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Epson Stylus Color 3000 User Manual

Epson stylus color 3000: user manual
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User's Guide
Printed on recycled paper with at least 10% post-consumer content.

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Summary of Contents for Epson Stylus Color 3000

  • Page 1 User’s Guide Printed on recycled paper with at least 10% post-consumer content.
  • Page 2 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. disclaims any and all rights in those marks. EPSON The E emblem does not represent EPA endorsement of any product or service. NERGY Copyright © 2003 by Epson America, Inc. CPD-15917 3/03...

  • Page 3: Fcc Compliance Statement

    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.

  • Page 5: Table Of Contents

    Where To Get Help ENERGY STAR Compliance Energy-saving Tips Important Safety Instructions Basic Printing Printing from Windows Setting Printer Options from Windows Applications Setting Default Printer Options Checking Printer Status Printing from a Macintosh Using Online Help Accessing Help from Windows Applications Accessing Help from Windows 95 and Later Accessing Help from Windows 3.1...
  • Page 6 Contents Custom Printing Using Predefined Advanced Settings Customizing Print Quality and Special Effects Customizing Color Settings Using ColorSync on the Macintosh Saving Custom Settings Deleting Custom Settings Redefining Custom Settings Printing on Special Media Using Special Media Types Media Loading and Software Settings Guidelines Additional Media Loading Guidelines Printing on Single Sheets Loading Paper in the Paper Tray...
  • Page 7 Using the Spool Manager Using the Status Monitor Managing Print Jobs With Windows NT Managing Print Jobs on a Macintosh Using EPSON Monitor3 Using the Macintosh Status Monitor Network Printing on a PC Setting Up a Network Port on Windows XP or 2000 Connecting to the Printer on Windows NT 4.0...
  • Page 8 Troubleshooting Diagnosing Problems Running a Self Test Improving Print Quality Solving Printing Problems Fixing Paper Problems Solving Miscellaneous Printout Problems Using EPSON Plot! Installing EPSON Plot! Printing With EPSON Plot! Specifications Printing Paper Ink Cartridges Mechanical Electrical Environmental Safety Approvals...
  • Page 9 Note: Also included are the EPSON Plot! program and the Autodesk Device Interface (ADI) plotter driver. EPSON Plot! allows you to print HPGL or HPGL/2 plot files on your printer. See Appendix A for details. The ADI driver allows you to print from AutoCAD 386 releases 10 and higher.

  • Page 10: Introduction

    Introduction With standard parallel and high-speed serial ports and optional network connectivity, setting up your printer is fast and easy. ’s specially formulated, quick-drying ink and wide EPSON variety of ink jet media give you the best quality output and the most flexibility for getting the results you want.

  • Page 11: Macintosh System Requirements

    For network connection: the optional Ethernet card (C12C823912) and a compatible cable Macintosh System Requirements To use your printer in either a standalone or peer-to-peer network environment, your Macintosh system should include these requirements: OS 8.5.1 through 9.X (OS 9.2.2 recommended)

  • Page 12: How To Use Your Manuals

    Chapter 6, “Troubleshooting,” provides solutions for any printing problems you may have. Appendix A, “Using EPSON Plot!,” gives instructions on how to install and use the Plot! program to print HPGL or EPSON HPGL/2 plotter files.

  • Page 13: Warnings, Cautions, Notes, And Tips

    Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

  • Page 14: Energy Star Compliance

    You can purchase ink cartridges, paper, and accessories from EPSON at (800) 873-7766, or by visiting the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

  • Page 15: Important Safety Instructions

    Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. Do not place the printer on an unstable surface or near a radiator or heating vent.
  • Page 16 Even if you are familiar with other types of printers, be sure to read through the following list of precautions before operating your ink jet printer: Do not put your hand inside the printer or touch the print heads during printing. Under normal circumstances, ink will not come out of the cartridges.
  • Page 17 Operate When this button is pressed, the light flashes Operate briefly then goes out. Do not unplug the printer or turn off the power to the outlet until the light is off. Operate Before transporting the printer, make sure the print heads are capped in the home (far right) position and the ink cartridges have been removed.
  • Page 18 Introduction...

  • Page 19: Basic Printing

    Print dialog box. When you click a button in the Print dialog box, you can select additional settings using your printer software, such as whether you want to use color or black ink. The following sections tell you how to do the following:...

  • Page 20: Setting Printer Options From Windows Applications

    This section describes the options you’ll need to set for all your everyday printouts. See Chapter 2 for information about advanced settings for special print jobs. Follow these steps to check printer settings from your word processor or other Windows software: 1. Choose...
  • Page 21 6. Press the button on the printer’s control panel Media Type to select the media you loaded in the printer. This should match the media you selected in step 5. If your media type is not listed on the control panel, select Selection Off 7.
  • Page 22 Paper source. The default Paper Source is paper tray at the front of your printer. (For instructions on printing with the other feeders, see Chapter 3.) 10. Now choose the paper size, number of copies, collation options, orientation, and printable area. (Your software application may let you control some of these settings.

