Page 1 Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.
Page 2 A: SETUP Type Select your printer’s name in the Printer Model window and Continue. click Click Copyright © 1996 by Seiko Epson Corporation, Nogano, Japan Run. B: SETUP); then click OK. The printer driver installs automatically. 4005786 M01-00...
Page 3 (ECP or EPP compatible) bidirectional parallel port. See your computer documentation for Make sure plain paper is loaded in the printer and the printer is connected to the computer’s parallel port. (The paper is used to perform a test print in step 11.) Turn off your printer and computer, if necessary.
Page 4 The program will copy the files to your hard disk and add an icon to the Printers folder using the printer name you assign. To use the printer as the default printer for Windows 95 Yes. (No applications, select Next 10.
Page 5 Insert the floppy disk containing the driver into your computer’s floppy disk drive. A: WIN 95 Type Select your printer’s name in the dialog box, then click the Next button. 10. Select the port you want to use with this printer.
Page 6 Right-click on your printer icon. Properties. Choose Select the paper size you have loaded in the printer from the Paper size list on the Paper menu. If you don’t see your paper size, scroll through the list, and select the correct size.
Page 7: Dos Printer Utilities
Your printer driver disk includes the EPSON Remote! and EPSON Calibration utilities. You can use EPSON Remote! to change the printer’s default settings from your computer instead of the control panel. EPSON Calibration is used to properly align your printout. Installing EPSON printer...
Page 8 On pages 2-11, and 2-12, replace the original illustrations as follows: Please replace the illustration on page 2-11 of your User’s with the illustration below. Guide Please replace the illustration on the upper portion of page 2-12 of your User’s Guide with the illustration below.
Page 9 On page 5-3, add the information below. When replacing the ribbon cartridge or ribbon pack, you can use the cartridge and pack listed below, in addition to the products listed in your User's Guide. Ribbon cartridge Ribbon pack S015086 S010033 Printed in Japan 96.02-16...
Page 10 Printer Parts...
Page 11 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Page 12: Declaration Of Conformity
Conforms to the following Directive(s) and Norm(s): Directive 89/336/EEC: Directive 73/23/EEC: Directive 90/384/EEC: August 1995 M. Hamamoto President of EPSON EUROPE B.V. SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392 Japan EPSON EUROPE B.V. Prof. J. H. Bavincklaan 5 1183 AT Amstelveen...
Page 13 United States Users EPSON provides customer support and service through a nationwide network of Authorized EPSON Customer Care Centers. EPSON also provides the following support services in the U.S. and Canada through the EPSON Connection Technical assistance with the installation, configuration, and...
Page 14: Compuserve Online Support
Canada and ask for representative #529. In other countries, call (614) 529-1611 or your local CompuServe access number. If you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum.
Page 15: Safety Information
Safety information Warning: This appliance must be earthed. Refer to rating plate for voltage and check that the appliance voltage corresponds to the supply voltage. Important: The wires in the mains lead fitted to this appliance are coloured in accordance with the following code: Green and yellow - Earth Blue - Neutral...
Page 16: Important Safety Instructions
Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance.
Page 17: Table Of Contents
Installing the Ribbon Cartridge Plugging in the Printer ..... 1-10 Running the Self Test ..... . 1-10 Connecting the Printer to Your Computer .
Page 18 2 Paper Handling Chapter Selecting the Paper Feeding Method ....Setting the paper release lever ....Using Single Sheets .
Page 19 3 Using the Printer Chapter Control Panel ....... Lights ....... .
Page 20 Replacing the Ribbon ......Transporting the Printer ......
Page 21 Character Tables Printer Specifications ......Printing .......
Page 22 EPSON printers. Your printer provides the following: High speed draft mode printing of up to 440 characters at...
Page 23: Options
Roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. Interface cards are available to supplement the printer’s built-in parallel interface.
Page 24: How To Use This Manual
Chapter 1 contains information on unpacking, setting up, testing, and connecting the printer. Be sure to read this chapter first. Chapters 2 and 3 include important information on paper handling and day-today operation of your printer.
Page 25: Warnings, Cautions, And Notes
Warnings, Cautions, and Notes This guide uses the following conventions: Warnings must befollowed to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. 4 Introduction...
Page 26: Setting Up The Printer
Installing the Ribbon Cartridge Plugging in the Printer ......Running the Self Test ......
Page 27: Choosing A Place For The Printer
Choosing a Place for the Printer When selecting a place to set up your printer, be sure to follow these guidelines: Place the printer on a flat, stable surface, close enough to the computer for the interface cable to reach it.
