LG LM-K420HMW User Manual
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LG LM-K420HMW User Manual

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USER GUIDE
LM-K420HMW
Copyright ©2020 LG Electronics Inc. All rights reserved.
www.lg.com
MFLXXXXXXXX (1.0)

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  • Page 1 USER GUIDE LM-K420HMW Copyright ©2020 LG Electronics Inc. All rights reserved. www.lg.com MFLXXXXXXXX (1.0)
  • Page 2 ENGLISH About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information. About this user guide...

  • Page 4: Table Of Contents

    Table of contents Guidelines for safe and efficient use Custom-designed Basic Functions Features Product components and accessories Camera features Parts overview Audio recording features Turning the power on or off Google Assistant Installing the SIM card Fingerprint recognition Inserting the memory card Multi-tasking feature Removing the memory card Battery...
  • Page 5 Privacy Calculator Location Music Extensions ThinQ Apps FM Radio Battery Audio Recorder Storage Game Launcher Accounts Smart Doctor Digital Wellbeing & parental controls LG Mobile Switch Google App trash System RemoteCall Service Accessibility Cell Broadcast Google apps Table of contents...
  • Page 6 Appendix LG Language Settings LG Bridge Phone software update Anti-Theft Guide Open Source Software Notice Information Regulatory information (Regulation ID number, E-labeling, etc.) Trademarks Laser safety statement DECLARATION OF CONFORMITY Contact office for compliance of this product Wi-Fi (WLAN) More information...
  • Page 7 ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.
  • Page 8 Information about the RF exposure from FCC In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters.
  • Page 9 Consult the dealer or an experienced radio/TV technician for help. Product care and maintenance • Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories. •...
  • Page 10 • Repairs under warranty, at LG’ s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced. • Keep away from electrical appliances such as TVs, radios and personal computers.
  • Page 11 • If your device gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer. • The liquid in your wet device, changes the colour of the product label inside your device.
  • Page 12 Road safety Check the laws and regulations on the use of devices in the area when you drive. • Do not use a hand-held device while driving. • Give full attention to driving. • Pull off the road and park before making or answering a call if driving conditions so require.
  • Page 13 Glass Parts Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.
  • Page 14 Make sure to protect your personal information to prevent data leakage or misuse of sensitive information. • Always back up important data while using the device. LG is not responsible for any data loss. • Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.
  • Page 15 To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.

  • Page 16: Custom-Designed Features

    Custom-designed Features...

  • Page 17: Camera Features

    Camera features Wide-angle camera You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the rear camera. , then tap to switch between the standard and wide- angle. •...
  • Page 18 Retrato You can take a sharp portrait by applying the camera lens blur effect. , then tap Retrato. to take a photo. • To adjust blur strength, drag the slide bar to the left or right. • Keep the distance to your subject within 1.3 ~ 5.0 feet when using the rear camera.
  • Page 19 AI CAM You can effectively take photos or record videos since the camera recognises the object when taking a photo or recording a video. , then tap AI CAM. When the object is recognised, the best effect for the scene is applied. •...
  • Page 20 Sticker You can apply a variety of stickers to your photos or videos. You can create richer content by using 3D AR Effect. and select Sticker by swiping camera modes. • Select a desired sticker by swiping stickers. to take a photo, or tap and hold to record a video.

  • Page 21: Audio Recording Features

    Sound Engine and tap to activate it. • If you connect an external audio device such as an earphone or speaker to the product, a pop-up appears to turn on the LG 3D Sound Engine feature. Google Assistant Google Assistant overview Your device has the built-in Google Assistant feature.
  • Page 22 Follow the on-screen instructions. • The device saves your voice data for recognition. Set whether to use the voice match unlock function. • If you use the voice match unlock function, you can unlock the device even when the device screen is turned off or the device is charging by saying “OK Google”...