  • Page 23: Setting Default Printer Options

    While you’re printing, the EPSON appears, showing the printing progress and the status of your printer. (With Windows NT, you don’t see the Despooler.) See “Checking Printer Status” on page 1-7 for more information. Setting Default Printer Options When you change printer settings through your Windows application (as described above), the settings apply only to the application you’re using.
  • Page 24 3. Select tylus EPSON S COLOR and click . You see the Main printer settings dialog Setup box. 4. Change the settings as described on page 1-2 and click Any changes you make become the default settings for all your applications and documents.

  • Page 25: Checking Printer Status

    This dialog box shows the progress of your print job and the status of your printer. If you run out of paper, for example, the Despooler warns you. You can use the buttons to cancel, pause, or restart your print job, if necessary. When the print job is finished, the Despooler dialog box disappears.
  • Page 26 Checking Printer Status with Windows NT With Windows NT 4.0 servers and workstations, the messenger service alerts you to printer errors or lets you know when a print job is finished. If you have appropriate network access privileges or if you’re controlling printing from the server, you can also cancel, pause, or restart print jobs and set the sharing, security, scheduling, and port options.

  • Page 27: Printing From A Macintosh

    3. First choose your paper feeding source. The default Paper Source is Auto Sheet Feeder front of your printer. (For instructions on printing with the other feeders, see Chapter 3.) 4. After selecting your paper source, choose the paper size, orientation, reduction or enlargement, and printable area.
  • Page 28 7. Choose the number of copies and indicate which pages you want to print. 8. Make sure the Mode option is set to printer software can determine the best settings according to the Media Type easiest way to get good printing results for all kinds of documents, on all types of paper.

  • Page 29: Using Online Help

    Print If you chose background printing when you set up your printer, you can continue working while your document is printing. See “Using EPSON Monitor3” in Chapter 4. Using Online Help For complete information about using the printer software, you can easily access online help any time.

  • Page 30: Accessing Help From Windows 95 And Later

    Accessing Help from Windows 95 and Later Click the button, point to Start Epson (or Epson Printers) . If you need instructions for how to use 3000 Help COLOR help, read the online “Quick Guide to Using Help.”...

  • Page 31: Using The Control Panel

    Operate light Paper Out light Pause light Lights The lights on your printer’s control panel show the printer’s status and alert you to problems, such as paper jams or low ink. Operate Operate light flashes, the printer is receiving data. It may...
  • Page 32 See Chapter 5 for details. The Media Type light indicates which media you selected with the Media Type button. When you print, the printer software checks the software setting and this selection to see if they match. If they do not match, an error message appears on your screen.

  • Page 33: Buttons

    Starts the color print head cleaning cycle if pressed for three seconds. See “Cleaning the Print Heads” on page 5-1. Media Type Determines whether the Media Type setting you selected in the printer driver matches the type of media loaded in the printer. Micro Adjust D to feed paper...
  • Page 34 Basic Printing 1-16...

  • Page 35: Custom Printing

    Follow these steps to print with predefined settings: 1. Create your document, image, or project in your application software. 2. Access the Main printer settings dialog box as described on page 1-2 (Windows) or page 1-9 (Macintosh).
  • Page 36 Custom Printing Note: When you use Advanced settings, the Quality/Speed slider disappears. You see one of the following dialog boxes: Click Advanced, then click here to see a list of project types Windows Macintosh Click Advanced, then click here to see a list of project types...
  • Page 37 7. Use the button on the printer’s control panel Media Type to select the media you loaded in the printer and selected in step 6. If your media type is not listed on the control panel, select Other/Media Selection Off Custom Printing .

  • Page 38: Customizing Print Quality And Special Effects

    Follow these steps: 1. Create your document, image, or project in your application software. 2. Access the Main printer settings dialog box as described on page 1-2 (Windows) or page 1-9 (Macintosh). , and other Paper Size .
  • Page 39 3. Click Advanced, the More Settings dialog box: Some of these options are automatically set or disabled by other settings you choose Windows Some of these options are automatically set or disabled by other settings you choose Macintosh and then click More Settings Custom Printing .
  • Page 40 6. Press the button on the printer’s control panel Media Type to select the media you loaded in the printer and selected in step 5. If your media type is not listed on the control panel, select Other/Media Selection Off 7.
  • Page 41 For printing text, graphics, and line art with very sharp edges. Slows print speed and increases your system memory requirements. 10. If you’re ready to print, click want to adjust your printer’s color settings, see the next section. 11. Click if you want to save your custom Save Settings settings as a group that you can reuse for special projects.

