Motorola Moto G9 Plus User Manual page 171

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Other settings : Security : Lock and unlock phone
Remove a fingerprint
1.
Go to
Settings
> Security.
2.
Touch Fingerprint and enter your pattern, PIN, or password to verify your identity.
3.
Touch
next to the fingerprint.
Use fingerprint to unlock phone
To wake and unlock your screen, or any time you see
If you're unintentionally unlocking the phone when you pick it up, then you can adjust settings to prevent your
fingerprint from unlocking your phone, using it only to verify your identity in apps:
1.
Go to
Settings
> Security > Fingerprint.
2.
Adjust the Touch to unlock setting:
Turn it off
entering your PIN/pattern/password.
Turn it on
Tip: You can temporarily tighten security by turning off fingerprint unlocking and lock screen notifications with
Lockdown
mode.
Use fingerprint to sign in to apps
To use the fingerprint sensor with third-party apps:
Be sure the app supports fingerprint recognition.
Install
the app and open its settings to adjust options, like enabling fingerprint unlock.
Consult the app's help info for more instructions.
Why am I still asked for PIN/pattern?
For maximum security, you still need to enter your pattern, PIN, or password:
Every time you power up your phone
When more than 72 hours have passed since you last unlocked the phone
When you go to Settings > Security > Fingerprint
When the sensor can't read the fingerprint
Fix a problem
Problem: Sometimes the sensor can't read my fingerprints.
Each finger has a unique print. If you've added only one fingerprint, add more for other fingers you want to use with
the sensor.
The sensor may have trouble reading fingerprints if your finger is:
to use your fingerprint only to sign in to apps. Unlock by pressing the Power button and
to use your fingerprint to unlock the phone and to sign in to apps.
on the screen, touch the sensor to verify your identity.
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