Prepare Your Unit For Shipment - Lenovo M800 Series Manual

9.3
If after contacting Lenovo Customer Service Center or returning to the point
of purchase, you are requested to send your unit in for service, please follow
the power off and rebox steps below to avoid further damage to the Lenovo
product.
Note: When transporting your Lenovo MFP, make sure that the pens have been
removed, the Lenovo MFP has been properly shut down by pressing the power
button, and you have allowed time for the carriage to return to the service station
and for the scanner to return to its parked position.
1
Turn on the unit.
Disregard steps 1 through 5, if your unit will not turn on and the print carriage is in
the home position. You will not be able to remove the print cartridges. Proceed to
step 6.
2
Open the print-carriage access door.
The print carriage moves to the center of the unit.
Caution! Remove both print cartridges. Failure to do so may damage
your unit.
See replace the print cartridges on page 7 for information on removing the print
cartridges.
3
Place the print cartridges in an airtight bag so they will not dry out, and put them
aside (do not send them with the unit, unless instructed to by the Lenovo
Customer Service Center call agent).
4
Close the print cartridge access door.
5
Wait for the print cartridge to park (stop moving). This may take a few seconds.
6
Turn off the unit.
7
If available, pack the unit for shipment using the original packing materials or the
packaging materials that come with your exchange unit.

prepare your unit for shipment

9-5