  • Page 42: Customizing Color Settings

    Custom Printing Windows Customizing Color Settings You can choose from several color adjustment modes or manually adjust brightness, contrast, saturation, and individual CMY (cyan, magenta, yellow) colors. To achieve maximum color accuracy, you can use Image Color Matching (ICM) under Windows or ColorSync on the Macintosh. Follow these steps to customize your color settings: 1.
  • Page 43 No Color Adjustment In Windows, disables the color adjustment features of the printer software so you can adjust colors using your application. On a Macintosh, choose this mode only if you’re using ColorSync along with a custom ICC profile.

  • Page 44: Using Colorsync On The Macintosh

    Automatically adjusts printout colors to closely match colors on the screen. See “Using ColorSync on the Macintosh” below for instructions. 5. Click to return to the Main printer settings dialog box. 6. Click if you want to save your custom Save Settings settings as a group that you can reuse for special projects.
  • Page 45 EPSON S accurate color matching. First you set your monitor’s profile. Then you can use your printer software to specify the exact method of “gamut mapping” (color matching) you want to use. Follow these steps: 1. Click ColorSync System Profile on the Apple menu.

  • Page 46: Saving Custom Settings

    3. Type a unique name for your settings (up to 16 characters) and click the button. Save The name you choose is now available on the Main printer settings dialog box when you click Custom Settings 2-12 button on the Main printer...

  • Page 47: Deleting Custom Settings

    2. Select the name of the custom setting group you want to redefine in the Custom Settings list. 3. Change the printer settings as necessary. (If you change the Media Type and Ink settings, the custom setting group name reverts to Custom Settings; this doesn’t affect your customized setting.)
  • Page 48 Custom Printing 2-14...

  • Page 49: Printing On Special Media

    But you’ll get the best results with EPSON Your printer’s versatile feeding options let you load media of almost any size or format, including single sheets, continuous paper, and roll paper for banners and signs. You can even load two types of paper at once, switching between them with a flip of the paper-release lever when you’re ready to print on them.

  • Page 50: Using Special Media Types

    The type of paper or other media you use is one of the most important factors in determining the quality of your printed output. You can use most plain paper with your printer and achieve good results. For better results, use...
  • Page 51 Media name EPSON Photo Quality Ink Jet Paper EPSON Matte Paper Heavyweight EPSON Photo Paper EPSON Glossy Paper EPSON Ink Jet Transparencies EPSON Premium Luster Photo Paper EPSON Photo Quality Self Adhesive Sheets DuPont/EPSON Commercial Glossy Proofing Paper DuPont/EPSON Commercial Matte...

  • Page 52: Media Loading And Software Settings Guidelines

    You must also be sure to select the correct Media Type setting in your printer software and on the printer’s control panel to match the media you loaded. See page 3-5 for additional guidelines.

  • Page 53: Additional Media Loading Guidelines

    When you’re loading pre-printed paper, such as letterhead or forms, position the paper as follows: Load it with the top edge leading into the printer Place the printable side: Down in the sheet feeder...

  • Page 54: Printing On Single Sheets

    (432 mm) in your printer using the paper tray (built-in sheet feeder) or the manual feeder. You’ll probably use the paper tray at the front of your printer for the paper size you use most often. Then you can use the manual feeder at the top of the printer for loading individual, large format sheets or roll paper held in the roll paper holder.

  • Page 55: Loading Paper In The Paper Tray

    14.3 inches (364 mm) wide, load a maximum of 30 sheets at a time, regardless of the paper type. Always load paper before you send a print job. 1. Turn on the printer. 2. Move the paper-release lever backward to the single sheet position.
  • Page 56 Printing on Special Media 4. Open the printer hood and remove the paper tray cover. 5. If you’ll be printing on paper that is 16.5 inches (420 mm) wide or less, slide the right edge guide all the way left until it clicks into place.
  • Page 57 6. Slide the left edge guide to match the approximate width of your paper. Then move the center support midway between the two edge guides. 7. If you are printing on paper longer than A4 (11.75 inches), fold down the rear edge guide and pull out the paper tray extension (the paper tray extension acts as the rear edge guide.) 8.
  • Page 58 Printing on Special Media 9. Load the stack with the printable side face down and slide it all the way into the feeder. Gently press the stack against the right edge guide. If you are loading envelopes, place the envelopes face down with the flap edge leading into the feeder.
  • Page 59 11. Slide in the rear edge guide or paper tray extension to match the length of your paper. 12. Replace the paper tray cover and close the printer hood. If you’ve loaded paper longer than A4 (11.75 inches), pull out and unfold the paper tray cover extension to match the length of the paper tray.

