Troubleshooting - ION ISP16 Quick Start Manual

TROUBLESHOOTING

Refer to the following troubleshooting scenarios if you experience difficulty using the product.
PROBLEM
I cannot hear my music.
The speaker and transmitter
do not sync properly.
A note about transmitter range:
The range of the ANYROOM transmitter depends on multiple factors including location of walls and number of Wi-
Fi networks in the immediate area. In an open field with no Wi-Fi networks, the range can be 100 feet or more. With a
large number of Wi-Fi networks in the area, the range can be diminished to 30 feet or less. Range is also diminished by
walls or furniture in the "line of sight" between the transmitter and speaker.
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING
TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT
ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
CAUSE
The speaker and transmitter are
not properly synced.
The speaker and transmitter are
too far apart.
The speaker's volume is too low.
Your music device is not
powered on or is not playing
music.
The speaker and transmitter are
too far apart.
There are too many obstructions
between the speaker and
transmitter.
There are too many
Fi networks in the immediate
area.
BEFORE RETURNING THE PRODUCT, please
contact ION Audio for technical support:
www.ionaudio.com/supporthome
www.ionaudio.com/anyroom
SOLUTION
Turn the speaker off, wait a few seconds, then turn it
on again. The speaker and transmitter should sync
automatically.
Follow the instructions above to manually sync
the transmitter and speaker.
Move the speaker
each other. If necessary, remove any obstacles
between the two.
Make sure the speaker's volume knob is turned up.
Make sure that your device's power is on and that it is
playing music.
Remove any obstructions between the speaker and
transmitter to make a
between them. Move the speaker and transmitter
closer to each other.
speaker and transmitter in the same room.
Wi-
and transmitter closer to
clear "line of sight"
Also try keeping both the