  • Page 23: Fingerprint Recognition

    PIN, or password method for unlocking the screen. • If the device cannot detect your fingerprint or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card. Custom-designed Features...
  • Page 24 Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device. • At the bottom centre of the product’ s screen, there is a built-in sensor that recognises fingerprints.
  • Page 25 Registering fingerprints You can register and save your fingerprint on the device to use fingerprint identification. On the home screen, tap Settings Lock screen & security Fingerprints. • A lock screen must be set in order to be able to use this feature. •...
  • Page 26 When the fingerprint registration is done, tap OK. • Tap Add more to register another fingerprint. Since the fingerprint recognition success rate depends on the condition of the registered fingerprint, it is recommended that you register several different fingerprints. Managing fingerprints You can edit or delete registered fingerprints.

  • Page 27: Multi-Tasking Feature

    Multi-tasking feature Recent Uses Screen Swipe the Home button upward and hold to view the recent use history. Pop-up window You can open multiple apps on the screen and easily switch between them at any time. Swipe up on from the bottom of the screen. Tap the app icon on the top left of the app screen and select Pop-up window.
  • Page 28 Using the pop-up window • : Minimises the pop-up window. The pop-up window is minimised into the app icon floating on the screen, which can be moved anywhere you want. • : Expands the app to full screen. • : Closes the app. •...
  • Page 29 To deactivate the multi window feature, drag the centre bar up or down to the end of the screen. • The multi window feature is not supported in some LG apps or apps downloaded from the Play Store. Custom-designed Features...

  • Page 30: Basic Functions

    Basic Functions...

  • Page 31: Product Components And Accessories

    Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.

  • Page 32: Parts Overview

    Parts overview Basic Functions...
  • Page 33 Do NOT attempt to remove the back cover by yourself. • Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. This device’ s back cover and battery are not to be removed or replaced by a non-qualified professional. •...
  • Page 34 • Google Assistant key - You can short-press it once to run Google Assistant. You can press and hold it to run Google Assistant and then release the finger from the key to run the voice command function. - See the Google Assistant for details.
  • Page 35 There are two microphones built into this product. Be careful not to cover the microphones. While you are talking on the phone, do not cover the microphone with your hand or fingers. Do not use a phone case that is not a genuine product or cover the microphone with accessories, tape, etc.

  • Page 36: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

  • Page 37: Installing The Sim Card

    Installing the SIM card Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device. • Be careful with the ejection pin since it has a sharp edge. • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly.
  • Page 38 SIM card. Always use a factory-made SIM card supplied by the operator. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...

  • Page 39: Inserting The Memory Card

    Inserting the memory card Insert the memory card into your device. The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device. Insert the ejection pin into the hole on the card tray.

  • Page 40: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 41 • If there is moisture on the charging port, exposed terminals, charging cable, charging adapter, etc., do not use or charge the product. The product may malfunction or get broken or damaged, and there is risk of injury caused by electric shock, fire, overheating, explosion, etc. If you find moisture on such areas, stop using or charging the product immediately and completely remove the moisture.
  • Page 42 Precautions when using the device • Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. •...

  • Page 43: Touch Screen

    Touch screen You can familiarise yourself with how to control your device by using touch screen gestures. Tapping Lightly tap with your fingertip to select or run an app or option. Touching and holding Touch and hold for several seconds to display a menu with available options.
  • Page 44 Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.
  • Page 45 Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart. • Do not expose the touch screen to excessive physical shock. You might damage the touch sensor. •...

  • Page 46: Home Screen

    Home screen Home screen overview The Home screen is the starting point for accessing various functions and apps on your device. Swipe up from the bottom edge of any screen to directly go to the Home screen. You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance.
  • Page 47 • Status bar: View status icons, the time and the battery level. • Weather widget: View the information of weather and time for a specific area. • Google Search widget: Type or speak to pull open Google Search. • Folder: You can create folders to classify the app based on desired criteria.
  • Page 48 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 49 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • You can drag down the notice window or tap the arrow icon to open the list of quick setting icons. • You can tap to add, delete or arrange icons in the notice window.
  • Page 50 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings Display and activate Auto-rotate screen on the home screen.
  • Page 51 • To change the grid, touch and hold on a blank area of the Home screen, then select Grid. Tap the desired grid, then tap Apply. • To configure the Home screen settings, touch and hold on a blank area of the Home screen, then select Home screen settings.
  • Page 52 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or drag up from the bottom edge of the screen.
  • Page 53 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...
  • Page 54 Home screen settings You can customise the Home screen settings. On the home screen, tap Settings Display Home screen. Customise the following settings: • Select Home: Select a Home screen mode. • Wallpaper: Change the Home screen background wallpaper. • Screen swipe effect: Select an effect to apply when the Home screen canvas switches.

