Canon imagePROGRAF iPF6400SE Service Manual page 29

To submit a new warranty claim, select the type of claim from the dropdown To submit a new warranty claim, select the type of claim from the dropdown To submit a new warranty claim, select the type of claim from the dropdown
list shown below and complete the required sections of the e list shown below and complete the required sections of t
warranty claim.
Figure 4 – eSupport e-
A copy of the e-Tag limited warranty claim form and the machine service
history should be returned with the original defective part(s) to the address history should be returned with the original defective part(s) to the address history should be returned with the original defective part(s) to the address
provided on the bottom of the e-Tag limited warranty claim. The provided on the bottom of the e
history log can be hand written or computer generated and must include the history log can be hand written or computer generated
following:
Table 22 - eTag Warranty Claim Console Requirements eTag Warranty Claim Console Requirements

Dealer Name

Machine Installation Date Machine Installation Date

Machine Serial Number

Part Number
After authorization, parts and labor credits are posted on the CNA web site After authorization, parts and labor credits are posted on the CNA web site After authorization, parts and labor credits are posted on the CNA web site
the following business day. Alternately, after a claim is authorized, parts and the following business day. Alternately, after a claim is authorized, parts and the following business day. Alternately, after a claim is authorized, parts and
labor reimbursements are deposited into your direct deposit account within 30 labor reimbursements are deposited into your direct deposit account within 30 labor reimbursements are deposited into your direct deposit account within 30
days; that is, if you have elected to receive direct deposit. days; that is, if you have el
To check your Online warranty credits, log onto the ISG Central web site at To check your Online warranty credits, log onto the ISG Central web site at To check your Online warranty credits, log onto the ISG Central web site at
http://www.isgcentral.cusa.canon.com. http://www.isgcentral.cusa.canon.com.
imagePROGRAF iPF6400SE Service Guide
-Tag Warranty Claim Console
Tag limited warranty claim form and the machine service Tag limited warranty claim form and the machine service
Serial Number
Service Guide
imagePROGRAF iPF6400SE Service Guide imagePROGRAF iPF6400SE
Tag limited warranty claim. The service

Part Description

Date Part Was Removed

Reason For Removal

Work Performed (Highlight Current Service Call) Work Performed (Highlight Current Service Call)
he e-Tag limited
and must include the
February 2014
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