Troubleshooting - Napoleon Rogue RSE425RSIBPK-1 Manual

Troubleshooting

Problem
Low heat / Low flame
when valve turned to high.
Excessive flare-ups/
uneven heat.
Burners burn with yellow
flame, accompanied by
the smell of gas.
Rear and Side burners will
not light with the igniter,
but will light with a match.
Main burner will not light
with the igniter, but will
light with a match.
Humming regulator.
Burners will not cross light
each other.
N415-0576CE-GB-DE OCT 31.19
Possible Causes
For propane - improper lighting
procedure.
Improper preheating.
Sear plates installed incorrectly.
Improper preheating.
Excessive grease and ash build
on sear plates and in drip pan.
Possible spider web or other
debris in burner.
Dead battery / or installed
incorrectly.
Loose electrode wire or switch
terminal wires.
Jet-fire outlet is dirty or clogged. Clean jet-fire outlet with a soft bristle
Normal occurrence on hot days.
Dirty or corroded cross light
brackets.
Solution
Ensure lighting procedure is followed
carefully. All gas grill valves must be
in the off position when the tank valve
is turned on. Turn tank on slowly to
allow pressure to equalize. See lighting
instructions.
Preheat grill with both main burners on
high for 10 to 15 minutes.
See assembly instructions.
Preheat grill with main burners on high
for 10 to 15 minutes.
Clean sear plates and drip pan regularly.
Do not line pan with aluminum foil.
Refer to cleaning instructions.
Thoroughly clean burner by removing.
See general maintenance instructions.
Replace with heavy duty premium
battery.
Check that electrode wire is firmly
pushed onto the terminal on the back
of the igniter. Check that the lead wires
from the module to the ignition switch
(if equipped) are firmly pushed onto
their respective terminals.
brush.
This is not a defect. It is caused by
internal vibrations in the regulator
and does not affect the performance
or safety of the gas grill. Humming
regulators will not be replaced.
Clean or replace as required.
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