HTC One M9+ Supreme Camera Edition User Manual page 143

143 Sync, backup, and reset
Resetting HTC One M9+ Supreme Camera Edition (Hard reset)
If HTC One M9+ Supreme Camera Edition has a persistent problem that cannot be solved, you can
perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone
back to its initial state—the state before you turned on the phone for the first time.
Factory reset will remove all data on your phone storage, including apps you've downloaded and
installed, your accounts, your files, as well as system and app data and settings. Be sure to back up
any data and files you want to keep before you do a factory reset.
1. From the Home screen, tap
2. Tap Reset phone.
To also delete media and other data from your storage card, select Erase SD card.
3. Tap OK.
A factory reset may not permanently erase all data from your phone, including personal
information.
> Settings > Backup & reset.