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Ricoh Finisher SR5040 Technical Bulletin
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Ricoh Finisher SR5040 Technical Bulletin

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Reissued: 14-Sep-11
Model: Finisher SR5040/SR5030 (D512/D513)
Subject:
Firmware Release Note: Finisher SR5040/SR5030
From:
PPBG Service Planning Dept.
Classification:
This RTB has been issued to announce the firmware release information for the Finisher.
Version
Program No.
01.040:01
01.030:01
Version
Plockmatic and GBC Punch are supported with this combination (Engine,
System/Copy), Fiery ver 1.2 and SR5030/5040 D5125620D(01.040:01)
Added Functions/Modified Specifications:
-
The following functions are invalidated when the system includes the
Plockmatic:
-
If the Plockmatic does not acknowledge completion of a feed out for 2
seconds, jam in the Plockmatic is sent to the mainframe.
-
Since manual stapling is not supported by Plockmatic (BK5030)
specification has been modified to suspend printing by issuing "jam"
01.040:01
status during manual stapling operation.
Symptoms Corrected:
-
If the paper entrance sensor of the Columbia momentarily detects
paper during the initial sensor check, the Columbia sends to the
mainframe a "wait" signal one time but not a "jam" signal and
remains in waiting status.
The mainframe cannot detect the anomaly and attempts to print as
soon as completing the warm-up process. However, the Columbia
is in a "wait" status, and therefore, printing is suspended although
the control panel displays "printing".
Specifications have been modified to issue a "jam" status and
suspend printing if the paper entrance sensor of the Columbia
detects paper even if momentarily during the initial check process.
01.030:01
1st Mass production
T
echnical
Troubleshooting
Mechanical
Paper path
Product Safety
D5125620D
November 2011 production
D5125620C
Modified Points or Symptom Corrected
Shift tray full detection
Shift tray elevation
Shift tray jogger motion
B
ulletin
Date: 20-Jun-11
Prepared by:
Part information
Electrical
Transmit/receive
Other (Firmware)
Effective Date
1st Mass production
PAGE: 1/1
No.:RD512001a
N.Iida
Action required
Service manual revision
Retrofit information
Tier 2

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Summary of Contents for Ricoh Finisher SR5040

  • Page 1 PAGE: 1/1 Reissued: 14-Sep-11 Model: Finisher SR5040/SR5030 (D512/D513) Date: 20-Jun-11 No.:RD512001a Subject: Prepared by: Firmware Release Note: Finisher SR5040/SR5030 N.Iida From: PPBG Service Planning Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...

  • Page 2: Troubleshooting

    PAGE: 1/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 Subject: Prepared by: Finisher SR5030 Exit Roller damage by End Hiroaki H Matsui Fence. From: PP Service Planning Department 1G Troubleshooting Part information Action required Classification: Mechanical Electrical...
  • Page 3 PAGE: 2/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 NOTE: NOT all of the units with the following serial numbers are affected units. Rework is required ONLY for units that are installed with parts having incorrect dimensions, which must be identified by making a measurement of the “gap”...
  • Page 4 PAGE: 3/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 Action 1. On your next service visit, measure the gap between the End Fence and the Exit Rollers ([C] and [D]). REAR FRONT [A]: Exit Rollers [B]: End Fences,...
  • Page 5 PAGE: 4/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 How to measure the gap 1. Press the button [A] to lower the shift tray [B]. REAR FRONT The photos above show the location of the related parts and the measurement locations.
  • Page 6 PAGE: 5/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 3. Place the edge of the ruler [A] flush with the surface of the exit roller and measure the gap [C] between the roller and the tip of the end fence [B].

