Samsung Galaxy S8 Basic Manual page 52

4. Depending on how damaged the device is, repair may not be
possible.
5. The Company assumes no responsibility for any damages or
losses due to faults with the device.
6. The Company assumes no responsibility if an accident occurs
in the event that you connect a device that is not designed to
be used with this device.
7. The company does not offer on-site repairs.
8. This warranty is valid only in Japan.
* This warranty guarantees free repair based on the period and conditions listed
above. Therefore, customers' legal rights against the issuer of this warranty and
other business are not restricted by this warranty.
■ Repair and Delivery Service
An after-sales service membership program on a monthly
basis called "Repair and Delivery Service" (monthly fee:
380 yen excluding tax) is available for using your au cell
phone for a long time without worries. This service expands
coverage for many troubles including malfunction, theft and
loss. For details of this service, refer to au homepage or
contact Repair and Delivery Service Center.
• You can apply for membership only at the time of purchasing
your au cell phone.
• Once you cancel the membership, you cannot reapply for it
until you purchase an au cell phone next time.
• Note that when changing the model or purchasing an
extra cell phone, this service only covers the most recently
purchased au cell phone.
• When an au cell phone is handed over to you or someone else,
the "Repair and Delivery Service" membership is also handed
over to the successor of the cell phone.
• When you get a new au cell phone by changing the model
or purchasing an extra cell phone, the "Repair and Delivery
Service Center" membership for the old au cell phone is
automatically canceled.
• Service contents are subject to change without notice.
50
■ au IC Card
The au IC card is lent to you by au. In case of loss or
damage, the card will be replaced at your expense. When
malfunction is suspected, or in case of theft or loss,
contact an au shop or PiPit.
■ au after-sales service information
Repair and Delivery Service
Services
Members
Replacement mobile phone delivery service
Spontaneous failure Free of charge
(1st year)
Spontaneous failure See the "Replacement
(2nd year or later) mobile phone delivery
service" (membership)
Partially damage,
fee table below.
water soak,
irreparable damage,
theft or loss
Holding over and repair
Spontaneous failure Free of charge
(1st year)
Spontaneous failure Free of charge (for 3
(2nd year or later) years)
Partially damage Customer charge
Upper limit: 5,000 yen
Water soak, Customer charge
irreparable 10,000 yen
Loss, theft No recompense
* Charge amounts are all tax excluded.
Others
No recompense
Free of charge
Actual cost
No recompense
(model change)