  • Page 55: Screen Lock

    Screen lock Screen lock overview Your device’ s screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time. If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.
  • Page 56 Customise Lock screen You can customise lock screen. On the home screen, tap Settings Lock screen & security Customize Lock screen. Select a function you want to set. • Wallpaper: Allow you to set the background for your Lock screen. •...
  • Page 57 You can turn the screen on or off by double-tapping the screen. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.

  • Page 58: Memory Card Encryption

    • Encrypted files are accessible only from the device where the files were encrypted. • The encrypted memory card cannot be used on another LG device. To use the encrypted memory card on another mobile device, format the card. •...

  • Page 59: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down key at the same time for at least two seconds. • Screenshots can be viewed from the Screenshots folder in the Gallery.

  • Page 60: Content Sharing

    Content sharing Playing content from another device You can play photos, videos or songs saved on your device from a TV. Connect the TV and your device to the same Wi-Fi network. While viewing the items in the Gallery or Music app, tap Play on other device.
  • Page 61 Use content from nearby devices as if you were using it on your device. Sending or receiving files You can share files between your device and another LG device, or a tablet. Sending files From the Gallery or other apps, tap...

  • Page 62: Do Not Disturb

    Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. On the home screen, tap Settings Sound Do not disturb. • Mode and select the mode you want: - Priority only: Receive sound or vibrate notifications for the selected apps.

  • Page 63: Useful Apps

    Useful Apps...

  • Page 64: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...
  • Page 65 Uninstalling apps from the app store To uninstall an app, access the app store from which you download the app and uninstall it. Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps.

  • Page 66: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Call, Message, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • to set the widgets for the app. •...

  • Page 67: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad On the home screen, tap Dial.
  • Page 68 Answering a call To answer a call, drag on the incoming call screen. • When the stereo headset is connected, you can make calls by using the call/end button on the headset. • To end a call without turning off the screen, on the home screen, tap Settings Network &...
  • Page 69 Viewing missed calls If there is a missed call, the status bar at the top of the screen displays To view missed call details, drag the status bar downwards. You can also Call logs on the home screen. Functions accessible during a call During a call, you can access a variety of functions by tapping the on-screen buttons: •...
  • Page 70 Making a three-way calling You can make a call to another contact during a call. During a call, tap Add call. Enter a phone number and tap • The two calls are displayed on the screen at the same time, and the first call is put on hold.

  • Page 71: Messaging

    Messaging Sending a message You can create and send messages to your contacts using the Messaging app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. On the home screen, tap Specify a recipient and create a message. •...

  • Page 72: Camera

    Configuring messaging settings You can change messaging settings to suit your preferences. On the home screen, tap Settings from the message list. • You can designate settings for the notice window, blocking calls, disaster alert, multimedia messages, etc. Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments.
  • Page 73 Taking a photo You can take photos with the camera in the product. and focus on the subject. • You can touch the subject to focus on. • You may spread or pinch two fingers to zoom in or out. to take a photo.
  • Page 74 Allows you to take a photo by saying ‘Cheese’ , ‘Smile’ , Cheese shutter ‘Whiskey’ , ‘Kimchi’ , or ‘LG’ . Tag locations Save the image with GPS location data. Select if you want to store the pictures and videos in the Storage Internal storage or SD card.
  • Page 75 Mode Selection You can conveniently select from the modes displayed on the screen which are selected to suit the shooting environment. and swipe the camera modes left or right, or swipe the screen left or right to select a camera mode. Useful Apps...
  • Page 76 Using camera modes Recording a video and select Video by swiping camera modes. to record a video. • To take a photo while recording a video, tap • To pause the video recording, tap . To resume the video recording, •...
  • Page 77 Taking a photo and select Photo by swiping camera modes. Taking a photo for more details. Taking a photo with the AI feature When taking a photo, the AI feature recognises a subject and applies the optimum effect to the photo. •...
  • Page 78 • The flash automatically turns on to act as a timer. • The shots taken this time and the total number of shots are displayed at the bottom of the screen. • All taken photos are saved as GIF files only. •...
  • Page 79 Useful camera features Google Lens You can get more information or take action on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in the device. Auto-Exposure/Auto-Focus lock You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode.
  • Page 80 Switching between cameras You can switch between the front and rear cameras to suit your environment. • To switch between the front and rear cameras, swipe the screen up or down on the shooting screen in the Camera app. • Use the front camera to take selfies.
  • Page 81 Using the Burst Shot You can take consecutive photos and view them as moving pictures in the Gallery. and select Photo. Tap and hold • Multiple, consecutive photos are taken while you are holding down Gesture shot You can take selfies by using gestures. Show your palm to the front camera and then clench your fist.
  • Page 82 Auto shot You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically. • The white coloured guide frame appears when the front camera detects your face.

