AOpen eTile wt19m-fw Technical Manual
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AOpen eTile wt19m-fw Technical Manual

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WT19M-FW
Commercial All In One PC
Technical Manual
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Summary of Contents for AOpen eTile wt19m-fw

  • Page 1 WT19M-FW Commercial All In One PC Technical Manual...
  • Page 2 For at mindske forurening og sikre beskyttelse af miljøet bedes De genbruge produktet. For yderligere information vedrø rende indsamling og genbrug af elektronik-affald (Waste Electrical and Electronic Equipment (WEEE)) er De velkommen til at besø ge vores website www.aopen.com og læse nærmere under “Green Products”.
  • Page 3 Pour plus d’informations sur la gestion des déchets d’Equipements Electriques et Electroniques (DEEE ou WEEE), vous êtes invité à visiter notre site à www.aopen.com sous “ Green Products”. Entsorgungsanleitung (German) Zum besseren Schutze unseres Planeten, schmeissen Sie elektrische Geräte bitte nicht in...
  • Page 4 Para más información acerca de dónde depositar y cómo reciclar Equipos Electrónicos y Desperdicios Electrónicos (WEEE), por favor, visite la página web www.aopen.com y entre en la sección Productos Ecológicos (“Green Products”). Kassering (Swedish) För att bättre värna om vår jord bör denna elektroniska utrustning ej kasseras tillsammans med...
  • Page 5 Copyright Copyright of this publication belongs to AOpen Inc. AOpen reserves the right to change the content of this publication without obligation to notify any party of such changes or revisions. No part of this publication may be reproduced, transcribed, transmitted,...
  • Page 6 Safety Instructions 1. Please read these safety instructions carefully. 2. Please keep this User’s Manual for later reference. 3. Please disconnect this equipment from connecter before cleaning. Don’t use liquid or prayed detergent for cleaning. Use moisture sheet or cloth for cleanning.
  • Page 7 FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 8: Table Of Contents

    Table of Contents Packing List ..................11 1-1. Standard Accessories ..............11 System View ..................12 2-1. Front View ..................12 2-2. Rear View ..................12 2-3. I/O ports ..................13 2-4. Dimension ..................13 System Assembly ................15 3-1. HDD Replacement ............... 15 3-2.
  • Page 9 Specification..................21 RS232 Setting .................. 24 Appendix A: Drivers Installation ............. 26 Appendix B: Trouble Shotting ..............27...
  • Page 10 We regret not informing about any changes in usage standards and other related information. AOpen Company reserves the right of altering or modifying the content of this manual. In case of any mistakes or incorrect descriptions, which include those on the products, AOpen makes no guarantee or commitments.

  • Page 11: Packing List

    1. Packing List 1-1. Standard Accessories a. System b. Utility and Driver c. Power adapter (90W/120W by option) d. Power cord e. Ultra Slim Wall Mount (Option) Notice: The pictures may look slightly different from the product you purchased, due to our constant product improvement effort.

  • Page 12: System View

    2. System View 2-1. Front View 2-2. Rear View...

  • Page 13: I/O Ports

    2-3. I/O ports Caution: When you install devices or cables, please removed DC jack at first to prevent inadvertently switched to cause system boot/ damage to system/electric shock. The HDMI connector is output port, not input. 2-4. Dimension...

  • Page 15: System Assembly

    3. System Assembly Please remove all screws of rear cover 3-1. HDD Replacement 1. Rear view after taking off rear cover...
  • Page 16 M.2 SSD mSATA SSD miniCard HDD by option DIMM...

  • Page 17: Ram Replacement

    3-2. RAM Replacement Opening the Rear Cover Please open the rear cover first then remove and replace the RAM module. You can refer to the motherboard layout to find the memory compartment. Swapping a RAM Module 2. Use both fingers to pull the ejector clips out of the sides of the module. 3.

  • Page 18: Cpu Replacement

    3-3. CPU Replacement Not support for BGA type. 3-4. Power Adapter Replacement Please turn off the system Disconnect the power cable from the I/O panel (DC IN), then can swap the adapter...

  • Page 19: Peripheral Installation

    4. Peripheral Installation 4-1. Wall Mount Kit Assembly Drilling the wall, and put into the plastic seat as A Screw wall-mount bracket and plastic seat as C. Screw VESA bracket on system by special VESA screws as D Lift the system to align the VESA bracket into the wall-mount bracket, and make sure they are well assembled Screw bottom screw to fix system on wall-mount bracket...

  • Page 20: Other Vesa-Bracket Support

    4-2. Other VESA-bracket support The system support standard 100x100mm VESA mount, so other VESA mount bracket followed this standard spec can be assembled. Please use the system attached VESA screw - M4, otherwise will be broken system’s VESA screw hole. 4-3.

  • Page 21: Specification

    5. Specification BGA type for Intel Core i7/i5/i3 28W Mobile Broadwell CPU MEMORY SO-DIMM DDR3L x 2 (max. support 16G) Low voltage version, 1.35V GRAPHICS Integrated Intel® CPU (Intel HD 5500/6000, based on CPU) Intel WGI218LM Audio Realtek ALC269-Q Mini-Card slot X2 (support mSATA x1) Storage mSATA SSD / M.2 SSD / SATA HDD...
  • Page 22 Optional Requirement WiFi Antenna (Yes) 2W stereo speaker (Option) Internal Digital MIC (Yes) FHD webcam (Option) External cables (No) VESA wall mount kit (Option) OS (No) Rear Side I/O USB 3.0 x4 GbE LAN RJ45 x1 Combo 3.5mm Jack (Line out / Mic in) RJ50 Type RS232 x4 DC in 19V HDMI output connector x1...

  • Page 24: Rs232 Setting

    6. RS232 Setting Open back cover and find it.
  • Page 25 DB9 Pin RS_232 RJ45 Pin DCD# DTR# DSR# RTS# CTS# - - - - - - RS232 Pin Definition Signal Signal Data Carrier Detect Data Set Ready Received Data Request to Send Transmitted Data Clear to Send Data Terminal Ready Ring Indicator Signal Ground...

  • Page 26: Appendix A: Drivers Installation

    Please link below touch utility when you have touch accuracy issue. Don’t use Windows build-in tablet PC utility to calibration. http://global.aopen.com/download.aspx Select Product : Warm Touch Select Model : WT19M-FB Select Categories : Utility Select Product : Warm Touch Select Model : WT19M-FW Select Categories : Utility...

  • Page 27: Appendix B: Trouble Shotting

    Appendix B: Trouble Shotting No screen 1. Check system power line is connected 2. Please press power knob again to turn on system (please check the power led at right rear side is turned on) Motherboard Can’t boot on 1. Check the power led at right rear side is turned on, but still no booting screen after 3 minutes.
  • Page 28 Hardware Issue Please clean out the visual dirty of appearance DRAM issue 1. Connection is loose, please reinsert DRAM again 2. COMS setting is wrong, please reset as default value 3. DRAM performance is getting worse by time. Please swap a new one. HDD issue Please reboot from other booting device.

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