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Specific
What You
Symptoms
Experience
No image
Black screen
when using DP
connection to
the PC
Possible Solutions
• Verify which DP standard (DP 1.1a or DP 1.2) is your
Graphics Card certified to. Download and install the
latest graphics card driver.
• Some DP 1.1a graphics card cannot support
DP 1.2 monitors. Go to OSD menu, under Input
Source selection, press and hold DP select
key for 8 sec to change the monitor setting from
DP 1.2 to DP 1.1a.
Troubleshooting
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