  • Page 83: Gallery

    Gallery Gallery overview You can view and manage photos and videos saved on your device. Viewing photos You can view the photos saved to the product. and select a desired folder. Tap a desired photo. • The Gallery folder contains Photos, Albums and Play. •...
  • Page 84 Playing a video You can view the videos saved to the product. • To adjust the sound volume, drag the right side of the video screen up or down. • To adjust the screen brightness, drag the left side of the screen up or down.
  • Page 85 Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap Delete. • Deleted files are automatically moved to Trash and they can be restored to the Gallery within 7 days. •...
  • Page 86 Creating a movie You can create a new movie by putting images and videos together. and select Create movie. Select images or videos for your movie and tap Create movie. Edit the selected images and videos and then tap Save. •...
  • Page 87 GIF photographs function may lead to a civil or criminal liability in accordance with the related laws. Be cautious not to copy or transmit another person’ s work without authorization. LG Electronics is not liable in any way for such acts by users.

  • Page 88: Contacts

    Contacts Contacts overview You can save and manage contacts. On the home screen, tap Essentials Contacts. Adding contacts Adding new contacts On the contact list screen, tap • A pop-up appears for selecting the saving location for contact. Select the location you want. Enter contact details and tap Save.
  • Page 89 Searching for contacts You can search for contacts by using one of the following options: • Tap the search bar at the top of the Contacts screen and enter the desired contact or phone number you want to search for. •...

  • Page 90: Quickmemo

    Adding favourites You can register frequently used contacts as favourites. On the contact list screen, select a contact. On the contact detail screen, tap Creating groups On the contacts group list, tap Enter a new group name. Tap Add members, select contacts, then tap Add. Tap Save to save the new group.
  • Page 91 • : Erase handwritten notes. • : Change into the calligraphy font as you write by hand. • : Access additional options. to save the note. Writing notes on a screenshot While viewing the screen you want to capture, drag the status bar downwards and then tap •...
  • Page 92 Additional features after capturing a screenshot • You can capture the entire screen by using the scroll capture feature. • While using an app such as Messaging and Chrome, drag the notifications panel downwards and then tap . Then, tap capture the entire screen you are currently viewing as a single file.

  • Page 93: Clock

    Clock Alarm You can set an alarm to trigger it at a specified time. On the home screen, tap Essentials Clock Alarm. to add a new alarm. Configure the alarm settings and tap Save. • If you select a previously set alarm, you can edit the alarm. •...

  • Page 94: Calculator

    Stopwatch You can use the stopwatch to record a lap time. On the home screen, tap Essentials Clock Stopwatch. Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume.

  • Page 95: Music

    Music You can play and manage songs or music albums. On the home screen, tap Essentials Music. Select a category. Select a music file. • Some file formats may not be supported, depending on the installed software. • Files that exceed the size limit may cause an error. •...

  • Page 96: Thinq

    ThinQ You can easily connect the product with IoT appliances to monitor and conveniently use the appliances. On the home screen, tap Essentials ThinQ. • Washing machine, dryer, styler, dishwasher, oven, and robot cleaner can only be registered when the product is in the standby mode. •...