Page 28 If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 26 kg (57.8 lbs). Never use a stand that tilts the printer at an angle of more than 15 degrees from horizontal. If you install a cut-sheet feeder, the stand must keep your printer level.
Page 29: Unpacking The Printer
Unpacking the Printer Your printer box should include an EPSON printer driver disk and the following items: Note: In some locations the power cord may be permanently attached to the printer. Keep the packing materials in case you need to transport your printer.
Page 30: Installing The Ribbon Cartridge
Before installing the ribbon cartridge, make sure that the power cord is not plugged into an electrical outlet. Lift the printer cover up and off. Slide the print head to the ribbon installation position (the indented portion of the paper tension unit.)
Page 31 Hold the cartridge with the ribbon-tightening knob facing you. Place the bottom edge of the cartridge into the printer so that the notch on each end of the cartridge fits over the small peg on each side of the printer.
Page 32 Make sure the ribbon is not twisted or creased and that it is in place behind the print head. Turn the ribbon-tightening knob to remove any slack in the ribbon. Slide the print head from side to side to make sure it moves smoothly. Setting Up the Printer...
Page 33 Replace the printer cover by first inserting the front tabs into the slots near the front of the printer; then lower it into place. Attach the paper guide by sliding the slots on the bottom of the paper guide over the pegs behind the paper tension unit.
Page 34 10. Insert the paper separator into the paper guide. 11. Lift the paper path guide and rest it against the paper guide. Note: Always close the printer cover before printing. The printer stops printing when the cover is open. Setting Up the Printer...
Page 35: Plugging In The Printer
Plug the power cord into a properly grounded electrical outlet. Running the Self Test You can run a self test on the printer in letter quality or draft mode, with either continuous paper or single sheets. You can load the paper from the rear, front, top, or bottom. The following steps describe how to run the test on single-sheet paper, loaded from the top.
Page 36 The printer prints the self test in the currently selected font. Make sure the printer is turned off and the paper path guide is open. Move the paper release lever to the single-sheet position. For the letter quality test, hold down the while you turn on the printer.
Page 37 Caution: Run the self test using paper at least 360 mm (14 inches) wide; otherwise, the print head prints directly on the platen. Lift the paper path guide and rest it against the paper guide. 1-12 Setting Up the Printer...
Page 38 Insert a sheet of paper between the edge guides until it meets resistance. Make sure you adjust the edge guides to match the width of your paper. After a few seconds, the printer feeds the paper to the loading position and begins printing the self test.
Page 39: Connecting The Printer To Your Computer
Connecting the Printer to Your Computer If the self test printed correctly, you are ready to connect your printer to the computer. Use a 36-pin cable to connect your computer to your printer’s built-in parallel interface. Follow these steps: Make sure both the printer and computer are turned off; then plug the cable connector securely into the printer’s parallel...
Page 40: Setting Up Your Software
Then follow the steps below to install the correct printer driver. Make sure Windows is running and that the Main window is open. Insert the EPSON driver disk into your computer’s diskette drive slot. From the File menu choose A:\ DRIVER\SETUP, Type drive A is the diskette drive.)
Page 41: Checking The Printer Driver Settings
Setup Click the Select the paper size you have loaded in the printer from the Paper Size list. If you don’t see your paper size in the list, use the arrows on the right to scroll through the list. The diagram on the screen changes according to the paper size you select.
Page 42: Using Non-Windows Software
Fine. Using non- Windows software Most DOS software programs include drivers for EPSON ESC/P 2 printers. Also, DOS programs require you to select from a list of printers to install the printer driver. If your printer is not included in the list, contact your software manufacturer to see if there is an update.
Page 43: Printer Utilities
Use this utility when the lines in your printout do not appear to be aligned properly. Installing Epson Remote! Follow these steps to install Epson Remote! on your hard disk drive: Insert the diskette containing the EPSON Remote! utility into your computer’s diskette drive.
Page 44 Using Epson Remote! To make changes to the default settings with Epson Remote!, follow these steps: Change to the directory you specified, for example: C:\EPREMOTE\. PANEL (C:\EPREMOTE\PANEL), Type You’ll see the printer settings that can be changed while the printer is on, for example, the bin selection and print direction.
Page 45 A). CALIBRAT, Type Follow the instructions on the screen to calibrate your printer. Note: You can also copy the program from the diskette to your hard disk. Then change the current directory (or set the path to the directory), type CALIBRAT, and press Enter.
Page 46: Paper Handling
Chapter 2 Paper Handling Selecting the Paper Feeding Method Setting the paper release lever Using Single Sheets ......Loading single sheets from the top .
