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4-4. Audio
•
Source
Main Board/T-CON
£
„ Source
•
No TV Sound
Menu £ Audio £ Speaker Settings set to
9
•
Noisy / Distorted TV Audio
Customer Menu £ Support £
9
- If Sound Test FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality)
9
- Compare audio level out to speakers with
multi meter.
Replace defective Speakers or Main Board or
9
Cable.
- If Sound Test OK :
Audio Source & External Cables
9
With external Audio Generator (device or App)
9
Other Inputs
9
•
Optical Digital Out Errors
Red light from Optical Digital Out.
9
•
If missing replace Main Board
„ Main Board
•
No HDMI Audio
Source / HDMI Cable
9
•
Swap with other HDMI Inputs / Sources.
•
Perform
EDID Write
Bulletins and Latest firmware on TV.
9
•
If not restored replace Main Board
•
Check Audio Format PCM / Dolby based on external Receiver
•
ARC Issues
HDMI Cable is input to the ARC Designated HDMI port.
9
ARC (HDMI Control) is enabled on the external Receiver.
9
•
Bluetooth Audio "Sound Share" Connection Issues
Sound Bar is in TV Mode.
9
•
To Connect, Press & Hold Play Button until Sound Bar pairing mode begins.
Speakers
£
TV Speaker
Sound Test
in Factory Mode (Can restore missing HDMI Audio).
4. Troubleshooting
4-11
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