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Jabra 9350e Installing

Jabra 9350e Installing

(headswitch headset control) for use with cisco phones

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Installing the 9350e & HHC
(Headswitch Headset Control)
(H
d
for use with Cisco Phones
Phone & PC Use and Electronic Hookswitch Capability
Ph
& PC U
*Soft phone instructions for Windows users are the
later portion of the instructions
i h H
d
d El
t
i H
Click to Begin
C
l)
k
it h C
bilit
GN Netcom. All Rights Reserved.

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Summary of Contents for Jabra 9350e

  • Page 1 Installing the 9350e & HHC (Headswitch Headset Control) i h H for use with Cisco Phones Phone & PC Use and Electronic Hookswitch Capability & PC U d El it h C bilit *Soft phone instructions for Windows users are the...
  • Page 2 Step 1 Unpack the package contents to prepare for installation. Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 3 Step 2 Remove the cover from the headset base. Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 4 Step 3 Connect one end of the provided straight connection cable to Connect one end of the provided straight connection cable to the Cisco telephone base in the headset port and the other to the headset base in the full telephone port. Telephone Port Headset Port Straight Connection Cable...
  • Page 5 Step 4 Connect the provided USB cable to the headset base in the USB port. Do not connect to the PC at this time. USB Cable USB Port Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom.
  • Page 6 Step 5 Connect the provided AC power adapter to the headset base in the AC power adapter port. Do not connect to an electrical outlet at this time. AC Adapter AC Power Adapter Port Enlarge Picture Enlarge Picture Back Next If you need assistance call 1-800-964-6444 Monday –...
  • Page 7 Step 6 Connect one end of the Jabra HHC Adapter to the headset base in the AUX port and the other to the headset base in the AUX port, and the other to the Cisco telephone base in the AUX port.
  • Page 8 Step 7 Connect the headset microphone to the speaker A blue Connect the headset microphone to the speaker. A blue light will flash briefly when attached. Microphone and battery Microphone and battery Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom.
  • Page 9 Step 8 Attach your wearing style of choice to the speaker Attach your wearing style of choice to the speaker Click hyperlinks below to see wearing styles attached to the speaker Headband Behind the Neck Earhook Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom.
  • Page 10 Step 9 Dock the headset on the headset base Dock the headset on the headset base. The contacts The contacts under the headset speaker should rest on the contacts on the base. Underside of Headset Base Fully Docked Back Next If you need assistance call 1-800-964-6444 Monday –...
  • Page 11 Step 10 Connect the AC power adapter to a working electrical Connect the AC power adapter to a working electrical outlet. Green and blue lights should appear on the front of the headset base. Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom.
  • Page 12 Step 11 Please contact the OIT Helpdesk at 684-2243 and ask to have the Wireless Headset Hookswitch feature enabled on your the Wireless Headset Hookswitch feature enabled on your Cisco phone. Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom.
  • Page 13 Step 12 Adjust the EHS setting on the headset base to DHSG. 1. Use the right arrow i ht t hi hli ht th DHSG to highlight the DHSG option. 2. Press the up and down arrow to scroll through the settings. Use the OK button to lock in the DHSG with an asterisk.
  • Page 14 Step 13 Take the headset out of the base and put it on your head to hear dial tone. Adjust the volume of the dial tone on the headset by moving the switch up and down. a. Take headset out of base b.
  • Page 15 Step 14 Place a test call to someone you trust Ensure the Place a test call to someone you trust. Ensure the microphone is pointing toward your mouth Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom.
  • Page 16 Step 15 Ask them to listen to your voice. The volume of your voice can be increased or decreased on the LCD screen in the headset base. Use the up arrow to decrease and the down arrow to increase the volume of your voice. d th d When the volume is appropriate, press OK to lock in the setting with an...
  • Page 17 Step 16 When finished with your call, press the Answer/End button on the headset to disconnect. Phone in On-Hook Position (when call is disconnected) Answer End Button Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom.
  • Page 18 Step 17 When a call comes in, press the Answer/End button on the headset to answer the call. Incoming Call Answer End Button Phone in Off-Hook Position (during call) Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom.
  • Page 19 Step 18 For Cisco IP Communicator softphone users; close all programs before connecting the headset to the computer. Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 20 Step 19 Connect the USB cable from the headset base to the Connect the USB cable from the headset base to the USB port on the computer USB Cable Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom.
  • Page 21 Step 20 Your computer may provide a pop up notification that Your computer may provide a pop-up notification that the headset has been recognized. Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 22 Step 21 Press the Computer button on the headset base to illuminate a blinking blue light underneath it. Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 23 Step 22 Open an application that plays sound and listen Open an application that plays sound and listen through the headset. Back Next If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 24 Step 23 To answer or make a call from the headset when finished using it with the computer, press the answer/end button ith th d b tt twice. The first will end the computer audio and switch the headset base to phone mode. The second will answer the incoming call or provide dial tone.
  • Page 25 Step 24 When set up is complete place the headset into the base and When set up is complete, place the headset into the base and charge it until all four green lights are illuminated. Four green lights signify the headset is fully charged and ready for use ready for use.
  • Page 26 Congratulations, you are now ready to experience the ultimate in wireless freedom! experience the ultimate in wireless freedom! If you need assistance call 1-800-964-6444 Monday through Friday 8 am to 8 pm EST Replay Close Window GN Netcom. All Rights Reserved.
  • Page 27 Go Back If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 28 Go Back If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 29 Go Back If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 30 Go Back If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 31 Headband Wearing Style Go Back If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 32 Behind the Neck Wearing Style Go Back If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 33 Earhook Wearing Style Go Back If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 34 Go Back If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.
  • Page 35 Go Back Setting B If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST GN Netcom. All Rights Reserved.

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