Problems And Solutions; Setup Problems; Scanner Problems - Epson Perfection 636U User Manual

Problems and Solutions

If you're having problems, this section answers some of the most common questions.

Setup Problems

If your system doesn't recognize
the scanner . . .
Make sure your scanner is turned
on. If you opened your host
application before you turned on
your scanner, close your
application and reopen it.
Check the USB cable connection
or try using another USB cable.
If you get the message, "No push
button scanner found," turn off
your scanner, shut down your
computer, turn on your scanner,
and then turn on your computer.

Scanner Problems

If the operate light doesn't
come on or blinks slowly . . .
Check the scanner power cord. Make
sure the power cord is securely
plugged into the power outlet, and
that the scanner is turned on. Also,
check that the power outlet is
working and provides sufficient
power for the scanner.
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If the scanner doesn't scan your
image . . .
Check your scanner source setting.
Make sure you selected
TWAIN 3(32-bit)
EPSON TWAIN 3U
If you see the message "Scanner
Not Ready" (Windows 98) or
"Cannot find the scanner on the
bus" (iMac)" . . .
Make sure the scanner is turned
on. You may need to restart your
computer after turning on your
scanner.
Make sure your scanner cable is
securely connected. Then open
and close the scanner monitoring
utility to manually check for the
scanner (see "Enabling Scanner
Monitoring" in your EPSON
TWAIN User's Guide). If you still
see the message, turn off your
scanner, then turn it on again, and
restart your system.
To turn off scanner monitoring,
see "Enabling Scanner
Monitoring" in your EPSON
TWAIN User's Guide.
EPSON
(Windows 98) or
(iMac).