Page 47: Selecting The Paper Feeding Method
Selecting the Paper Feeding Method The printer can accommodate almost any type of paper with front, rear, and bottom paper slots plus a tractor that can be mounted in two different positions-front and top. This chapter explains the various methods of paper handling and includes recommendations on the feeding methods best suited to your specific needs.
Page 48: Using Single Sheets
You can print on single sheets of paper from 101 to 420 mm (4.0 to 16.5 inches) wide. You can load single sheets from either the top or front of the printer. Loading sing/e sheets from the top Move the paper release lever to the single-sheet position. Make sure the paper guide is installed and the paper path guide is open.
Page 49 Turn on the printer. Slide the left edge guide until it stops next to the arrow on the paper guide. Then adjust the right edge guide to match the width of your paper. Lift the paper path guide and rest it against the paper guide.
Page 50 Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-firm position.
Page 51: Loading Single Sheets From The Front
Make sure the paper path guide rests against the paper guide. Turn on the printer. Position the left edge guide as shown below. (Printing starts at the arrow mark.) See the Appendix for more information on the left margin position.
Page 52 Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
Page 53: Using Continuous Paper
Using Continuous The printer’s paper-handling continuous paper through the You can print on continuous paper from 101 to 406 mm (4 to 16 inches) wide. To print on continuous paper, you need to install the tractor unit in the front or pull position. Be sure you set the paper release lever correctly.
Page 54: Changing Tractor Positions
Make sure you align your paper supply with the paper loaded in the tractor so the paper feeds smoothly into the printer. If you feed paper through the bottom paper slot, use a printer stand that has a large enough opening for paper to feed from the bottom without obstruction.
Page 55 Open the front paper guide and remove it by grasping the fins on both sides and pulling it straight out of the printer. Note: When loading multipart forms that are bound on only one side by line gluing, always use the rear push tractor. This type of form cannot be fed from the front push tractor.
Page 56 Warning: Never move the print head while the printer is turned on; this can damage the printer. Also, if you just used the printer, the print head may be hot. Let it cool for a few minutes before touching it.
Page 57: Loading The Front Push Tractor
4. push the tractor into the printer’s mounting slot as shown below. remove the tractor unit, hold down its lock tabs, tilt it back, and lift it off the printer. Loading the front push Make sure the printer is turned off.
Page 58 Release the sprockets by pushing the sprocket locks backward. Position the left sprocket as shown below. (Printing starts at the arrow mark.) See the Appendix for more information on the left margin position. Lock the sprocket in place. Then slide the right sprocket to match the width of your paper, but do not lock it.
Page 59 Make sure your paper has a clean, straight edge. Then open the sprocket covers and fit the holes of the paper over the tractor pins. Close the sprocket covers. Slide the right sprocket to remove any slack in the paper; then lock it in place.
Page 60: Loading The Rear Push Tractor
Make sure the paper path guide rests against the paper guide. Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is off Otherwise, you may damage the printer or cause it to lose the top-of-form position.
Page 61 Make sure the paper release lever is set to the rear push tractor position. Release the sprockets by pushing the sprocket locks forward. 2-16 Paper Handling...
Page 62 Slide the left sprocket to the left margin of the paper using the scale on the printer as shown below. (Printing starts at the “0” mark. See the Appendix for more information on the left margin position.) Then slide the right sprocket to match the width of your paper, but do not lock it.
Page 63 Load/Eject button. Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is Otherwise, you may damage the printer or cause it to lose the top-of-form position.
Page 64: Loading The Pull Tractor
Loading the pull tractor Make sure the printer is turned off. Remove the printer cover and paper guide. Make sure the tractor is in the pull tractor position and the paper release lever is set to the pull tractor position.
Page 65 Slide the left sprocket to the left margin of the paper using the scale at the rear of the tractor as a guide. (Printing starts at the “0” mark. See the Appendix for more information on the left margin position.) Then slide the right sprocket to match the width of your paper, but do not lock it.
Page 66 Load/Eject button. Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position,...
Page 67: Loading The Push/Pull Tractor
(described in the next chapter) to remove any slack in the paper. Move the paper release lever back to the push tractor position. Attach the paper guide and printer cover. 2-22 Paper Handling button to advance the paper to the next page.
Page 68: Removing Paper From The Tractor
Raise the paper path guide and rest it against the paper guide. Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
Page 69: Switching Between Continuous Paper And Single Sheets
Switching to To switch from continuous paper to single sheets, follow these steps: If any printed sheets remain in the printer, press the Tear Off/Bin button to advance the paper to the tear-off position. Tear off the printed pages.
Page 70: Switching To Continuous Paper
Printing on Special Paper In addition to printing on single sheets and continuous paper, your printer can print on a wide variety of other paper types, such as envelopes, labels, postcards, roll paper, and multipart forms. Before printing on special types of paper, you need to change the paper thickness setting.
