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Fix a problem : App issues
3.
Clear the app's cache.
4.
Go to the developer's website for support.
a.
Open
the Play Store app.
b.
Touch
> My apps & games.
c.
Touch the app and swipe down to see a link to the website.
Camera problems
Photo looks blurry
Wipe the lens clean with a soft, dry cloth and retake the photo.
If new photos still look blurry:
•
Increase resolution (photo size) in the Camera app. A smaller photo size results in lower image quality.
•
Avoid zooming when taking a photo. Pixelation always occurs when you zoom a digital photo. If you use
zoom during the shot itself, pixelation will be more evident.
•
If you're indoors and taking a panoramic photo, switch to regular mode. Panorama works best for
outdoor shots; the algorithm that stitches the images together isn't optimized for indoor, up-close
shots.
Accidentally deleted photos
You can try to
recover
If recovered, be sure to
Can't delete photo
If a photo or video you deleted comes back, check if it's on your SD card. To delete it, use the Files app. (If
you don't have this app,
Or,
remove
your card from the phone and use a computer to delete photos from the card.
WhatsApp camera issues
If you installed WhatsApp and have problems taking photos or videos with it:
1.
Check for
updates
2.
Clear the app's cache.
3.
If the problem continues, open WhatsApp, touch > Settings > Help, and search for information about
your issue.
Error: Please restart camera
After each troubleshooting step, check to see if the issue is fixed:
1.
Turn your phone off and then on again.
2.
Clear the
cache
for the Camera app.
recently deleted photos.
back up your photos
download
a file manager app and use it to delete the photo from your card.)
to the app.
to the cloud.
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