Viewing Product Information; Raymarine Customer Support - Raymarine DownVision CPT-70 Installation Instructions Manual

9.1 Raymarine customer support

Raymarine provides a comprehensive customer support service.
You can contact customer support through the Raymarine
website, telephone and e-mail. If you are unable to resolve a
problem, please use any of these facilities to obtain additional
help.
Web support
Please visit the customer support area of our website at:
www.raymarine.com
This contains Frequently Asked Questions, servicing information,
e-mail access to the Raymarine Technical Support Department
and details of worldwide Raymarine agents.
Telephone and e-mail support
In the USA:
• Tel: +1 603 324 7900
• Toll Free: +1 800 539 5539
• E-mail: support@raymarine.com
In the UK, Europe, and the Middle East:
• Tel: +44 (0)13 2924 6777
• E-mail: ukproduct.support@raymarine.com
In Southeast Asia and Australia:
• Tel: +61 (0)29479 4800
• E-mail: aus.support@raymarine.com
Product information
If you need to request service, please have the following
information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using the menus within
your product.
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9.2 Viewing product information

You can view information about your unit from the Diagnostics
menu on a compatible multifunction display. This option displays
information such as product serial number and software version.
With the Homescreen displayed:
1. Select Set-up.
2. Select Maintenance.
3. Select Diagnostics.
4. Select the Select Device option.
A list of connected devices is displayed.
5. Select the product for which you want to view information.
Alternatively, select Show All Data to display information for
all connected products.
CPT-70 / CPT-80 / CPT-110 / CPT-120