Page 71: Adjusting The Paper Thickness Lever
5 sheets (original + 4 copies) Labels, Postcards Envelopes Note: When operating your printer under low temperature conditions (5°C or less), set the lever one position lower to improve print quality. When operating your printer under high temperature conditions (35°C or more), set the lever one position higher to improve print quality.
Page 72: Multipart Forms
Multipart forms Your printer can print on both single-sheet and continuous multipart forms. You can load single-sheet multipart forms in both the front and top paper slots. You can load continuous multipart forms from the front, rear, and bottom. Note: Use only carbonless multipart forms.
Page 73: Labels
Since labels are especially sensitive to temperature and humidity, use them only under normal operating conditions. Do not leave labels loaded in the printer between jobs; they curl around the platen and may jam when you resume printing. To remove labels from the paper path after you finish printing, first tear off the labels slot.
Page 74: Envelopes
Always set the paper thickness lever to position 2 to 6 to match the thickness of the envelope. Always feed an envelope by pushing the wide edge into the printer until it meets resistance. Caution: Use envelopes only under normal operating conditions.
Page 75: Using The Printer
Chapter 3 Using the Printer Control Panel ....... Lights ........
Page 76: Control Panel
Paper Out (red) On when the printer runs out of paper or paper is jammed. Pause (orange) On when the printer is not ready to print data, paper is out or jammed, or the cover is open. The Pause press the button to pause printing.
Page 77 The font selection status is displayed by three font lights on the control panel: Draft Roman Sans Serif Courier Prestige script Others = On, = Off * Others means the font selected in the Default Setting mode green) = Off Using the Printer...
Page 78: Buttons
Pause Press this button to temporarily stop printing and to resume printing. Holding it down for at least 3 seconds when the printer is in the standby mode enables the micro adjust function. Pressing it again disables this function. See “Micro Adjust” later in this chapter for details.
Page 79 Press this button to select one of the following pitches: 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi, or proportional spacing (PS). Note: The typestyle samples on the control panel are meant as guides only; actual printed results may differ slightly. Using the Printer...
Page 80: Other Control Panel Features
Other control panel features The control panel also gives you to access to several other functions. To activate the functions listed below, turn on the printer while pressing one of buttons, as follows: Load/Eject LF/FF Pitch Load/Eject Pause Using the Printer Performs a letter quality self test.
Page 81: Changing The Default Settings
The default settings control many basic functions of the printer. While you can control many of these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel through the Default Setting mode.
Page 82 Each time you press the printer saves the settings you selected. When you finish changing the settings, turn off the printer. The following table lists the items you can change and their available settings. Default settings are bold. Each item is described in the following section.
Page 83: Default Setting Item Functions
Default setting item functions This section describes each of the default setting item functions Character table Your printer has 11 standard character tables as well as tables for 20 other countries. See the Appendix for character samples. international character set for Italic table You can change 8 characters in the Italic character table to suit your printing needs.
Page 84: High Speed Draft
Printing is normally bidirectional; however, unidirectional printing allows for precise vertical printing alignment. Software When you select ESC/P 2, the printer operates in the EPSON ESC /P 2 mode. When you select IBM, the printer emulates an IBM printer. Interface mode The printer has two interfaces: parallel and Type-B (optional).
Page 85: Input Buffer
64KB of data, so you can free your computer for other tasks while the printer prints. When the buffer is off, the buffer can store no data, so the computer must wait for the printer to print each character before sending the next.
Page 86 When the auto carriage return feature is on, each line feed (LF) code or ESC J (n/180-inch line feed) code is accompanied by a carriage return (CR) code and the printer moves the next print position to the left margin. When this feature is off, you must send the CR code after the line feed code to move the print position to the left margin.
Page 87: Micro Adjust
Make sure the printer is turned on. If necessary, lift the printer cover up so you can see the paper position. Load either continuous or single-sheet paper. (Load continuous...
Page 88 When the paper reaches the factory-set loading position, the printer beeps and paper feeding pauses briefly. Use the factory setting as a reference point when adjusting the loading position. Using the Printer...
Page 89: Tear-Off
Press the micro adjust mode. Note: For both cut sheet and continuous paper, the printer remembers this new position even after it has been turned off and back on. Tear-Off After you have finished printing, you can use the tear-off feature to advance continuous paper on the push tractor to the tear-off edge of the printer.
Page 90: Using Auto Tear-Off Mode
Also make sure the page length for continuous paper is selected correctly in the Default Setting mode. Be sure you turn off the printer to exit from the Default Setting mode, and then turn it on again.
