System logs.................................................................................................................................................................... 74
Updating the BIOS in Windows ........................................................................................................................................ 75
System and setup password.............................................................................................................................................. 79
6 Troubleshooting......................................................................................................................... 81
Built-in self-test (BIST)....................................................................................................................................................... 81
Outcome............................................................................................................................................................................... 83
SupportAssist diagnostics.................................................................................................................................................. 83
System diagnostic lights..................................................................................................................................................... 83
Recovering the operating system..................................................................................................................................... 85
Flashing the BIOS................................................................................................................................................................ 85
Flashing BIOS (USB key)....................................................................................................................................................85
Backup media and recovery options................................................................................................................................. 85
WiFi power cycle................................................................................................................................................................. 86
7 Getting help............................................................................................................................... 87
Contacting Dell.....................................................................................................................................................................87
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