  • Page 97: Audio Recorder

    Audio Recorder You can record and save your voice or others’ voices from important events. Recorded voice files can be played back or shared. On the home screen, tap Essentials Audio Recorder. Add tags Add under Event. Then, add an •...

  • Page 98: Smart Doctor

    You can use Smart Doctor to diagnose the device’ s condition and optimise On the home screen, tap Management Smart Doctor. LG Mobile Switch Easily transfer data from a used device to a new device via LG Mobile Switch. On the home screen, tap Management LG Mobile Switch.

  • Page 99: App Trash

    App trash RemoteCall Service Your device can be remotely diagnosed for resolving issues. First, make a phone call to an LG Customer Service Centre as follows: • To use this function, first you must agree to usage of the function.

  • Page 100: Google Apps

    Google apps You can use Google apps by setting a Google Account. The Google Account registration window appears automatically when you use a Google app for the first time. If you do not have a Google Account, create one from your device. For details on how to use an app, see the Help in the app.
  • Page 101 Google The Google app keeps you in the know about the things you care about. Find quick answers, explore your interests, and get a feed of stories and updates on topics that matter to you. Maps Going somewhere? Go with Maps, the app you can rely on for real-time GPS navigation, traffic, transit, and details about millions of places, such as reviews and popular times.
  • Page 102 Assistant Your device has the Google Assistant built-in. Find answers and get things done while on-the-go. To get started, just tap the Google Assistant key on the side of the phone or touch and hold the home button of the phone. •...

  • Page 103: Settings

    Settings...

  • Page 104: Network & Internet

    Settings You can customise the device settings in accordance with your preferences. On the home screen, tap Settings. • If you enter a keyword on the search window at the top of the screen, you can conveniently run the items that need to be set. Network &...
  • Page 105 Wi-Fi You can connect to nearby devices over a Wi-Fi network. Connecting to a Wi-Fi network On the settings screen, tap Network & internet Wi-Fi. to activate it. • Available Wi-Fi networks appear automatically. Select a network. • You may need to enter the network’ s Wi-Fi password. •...
  • Page 106 Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. On the settings screen, tap Network & internet Wi-Fi Advanced Wi-Fi Wi-Fi Direct.
  • Page 107 • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Page 108 Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network & internet Tethering Wi-Fi hotspot and then tap to activate it.
  • Page 109 • This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information. • More information is available at this web site: http://www.android.com/tether#Bluetooth_tethering Help You can view help on using tethering and hotspots. On the settings screen, tap Network &...
  • Page 110 You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks. Adding VPN On the settings screen, tap Network & internet VPN. • This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears.

  • Page 111: Connected Devices

    Connected devices Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Connected devices Bluetooth.
  • Page 112 File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Connected devices File sharing. Customise the following settings: •...

  • Page 113: Sound

    Ring with vibration: Set the device to vibrate and play a ringtone simultaneously. • Ringtone ID: Create a ringtone for an incoming call from a particular contact. • Flash alert for incoming call: Set the flash to blink according to LG ringtone. Settings...

  • Page 114: Notifications

    - Equalizer: Use the function to adjust the equaliser settings. - LG 3D Sound Engine: Use the function to play music or video in three-dimensional, immersive and vivid sound when earphones, speaker or other external audio devices are connected. See...

  • Page 115: Display

    Display You can customise detailed settings for each screen type. On the settings screen, tap Display and customise the following settings: • Home screen: Customise settings for the Home screen. See Home screen settings for details. • Navigation bar: Set the style of the navigation bar with Gestures or Buttons only.

  • Page 116: Wallpaper & Theme

    • Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display. • One-handed screen: Make the screen size smaller to conveniently use the device with one hand. Drag the Home touch button at the bottom of the screen to the left or right.
  • Page 117 • Content lock: Allow you to set a lock type (password or pattern) for your Gallery files. • Encryption & credentials: Configure the settings for SD card encryption and credentials. - Encrypt SD card: Encrypt the memory card to prevent use on another device.