Page 91: Using The Tear Off/Bin Button
Using the Tear Off/Bin button Whether or not the printer is in auto tear-off mode, you can use Tear Off/Bin tear-off position by following the steps below: Make sure printing has finished. Then press the button until the two lights on the control panel start flashing.
Page 92: Barcode Printing
Barcode Printing Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the Appendix for more information about the Barcode Print command.
Page 93 Chapter 4 Using Printer Options Cut-Sheet Feeders ......4-2 Installing the high capacity cut-sheet feeder ... 4-2 Loading paper with the highcapacity cut-sheet feeder .
Page 94: Cut-Sheet Feeders
LQ-2 170 The asterisk (*) is a substitute for the last digit, which varies by country. Contact your local EPSON dealer for the part number in your country. By connecting both cut-sheet feeders, you can operate them as a double bin cut-sheet feeder. This allows you to load two different types of paper.
Page 95 Hold the cut-sheet feeder in both hands and press back the latch levers on each side. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Release the latch levers and lower the cut-sheet feeder until it rests on the printer.
Page 96: Loading Paper With The High Capacity Cut-Sheet Feeder
Loading paper with the high capacity cut-sheet feeder Load paper using the high capacity cut-sheet feeder as follows: Turn off the printer. Push down the center support. Slide the left paper guide so it is aliged with the arrow mark on the back side of the center support.
Page 97 The cut-sheet feeder loads paper when you send data to the Pause printer (as long as the Load/Eject paper by pressing the light is not on). You can also load button.
Page 98: Assembling The Double Bin Cut-Sheet Feeder
Move the paper selection lever to the continuous paper position. Note: When you print several pages of continuous paper, guide the paper over the center support and out the back of the printer, as it prints. Using Printer Options Tear Off/Bin button.
Page 99: Selecting Single-Sheets, Postcards, Or Envelopes
Switching to the cut-sheet feeder If any printed continuous paper remains in the printer, press the Tear Off/Bin position. Tear off the printed pages. Load/Eject Press the backward to the standby position. The paper is still attached to the push tractor but is no longer in the paper path.
Page 100: Pull Tractor
Make sure the printer is turned off and the standard tractor is installed in the push tractor position. Remove the paper tension unit by lifting it up and off the printer. Install the optional pull tractor in the pull tractor position as described in “Using the pull tractor position”...
Page 101: Roll Paper Holder
Note: When you are using more than one continuous paper source, guide the paper over the paper guide and feed it out the back of the printer, as it prints. Caution: Do not use the knob on the right side of the printer except to clear jams when the printer is off.
Page 102 Position the roll paper holder beneath the printer as shown below. Fit the two holes in the base onto the two positioning pegs on the bottom of the printer. Caution: Be careful to avoid dropping the roll paper holder when lifting the printer.
Page 103 Bring the leading edge of the paper up over the rear push tractor and insert it into the printer path until you feel resistance. Note: Use the rear push tractor paper path as shown below. Install the paper guide and the printer cover.
Page 104: Interface Cards
Interface Cards You can use optional interface cards to supplement your printer’s built-in parallel interface. The EPSON interface cards below are compatible with your printer. (Not all interfaces are available in all countries.) Model number C82305* / C82306* C82307* / C82308*...
Page 105 Push in firmly to make sure you fully insert the connector at the back of the interface card into the printer’s internal socket. Then re-insert the screws and tighten them. To remove the interface card, reverse the steps above.
Page 106: The C82305] Or C82306] Serial Interfacecard
Handshake timing When the unused area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the unused...
Page 107: Chapter 5 Maintenance And Transportation
Chapter 5 Cleaning the Printer ......5-2 Replacing the Ribbon ......
Page 108: Cleaning The Printer
Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps: Make sure the printer is turned off. Then remove any paper as well as the paper guide and tractor unit. Also remove the optional pull tractor and cut-sheet feeders, if installed.
Page 109 When printing becomes faint, you need to replace the ribbon cartridge. Use the EPSON ribbon cartridges listed below for best results. Genuine EPSON ribbons are designed to work properly with your EPSON printer; their high quality ensures proper operation and a long life for the print head and other printer parts.
Page 110: Transporting The Printer
Transporting the Printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials, as described below: Turn off the printer. Unplug the power cord from the electrical outlet; then disconnect the interface cable from the printer.
Page 111: Troubleshooting
Printing ....... . 6-3 The printer does not print ....6-3 The print is faint or uneven .
Page 112: Power Supply
Most printer problems have simple solutions. You can check the operation of your printer using the self test. See “Running the Self Test” in Chapter 1. If properly, the problem probably lies in or interface cable. If dealer or qualified service person for assistance.