  • Page 60: Loading Paper In The Manual Feeder

    Paper Source Paper Size your printer software. Then send a print job. If the printer runs out of paper during a print job, reload the paper tray and press the continue printing. If the ink smears on your document, set the thickness lever to the + position and reprint;...
  • Page 61 Note: The maximum printable width is 16.3 inches (416 mm) on any size paper. 3. Set the thickness lever backward to the 0 position for plain paper, ink jet paper, transparencies, transfer paper, and labels. Set the thickness lever forward to the + position for envelopes, ink jet cards, and heavy paper.
  • Page 62 You can load one envelope in the manual feeder face up with the flap edge leading into the feeder. Gently slide the envelope into the manual feeder until the printer pulls it in. If the paper doesn’t load straight, press the button on the printer’s control panel to eject the paper;...

  • Page 63: Printing On Continuous Paper

    Always load paper before you send a print job. 1. Turn on the printer. 2. Set up your printer so there’s enough room in the back to feed the paper and enough room in front for the printed pages to stack without obstruction.
  • Page 64 3. Move the paper-release lever forward to the continuous paper position. 4. Set the thickness lever backward to the 0 position. 5. Remove the manual feed guide by lifting it off the printer. 3-16...
  • Page 65 6. Pull up the blue sprocket-lock levers to unlock them so you can slide the sprockets into position. center support sprocket-lock levers 7. Slide the left sprocket all the way right until it stops. Press down the sprocket-lock lever to lock it in place. 8.
  • Page 66 If necessary, align your stack of continuous paper so it will feed straight into the tractor feeder. 12. Reinstall the manual feeder on the top of the printer. 13. Make sure the edge of the paper tray is beneath the paper tray cover so the continuous paper does not catch on it as it ejects.

  • Page 67: Removing Continuous Paper

    When you’ve finished printing a continuous paper document, you must carefully follow these steps to remove it from the printer, depending on your media type and the setting of the auto tear-off feature. 1. If the printer’s auto tear-off feature is turned on, your continuous paper is automatically advanced to the tear-off position at the end of a print job.

  • Page 68: Using The Micro Adjust Buttons

    2. Lift the printer hood and tear off the printed pages at the perforation by pulling it across the tear-off edge. If the paper’s perforation was not at the printer’s tear-off edge, adjust the tear-off position as described on page 3-22.

  • Page 69: Adjusting The Loading Position

    If you’re using continuous paper and the perforation does not align with the printer’s tear-off edge when you’re done printing, you can use these buttons to adjust the tear-off position. Adjusting the Loading Position Follow these steps to adjust the loading position of your paper: 1.

  • Page 70: Adjusting The Tear-Off Position

    Follow these steps: 1. If continuous paper remains inside the printer, tear off the printed pages. Then press the printer’s control panel to feed the paper backward to the paper-park position.

  • Page 71: Printing A Banner Or Other Roll Paper Project

    3. Now follow the instructions in Chapters 1 or 2 to select the correct Paper Source Paper Size your printer software. Then send a print job. The printer loads the type of paper you selected when it receives the print job. Printing a Banner or Other Roll...

  • Page 72: Loading Roll Paper

    B-8 to set up the printer for banner printer using default-setting mode. Select these options: Turn banner mode on so the printer doesn’t advance all the roll paper out of the printer if you press the button. LF/FF Turn auto tear-off mode on so the printer can advance the roll paper to the correct cut-off position.
  • Page 73 5. Slide both edge guides as far away from the center as they can go. 6. Position the banner paper roll so that the paper feeds into the printer from the top of the roll (the printable side is face up). Place the banner paper roll on the right roll paper holder.

  • Page 74: Printing A Banner From Windows

    2. Choose Print Print Setup printing dialog box for your application. 3. Make sure your printer is selected, and then click the Printer Setup Properties have to click a series of these buttons, depending on your software.) You see the Main printer settings dialog box, as...
  • Page 75 Note: Your software application may allow you to print a banner longer than 44 inches. See your software documentation for details. 4. Click the tab. You see a dialog box like the Paper following: 5. If you’re printing on roll paper, select from the Paper Source list.
  • Page 76 Media Type paper or canvas cloth as described in the table on page 3-4. (For continuous computer paper, choose Check the rest of the printer software settings as described in Chapters 1 and 2. Then click 10. Click , or...
  • Page 77 3-32. Otherwise, use scissors to cut the paper. To remove continuous paper, see page 3-19. If you want to print another roll paper project, the printer feeds the roll paper back to the loading position when it receives a new print job.

