Lexmark CS725R User Manual page 91

Troubleshooting
Action
Step 1
a
Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Do horizontal white lines still appear on prints?
Step 2
a
Load the specified tray or feeder with the recommended paper
type.
b
Resend the print job.
Do horizontal white lines still appear on prints?
Step 3
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light can cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Do horizontal white lines still appear on prints?
Incorrect margins
A B C D
A B C D
A B C D
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact customer The problem is
support. solved.
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