LG LM-430HM User Manual
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LG LM-430HM User Manual

LG LM-430HM User Manual

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USER GUIDE
LM-430HM
Copyright ©2019 LG Electronics Inc. All rights reserved.
www.lg.com
MFLXXXXXXXX (1.0)

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  • Page 1 USER GUIDE LM-430HM Copyright ©2019 LG Electronics Inc. All rights reserved. www.lg.com MFLXXXXXXXX (1.0)
  • Page 2 ENGLISH About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information. About this user guide...

  • Page 4: Table Of Contents

    Table of contents Guidelines for safe and efficient use Battery Touch screen Home screen Screen lock Custom-designed Memory card encryption Features Taking screenshots Camera features Entering text Gallery features Content sharing Sound quality and effects Do not disturb features Google Assistant Fingerprint recognition Multi-tasking feature Useful Apps...
  • Page 5 Calendar Tasks Music Calculator Appendix E-mail LG Language Settings Audio Recorder LG Bridge Update centre Phone software update File Manager Anti-Theft Guide Smart Doctor Open Source Software Notice LG Mobile Switch Information SmartWorld Regulatory information RemoteCall Service (Regulation ID number, E-labeling, Cell Broadcast etc.)

  • Page 6: Guidelines For Safe And Efficient Use

    Guidelines for safe and efficient use Important information about the device • Device apps and services are subject to change or cancellation without notice, depending on the provider’ s situation and the software version. • When the device is turned on for the first time, an initial configuration takes place. The first booting time may be longer than usual. Read before use • To purchase optional items, contact the LG Customer Information Centre for available dealers. • The appearance and specifications of the device are subject to change without notice. • Do not use LG products for other purposes than those originally intended. Using non-certified apps or software may damage the device and this is not covered by warranty. Before you begin Safety Guidelines • To reduce the possibility of electric shock, do not expose your product to high humidity areas, such as bathroom or swimming pool.
  • Page 7 • Turn off your phone in medical facilities or at gas stations. • Never place your phone in microwaves, as it will cause the battery to explode. Important • Before using your phone, please read the SAFETY INFORMATION OF THE TELECOMMUNICATIONS INDUSTRY ASSOCIATION (TIA). Safety Information Read these simple guidelines. Breaking the rules may be illegal or dangerous. More detailed information is provided in this user’ s guide. • Never use an unapproved battery that could cause damages to the phone or the battery itself, or even explode. • Never place your phone in a microwave oven, as this will result in an explosion of the battery. • Do not dispose of your battery in fire or with hazardous or flammable materials. • Make sure the battery does not come into contact with sharp-edged items, such as animal teeth or claws. This could cause a fire. • Store the battery in a place out of the reach of children. • Be careful so that children do not swallow any parts of the phone, such as rubber plugs (earpiece, parts that connect to the phone, etc.). This could cause asphyxiation or suffocation. • Disconnect the plug and charger from the outlet when the phone shows that the battery has been fully charged, because it may cause electric shock or fire hazard. • When in the car, do not leave your phone, or install a hands-free kit, near the airbag. If wireless equipment is improperly installed, you can be seriously injured if the airbag is deployed. • Do not use mobile phone while driving.
  • Page 8 Do not drop the phone, strike it, or shake it hard. Such actions may harm the phone’ s internal circuit boards. • Do not use your phone in high explosive areas, as this may generate sparks. • Do not damage the power cord by bending, twisting, pulling, or heating it. Do not use the plug if it is loose as it may cause fire or electric shock. • Do not handle the phone with wet hands while it is charging. This can cause electric shock or seriously damage your phone. • Do not disassemble the phone. • Do not make or answer calls while charging the phone, which can cause a short circuit, electric shock, or fire. • Use only batteries and chargers provided by LG. The warranty does not apply to products provided by other providers. • Only authorized personnel should service the phone and its accessories. • Installation or service may result in accidents and consequently invalidate the warranty. • Do not hold or let the antenna come in contact with your body during a call. • Emergency calls can be made only within a service area. To make an emergency call, make sure you are within a service area and the phone is on. • Use your accessories, such as headphones or headsets, with caution, ensuring that the cables are plugged properly and that they do not touch the antenna unnecessarily. Information about the RF exposure from FCC •...
