Freezing Prevention Not In Use For A Long Time; Troubleshooting - Panasonic NP-TH1HK Operating Instructions Manual

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Error Indication
Error Indication
Freezing prevention
Freezing prevention
In the event of freezing occurs and the problem is ignored, it may cause damage to the supply
In the event of freezing occurs and the problem is ignored, it may cause damage to the supply
valve and piping. For draining treatment and freezing prevention, please contact Service Centre.
valve and piping. For draining treatment and freezing prevention, please contact Service Centre.
Panasonic staff handling the draining should note the following:
Panasonic staff handling the draining should note the following:
■ If the relevant parts or pipes were already frozen, please do the following
■ If the relevant parts or pipes were already frozen, please do the following
❶ Select Speedy to run 1 - 2 times to defrost. (If the situation is serious, repeat the operation several times)
❶ Select Speedy to run 1 - 2 times to defrost. (If the situation is serious, repeat the operation several times)
❷ After the process is completed, wait for 30 minutes, remove the supply hose from the
❷ After the process is completed, wait for 30 minutes, remove the supply hose from the
dishwasher, and drain out the water from the hose.
dishwasher, and drain out the water from the hose.
❸ Take off the rubber cover (black) at the front, shake the dishwasher on all sides, and drain out
❸ Take off the rubber cover (black) at the front, shake the dishwasher on all sides, and drain out
all the water inside.
all the water inside.
❹ Put the rubber cover back in place.
❹ Put the rubber cover back in place.
EN17
EN17
(cont.)
(cont.)
Not in use for a long time
Not in use for a long time