  • Page 78: Printing A Banner From A Macintosh

    Printing on Special Media You can create up to eight custom paper sizes. Give each one a unique name so you’ll be able to reuse them by selecting them from the Page Size list in the Page Setup dialog box. Printing a Banner from a Macintosh Follow these steps to print a banner or other custom-size project on a Macintosh:...
  • Page 79 Otherwise, use scissors to cut the paper. To remove continuous paper, see page 3-19. If you want to print another roll paper project, the printer feeds the roll paper back to the loading position when it receives a new print job.

  • Page 80: Removing A Printed Banner

    4. Slide the cutting unit all the way to the left. Otherwise, the next time you print, you may get a paper jam. 5. If you want to print another roll paper project, the printer will feed the roll paper back to the loading position when it receives a new print job.
  • Page 81 10. Before printing on another type of paper, be sure to change Paper Source Paper Size in your printer software as described in Chapters 1 and 2. Also be sure to turn off banner mode using the default-setting mode instructions on page B-8.
  • Page 82 Printing on Special Media 3-34...

  • Page 83: Managing Print Jobs With Windows 4-1

    You can use them to monitor your printer’s status, set up large jobs to print later, and handle network printing. If you’re using your printer on a network, you need to follow the special setup procedures in this chapter.

  • Page 84: Using The Spool Manager

    Spool Manager Help utility. The Status Monitor also starts automatically when you send a job to the printer. It displays on your screen to alert you about printer, paper, and ink status. Using the Spool Manager The Spool Manager works like the Windows Print Manager.
  • Page 85 Default Spool Directory 4. In the dialog box, change the spool directory to the one you created in step 1. Then click 5. Make sure tylus EPSON S then choose from the Queue menu. The Queue Setup Setup dialog box appears.

  • Page 86: Using The Status Monitor

    Using the Status Monitor The Status Monitor displays automatically in the Despooler window when you send a print job to the printer. However, you can use it at any time to see how much ink you have left. Follow these steps: 1.
  • Page 87 Managing Print Jobs and Network Printing 3. Click the EPSON Status Monitor You see the Despooler window with the Status Monitor (Media Check, Paper Status, and Ink Status) at the top: Status Monitor Despooler 4.

  • Page 88: Managing Print Jobs With Windows Nt

    Windows NT Windows NT 4.0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling printing from the server, you can also cancel, pause, or restart print jobs and set the sharing, security, scheduling, and port options.

  • Page 89: Using Epson Monitor3

    Follow these steps: 1. If you didn’t turn on background printing when you selected your printer, open the Chooser from the Apple menu. Select the SC3000 , click Background Printing 2.

  • Page 90: Using The Macintosh Status Monitor

    Managing Print Jobs and Network Printing Using the Macintosh Status Monitor You can use the Status Monitor to check the level of ink in your printer and to control the way your software warns you about printer problems. Follow these steps: 1. Choose...

  • Page 91: Network Printing On A Pc

    If you’re setting up your printer for Windows XP or 2000, see the instructions on page 4-9. For Windows NT, see page 4-11. For other network operating systems, see your network documentation for instructions or use the printer software’s...
  • Page 92 Printer Name or IP Address printer’s name or IP address and click 7. Follow the instructions on the screen to complete the wizard. 8. Click to close the Printer Ports window, then click Close on the Properties window. Apply 4-10 and click .

  • Page 93: Connecting To The Printer On Windows Nt

    Then click 7. Click Close 8. You see the address and name of the printer in the Port list. Click to exit printer properties. Now you can print to the remote printer. Repeat these steps for each system on the network that needs to access the printer.

  • Page 94: Using The Printer Software's Built-In Network Support For Windows

    (the host system) and each remote system (client) on the network. You also need to specify the port and network path to the printer, as described on page 4-13. Setting Up the Host System...
  • Page 95 Spool Manager window. Setting Up Your Network Path If you want to use your printer on a network running Windows Me/98/95, you need to set up the port and network path on the computer connected to the printer. Follow these steps: 1.
  • Page 96 Add Port to the printer and click 6. Open the Spool Manager window as described on page 4-2. 7. In the Spool Manager window, double-click your printer’s queue. The Queue Setup dialog box appears. 8. Make sure the Use Print Manager for this port checked.

  • Page 97: Network Printing On A Macintosh

    Managing Print Jobs and Network Printing Network Printing on a Macintosh If you want to use your printer on an AppleTalk need to install the optional Ethernet Quick Setup guide. Then you can use the EPSON printer in the Chooser. The your hard drive along with the other printer software.

  • Page 98: Setting Up The Printer For Appletalk

    Managing Print Jobs and Network Printing Setting Up the Printer for AppleTalk Make sure your printer is turned on and then follow these steps to set up your printer on an AppleTalk network: 1. Open the Chooser from the Apple menu.

