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Troubleshooting
If there is a problem with your TV please refer to the table below to determine the symptoms, then carry out the suggested
check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial
number (both found on the rear of the TV).
Symptoms
Picture
Snowy Picture
Normal Sound
Multiple Images
Interference
Normal Picture
No Picture
No Color
Normal Sound
Weak or No Sound
Poor or Distorted Picture
Normal Picture
Cannot operate with the remote control.
The main unit is hot.
There may be red spots, blue spots,
green spots and black spots on the
screen.
30
Sound
Antenna location, direction or connection
Noisy Sound
Antenna location, direction or connection
Electrical appliances
Cars/Motorcycles
Fluorescent lights
Noisy Sound
Volume level
Sound mute switched on.
STEREO/SAP/MONO
No Sound
TV set to AV mode.
Not plugged into AC outlet.
Not switched on.
Picture/Sound controls set at minimum levels.
No Sound
Check if in Standby mode.
Color controls set at minimum levels.
Weak signal.
Retune Channel(s).
Sound reception may have deteriorated.
Set STEREO/SAP/MONO setting (AUDIO ADJUST menu) to SAP or MONO
until reception improved.
Weak, Wrong
or No Sound
The battery/ies is/are exhausted.
The batteries' polarity is wrong.
The remote control sensor is exposed to strong light from a fluorescent
lamp, etc.
The main unit radiates heat and some of the parts may become hot. This is
not a problem for performance or quality.
Set up in a location with good ventilation.
Do not cover the ventilation holes of the TV with a tablecloth, etc., and do not
place on top of other equipment.
This is a characteristic of liquid crystal panels and is not a problem. The
liquid crystal panel is built with very high precision technology giving you fine
picture details. Occasionally, a few non-active pixels may appear on the screen
as fixed points of red, blue, green, or black.
Please note this does not affect the performance of your LCD.
Checks
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