  • Page 9 Part 15.19 statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 10 Body effects This device was tested for typical body operation, keeping a distance of 1.0 cm (0.39 inch) between the user’ s body and the back of the phone. To comply with RF exposure requirements of the FCC standards, a minimum distance of 1.0 cm (0.39 inch) between the user’ s body and the back of the phone is required. Belt-clips, holsters, and similar accessories containing metallic components from others manufacturers should not be used. Accessories worn close to the body, without keeping a minimum distance of 1.0 cm (0.39 inch) between the user’ s body and the back of the phone, and that have not been tested for typical body operation, may not comply with FCC’ s RF exposure limits and should be avoided. Class B Compliance under article 15 of the FCC This device and its accessories comply with Article 15 of the FCC rules. The operation is subject to the following conditions: (1) This device, and its accessories, will not cause harmful interference and (2) this device and its accessories must accept any interference received, including interference that could cause an undesired operation. Battery Precautions • Do not disassemble. • Do not short-circuit. •...
  • Page 11 Adapter Precautions (Charger) • Using the wrong battery charger could damage your phone and void your warranty. • The adapter or battery charger is only designed for indoor use. • Do not expose the battery charger or adapter to direct sunlight, or use it in places with high humidity, such as the bathroom. Cautions for Battery • Do not disassemble or open crush, bend or deform, puncture or shred. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. • Only use the battery for the system for which it is specified. • Only use the battery with a charging system that has been qualified with the system per this standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. • Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. • Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. • Promptly dispose of used batteries in accordance with local regulations. • Battery usage by children should be supervised. • Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
  • Page 12 Avoid damage to your ear • Damage to your hear can occur due to constant exposure to excessive high sound. We, therefore, recommend that you do not turn on or off the phone near your ear. We also recommend you be reasonable with the music and volume level. • If you listen to music, please ensure that the volume level is adequate, so that you are aware of your surroundings. This is particularly important when attempting to cross a street. Safety instructions TIA’s Safety Information This includes complete security information on wireless phones from TIA (Telecommunications Industry Association). It’ s required, for CTIA Certification, the inclusion in the user manual of text covering pacemakers, hearing aids and other medical devices. It’ s encouraged the use of the remaining TIA language when relevant. Exposure to Radio Frequency Signal Your wireless handheld portable telephone is a lowpower radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies: ANSI C95.1 (1992) * NCRP Report 86 (1986) ICNIRP (1996) Safety instructions...
  • Page 13 Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1). * A merican National Standards Institute; National Council on Radiation Protection and Measurements; International Commission on Non-Ionizing Radiation Protection. The design of your phone complies with the FCC guidelines (and those standards). Suggestions for a more efficient operation For your phone to operate most efficiently: • Do not touch the antenna unnecessarily, when the phone is in use. The contact with the antenna affects call quality, and may cause the phone to operate at a higher power level than otherwise would be need. Driving Check the laws and regulations related to the use of wireless phones in the areas where you drive. Always obey these regulations. Also, if using your phone while driving, make sure to: • Pay full attention to driving; driving safely is your first responsibility; • Use hands-free operation, if available; • Pull off the road and park, before making or answering a call, if driving conditions demand so. Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone. Pacemaker The Medical Industry Manufacturers Association recommends a minimum distance of fifteen (15) centimeters, or six (6) inches, between a handheld wireless phone and a pacemaker, in order to avoid potential interference between them.
  • Page 14 People with pacemakers should: • Always keep the product more than six (6) inches from their pacemaker when the product is turned ON. • Not carry the phone in a shirt pocket. • Use the ear opposite to the pacemaker, to minimize the potential interference. • If you have any reason to suspect that interference is taking place, switch off your phone immediately. Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, we recommend that you contact your service provider. Other Medical Devices If you use any other personal medical devices, consult your device manufacturer to determine if they are adequately shielded from external RF energy. Your doctor can help you obtain this information. Health Care Facilities Turn off your phone in health care facilities, whenever there are signs asking you to do so. Hospitals or health care facilities may use equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded devices in motor vehicles. Check with the manufacturer, or its representative, regarding your vehicle. You should also consult the manufacturer about any equipment that has been added to your vehicle. Facilities with signs Turn off the phone in any facility where warning signs request you to do so. Airplanes FCC regulations prohibit the use of phones while in the air. Turn off your phone before boarding an airplane. Safety instructions...