  • Page 99: Maintenance And Transportation

    The Head Cleaning utility in your printer software The printer’s control panel buttons. Use either method if your printer is connected directly to the computer. Use the control panel if your printer is connected via an optional network interface card.

  • Page 100: Using The Head Cleaning Utility

    Using the Head Cleaning Utility Follow these steps to run the utility from a Windows computer or a Macintosh: 1. Make sure the printer is turned on but not printing. 2. Make sure all the Ink Out 3. Access the Main printer settings dialog box as described in Chapter 1.

  • Page 101: Using The Control Panel

    Using the Control Panel 1. Make sure the printer is turned on and not printing. 2. Make sure all the Ink Out 3. To clean the black print head, press the B for three seconds.

  • Page 102: Examining The Nozzle Check Pattern

    Ink Out light may not come on when the cartridge runs out of ink. To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty.

  • Page 103: Removing And Installing An Ink Cartridge

    You should replace an ink cartridge only when its light is flashing or on. 1. Make sure the printer is turned on and not printing. 2. Open the ink cartridge compartment by pushing the top of the ink compartment door. You see four slots for the ink cartridges.

  • Page 104: Printing In Black Ink With An Empty Color Cartridge

    Follow these steps: 1. Turn off the printer. 2. Wait about five seconds and then turn the printer back on again. Don’t remove the empty color ink cartridge. 3. If there is paper in the paper path, press the button to eject it or to advance continuous paper to the tear-off edge.

  • Page 105: Aligning The Print Heads

    Using the Print Head Alignment Utility 1. Make sure the printer is turned on and paper is loaded in the paper tray (see page 3-7 for instructions). 2. Access the Main printer settings dialog box as described in Chapter 1.

  • Page 106: Using The Control Panel

    Be sure to hold down both buttons for three seconds before releasing them. The printer loads a sheet of paper and prints an instruction sheet telling you how to select a language (the default setting is English).

  • Page 107: Cleaning The Printer

    4. Clean ink out of the printer’s interior with a soft, damp cloth. Transporting the Printer If you want to ship your printer, you need to prepare it for transportation and repack it in the original box. Follow these steps: 1.
  • Page 108 4. Turn off the printer and make sure the print heads are in the home (far right) position. If they are not, turn the printer back on, wait until they stop moving and are in the home position, then turn off the printer.

  • Page 109: Troubleshooting

    Fixing paper jams and other paper problems Solving miscellaneous printout problems Diagnosing Problems Your printer includes a number of ways to help you diagnose problems: To identify the most common problems, check the lights on the printer’s control panel. See page 1-13 for instructions.

  • Page 110: Running A Self Test

    Help” in the Introduction. Running a Self Test You can run a printer self test to determine whether the problem lies with the printer itself or some other source. If the test results are satisfactory, the problem lies in your computer or its printer port, the interface cable, or your software settings.

  • Page 111: Improving Print Quality

    4. After the second page prints, press the stop printing. 5. If the printer loaded any additional paper, press to eject it. Then turn off the printer to end the test. Improving Print Quality You can often improve print quality by doing the following: Clean the print heads (see Chapter 5 for instructions).
  • Page 112 Clean the print heads. See Chapter 5 for instructions. Check the Ink Out B lights to see which cartridge you need to replace. See Chapter 5. Turn on MicroWeave in the printer software. See Chapter 2 for more information. Solution Clean the print heads.
  • Page 113 Check the Ink Out B lights to see which cartridge you may need to replace. See Chapter 5 for instructions. Because your monitor and printer use different technologies to represent colors, your printed colors cannot exactly match those on your monitor screen. Use the ICM (Windows) or ColorSync (Macintosh) settings.
  • Page 114 Remove each sheet from the output tray as soon as it is printed to prevent smearing, especially if you use transparencies. Clean carefully inside the printer to remove spilled ink. See Chapter 5 for instructions. Follow the instructions on page 5-6 to print in black ink with an empty color cartridge.