  • Page 7: Replacement Procedure

    1. Time required for replacement is approximately 60 minutes. 2. In the following procedure, "FSM" refers to the Field Service Manual for the "Booklet Finisher SR5040 / Finisher SR5030". [Common Procedure for Exit Roller and End Fence replacement] 1. Remove the covers [A] (hooks) 2.
  • Page 8 PAGE: 7/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 [Procedure for Exit Roller replacement] 1. Remove the Top Right Cover [A] (2 screws) (See also FSM page 18.) 2. Remove the Proof Tray [A] (2 screws) (See also FSM page 17.)
  • Page 9 PAGE: 8/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 4. Remove the Jogger Unit Cover [A] (2 screws) 5. Remove the Jogger Unit [A] (2 screws, 2 harness clamps, 1 connector). (See also FSM page 19). 6. Open the front door and remove the clip [A].
  • Page 10 PAGE: 9/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 9. Remove the cover [A] (2 screws). Rotate Highest position 10. Rotate the worm gear [A] to move the guide plate [B] to the highest position.
  • Page 11 PAGE: 10/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 11. Remove the exit guide plate [A] (4 screws). 12. Slide out the timing belt [A] from the pulley [B]. Then remove the pulley [B] (1 E-ring).
  • Page 12 PAGE: 11/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 13. Remove the Exit Roller Assembly [A] (2 E-rings, 2 ball bearings). Then replace the Exit Roller Assembly with the new one.
  • Page 13 PAGE: 12/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 [Procedure for End Fence replacement] Before you begin, remove the following parts according to the procedures in the FSM. Shift Tray (See FSM page 21). Shift Tray Base (See FSM pages 29 through 31.) 1.
  • Page 14 PAGE: 13/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 3. Remove the bracket [A] from the end fence stay [B] (4 screws). 4. Slide the end fence stay [A] as indicated by the arrow. 5. Pull up the end fence stay [A] half-way as indicated by the arrow.
  • Page 15 PAGE: 14/14 Model: Date: No.: Finisher SR5040/SR5030 (D512/D513) 16-Dec-11 RD512002 6. Remove the end fence stay [A] from the end fence [B]. Then, replace the end fence [B] with the modified end fence. 7. Assemble all of the removed parts in the reverse order of the above procedure.
  • Page 16 Tier 2 information) This RTB has been issued to announce additional information on the paper specifications of the Booklet Finisher SR5040. Specification of Booklet Cover Sheet Please add the following information to your booklet finisher service manual: One sheet of 163gsm paper can be used as a cover for a booklet. This cover is counted as 3 sheets of signature for the booklet.
  • Page 17 PAGE: 1/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) RTB Reissue The items in bold italics were corrected or added. Subject: Modification for smooth Shift Tray motion Prepared by: K. Tsutsui From: PP Tech Service Sec., PP Tech Service Dept.
  • Page 18 PAGE: 2/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) CAUSE The front and rear supporting plates, which are bent and welded to the base plate, were bent in incorrect dimensions due to a fault in the manufacturing process. This causes the washer installed on the side plate to interfere with the side plate rail, stoppong the shift tray from descending.
  • Page 19 PAGE: 3/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) S/N of the Affected Units NOTE: The following list includes the affected units that require modification at REI. SR5040 (D512) SR5030 (D513) W0720200073 W0420200081 W0420200029 W0420200059...
  • Page 20 PAGE: 4/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) NOTE: The following list includes the affected units that require modification at RPL. SR5040 (D512) W0720320001 W0720320031 W0720320059 W0720320087 W0720320002 W0720320032 W0720320060 W0720320088 W0720320003 W0720320033 W0720320061 W0720320089...
  • Page 21 PAGE: 5/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) NOTE: The following list includes the affected units that require modification at RPL. SR5030 (D513) W0420200087 W0420200122 W0420320027 W0420320059 W0420200088 W0420200123 W0420320028 W0420320060 W0420200089 W0420200124 W0420320029 W0420320061...
  • Page 22 PAGE: 6/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) ACTION When encountering SC750, verify if the cause of the SC is due to the fault of the supporting plates as described in the above CAUSE by following the check procedure below.
  • Page 23 PAGE: 7/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) Modification procedure: Adding Washers in Between the Base and Side Plates The following part is required to carry out this modification procedure: Part: Washer Quantity: 2 pcs Part Number: D0749541 The above washer is currently in the process of service part registration.
  • Page 24 PAGE: 8/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) 2. Remove the rear cover of the shift tray. (Screw x1) Remove this screw. 3. Locate the two screws fixed to the rear side plate.
  • Page 25 PAGE: 9/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) 4. Separate the base plate from the rear side plate by releasing the hooks on the base plate from the slits on the rear side plate.
  • Page 26 PAGE: 10/11 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) 6. Hook the base plate to the side plate and fasten the top screw. With the added washer, the bottom half of the base plate and the side plate should be spaced 0.5mm.
  • Page 27 Reissued:19-Oct-12 Model: Date: No.: RD512004a Booklet Finisher SR5040 (D512)/ 05-Jul-12 Finisher SR5030(D513) 8. Release the hooks of the base plate from the side plate. Add the washer in between the base plate and the side plate by hooking it onto the bottom screw loosened in the previous step.
  • Page 28 PAGE: 1/2 Reissued: 22-Nov-12 Model: Finisher SR5040/SR5030 (D512/D513) Date: No.: 20-Jun-11 RD512001b RTB Reissue The items in bold italic have been added. Subject: Prepared by: Firmware Release Note: Finisher_COLUMBIA_B T. Komori From: 1st PP Tech Service Sect., PP Tech Service Dept.
  • Page 29 PAGE: 2/2 Reissued: 22-Nov-12 Model: Finisher SR5040/SR5030 (D512/D513) Date: No.: 20-Jun-11 RD512001b Version Modified Points or Symptom Corrected 01.030:01 1st Mass production...
  • Page 30 PAGE: 1/2 Reissued: 11-Jun-13 Model: Finisher SR5040/SR5030 (D512/D513) Date: No.: 20-Jun-11 RD512001c RTB Reissue The items in bold italic have been added. Subject: Prepared by: Firmware Release Note: Finisher_COLUMBIA_B S. Sasaki From: 1st PP Tech Service Sect., PP Tech Service Dept.
  • Page 31 PAGE: 2/2 Reissued: 11-Jun-13 Model: Finisher SR5040/SR5030 (D512/D513) Date: No.: 20-Jun-11 RD512001c Version Modified Points or Symptom Corrected 01.040:01 Plockmatic and GBC Punch are supported on this combination (Engine, System/Copy), Fiery ver.1.2 and SR5030/5040 D5125620D (01.040:01) Added Functions/Modified Specifications:...
  • Page 32 PAGE: 1/2 Reissued: 17-Mar-16 Model: Finisher SR5040/SR5030 (D512/D513) Date: No.: 20-Jun-11 RD512001d RTB Reissue The items in bold italics have been corrected or added. Subject: Prepared by: Firmware Release Note: Finisher_COLUMBIA_B A. Tajima From: 1st PP Tech Service Sect., PP Tech Service Dept.
  • Page 33 PAGE: 2/2 Reissued: 17-Mar-16 Model: Finisher SR5040/SR5030 (D512/D513) Date: No.: 20-Jun-11 RD512001d Version Modified Points or Symptom Corrected seconds, jam in the Plockmatic is sent to the mainframe. Since manual stapling is not supported by Plockmatic (BK5030) specification has been modified to suspend printing by issuing "jam"...

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