  • Page 15 Blasting Areas To avoid interfering with blasting operations, turn your phone off when in a ‘blasting area’ or in areas with signs that read: ‘Turn off two-way radios’ . Obey all signs and instructions. Potentially Explosive Atmosphere Turn off the phone when in an area with a potentially explosive atmosphere, and obey all signs and instructions. Sparks in such areas could cause an explosion or fire that could result in personal injury or death. Areas with a potentially explosive atmosphere are often clearly marked, but not always. Among the potentially dangerous areas are: Fueling areas (such as gas stations), areas below deck on boats, facilities where chemical products are transferred or stored, vehicles using liquefied petroleum gas (as propane or butane), areas where the air contains chemicals or particles (such as grain, dust or metal powders), and any other areas where you would normally be advised to turn off your vehicle engine. For vehicles equipped with air bags Air bags inflate with strong force. Do not place objects in the area over the air bag or in its deployment area, including wireless equipment, either installed or portable. Serious injuries could occur if wireless equipment is improperly installed into the car when the air bag inflates. Safety Information Read and observe the following information for the safe and proper use of your phone, and to prevent any damage. Also, keep the user’ s guide in an accessible place at all times after reading it. Charger, Adapter and Battery Security •...
  • Page 16 • Only use LG approved chargers that are specifically made for your phone model, since they are designed to maximize the battery life. • Do not disassemble or short-circuit it. • Replace the battery when it no longer provides acceptable performance. The battery can be recharged several hundred times before replacement. • Charge the battery after long periods without use to maximize its life. • The battery life will vary depending on usage patterns and environmental conditions. • Intensive use of backlighting, browser, and packet data connectivity affect battery life and talk/standby times. • The role of self-protection interrupts the phone when its operation is in an abnormal state. In this case, power off the phone and power on it again. Explosion, Shock and Fire Danger • Do not place the phone in a place exposed to excessive dust, and keep the minimum required distance between the power cord and heat sources. • Unplug the power cord before cleaning the phone, and clean the power plug whenever it is dirty. • When using the power plug, make sure it is firmly connected. Otherwise, it can overheat or start a fire. • Placing the phone in a pocket or bag without covering the receptacle (power plug pin), metallic articles (such as a coin, clip or pen) may short-circuit the phone. Always cover the receptacle when not in use. General Notice •...
  • Page 17 • Do not paint the phone. • Data stored in your phone might be deleted due to careless use, hardware repair or software upgrade. Please backup your important phone numbers (ringtones, text or voice messages, images, and videos might also get deleted). The manufacturer is not liable for damages due to loss of data. • When using the phone in public places, you may set the ringer on vibrate to avoid disturbing others. • Do not switch the phone on/off while it is in your ear. • Repairs under warranty, at LG’ s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced. Precautions when using SIM cards • Do not insert the SIM card into the device with the label or seal attached. This may cause damage. • Do not remove the SIM card while using the device. • This may damage the SIM card or the system. • Take extra care to ensure that the SIM card is not scratched, bent, or damaged by magnet. This may delete files saved on the SIM card or cause device malfunctions. Precautions when using memory cards •...
  • Page 18 Securing personal information • Make sure to protect your personal information to prevent data leakage or misuse of sensitive information. • Always back up important data while using the device. LG is not responsible for any data loss. • Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information. • Read the permission screen carefully while downloading applications. • Be cautious using the applications that have access to multiple functions or to your personal information. • Check your personal accounts regularly. If you find any sign of misuse of your personal information, ask your service provider to delete or change your account information. • If your device is lost or stolen, change the password of your account to secure your personal information. • Do not use applications from unknown sources. Notice for Battery replacement • For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance. • Li-Ion Battery is a hazardous component which can cause injury. • Battery replacement by non-qualified professional can cause damage to your device. Safety instructions...

