Troubleshooting; List Of Features - Samsung 550 Series User Manual

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips
apply, visit "www.samsung.com," then click on Support, or call Samsung customer service at 1-800-SAMSUNG.
Issues
The TV won't turn on.
There is no picture/video.
The remote control does not work.
The cable/set top box remote control
doesn't turn the TV on or off, or adjust the
volume.
✎
Some functions and pictures shown in this manual are available on specific models only.
✎
To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by USB (samsung.com →
Support → Downloads).
y Excellent Digital Interface & Networking: Using its built-in HD digital tuner, you can view non-subscription HD broadcasts
without a cable box or STB (Set-Top-Box) satellite receiver.
y 3D: This exciting new feature enables you to view 3D content.
y AllShare™: AllShare™ connects your TV and compatible Samsung mobile phones/devices through a network.
y Anynet+(HDMI-CEC): Allows you to control all connected Samsung devices that support anynet+ with your Samsung
TV's remote.
y My Contents: Allows you to play music files, pictures, and movies saved on a USB device.

Troubleshooting

Solutions and Explanations
• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns
on, refer to "Remote control does not work" below.
• Check cable connections (remove and reconnect all cables connected to the TV and external
devices).
• Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections
to the TV input. For example, if an external device's output is HDMI, it should be connected to an
HDMI input on the TV.
• Make sure your connected devices are powered on.
• Be sure to select the TV's correct source by pressing the
• Reboot the connected device by reconnecting the device's power cable.
• Replace the remote control batteries with the poles (+/–) in the right direction.
• Clean the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
• Program the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for the
SAMSUNG TV code.
License

List of Features

English - 16
SOURCE button on the remote control.