Page 113: Printing
The printer may be out of paper. Load paper in The printer sounds like it is printing, but nothing is printed. The ribbon cartridge may not be installed properly. Follow steps in Chapter 1 to make sure it is installed correctly.
Page 114: The Print Is Faint Or Uneven
The printer makes a strange noise, beeps five times, and then abruptly stops printing. Turn off the printer and let the print head cool. Then, check for a paper jam, a ribbon jam, or other problems. Try to print again. If the printer still does not print correctly, contact your dealer.
Page 115: Dots Are Missing In Printed Characters Or Graphics
The typestyles or characters you sent with your software did not print. Check that the software is correctly configured for your printer. For instructions, see “Setting Up Your Software” in Chapter 1. The font selected on the control panel does not print.
Page 116: The Print Position Is Not What You Expect
You can adjust the loading position using the the micro-adjust mode. See “Micro Adjust” in Chapter 3. When you print on single sheets, if the printer prints the first page of your file correctly but then prints too low on the next...
Page 117: Paper Handling
See this section if you have problems with paper. Single sheets do not feed properly Paper does not feed. Continuous paper may be left in the printer. Remove the continuous paper. Set the paper release lever to the single- sheet position and insert a new sheet.
Page 118: Continuous Paper Does Not Feed Properly
Paper feeding is crooked or the paper jams. Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Be sure you’re using the right type of paper. See the paper specifications in the Appendix.
Page 119 Check that the paper size and thickness are within the specified ranges. See the paper specifications in the Appendix. The paper does not eject properly. Tear off the paper entering the printer, then press the LF/FF or Load/Eject button to feed the paper forward. See “Tear-Off” in Chapter 3.
Page 120: Options
Options See this section if you have problems with optional equipment. The paper does not feed properly with the cut-sheet feeder The paper does not feed. The cut-sheet feeder may be incorrectly installed. Reinstall it as described in Chapter 4. You may have loaded too many sheets in the cut-sheet feeder’s bin.
Page 121 The paper feed is crooked. The paper may be old or creased. Use only new, clean sheets of paper. There may be too much paper in the stacker. Make sure the paper guides are set correctly and your paper is the proper size and quality.
Page 122: Continuous Paper Does Not Feed Properly When Usine The Pull Tractor With The Push Tractor
Continuous paper does not feed proper/y when using the pull tractor with the push tractor Paper feed is crooked or the paper jams. The pull tractor and push tractor sprockets are not aligned correctly. When using both tractors, be sure on both are positioned evenly.
Page 123 Using Commands ......Sending printer commands .....
Page 124: Printer Specifications
Printer Specifications Printing Printing method: Printing speed: Quality High speed draft Draft Draft condensed Letter quality Letter quality condensed * The paper thickness lever position or an overheated print head may slow down the printing speed. Specifications, Command Summary, and Character Tables...
Page 125 Printable columns: Character sizes 10 cpi 12 cpi 15 cpi 17 cpi condensed cpi condensed Printing direction: Line spacing: Paper feed speed: Buffer: Character tables: Character sets: Bit map fonts: Scalable fonts: Barcode fonts Specifications, Command Summary, and Character Tables Maximum printed characters per colum 16.3...
Page 126: Paper
Paper Single sheets (CSF): Width: Length: Thickness: Weight: Single sheets (multipart)*: Width: Length: Copies: Thickness: Weight: Jointing: ‘Use under normal operating conditions. Envelopes*: Size: Thickness: Weight: ‘Use under normal operating conditions. Specifications, Command Summary, and Character Tables both front and rear entry 101 to 420 mm (4.0 to 16.5 inches) Front: 147 to 420 mm (5.8 to 16.5 inches) Rear: 101 to 420 mm (4.0 to 16.5 inches)
Page 127 Postcards*: Width: Length: Thickness: Weight: “Use under normal operating conditions. Continuous paper (single sheet and multipart): front, rear, and bottom entry Width: Length: Copies: Thickness: Weight (not multipart): Weight (one sheet of multipart): Jointing: Specifications, Command Summary, and Character Tables both front and rear entry 100 to 148 mm (3.9 to 5.83 inches) Front: 148 mm (5.83 inches)
Page 128 Continuous paper with labels: Label size: Base sheet width: Base sheet length (one page): Base sheet thickness: Total thickness: Label weight: Roll paper: Width: Thickness: Weight: Specifications, Command Summary, and Character Tables front and bottom entry 23.8 63.5 mm (15/16 x 2.5 inches) minimum 101 to 406 mm (4 to 16 inches) 101 to 406 mm (4 to 16 inches) 0.07 to 0.09 mm (0.0028 to 0.0035 inch)
Page 129: Paper Alignment
Paper alignment Front paper alignment Printing starts at the arrow mark. The unprintable area is to the left of the arrow mark. Rear paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the “0”.