  • Page 19: Custom-Designed Features

    Custom-designed Features...

  • Page 20: Camera Features

    Camera features Wide-angle camera You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the rear camera. , then tap to switch between the standard and wide- angle. •...
  • Page 21 Portrait You can take a sharp portrait by applying the camera lens blur effect. , then tap Portrait. to take a photo. • To adjust blur strength, drag the slide bar to the left or right. • Keep the distance to your subject within 1.3 ~ 5.0 feet when using the rear camera.
  • Page 22 AI CAM You can effectively take photos or record videos since the camera recognises the object when taking a photo or recording a video. , then tap AI CAM. When the object is recognised, the best effect for the scene is applied. •...
  • Page 23 Google Lens You can get more information or take action on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in your device. For example, when you use Google Lens on a: • Business card: You can save the phone number or address to a contact.
  • Page 24 Flash Jump-Cut Photos taken at a regular interval are saved as GIF files. , then tap MODE Flash Jump-Cut to take a photo. • Photos are taken every 3 seconds and saved as a GIF file. • on the screen to select the number of photos you want to take.

  • Page 25: Gallery Features

    Gallery features Making a collage You can make a collage from the associated content. While viewing an album, tap Make collage. Select the desired images to add to the a collage and then tap NEXT. • Select the desired layout from the bottom of the screen. Tap MAKE.
  • Page 26 Creating a movie You can create a new movie by putting images and videos together. Photos tab, then tap Create movie. You can also tap Play tab, then tap Create movie. Select images or videos for your movie and tap NEXT. Edit the selected images and videos and then tap SAVE.
  • Page 27 Deleting files You can select images or videos to delete from your video by tapping at its thumbnail. Adding files You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.
  • Page 28 You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto. •...

  • Page 29: Sound Quality And Effects

    Sound quality and effects features DTS:X 3D Surround You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device. Settings Sound Sound quality and effects DTS:X 3D Surround, then tap to activate this feature.
  • Page 30 Launching Google Assistant Press and hold from the Home screen to launch Google Assistant. Tap GET STARTED. Follow the on-screen instructions and say “Ok Google”. • The device saves your voice data for recognition. Tap Save. Launching Google Assistant with your voice Say “Ok Google”...

  • Page 31: Fingerprint Recognition

    • If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card. Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons.
  • Page 32 • If you bend your finger or use the fingertip only, your fingerprint may not be recognised. Make sure that your finger covers the entire surface of the fingerprint sensor. • Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.
  • Page 33 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers. When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well.

  • Page 34: Multi-Tasking Feature

    Multi-tasking feature Multi window You can use two apps at the same time by separating the screen into the multiple windows. from the Home touch buttons. • Recently-used apps appear. at the top of the desired app to use the Multi window feature. •...
  • Page 35 To adjust the size of the split screen, drag at the center of the screen. • The Multi window feature is not supported by some LG apps and the apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently used apps.

  • Page 36: Basic Functions

    Basic Functions...

  • Page 37: Product Components And Accessories

    Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.

  • Page 38: Parts Overview

    Parts overview LED Indicator Proximity/Ambient light sensor Front camera lens Volume keys (+/-) Power/Lock key Google Assistant button Touch screen Nano-SIM/Memory card tray Stereo headset jack Charger/USB cable port Rear camera lenses (Wide-angle / Standard- angle / Depth sensor) Fingerprint sensor Basic Functions...
  • Page 39 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Proximity/Ambient light sensor - Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body.
  • Page 40 • Fingerprint sensor - Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint recognition overview details. • Some functions may be restricted for access, depending on the device specifications. • Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.

  • Page 41: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

  • Page 42: Installing The Sim Card

    Installing the SIM card Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge. Insert the ejection pin into the hole on the card tray. Pull out the card tray.
  • Page 43 Put the SIM card on the card tray with the gold-coloured contacts facing downwards. Insert the card tray back into the slot. Basic Functions...
  • Page 44 Always make sure the card tray is dry. Precautions when using the SIM card • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...

  • Page 45: Inserting The Memory Card

    Inserting the memory card Insert the memory card into your device. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. Insert the ejection pin into the hole on the card tray. Pull out the card tray.

