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Problems ?
If it appears that your unit is faulty, first consult this
checklist. It may be that something simple has been
overlooked.
Under no circumstances should you try to repair
the player yourself; as this will invalidate the
warranty. Only qualified service personnel can
remove the cover or service this player.
NO POWER
•
Check if the on/off button on the front of the
player is set to on.
•
Check if power plug of the mains cord is properly
connected.
•
Check if there is power at the AC outlet by
plugging in another appliance.
NO PICTURE
•
Check if the TV is switched on.
•
Select the correct AV input on the TV.
•
Check the video connection.
•
Check if channel selector is set to AV on the TV.
(See your TV manual for instructions).
DISTORTED PICTURE
•
Check the disc for fingerprints and clean with
soft cloth, wiping from center to edge.
•
Sometimes a small amount of picture distortion
may appear. This is not a malfunction.
COMPLETELY DISTORTED PICTURE
•
The disc format is not according to the TV-set
used (PAL/NTSC).
NO COLOUR IN PICTURE
•
The disc format is not according to the TV-set
used (PAL/NTSC).
•
Ensure DVD player is not connected through
VCR.
PICTURE SWING
•
Relocated the unit further away from the
possible interference or emission source (e.g.
Radio, Power Amplifier, radiator etc.)
DISC CANNOT BE PLAYED
•
Ensure the disc label is upwards.
•
Clean the disc.
•
Check if the disc is defective by trying another
disc.
NO SOUND
•
Check audio connections.
•
If using a Hi-fi amplifier, try another sound
source.
•
Check that DTS is selected in the Audio Menu if
a DTS disc is played.
•
Ensure there is a DTS decoder connected when
selecting DTS.
NO RETURN TO START-UP SCREEN
WHEN DISC IS REMOVED
•
Check to see if the program requires another
disc to be loaded.
•
Reset by unplugging the player from the power,
then connect the power again.
THE PLAYER DOES NOT RESPOND TO
THE REMOTE CONTROL
•
Aim the remote control directly at the sensor
on the front of the player.
•
Avoid all obstacles which may interfere with the
signal path.
•
Inspect or replace the batteries.
DISTORTED OR B/W PICTURE
•
The disc format does not match the TV-set used
(PAL/NTSC).
NO AUDIO AT DIGITAL OUTPUT
•
Check the digital connections
•
Check the Digital Out menu to make sure that
the digital output is correctly set.
•
Check if the audio format of the selected audio
language matches your unit capabilities.
YOU HAVE FORGOTTEN THE PASSWORD
•
Under no disc condition, press Number Key 7,
Number Key 6, Number Key 4, Number Key 1
and Number 8 on Remote Control in order.
THE DISC IS STUCK INSIDE THE PLAYER
•
In case the disc is stuck inside the tray, please
switch off the unit, unplug the power cord and
wait for 2 minutes. The player will resume
normal operation after switching on.
E 37
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