Page 130: Printable Area
Printable area Single sheets, envelopes, and postcards: A The minimum top margin is 4.2 mm. B The minimum left margin is 3.0 mm. The minimum right margin is 3.0 mm, For single sheets, the maximum printable width is 370 mm (14.5 inches). C The minimum bottom margin is 4.2 mm.
Page 131: Mechanical
Roll paper: A The minimum top margin is 4.2 mm. B The minimum left margin is 3.0 mm. The minimum right margin is 3.0 mm. The maximum printable width is 203.2 mm (8 inches). Mechanical Paper-feed methods: Ribbon life: Total print amount: Print head life: Dimensions: Weight:...
Page 132: Electrical
Electrical 120V model: Rated voltage: Input voltage range: Rated frequency range: Input frequency range: Rated current: Power consumption: Insulation resistance: Dielectric strength: *Maximum 2.6 A depending on the character type 230V model: Rated voltage: Input voltage range: Rated frequency range: Input frequency range: Rated current: Power consumption:...
Page 133: Environmental
Insulation resistance: Dielectric strength: *Maximum 1.3 A depending on the character type Environmental Temperature: Humidity: Resistance to shock: Resistance to vibration: Safety approvals 120 V model: Safety standards: EMI: Specifications, Command Summary, and Character Tables 10 M min. (between AC line and chassis, DC 500 V) AC 1500 Vrms.
Page 134: Ce Marking
Low Voltage Directive 73/23/EEC: EMC Directive 89/336/EEC: Non-Automatic Weighting Instruments Directive 90/384/EEC: Interface specifications The printer provides a bidirectional, 8-bit, parallel interface and Type-B optional interface slot as standard. A-12 Specifications, Command Summary, and Character Tables EN 60950 (TÜV, SEMKO, DEMKO, NEMKO, FIMKO) EN 55022 (CISPR pub.22) class B...
Page 135 A H I G H m e a n s t h a t t h e O u t printer is not ready to accept data. A HIGH signal means the printer is out of paper.
Page 136 ERROR S L I N Logic H Chassis 16,33, GND. 19-30 15,34 * In/Out shows the direction of signal flow as viewed from the printer. Parallel interface (reverse channel. Transmission mode: Adaptable connector: Synchronization: Handshaking: Signal level: Data transmission timing:...
Page 137 ACkDataReq/ DataBit-2,6 Xflag/ DataBit-1,5 Specifications, Command Summary, and Character Tables The printer responds to the extensibility request in the affirmative when the request is 00H or 04H, which means: Request nibble mode of reverse channel transfer Request device ID in nibble mode of...
Page 138 DataBit-0,4 1284-Active Logic H Chassis 16,33, GND 19-30 15,34 * In/Out shows the direction of signal flow as viewed from the printer A-16 Specifications, Command Summary, and Character Tables In/Out Description Set LOW to indicate that host can receive peripheral device to host data.
Page 139: Using Commands
Software commands instruct the printer to print in a particular typeface, feed the paper a certain amount after printing each line, start printing on a particular place on the page, and so on. The commands your printer recognizes are listed in this command summary.
Page 140: Commands Arranged By Topic
ESC 3 n ESC + n A-18 Specifications, Command Summary, and Character Tables Description Hex. Initialize Printer Turn Unidirectional Mode On/Off Control Paper Loading/Ejecting n = “1” Select bin 1 of CSF “2” Select bin 2 of CSF n = “R” Eject a sheet Hex.
Page 141: Page Format
Page format ASCII Dec. ESC l n ESC Q n 40 99 ESC ( c nn 40 67 ESC ( C nn ESC C n ESC C 0 n ESC N n ESC O Specifications, Command Summary, and Character Tables Description Hex.
Page 142: Print Position Motion
Print position motion Dec. ASCII ESC $ n1 n2 ESC \ nl n2 ESC ( V nn 40 86 ESC ( v nn 40 118 ESC D nn Specifications, Command Summary, and Character Tables A-20 Description Hex, Set Absolute Horizontal Print Position n = nl + n2 x 256 n: Specifies print position from left...
Page 143: Font Selection
ASCII Dec. ESC B nn ESC J n Font selection ASCII Dec. ESC k n ESC X m nn Specifications, Command Summary, and Character Tables Hex. Description Set Vertical Tabs Up to 16 tabs; last n should be 0 Tab Vertically Perform n/180-inch Line Feed Hex.