  • Page 46: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 47 Precautions when using the device • Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. •...

  • Page 48: Touch Screen

    Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Cancel background operations to increase battery life. To minimise battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using ®...
  • Page 49 Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion.
  • Page 50 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
  • Page 51 • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.

  • Page 52: Home Screen

    Home screen Home screen overview The Home screen is the starting point for accessing various functions and apps on your device. Tap on any screen to directly go to the Home screen. You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance.
  • Page 53 • Google Search widget: Type or speak to pull open Google Search. • Page icon: Display the total number of Home screen canvases. You can tap the desired page icon to go to the page you selected. The icon reflecting the current canvas will be highlighted. •...
  • Page 54 Hiding the Home touch buttons You can hide the Home touch buttons to view in a larger screen while using an app. Settings Display Home touch buttons Hide Home touch buttons. Select apps to hide the Home touch buttons whiling using the app, and tap •...
  • Page 55 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 56 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards. • To rearrange, add, or remove icons, tap EDIT. •...
  • Page 57 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings Display and activate Auto-rotate screen.
  • Page 58 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
  • Page 59 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to another...
  • Page 60 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...

  • Page 61: Screen Lock

    • Icon shape: Choose if you want icons to have square or rounded corners. • Sort apps by: Set how apps are sorted on the Home screen. • Grid: Change the app arrangement mode for the Home screen. • Hide apps: Select which apps you want to hide from the Home screen.
  • Page 62 Setting a screen lock There are several options available for configuring the screen lock settings. Settings General Lock screen & security Select screen lock and then select the method you prefer. Customise the following settings: • None: Deactivate the screen lock function. •...
  • Page 63 Precautions for the secure start-up feature • If you forget your decryption password, you cannot restore encrypted data and personal information. • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
  • Page 64 Secure lock settings You can set secure lock settings. Settings General Lock screen & security Secure lock settings. Select a function you want to set. • Lock timer: Allows you to set the amount of time before the screen automatically locks after the backlight turns off (time-out due to inactivity).
  • Page 65 You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.

  • Page 66: Memory Card Encryption

    • Encrypted files are accessible only from the device where the files were encrypted. • The encrypted memory card cannot be used on another LG device. To use the encrypted memory card on another mobile device, format the card. •...

  • Page 67: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in the Gallery.
  • Page 68 Changing the QWERTY keyboard layout You can add, delete or rearrange keys on the bottom row of the keyboard. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout. You can also tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout.
  • Page 69 Customising the keyboard height You can customise the keyboard height to maximise hand comfort when typing. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout Keyboard height. on the keyboard and tap Keyboard height and You can also tap layout Keyboard height.
  • Page 70 You can move the keyboard to one side of the screen so that you can use the keyboard with one hand. Settings General Language & keyboard On-screen keyboard LG Keyboard Keyboard height and layout One- handed operation. You can also tap on the keyboard and tap Keyboard height and layout One-handed operation.
  • Page 71 Adding languages to the keyboard You can make additional languages available for keyboard input. Settings General Language & keyboard On-screen keyboard LG Keyboard Select languages. Select the languages you want to make available. Copy and Paste You can cut or copy text from an app, and then paste the text into the same app.

  • Page 72: Content Sharing

    Clip Tray If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time. On the keyboard, tap You can also touch and hold the text input window, then select Clip Tray.
  • Page 73 Nearby devices menu in each app. Use content from nearby devices as if you were using it on your device. Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files...

  • Page 74: Do Not Disturb

    Receiving files Drag the status bar downward and tap , then tap File sharing. If your device does not support the file sharing feature, tap Settings Network File sharing SmartShare Beam • Make sure that your device is connected to the same wireless network as the file transfer target device.

  • Page 75: Useful Apps

    Useful Apps...

  • Page 76: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...

  • Page 77: App Trash

    Uninstalling apps from the app store To uninstall an app, access the app store from which you download the app and uninstall it. Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps.

  • Page 78: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Call, Message, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • to configure the settings for the desired app’ s widget. •...

