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WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor's phone. Fol-
low the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM
Gas odor even when gas
control valve is off
Gas odor during combus-
tion
Glass soots
Dark residue on logs or inside
of fireplace
116238-01H
TROUbLEShOOTING
Continued
pOSSIBLE CAUSE
1. Gas leak. See Warn-
ing statement at top of
page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warn-
ing statement at top of
page
1. Debris around burner air
mixer
2. Improper vent configura-
tion
1. Air holes at burner inlet
blocked
2. B u r n e r f l a m e h o l e s
blocked
3. Improper venting or exces-
sive blockage
4. Excessive amounts of
embers and pan material
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REMEDY
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 23)
2. Replace control valve
1. Take apart gas tubing and re-
move foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 23)
1. Inspect opening at base of
burner by removing log/grate
assembly to see that it is NOT
packed with any type of mate-
rial [see Installing Brick Lin-
er Models BL36DA(SA) and
BL36DHA(SA), page 25 for
log/grate removal]
2. Check vent configuration speci-
fication (see Venting Installation
Instructions, page 9)
1. Clean out air holes at burner
inlets. Periodically repeat as
needed
2. Remove blockage
3. Have vent system inspected,
including termination cap. Re-
move any restrictions or ob-
struction
4. Clear excess embers until a
minimum gap of 1/2" remains
under grate
33
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