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14.3.6 Call Display
Problem
Caller information is not
displayed.
Time on the unit has shifted.
14.3.7 Cordless handset (KX-MB2060 optional)
Problem
The cordless handset does
not turn on even after
installing charged batteries.
The cordless handset does
not work.
The cordless handset will not
turn ON.
The display is in a language I
cannot read.
is displayed.
The cordless handset does
not ring.
Cause & Solution
R You must subscribe to a Call Display service. Contact your service provider/
telephone company for details.
R If your unit is connected to any additional telephone equipment such as a
Call Display box or cordless telephone line jack, plug the unit directly into
the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL
filter between the base unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
R The name display service may not be available in some areas. Contact your
service provider/telephone company for details.
R Other telephone equipment may be interfering with this unit. Disconnect the
other equipment and try again.
R Other electrical appliances connected to the same outlet may be interfering
with the Call Display information.
R Telephone line noise may be affecting the Call Display information.
R The caller requested not to send his/her information (page 54).
R If a call is being transferred to you, the caller information will not be
displayed.
R Incorrect time information from incoming Call Display changes the time. Set
the time adjustment to "MANUAL" (OFF) (feature #226 on page 80).
Cause & Solution
R Place the cordless handset on the charger to turn ON the cordless handset.
R Make sure that the batteries are installed correctly (page 19) and fully charge
them (page 22).
R Fully charge the batteries (page 22).
R Check the connections (page 21).
R Clean the charge contacts and charge again (page 22).
R Remove the batteries from the cordless handset, and then insert the
batteries into the cordless handset again.
R Check that power cord is connected properly, and power switch of the base
unit is ON (page 23).
R The cordless handset has not been registered to the base unit. Register the
cordless handset (feature #130 on page 103).
R Make sure that the batteries are installed correctly (page 19).
R Fully charge the batteries (page 22).
R Clean the charge contacts and charge again (page 22).
R Change the cordless handset display language (feature #110 on
page 102).
R The cordless handset is not registered to the base unit. Register it (feature
#130 on page 103).
R The cordless handset is too far from the base unit. Move closer.
R Check that power cord is connected properly, and power switch of the base
unit is ON (page 23).
R The ringer volume is turned OFF. Adjust it (page 27).
R Night mode is turned ON. Turn it OFF (feature #238 on page 51).
14. Help
119
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