  • Page 79: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
  • Page 80 Answering a call To answer a call, drag on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. • To end a call without turning off the screen, tap Settings Network Call Answer and end calls and then activate End call with the Power key.
  • Page 81 Viewing missed calls If there is a missed call, the status bar at the top of the screen displays To view missed call details, drag the status bar downwards. You can also Call logs. Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: •...
  • Page 82 Making a three-way calling You can make a call to another contact during a call. During a call, tap Add call. Enter a phone number and tap • The two calls are displayed on the screen at the same time, and the first call is put on hold.

  • Page 83: Messaging

    Messaging Sending a message You can create and send messages to your contacts using the Messaging app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. Specify a recipient and create a message. •...

  • Page 84: Camera

    Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. • Before taking a photo or recording a video, wipe the camera lens with a soft cloth. • Be careful not to stain the camera lens with your fingers or other foreign substance.
  • Page 85 Auto mode You can take photos or record videos by selecting a variety of camera modes and options. , then tap MODE Auto ( To take a photo, tap . To record a video, tap Taking a photo Select a camera mode and tap the subject to focus the camera on. to take a photo.
  • Page 86 Recording a video Select a camera mode and tap the subject to focus the camera on. • To take a photo while recording a video, tap • To pause the video recording, tap . To resume the video recording, • While recording a video, you may spread or pinch two fingers to zoom in or out.
  • Page 87 Obtain photos in vivid colours and get compensated effects even when they are taken against the light. These functions are provided by the high dynamic range (HDR) technology equipped in the camera. Cheese shutter Take photos with voice commands. Tag locations Save the image with GPS location data.
  • Page 88 YouTube Live You can record a video and directly upload to YouTube. , then tap MODE and record a video. To use this feature, you need to verify your phone number. • YouTube Live is available only when your device is connected to the Internet.
  • Page 89 AI CAM You can effectively take photos or record videos since the camera recognises the object when taking a photo or recording a video. AI CAM for details. Burst shot You can take continuous shots of photos to create moving pictures. In the Auto mode, touch and hold •...
  • Page 90 Switching between cameras You can switch between the front and rear cameras to suit your environment. On the camera screen, tap or drag the screen in any direction to switch between the front and rear cameras. Selfie shot • Use the front camera to take selfies. See for details.
  • Page 91 Selfie shot You can use the front camera to view your face on the screen and take selfies. Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist. You can also clench your fist and then open it towards the front camera. •...
  • Page 92 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white coloured guide frame appears when the front camera detects your face.
  • Page 93 Save as flipped Before taking a photo with the front camera, tap Save as flipped. The image is flipped horizontally. • When using the front camera, you can change how selfies are taken in Customising the camera options the camera options. See for details.

  • Page 94: Gallery

    • The app displayed by the quick share icon may vary, depending on the type and frequency of access to the apps installed on the device. • This feature is available only in specific modes. Gallery Gallery overview You can view and manage photos and videos saved on your device. •...
  • Page 95 Viewing photos • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again. Writing a memo on the photo While viewing a photo, tap Write a memo on the photo and tap SAVE. •...
  • Page 96 Editing photos While viewing a photo, tap Use a variety of effects and tools to edit the photo. Playing a video • To adjust the sound volume, drag the right side of the video screen up or down. • To adjust the screen brightness, drag the left side of the screen up or down.
  • Page 97 Editing videos While viewing a video, tap Use a variety of effects and edit tools to edit the video. Tap SAVE to save changes. Creating a movie You can create a new movie by putting images and videos together. Creating a movie for details.
  • Page 98 Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • from the file list and delete the desired files. • Deleted files are automatically moved to Trash and they can be restored to the Gallery within 7 days.

  • Page 99: Contacts

    Importing contacts You can import contacts from another storage device. On the contact list screen, tap Manage contacts Import. Select the source and target locations of the contact you want to import, and then tap OK. Select the contacts and tap IMPORT. Adding contacts to the speed dial list On the contact list screen, tap Speed dial.
  • Page 100 Contacts list Editing contacts On the contact list screen, select a contact. On the contact detail screen, tap and edit details. Tap SAVE to save changes. Deleting contacts You can delete contacts by using one of the following options: • On the contact list screen, touch and hold a contact you want to delete, then tap Delete contact.

