Automatic Electronic Diagnostics; Manual Advance Diagnostics - EcoWater Atlas 9 Owner's Manual

AUTOMATIC ELECTRONIC DIAGNOSTICS

This water softener has a self-diagnostic function for the electrical system
(except input power). The water softener monitors electronic components
and circuits for correct operation. If a malfunction occurs, an error code
appears in the display.
The troubleshooting chart shows the error codes that could appear, and the
possible malfunctions for each code.
While an error code appears in the display, all buttons are inoperable
except the SELECT button. SELECT remains operational so the service
person can perform the Manual Advance Diagnostics, see below, to further
isolate the problem.

MANUAL ADVANCE DIAGNOSTICS

Use the following procedures to advance the water softener through the
regeneration cycles to check operation.
Lift off the Salt Hole Cover, remove the top cover faceplate assembly by
unlocking the tabs and lifting, to observe cam and switch operation during
valve rotation.
1. Press and hold SELECT for 3 seconds until "000" shows in the display.
2. The letter "P" and a dash (or dashes) indicate POSITION switch opera-
tion (See Figure 20). If the letter appears, the switch is closed. If the
dash shows, the switch is open.
3. Use the RECHARGE button to manually advance the valve into each
cycle and check correct switch operation.
NOTE: Be sure water is in contact with the salt, and not separated by a salt
bridge (See "Breaking A Salt Bridge" section).
4. While in this diagnostic screen, the following information is available and
may be beneficial for various reasons. This information is retained by the
computer from the first time electrical power is applied to the electronic
controller.
a. Press the UP button to display the number of days this electronic
control has had electrical power applied (See Figure 21).
b. Press the DOWN button to display the number of regenerations ini-
tiated by this electronic control since the code number was entered
(See Figure 22).
5. Press and hold the SELECT button until the model code ("EL 9", "EL15"
or EL20" - See Figure 6 on Page 5) shows in the display. This code
identifies the softener model. If the wrong number shows, the softener
will operate on incorrect configuration data.
6. To change the code number, press the
the correct code shows.
7. To return to the present time display, press the SELECT button.
Troubleshooting
UP or DOWN button until
11
FIG. 20
FIG. 21
FIG. 22