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• The server center may be swamped, try again later
SIM card PUK locked
• Contact your service provider to obtain the PUK code (Personal
Unblocking Key)
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users
• Make sure that the two phones are within Bluetooth's
detection range
How to make your battery last longer
• Make sure you follow the complete charge time (minimum
3 hours)
• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger
to obtain an exact indication
• Adjust the brightness of the screen as appropriate
• Deactivate Bluetooth when not in use
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Support
1. Check our frequently asked questions or chat with us through
https:/ /www.alcatelmobile.com in the Support section.
2. Call the Call Center Locate your number, below:
Argentina- 0800-444-7361
Australia- 1-800-218-730
Canada- 1-855-844-6058
Chile- 123-002-09025
Colombia- 01-800-518-3882
Ecuador- 800-000-635
Mexico- 01-800-112-4682
Nueva Zealanda- 800-451-708
Peru- 0800-55-639
Rep. Dominicana- 1-800-203-9679
Uruguay- 000-401-90752
USA- 1-855-368-0829
Venezuela- 0800-136-2017
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