  • Page 101: Quickmemo

    QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note QuickMemo+. to create a note. •...
  • Page 102 Writing notes on a screenshot While viewing the screen you want to capture, drag the status bar downwards and then tap • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen. Crop the image (if necessary) and take notes as desired. •...

  • Page 103: Clock

    Clock Alarm You can set an alarm to trigger it at a specified time. Clock Alarm. to add a new alarm. Configure the alarm settings and tap SAVE. • If you select a previously set alarm, you can edit the alarm. •...

  • Page 104: Calendar

    Stopwatch You can use the stopwatch to record a lap time. Clock Stopwatch. Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. •...

  • Page 105: Tasks

    Tasks You can register tasks to your device to easily manage schedules. Essentials Tasks. to add a task. Enter task details and then tap SAVE. Music You can play and manage songs or music albums. Essentials Music. Select a category. Select a music file.

  • Page 106: Calculator

    • Some file formats may not be supported, depending on the installed software. • Files that exceed the size limit may cause an error. • Music files may be protected by international copyright owners or copyright laws. You may have to obtain legal permission before copying a music file.

  • Page 107: Audio Recorder

    Audio Recorder You can record and save your voice or others’ voices from important events. Recorded voice files can be played back or shared. Essentials Audio Recorder. Add tags Add under Event. Then, add an • To add an event, tap event to the desired date.

  • Page 108: Update Centre

    Update centre You can check and install the latest version of the app or software provided by LG. Management Update centre. File Manager You can view and manage files saved on your device. Management File Manager. and select the desired storage location.

  • Page 109: Lg Mobile Switch

    LG Mobile Switch Easily transfer data from a used device to a new device via LG Mobile Switch. Management LG Mobile Switch. You can also tap Settings General Backup LG Mobile Switch. Follow the on-screen instructions to select a desired method for transfer.

  • Page 110: Remotecall Service

    RemoteCall Service Your device can be remotely diagnosed for resolving issues. First, make a phone call to an LG Customer Service Centre as follows: • To use this function, first you must agree to usage of the function. • If you use mobile data, you may be charged for data usage depending on your pricing plan.

  • Page 111: Google Apps

    Google apps You can use Google apps by setting a Google Account. The Google Account registration window appears automatically when you use a Google app for the first time. If you do not have a Google Account, create one from your device. For details on how to use an app, see the Help in the app.
  • Page 112 Gmail Gmail is an easy to use mail app that keeps your messages safe, makes your inbox smarter, and helps you stay organised. Google The Google app keeps you in the know about the things you care about. Find quick answers, explore your interests, and get a feed of stories and updates on topics that matter to you.
  • Page 113 Sheets Sheets is a collaborative spreadsheet processing tool that powers productivity. Use Sheets to import, organise and analyse information together in real-time. Slides Google Slides is a collaborative presentation creation tool that powers productivity. Use Slides to organise information, present results, and make decisions together in real-time.

  • Page 114: Settings

    Settings...

  • Page 115: Network

    Settings You can customise the device settings in accordance with your preferences. Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
  • Page 116 Wi-Fi network settings On the settings screen, tap Network Wi-Fi. • Switch to mobile data: If the mobile data connection function is activated but the device cannot connect to the Internet via Wi-Fi connection, the device automatically connects to the Internet via the mobile data connection.
  • Page 117 Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Network Bluetooth. to activate it.
  • Page 118 Sending data via Bluetooth Select a file. • You can send multimedia files or contacts. Bluetooth. Select a target device for the file. • The file is sent as soon as the target device accepts it. • File sharing processes may differ, depending on the file. Mobile data You can turn mobile data on and off.
  • Page 119 • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Page 120 Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network Tethering Wi-Fi hotspot and then tap to activate it. Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and password.
  • Page 121 Wi-Fi hotspot turn off timer When the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection. Bluetooth tethering A Bluetooth-connected device can connect to the Internet by using your device’...
  • Page 122 On the settings screen, tap Network Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Network File sharing. Customise the following settings: •...
  • Page 123 Not-allowed devices: View a list of devices not permitted to access content on your device. LG AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. On the settings screen, tap Network LG AirDrive.
  • Page 124 to activate it. Select a printer from the printer list screen. • To add a printer, tap Add printer. • To search for a printer name, tap Search. • Settings from the printer list screen. Select a file and tap Print.
  • Page 125 You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks. Adding VPN On the settings screen, tap Network VPN. • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears.

