Lenovo ThinkCentre M90q Gen 2 Manual

Lenovo ThinkCentre M90q Gen 2 Manual

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M70q Gen 2 and M90q Gen 2
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Summary of Contents for Lenovo ThinkCentre M90q Gen 2

  • Page 1 M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 2 • Setup Guide First Edition (April 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Contents Discover your Lenovo computer ..iii Enable or disable the configuration change detection feature ....Chapter 1. Meet your computer ..1 Enable or disable the automatic power-on feature .
  • Page 4 Dust shield ....Call Lenovo ....External Wi-Fi antenna ..
  • Page 5: Discover Your Lenovo Computer

    Discover your Lenovo computer ® Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    • Off: The computer is off or in hibernation mode. • Blinking: The computer is in sleep mode. • Breathing: The computer is in modern standby mode. Note: Modern standby mode is supported on some models of ThinkCentre M90q Gen 2. © Copyright Lenovo 2021...
  • Page 8 Always On USB 3.2 connector Gen 2 With the Always On USB feature enabled, the Always On USB 3.2 connector Gen 2 can charge a USB- compatible device when the computer is on, off, in sleep mode, or in hibernation mode. To enable the Always On USB feature, do the following: 1.
  • Page 9: Rear

    Rear 1. Optional connectors* 2. Security-lock slot ® 3. Wi-Fi antenna slot* 4. Ethernet connector 6. USB 3.2 connector Gen 1 (with smart power-on 5. USB 3.2 connectors Gen 2 feature) 7. HDMI™ out connector 8. USB 3.2 connector Gen 1 ®...
  • Page 10: Features And Specifications

    Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com • Width: 36.5 mm (1.4 inches) Dimensions • Height: 179 mm (7 inches) • Depth: 182.9 mm (7.2 inches) • M70q Gen 2: Maximum configuration as shipped: 1.25 kg (2.76 lb) Weight (without packaging) •...
  • Page 11: Usb Specifications

    5 V and 0.9 A. • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 1) connector (for M70q Gen 2) • USB-C (3.2 Gen 2) connector (for M90q Gen 2)
  • Page 12 M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 13: Chapter 2. Get Started With Your Computer

    Ensure that both your computer and the wireless display support Miracast Press and then select a wireless display to connect. Change display settings Right-click a blank area on the desktop and select Display settings. Then, you can change display settings as you prefer. © Copyright Lenovo 2021...
  • Page 14 M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 15: Chapter 3. Explore Your Computer

    You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. Place the device that you are attempting to connect to less than 10 meters (33 feet) from the computer. © Copyright Lenovo 2021...
  • Page 16: Intel Turbo Boost Technology

    If ThinkCentre M90q Gen 2 is installed with a i9-11900 or i7-11700 CPU, it does not support Intel Turbo mode when installed in the following TIO: •...
  • Page 17: Purchase Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories...
  • Page 18 M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 19: Chapter 4. Secure Your Computer And Information

    Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Kensington-style cable lock Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.
  • Page 20: Use Software Security Solutions

    You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.
  • Page 21: Antivirus Programs

    The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 22: Cover Presence Switch

    Cover presence switch The cover presence switch prevents the computer from logging in to the operating system when the computer cover is not properly installed or closed. To enable the cover presence switch connector on the system board: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2.
  • Page 23: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2021...
  • Page 24: Change The Display Mode Of Uefi Bios (For Selected Models)

    Change the display mode of UEFI BIOS (for selected models) You can use UEFI BIOS in the graphic mode or the text mode according to your needs. The keys on the keyboard used to perform various tasks are displayed at the bottom of the screen. In addition to the keyboard, you also can use the mouse to make selections.
  • Page 25: Enable Or Disable The Configuration Change Detection Feature

    3. Enable or disable the feature as desired. 4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration Chapter 5...
  • Page 26: Change The Its Performance Mode

    BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system. Microsoft constantly makes updates to the Windows 10 operating system. Before installing a particular Windows 10 version, check the compatibility list for the Windows version. For details, go to: https://support.lenovo.com/us/en/solutions/windows-support M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 27: Update Uefi Bios

    Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2.
  • Page 28: Clear Cmos

    Clear CMOS 1. Remove all media from the drives and turn off all connected devices and the computer. 2. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the Clear CMOS/Recovery jumper. 3. Move the jumper from the standard position to the maintenance position. 4.
  • Page 29: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 23 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 57. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
  • Page 30: Startup Problems

    Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.
  • Page 31: Audio Problems

    Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
  • Page 32 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
  • Page 33 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.
  • Page 34: Performance Problems

    Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.
  • Page 35: Storage Drive Problems

    Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...
  • Page 36: Serial Connector Problems

    Problem Solution • Disable any background programs, such as AntiVirus or Desktop The playback is slow or choppy. Themes. • Ensure that video resolution is less than 1152 x 864 pixels. • Ensure that the disc is in the drive with the shiny side of the disc facing down.
  • Page 37: Software Problems

    Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions Recovery This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions. The data on your computer might be deleted during the recovery process.
  • Page 38: Use Advanced Options

    Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.
  • Page 39 Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com...
  • Page 40 M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 41: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 42: Remove Or Replace A Cru

    • Hard disk drive bracket* • System fan • Wi-Fi card* • Wi-Fi card shield* * for selected models Remove or replace a CRU This section provides instructions on how to remove or replace a CRU. Power adapter and power cord Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.
  • Page 43: Power Adapter Bracket

    Power adapter bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Replacement procedure Chapter 7 CRU replacement...
  • Page 44: Vertical Stand

    Vertical stand Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal step M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 45: Vesa Mount Bracket

    VESA mount bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal steps External optical drive box and external optical drive Prerequisite...
  • Page 46 Replacement procedure M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 47: Dust Shield

    Dust shield Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Chapter 7 CRU replacement...
  • Page 48 Replacement procedure M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 49: External Wi-Fi Antenna

    External Wi-Fi antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. Removal steps Computer cover Prerequisite...
  • Page 50: Hard Disk Drive And Hard Disk Drive Bracket

    Removal steps Hard disk drive and hard disk drive bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
  • Page 51 Replacement procedure Chapter 7 CRU replacement...
  • Page 52: Internal Speaker

    Internal speaker Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 43. 2. Disconnect the internal speaker cable from the internal speaker connector on the system board. M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 53: System Fan

    Removal steps System fan Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 43. 2. Remove the internal speaker. See “Internal speaker” on page 46. 3.
  • Page 54: Coin-Cell Battery

    • M90q Gen 2 Coin-cell battery Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 55: Wi-Fi Card And Wi-Fi Card Shield

    Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel connector assignments (configurations). A coin-cell battery keeps this information active when you turn off the computer. The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell battery lasts forever.
  • Page 56: Bottom Cover

    Removal steps Note: While installing, ensure that you connect the gray cable to the connector labeled 1 (auxiliary) and the black cable to connector labeled 2 (main) on the card. Bottom cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: •...
  • Page 57: Memory Module

    Replacement procedure Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. Chapter 7 CRU replacement...
  • Page 58 For access, remove the following parts in order: • “Computer cover” on page 43. • “Bottom cover” on page 50. Replacement procedure M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 59: M.2 Solid-State Drive

    M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: •...
  • Page 60 • “Bottom cover” on page 50. Replacement procedure • M70q Gen 2 M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 61 • M90q Gen 2 Chapter 7 CRU replacement...
  • Page 62 M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 63: Chapter 8. Help And Support

    • Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...
  • Page 64: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
  • Page 65: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has been sold.
  • Page 66 M70q Gen 2 and M90q Gen 2 User Guide...
  • Page 67: Appendix A. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 68 keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
  • Page 69 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 70 Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
  • Page 71: Appendix B. Compliance Information

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 72 Morrisville, NC 27560 Email: FCC@lenovo.com Operating environment Maximum altitude (without pressurization) • Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft) • Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft) Temperature • Operating: From 10°C (50°F) to 35°C (95°F) •...
  • Page 73: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 74 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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