Axis Q1635-E User Manual
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Axis Q1635-E User Manual

Fixed network camera
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AXIS Q1635-E Fixed Network Camera
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  • Page 1 AXIS Q1635-E Fixed Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact Information on page 3 . may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, Electromagnetic Compatibility (EMC) as required. See also the product’s online help, available via the This equipment has been designed and tested to fulfill applicable web-based interface.
  • Page 3 서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 by product, category, or phrase 있습니다. 적절히 접지된 STP (shielded twisted pair) 케이 • report problems to Axis support staff by logging in to your private 블을 사용하여 제품을 연결 하십시오. support area •...

  • Page 4: Table Of Contents

    Application Considerations ........AXIS Video Motion Detection ....... . .
  • Page 5 AXIS Q1635-E Fixed Network Camera Table of Contents Export Video Clip ..........

  • Page 6: Hardware Overview

    Aidio in 10. Aidio oit 11. I/O connector 12. Iris connector 13. Power connector * 14. Power LED indicator 15. Network LED indicator 16. RS485/RS422 connector * Not used for powerino of AXIS Q1635-E. AXIS Q1635-E is powered by PoE.

  • Page 7: Connectors And Buttons

    AXIS Q1635-E Fixed Network Camera Hardware Overview Sinshield adjistment Sinshield Top cover Network connector (PoE IN) Safety wire tab Cable hole Network connector (PoE OUT, connected at delivery) Bottom cover screws (4x) Cable cover 10 Cable cover screws (2x) 11 Network camera...
  • Page 8 • Resetting the product to factory default settings. See page 69. • Connecting to an AXIS Video Hosting System service. See page 60. To connect, press and hold the button for about 3 seconds until the Status LED flashes green.

  • Page 9: Led Indicators

    AXIS Q1635-E Fixed Network Camera Hardware Overview • Connecting to AXIS Internet Dynamic DNS Service. See page 60. To connect, press and hold the button for about 3 seconds. Function Button The function button has multiple functions: • Levellino assistant – This function helps to ensure the camera is level. Press the button for about 3 seconds to start the levelling assistant and press again to stop the leveling assistant.

  • Page 10: Buzzer Signal For Focus Assistant

    P-Iris, DC iris or fixed/manual iris lens. In order to set the focus and position the lens, the product must be connected to the network. It is possible to use optional lenses for the Axis product. To replace the lens: 1.
  • Page 11 To change the iris configuration for P-Iris lenses not listed in the drop-down list: 1. Download the iris configuration file from www.axis.com 2. Go to Setup > Video and Audio > Camera Settinos. Iris confiouration shows the current configured iris type.

  • Page 12: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

  • Page 13: Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 69) or by resetting the product to factory default.

  • Page 14: The Live View Page

    Manial Trigger on page 14. Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Confio > Action Buttons.
  • Page 15 2. Under Action Buttons, select Show manual triooer button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 17 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 16 AXIS Q1635-E Fixed Network Camera Access the Product Note These controls are available if digital PTZ is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area on page 28. For more information on how to upload a driver, see Install PTZ Driver on page 37.

  • Page 17: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 18: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
  • Page 19 AXIS Q1635-E Fixed Network Camera Media Streams Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp Multicast: axrtpm://<ip>/axis-media/media.amp • QuickTime supports G.711 and AAC audio encoding. The following paths can be used: rtsp://<ip>/axis-media/media.amp rtsp://<ip>/axis-media/media.3gp...

  • Page 20: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 21: Focus Assistant

    AXIS Q1635-E Fixed Network Camera Set Up the Product Focus Assistant Note • The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a finger or other object is placed in front of the lens, steps 3–7 will have to be repeated.

  • Page 22: Video And Audio

    AXIS Q1635-E Fixed Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 22. • Stream profiles. See page 24.
  • Page 23 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 24: Stream Profiles

    H.264 video. The bit rate controller built into the product can be combined with Zipsteam to enforce a maximum bit rate (MBR) limit. Axis Communications recommends using VBR or MBR with a rather high bit rate limit to enable the full potential of Axis’ Zipstream Technology.

  • Page 25: Camera Settings

    Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa. The capture mode setting also affects the camera’s angle of view as the effective size of the image sensor differs between capture modes.
  • Page 26 To change this setting go to Setup > Video & Audio > Camera Settinos White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 27 The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.

  • Page 28: View Area

    To modify a view area, select the view area in the list and modify the settings as required. Click Save. To remove a view area, select the view area and click Remove. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays are used to provide extra information, such as forensic video analysis or during product installation and configuration.
  • Page 29 For more information about privacy masks, see Privacy Mask on page 30. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 30: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 31: Set Up Audio

    • Half-duplex – Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Aidio Controls on page 15.
  • Page 32 Line: Select this audio source to use a Line in device, that is, an audio mixer for multiple microphones or a microphone with a built-in amplifier. Select the +30 dB microphone boost option to amplify the signal of the external microphone connected to the Axis product. This option is not available when the Line source is selected.