  • Page 126: Sound

    • Ring with vibration: Set the device to vibrate and play a ringtone simultaneously. • Flash alert for incoming call: Set the flash to blink according to LG ringtone. • Notification sound: Select a notification ringtone. Set music saved on the device as a notification ringtone.

  • Page 127: Display

    • Dialing keypad sound: Select the keypad sound effect. • LG Keyboard sound: Select LG keyboard sound effect. • Touch sound: Select a sound effect for tapping an item. • Screen lock sound: Select a sound effect when the screen is locked or unlocked.

  • Page 128: General

    device's orientation. • Screen timeout: Automatically turn off the screen when the device is left idle for a specified period of time. • Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display. •...
  • Page 129 • Encryption & credentials: Configure the settings for SD card encryption and credentials. - Encrypt SD card: Encrypt the memory card to prevent use on another device. See Memory card encryption for details. - Secure start-up: Protect your device with a lock when it powers on. Secure start-up settings for details.
  • Page 130 Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. On the settings screen, tap General Apps & notifications. Customise the settings. Battery You can view the current battery information or turn on power-saving mode.
  • Page 131 Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap General Storage. Customise the following settings: • Internal storage: View the total storage space and free space in the device’...
  • Page 132 • Vision Window zoom: Zoom in or out within a window and invert the colour. • Vision Large mouse pointer: Magnify the mouse pointer. • Vision High contrast screen: Turn the background colour into black for a high contrast screen. •...
  • Page 133 • Motor & cognition Touch and hold for calls: Answer or decline calls by touching and holding the call button instead of dragging it. • Motor & cognition Screen timeout: Turn off the screen automatically when the device is left idle for a specified period of time.
  • Page 134 Gaming You can configure settings for game tools, graphics and battery saving feature. • Game Launcher: Tap to use the game launcher. • Game tools: Tap to activate this feature. You can launch this feature by tapping the game tool icon at the bottom of the screen while playing games.
  • Page 135 KnockON for details. Update centre You can check and install the latest version of the app or software provided by LG. On the settings screen, tap General Update centre. Customise the following settings: • App Updates: Check if an app update is available. If available, you can install the update.
  • Page 136 • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys. • Autofill service: Enable this option to enter your information saved in your account such as password, address, or credit card number with a single tap.
  • Page 137 On the settings screen, tap General Backup. Customise the following settings: • LG Mobile Switch: Allows you to transfer data from an old LG device to your new LG device. • Backup & restore: Back up your device data or restore data to your device from a backup.
  • Page 138 • Network settings reset: Reset Wi-Fi, Bluetooth and other network settings. • Reset app preferences: Reset the settings for an app. The data saved in the app will not be deleted. • Factory data reset: Reset all settings for the device and delete data.

  • Page 139: Appendix

    Appendix...

  • Page 140: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.

  • Page 141: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 142 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 143: Anti-Theft Guide

    Anti-Theft Guide Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google Account or screen lock information can use the device.

  • Page 144: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .

  • Page 145: Trademarks

    © DTS, Inc. All Rights Reserved. • Copyright ©2019 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. • Google, Google Maps, Gmail, YouTube, Google Duo, Google Play,...

  • Page 146: More Information

    • If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre. • You can purchase protective cases to protect your device from damage on the market.
  • Page 147 Guide to data transfers • For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device → → Type Item details →...

  • Page 148: Faq

    This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is used. In the following cases, the battery consumption increases and the device may overheat: •...
  • Page 149 If you are using the device with maximum screen brightness, decrease the brightness. • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, visit the LG Customer Service Centre. Appendix...
  • Page 150 Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off. This is a normal operation for the devices that support this feature. • If the device temperature rises above a certain level, a warning message appears.
  • Page 151 Make sure device is charging at a normal temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorised by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 152 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Center. Hangs or freezes Restart the device •...
  • Page 153 Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Center. A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device.

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