Troubleshooting

Troubleshooting
■ Check the following first. If the problem still continues or there are other symptoms, please contact Service Centre.
■ Check the following first. If the problem still continues or there are other symptoms, please contact Service Centre.
Symptoms
Symptoms
The appliance
The appliance
● Is the door closed firmly? → Close the door firmly and restart the operation.
● Is the door closed firmly? → Close the door firmly and restart the operation.
does not work
does not work
● Have you used kitchen detergents? Or is kitchen detergent not rinsed off completely
● Have you used kitchen detergents? Or is kitchen detergent not rinsed off completely
from the items in the pre-wash? → You must use dishwasher detergent.
from the items in the pre-wash? → You must use dishwasher detergent.
Water is supplied and
Water is supplied and
(Kitchen detergent may generate excessive foam. Supplying and draining
(Kitchen detergent may generate excessive foam. Supplying and draining
drained repeatedly
drained repeatedly
water repeatedly is necessary to eliminate the foam. The operation time will
water repeatedly is necessary to eliminate the foam. The operation time will
be prolonged. Do not open the door during the process to avoid water leakage.)
be prolonged. Do not open the door during the process to avoid water leakage.)
Dew condensation
Dew condensation
● Dew condensation may occur due to the temperature difference between the
● Dew condensation may occur due to the temperature difference between the
around the door.
around the door.
dishwasher body and the kitchen, which is not a malfunction.
dishwasher body and the kitchen, which is not a malfunction.
Steam comes out from
Steam comes out from
around the door during
around the door during
● Steam or warm air may come out, but this is not a malfunction.
● Steam or warm air may come out, but this is not a malfunction.
operation.
operation.
After using for a while,
After using for a while,
the inside walls of the
the inside walls of the
● This is caused by the minerals contained in the water.
● This is caused by the minerals contained in the water.
dishwasher become whitish.
dishwasher become whitish.
Water is left under
Water is left under
● Water may be left at the bottom. This is normal.
● Water may be left at the bottom. This is normal.
the filter
the filter
● The water supply valve may be broken. Close the water supply valve or
● The water supply valve may be broken. Close the water supply valve or
Water supply does not
Water supply does not
the water tap valve (but leave the power plug connected), and contact
the water tap valve (but leave the power plug connected), and contact
stop
stop
Service Centre.
Service Centre.
● For a while after it is purchased, the rubber and resin components of the
● For a while after it is purchased, the rubber and resin components of the
Odour emits during
Odour emits during
dishwasher may emit some odour, which have no adverse effect on the
dishwasher may emit some odour, which have no adverse effect on the
operation
operation
human body and will disappear after a period of time.
human body and will disappear after a period of time.
● A foul odour may be generated as a result of the deterioration of water remained in
● A foul odour may be generated as a result of the deterioration of water remained in
Smell like a sewer
Smell like a sewer
the appliance if it is left unused for a long time. → Select and run the Care program.
the appliance if it is left unused for a long time. → Select and run the Care program.
● This is due to residue such as fish skin left on the filter.
● This is due to residue such as fish skin left on the filter.
Fishy smell
Fishy smell
→ Remove and clean it using a brush (page EN13). If the smell persists,
→ Remove and clean it using a brush (page EN13). If the smell persists,
select and run the Care program.
select and run the Care program.
When the nozzles start
When the nozzles start
● This is the sound of the nozzles switching sequentially before spraying,
● This is the sound of the nozzles switching sequentially before spraying,
spraying, they make a
spraying, they make a
which is not a malfunction.
which is not a malfunction.
clattering sound
clattering sound
● Depending on the types of tableware and how they are loaded, the noises
● Depending on the types of tableware and how they are loaded, the noises
may get louder during operation.
may get louder during operation.
Noises change during
Noises change during
● Are the filters clogged? (When the filters are clogged, the sound of the pump
● Are the filters clogged? (When the filters are clogged, the sound of the pump
operation
operation
may suddenly become loud during operation.) → Clean the filters (page EN13)
may suddenly become loud during operation.) → Clean the filters (page EN13)
● During operation, the electronic components will make chattering sounds
● During operation, the electronic components will make chattering sounds
when they are switched. This is not a malfunction.
when they are switched. This is not a malfunction.
● ① Select and run the Speedy program 1 - 2 times (to defrost).
● ① Select and run the Speedy program 1 - 2 times (to defrost).
② Check whether you can run the Speedy program.
② Check whether you can run the Speedy program.
Freezing
Freezing
• If the freezing is the result of being left unused for a long period of time,
• If the freezing is the result of being left unused for a long period of time,
defrost may not work even after running the Speedy program 1 - 2 times.
defrost may not work even after running the Speedy program 1 - 2 times.
→ Contact Service Centre (page EN17)
→ Contact Service Centre (page EN17)
● Is the dishwasher (location, drain hose, supply hose) installed correctly?
● Is the dishwasher (location, drain hose, supply hose) installed correctly?
Water leakage
Water leakage
→ Check carefully (page EN24)
→ Check carefully (page EN24)
● Turn off the power to stop the operation. When water supply resumes,
● Turn off the power to stop the operation. When water supply resumes,
Water supply stops
Water supply stops
discharge the muddy water from another tap, and then restart the operation.
discharge the muddy water from another tap, and then restart the operation.
● When electricity supply resumes, press Start/Pause to restart the operation.
● When electricity supply resumes, press Start/Pause to restart the operation.
• The program will resume from the beginning of the process which was running
• The program will resume from the beginning of the process which was running
Power cut
Power cut
at the time of the power cut.
at the time of the power cut.
• If delay start was selected and was waiting to start later, the selected program
• If delay start was selected and was waiting to start later, the selected program
with delay start will be cancelled.
with delay start will be cancelled.
● Check the causes, reset the circuit breaker, press Start/Pause to restart the operation.
● Check the causes, reset the circuit breaker, press Start/Pause to restart the operation.
• The program will resume from the beginning of the process which was running
• The program will resume from the beginning of the process which was running
Circuit breaker has
Circuit breaker has
at the time of the power cut.
at the time of the power cut.
tripped
tripped
• If delay start was selected and was waiting to start later, the selected program with
• If delay start was selected and was waiting to start later, the selected program with
delay start will be cancelled.
delay start will be cancelled.
"Salt" stays
"Salt" stays
● For Hong Kong with option code "0", there is no need to add salt. (page EN9)
● For Hong Kong with option code "0", there is no need to add salt. (page EN9)
lighted up in the display
lighted up in the display
Causes and Solutions
Causes and Solutions
EN18
EN18

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