  • Page 33: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 47.

  • Page 34: Confioure The Live View Paoe

    Viewer Settings To configure options for the viewer, go to Live View Confio > Viewer Settinos. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 35 Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.

  • Page 36: Ptz (Pan Tilt Zoom)

    AXIS Q1635-E Fixed Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded.

  • Page 37: Install Ptz Driver

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 47). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 38: Detectors

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
  • Page 39 AXIS Q1635-E Fixed Network Camera Detectors Detected audio is indicated by colored peaks in the Activity indicator. An event is triggered when detected audio rises above or falls below the threshold value, which is represented by the bar.

  • Page 40: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 41 AXIS Q1635-E Fixed Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Defailt Settings.

  • Page 42: Axis Video Motion Detection

    AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software, to, for example, record video or send a notification.
  • Page 43 Note To add and modify exclude areas, Internet Explorer and AXIS Media Control (AMC) must be used. To add an exclude area, click Add. The default exclude area is a rectangle placed in the center of the image. Use the mouse to move, reshape and resize the area so that it covers the desired part of the image.
  • Page 44 • Enabling visual confirmation may introduce video latency. Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects, start by modifying the include and exclude areas. If still too many objects are detected, use one or more of the ignore filters.

  • Page 45: Using The Application In An Action Rule

    The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storaoe in the Axis product’s webpages and configure the product to use a network share.
  • Page 46 AXIS Q1635-E Fixed Network Camera AXIS Video Motion Detection 4. From the Triooer drop-down list, select Applications and then select VMD 3. 5. Configure other settings as required. For example, to only record video during certain time periods, select a Schedule.

  • Page 47: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 48 Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notifications. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 38.

  • Page 49: Add Recipients

    AXIS Q1635-E Fixed Network Camera Events Actions Available actions include: • Day/Nioht Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Defoo Mode– Set Defog Mode to On or Off. This action may be used to change between the modes automatically.
  • Page 50 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 51: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 57.

  • Page 52: Recordinos

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recordino time filters according to the product’s time zone.

  • Page 53: Export Video Clip

    Note The exported recording is a Matroska video file (.mkv). To play the recording in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsip/software To export a video clip, follow these steps: 1.

  • Page 54: Continuous Recording

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 64. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 55: Lanouaoes

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Lanouaoes and first upload the new language file. Browse and locate the file and click the Upload Lanouaoe button.

  • Page 56: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 57 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 58: Date & Time

    AXIS Q1635-E Fixed Network Camera System Options CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network. Note Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. Preinstalled CA certificates that have been deleted will be reinstalled.

  • Page 59: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 60 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsip Note •...
  • Page 61 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 62 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 63 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 64: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 65 Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 66: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storaoe Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recordino Settinos, select Remove recordinos older than and select the number of days or weeks.

  • Page 67: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 68: Support

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the...

  • Page 69: Reset To Factory Default Settings

    System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. To open Plain Config, go to System Options > Advanced > Plain Confio. Axis Support does not provide assistance.

  • Page 70: Troubleshootino

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Page 71: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems settino the IP address Try the installation again.
  • Page 72 Set a Capture Mode that prioritizes frame rate. Changing the capture mode to prioritize frame rate will lower the maximum resolution. See Captire Mode on page 25. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 74.
  • Page 73 AXIS Q1635-E Fixed Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

  • Page 74: Technical Specifications

    AXIS Q1635-E Fixed Network Camera Technical Specifications Technical Specifications Camera Image sensor Progressive scan RGB CMOS 1/2" Lens Varifocal, IR corrected, CS-mount 4.4–10 mm, F1.3 1920x1080: Horizontal angle of view: 76.0°–43.3° Vertical angle of view: 40.2°–24.2° 1920x1200: Horizontal angle of view: 76.0°–43.3°...
  • Page 75 Analytics AXIS Video Motion Detection 3, Active tampering alarm, Audio detection Support for AXIS Camera Application Platform enabling installation of AXIS Cross Line Detection, AXIS Digital Autotracking and third-party applications, see www.axis.com/acap Event triggers Analytics, Edge storage events, External input...

  • Page 76: Connectors

    VT Column Mount Ball Joint WFWCA, AXIS T98A16-VE Surveillance Cabinet, Axis Optional Lenses, AXIS T90B Illuminators, Axis network cable couplers, AXIS T8120 Midspan 15 W 1-port, AXIS T8133 Midspan 30 W 1-port, AXIS T8129 PoE Extender, AXIS Surveillance microSDXC™ Card 64 GB Video AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’...

  • Page 77: Connection Diagrams

    AXIS Q1635-E Fixed Network Camera Technical Specifications 1 Tip 2 Ring 3 Sleeve Audio Input Ground Microphone/Line in Audio Output Ground Line out (mono) RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface. The serial port can be configured to support: •...

  • Page 78: Performance Considerations

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 79 User Manual Ver. M2.2 Date: February 2016 AXIS Q1635-E Fixed Network Camera © Axis Communications AB, 2016 Part No. 1532252...

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