  • Page 115: Solving Printing Problems

    Solution Select your printer and port in your software application. Select color printing in your application and the printer driver. Check the Ink Out lights and replace the color cartridge, if necessary. See Chapter 5 for instructions on replacing ink cartridges and printing with an empty color cartridge.
  • Page 116 Delete the stalled print jobs in Spool Manager or the Windows NT print queue and resume printing. See Chapter 4 for instructions. Open the Extensions folder, EPSON folder, and Spool folder. Then delete any queued files. If the printer sounds like it’s trying to print but doesn’t print anything, clean the print heads;...
  • Page 117 Then contact your dealer. Do not plug the printer back in. Solution Turn off your printer, wait five seconds, and turn it on again. If the lights still flash or stay on, contact EPSON as described in the Introduction. Troubleshooting...
  • Page 118 If the light is still flashing after 10 minutes and printer is not moving or making noise, turn the printer off. If the light is still flashing when you turn it back on, contact EPSON as described in the Introduction.
  • Page 119 USB port or network. You can either switch to the parallel port or upgrade your Windows operating system. You will also need to uninstall and reinstall the printer driver. Solution Choose Get Info from the File menu when your application is active and increase the memory requirements.
  • Page 120 You’re using background printing on a Macintosh. Your Spool Manager settings are incorrect (Windows 95/98). Your printer switches to the modem port or won’t confirm on the printer port (Macintosh). Possible cause Your system has extension conflicts. You’re using an AppleTalk cable.

  • Page 121: Fixing Paper Problems

    The “Sorry, EPSON Stylus COLOR cannot be used” message appears (Macintosh). Possible cause The printer driver has been corrupted. You turned the printer on and it is making noise. Possible cause The printer is charging the print heads. Solution Remove and reinstall the driver: 1.
  • Page 122 Isn’t too old (see Chapter 3 or your paper packaging). Isn’t overloaded in the feeder (see Chapter 3 for guidelines). Isn’t jammed inside the printer. (If the Paper Out light is flashing, paper is jammed. See page 6-16.) Then reload the paper as described in Chapter 3, making sure that: The paper-release lever is set back to the single sheet position.
  • Page 123 The paper-release lever is set forward to the continuous paper position. The paper stack is close enough to the printer, but has room in front and back to load and eject without obstruction. The paper’s holes are aligned on the sprockets, the sprockets are locked and their covers are closed, and the paper is not too slack.
  • Page 124 Then do this You may need to turn the knob on the left side of the printer counterclockwise to eject all the torn pieces of paper. Never turn this knob when the printer is on. You’ll lose the top-of-form position and may damage the printer.

  • Page 125: Solving Miscellaneous Printout Problems

    Delete the stalled print jobs in Spool Manager or the Windows NT print queue following the instructions in Chapter 4. Then try printing again. Open the Extensions folder, EPSON folder, and Spool folder. Then delete any queued files. Increase the memory requirements for EPSON Monitor as described in Chapter 4.
  • Page 126 Select the correct paper settings for your paper size. See Chapters 1 and 2 for more information. Select your printer as the default Windows printer. See your Windows documentation or online help for instructions. Open the Chooser and select your printer. See the Quick Setup booklet for instructions. 6-18...

  • Page 127: Using Epson Plot

    Plot! and your Windows printer driver. EPSON You can install and use EPSON Windows. Make sure to connect the printer to that system and install the printer software following the instructions in the Quick Setup booklet before you begin. Installing EPSON Plot!

  • Page 128: Printing With Epson Plot

    Turn on the printer. Create an HPGL or HPGL/2 plot file using your plotter software on any system. Copy that plot file to the system connected to the printer, if necessary. Now follow these steps to open 1. Double-click the EPSON Plot! program group or folder.
  • Page 129 The gray area around the image represents the area you cannot print on. If you resize the plot file, EPSON Plot! retains the proportions of the original and preserves the X and Y coordinates. If you print at 720- or 1440-dpi, you need to rescale your image.
  • Page 130 Using EPSON Plot! See Chapters 1 and 4 for information on managing the print job while it prints. 11. When you’re finished printing with Plot!, select EPSON from the File menu to exit the program. Exit...

  • Page 131: Specifications

    Printing Printing method Nozzle configuration Printable columns and printing speeds Resolution Print direction Control code Line spacing Paper feed speed Input buffer On-demand ink jet Monochrome (black) 128 nozzles Color (cyan, magenta, yellow) 192 nozzles, 64 of each color Character pitch (characters per inch) Printing column 17 (10 condensed)
  • Page 132 Specifications Fonts Note: The printer always uses the fonts you selected with your software application. You need to use the printer’s internal fonts only if your application doesn’t allow you to select fonts. Character tables Character sets Note: Character tables are selected with default-setting mode (see page B-8 for instructions).

  • Page 133: Paper

    (210 to 420 mm × 5 m) Paper types Thickness Plain bond paper and 0.0031 to 0.0059 inch special ink jet papers (0.08 to 0.15 mm) distributed by EPSON Transparencies and 0.005 to 0.006 inch glossy film (0.13 to 0.15 mm) distributed by EPSON Glossy paper 0.0066 to 0.0070 inch...
  • Page 134 Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 135: Ink Cartridges

    It thaws and is usable after approximately 3 hours at 77 °F (25 °C). Caution: To ensure good results, use genuine EPSON ink cartridges. Other products may cause damage to your printer not covered by EPSON’s warranty. Don’t use an ink cartridge if the date on the package has expired.

