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Q&A
Please check to see if any problems you have encountered with the phone are described in this
section before taking the phone in for a service or calling the Customer Service Center.
Q
How do I view the list of outgoing calls, incoming calls and missed calls?
A
Tap the Phone Button
Q
Why is the connection inconsistent or not audible in certain areas?
A
When the frequency environment is unstable in a certain area, connection may be inconsistent
and inaudible. Relocate to another area and try again.
Q
Why is the connection inconsistent or abruptly disconnects even when established?
A
When frequency is unstable or weak, or if there are too many users, a connection may be cut
off even after it was established. Please try again later or attempt again after relocating to
other areas.
Q
Why does the phone heat up?
A
The phone may get hot when there is a very long call duration, when games are played or
even when surfing the Internet for a long time. This has no effect upon the life of the product
or performance.
Q
Why does the battery run out so quickly during normal use?
A
This may be due to the user environment, a large number of calls or a weak signal.
Q
Why is no number dialed when an Address Book entry is recalled?
A
Check that the number has been stored correctly by using the Address book Search feature.
Re-store them, if necessary.
Q
The screen got frozen. How can I solve this problem?
A
If the screen freezes or the phone does not respond when you try to operate it, remove the
battery and reinsert it. Then power the phone back on.
and tap the Call logs tab.
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