P-01 CAP CHIP CS 0402/Y5V/16V 0.1u Z T...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 1086 2346310596P-03 CAP CHIP CS 0603/X7R/16V 1.0u K T WALSIN 1087 2345710496P-01 CAP CHIP CS 0402/Y5V/16V 0.1u Z T DARFON 1088 2345710496P-02 CAP CHIP CS 0402/Y5V/16V 0.1u Z T 1089...
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Item ViewSonic P/N Ref. P/N Description Location Universal number# Q'ty 1185 2347710696P-02 CAP CHIP CS 0805/Y5V/10V 10u Z T 1186 2347710696P-03 CAP CHIP CS 0805/Y5V/10V 10u Z T WALSIN 1187 2347710696P-01 CAP CHIP CS 0805/Y5V/10V 10u Z T DARFON 1188...
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C. Do you have any other opinions or suggestions regarding this service manual? Reader’s basic dada: Name: Title: Company: Add: Tel: Fax: E-mail: After completing this form, please return it to ViewSonic Quality Assurance in the USA at facsimile 1-909-839-7943. ViewSonic Corporation N4285p-4M Confidential - Do Not Copy...