  • Page 136: Mechanical

    Total print volume Dimensions Width Depth Height Weight Electrical Note: Check the label on the back of the printer for your printer’s voltage. Environmental Temperature Humidity Friction, tractor feeder Sheet feeder, front entry Manual feeder, rear entry Tractor feeder, rear entry...

  • Page 137: Safety Approvals

    Safety Approvals Safety standards Interfaces Parallel interface Forward channel Reverse channel Serial interface UL 1950 with D3, CSA C22.2 950 with D3 FCC part 15 subpart B class B Data format: 8-bit parallel, IEEE-1284 compatibility mode Synchronization: pulse STROBE Handshake timing: BUSY ACKNLG Signal level: TTL compatible...

  • Page 138: Changing Printer Settings With Default-Setting Mode

    Select a slashed zero (0 / ) instead of a regular zero (0) when you print documents where the zero can easily be confused with a capital “O” You can check or change the default settings using the printer’s control panel. Follow the steps in the next section. Entering Default-Setting Mode...
  • Page 139 Operate default-setting mode. Hold down both buttons for three seconds, then release them. The printer loads a sheet of paper and prints an instruction sheet telling you how to select a language (the default setting is English). 4. If you want to print the default-setting instructions in...

  • Page 140: List Of Default-Setting Options

    If you choose Auto for the I/F mode setting, selects the time the printer waits for a print job from one interface before accepting a print job from another interface.
  • Page 141 (On) or not to perform one (Off). Sets whether the printer is (On) or is not (Off) shared by more than one computer. Selects either a slashed zero (0 / ) or a regular zero (0) to be printed when a zero command is received.
  • Page 142 When you turn this mode On, banner paper is treated as continuous paper, even with the paper-release lever in the single sheet position. This prevents the printer from advancing too much of the banner paper forward when you press the LF/FF button.

  • Page 143: Glossary

    A software program that sends instructions to a computer device to tell it what to do. For example, your printer driver accepts print data from your word processing application and sends instructions to the printer on how to print this data.
  • Page 144 ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you control of your printer from your computer. It is standard for all EPSON printers and supported by most application programs for personal computers. ESC/P 2 The enhanced version of the ESC/P printer command language.
  • Page 145 See interface. print queue Print jobs that are sent to the printer while it is busy are stored in a waiting line, or print queue, until they can be printed. print server The computer connected to the printer. It receives the jobs and then distributes them to the assigned printer.
  • Page 146 This data is then sent to the printer directly or to the print server. An EPSON software program that converts print data into codes that your printer understands. See also spool. An EPSON software program that displays the printer’s status, such as paper out or the amount of ink remaining before printing.

  • Page 147: Index

    Accessories, EPSON Adhesive sheets, see Self adhesive sheets Adjust lever, see Thickness lever Adjusting cut-off position 3-29 loading position 3-21 margins 3-12 3-15 tear-off position 3-22 Advanced mode Advanced settings custom 2-13 predefined AGM settings B-11 Aligning print heads control panel...
  • Page 148 Electrical specifications Empty color ink cartridge, printing 3-22 Emulation ENERGY STAR Energy-saving tips Envelopes 6-10 1-11 Environmental specifications EPSON 1-11 3-28 Error Diffusion setting ESC/P 2 Ethernet interface Faint printouts Fine Dithering setting Finest Detail setting FireWire requirements Flip Horizontal setting...
  • Page 149 Halftoning setting Head Cleaning utility Help EPSON online 1-11 1-12 High Speed setting Horizontal banding Host system, network setup HPGL files, printing I/F mode B-10 IBM XL24E emulation ICM (Image Color Matching) 2-10 Improving print quality Incorrect characters 6-17 margins...
  • Page 150 Index MicroWeave setting Mirror images 6-18 Monitor3 utility Monitoring ink level More Settings dialog box 2-11 Moving printer 5-10 Namer utility, EPSON Network I/F mode setting B-11 path 4-13 4-14 port, setting up on Windows XP or 2000 Network printing...
  • Page 151 Skip over perforation setting Slashed zero Smeared printouts Special effects settings 6-16 Specifications Spool directory 1-11 Spool Manager Status Monitor 2-11 Support, EPSON System requirements 3-33 TCP/IP Tear-off position Technical specifications Technical support Temporary print job files 2-11 Testing printer Text/Graph setting...
  • Page 152 Transparencies choosing printing on specifications Transporting printer Troubleshooting Unit ID number USB requirements User Defined paper size Utilities EPSON Monitor3 EPSON Namer 4-15 Head Cleaning Nozzle Check Print Head Alignment Status Monitor, see Status Monitor Vertical banding Vertical lines, misaligned...

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