  • Page 118: Privacy

    Privacy You can find and adjust all your privacy settings. On the settings screen, tap Privacy. Customise the settings. • Permission manager: Allows you to check and change the permissions granted to the apps. • Lock screen: Allows you to set notifications to show on the lock screen.

  • Page 119: Location

    Location You can check how your location information is shared and configure the permission to access your location information. On the settings screen, tap Location and set the desired function. Extensions Smart Doctor You can use Smart Doctor to diagnose the device’ s condition and optimise On the settings screen, tap Extensions Smart Doctor.
  • Page 120 Dual App You can install duplicate messenger apps on the product and use two accounts at the same time. On the settings screen, tap Extensions Dual App. After reading the disclaimer, tap Confirm. In the list of available apps, tap Install to install a copy of a desired app and follow the on-screen instructions.

  • Page 121: Apps

    KnockON Double-tap the screen to turn the screen on or off. KnockON for details. Apps You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. On the settings screen, tap Apps. Customise the settings. Battery You can view the current battery information or turn on power-saving mode.

  • Page 122: Storage

    Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap Storage. Customise the following settings: • Internal storage: View the total storage space and free space in the device’...

  • Page 123: Google

    • Manage keyboards: You can change the product’ s basic keyboard setting, set the use environments for LG Keyboard or other installed keyboards, and set the speech recognition function for Google Voice input. Also, you can set whether to display the keyboard button in the touch button area on the home screen so that you can quickly switch to another keyboard.
  • Page 124 • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys. • Spell checker: Allows you to set various options for the Google Spell Checker. • Auto-fill service: Enable this option to enter your information saved in your account such as password, address, or credit card number with a single tap.
  • Page 125 You can back up data saved on your device to another device or account. On the settings screen, tap System Backup. Customise the following settings: • LG Mobile Switch: Allow you to transfer data from an old LG device LG Mobile Switch to your new LG device. See for details.
  • Page 126 • You can set the device to restart itself once a week. The device automatically restarts in an hour from the preset time. • Once the device restarts, notifications and badges are erased. Save important data before the preset time. •...

  • Page 127: Accessibility

    Accessibility You can manage accessibility plug-ins installed on your device. On the settings screen, tap Accessibility. Customise the following settings: • Vision TalkBack: Set the device to notify screen status or actions via voice. • Vision Voice notifications: Set the device to read the caller information via voice.
  • Page 128 • Hearing Mute all sounds: Mute all sounds and lower volume on the receiver. • Hearing Audio channel: Select the audio type. • Hearing Sound balance: Adjust the audio output balance. Use the slide bar to change the balance. • Motor &...

  • Page 129: Appendix

    Appendix...

  • Page 130: Lg Language Settings

    See LG Bridge help for details. • The supported features may vary depending on the device. • LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge. LG Bridge functions •...

  • Page 131: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 132 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 133: Anti-Theft Guide

    Anti-Theft Guide Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google Account or screen lock information can use the device.

  • Page 134: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .

  • Page 135: Trademarks

    Trademarks • Copyright ©2020 LG Electronics Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. • Google, Google Maps, Gmail, YouTube, Google Duo, Google Play, Android, Chrome, Google Photos, Google Play Protect, Google Calendar, Google Docs, Google Drive, Google Sheets and other related marks and logos are trademarks of Google LLC.

  • Page 136: Laser Safety Statement

    Laser safety statement Caution! This product employs a Laser system. To ensure proper use of this product, please read this owner’ s manual carefully and retain for future reference. Should the unit require maintenance, contact an authorised service centre. Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.

  • Page 137: More Information

    • If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Center. • You can purchase protective cases to protect your device from damage on the market.
  • Page 138 Guide to data transfers • For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device → → Type Item details →...

  • Page 139: Faq

    Make sure device is charging at a normal temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorised by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 140 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Centre. Appendix...
  • Page 141 Hangs or freezes Restart the device • If your device freezes or hangs, you may need to close apps or turn the device off and then on again. Perform a boot-up • A soft reset may be used to reset the device if the screen freezes, or the buttons, touch screen or device are no longer responding.
  • Page 142 Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Centre. A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device.

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