Page 144 Dec. ASCII ESC P ESC M ESC g ESC p 1/0 ESC x n ESC 4 ESC 5 ESC E ESC F ESC ! n A-22 Specifications, Command Summary, and Character Tables Hex. Description Select 10.5 point, 10 cpi Select 10.5 point, 12 cpi Select 10.5 point, 15 cpi Turn Proportional Mode On/Off Select Letter Quality or Draft...
Page 145: Font Enhancement
Font enhancement Dec. ASCII ESC W l/0 ESC - 1/0 ESC w l/0 ESC G ESC H ESCSO ESC S l ESC T ESC q n ESC ( - nn 40 45 Specifications, Description Hex. Select Condensed Printing Cancel Condensed Printing Select Double-Width Printing (one line) Turn Double-Width Printing On/Off Cancel Double-Width Printing (one line)
Page 146: Character Handling
Character handing Dec. ASCII ESC : 0 n 0 ESC R n ESC & nn ESC % n 40 94 ESC (ˆ A-24 Command Summary, and Specifications, Description Hex. Copy ROM to RAM n = 0, 1, 2, 3, 4, 5, or 9 : Typeface Select an International Char.
Page 147 ASCII Dec. ESC t n ESC 6 ESC 7 Specifications, Command Summary, and Character Tables Hex. Description Select Character Table Select character table n assigned by ESC ( t n = 0, 1, 2, 3, “1”, “2”, or “3” n = 2: Remaps downloaded characters from 0-127 to 128-255 Enable Printing of Upper...
Page 148 ASCII Dec. ESC ( t nn 40 116 28 74 A-26 Specifications, Command Summary, and Character Tables Description Hex. Assign Character Table ESC ( t 3 0 dl d2 d3 Assign Character Table set by d2 and d1 = 0, 1, 2, 3, “0”, “l”, “2”, or “3” Character Table Italic PC 437...
Page 149: Spacing
Spacing Dec. ASCII ESC c nl n2 99 ESC SP n 40 85 ESC ( U nn Graphics Dec. ASCII ESC . nn 40 71 ESC ( G nn Specifications, Command Summary, and Character Tables Description Hex. Set Horizontal Motion Index (HMI) Change Pitch in n/360-inch units Total units = nl + n2 x 256...
Page 150: Bit Image
Bit image ASCII Dec. ESC * nn Horizontal density (dpi) A-28 Specifications, Command Summary, and Character Tables Description Hex. Select Bit Image ESC * m nl n2 data n = nl + n2 x 256 n: Total columns Total data = (nl + n2 Vertical Adjacent P i n s...
Page 151: Barcode
Barcode Dec. ASCII ESC ( B mn 40 66 Specifications, Command Summa y, and Hex. Description Select Barcode Printing 28 42 ESC ( B nl n2 k m s v1 v2 c data n = (nl + (256 x n2)) k: Select Barcode k = 0 : E A N - 1 3 1: EAN-8...
Page 152 Description Hex. c: Control flag Bit 0 = Check digit 0: A check digit is by the printer 1: A check digit is added by the printer Bit 1 = Human readable character (HRC) 0: The HRC is added by the...
Page 153 The valid data of each barcode type is described below. If invalid data is included in the barcode data string, the barcode is not printed Barcode Data Barcode Type O-9 (Hex 30-39) EAN13 O-9 (Hex 30-39) EAN-8 O-9 (Hex 30-39) UPC-A O-9 (Hex 30-39) UPC-E...
Page 154: Character Tables
Character Tables International Character Sets Country France Germany Denmark Sweden Italy Spain Graphics Character Tables PC 437 (United States) CODE A-32 ASCII code hex 23 24 40 5B 5C 5D 6E 60 7B 7C 7D 7E...
Page 155 PC 860 PC 850 PC 865 PC 863 A-33...
Page 157 Roman 8 HexCode 0 PC 437 Greek PC 852 A-35...
Page 158 PC 855 PC 853 PC864 PC 857 A-36...
Page 159 PC 869 PC 866 IS0 8859-7 ISO Latin IT A-37...
Page 160 MAZOWIA Code MJK Estonia Bulgaria A-38...
Page 161 IS0 Latin 2 PC 774 Italic PC 866 LAT A-39...
Page 162 Cable, connecting, 1-13-14 Cards. See Interface cards or Postcards Character fonts, 3-3 pitch, 3-4 tables, 3-8-9, A-32-39 Cleaning the printer, 5-2 Commands barcode, A-29-30 ESC/P 2, 1, A-18-30 Connecting the printer, 1-10 Continuous paper, 2-8-23 advancing to tear-off position, 3-17...
Page 163 Edge guides, 1-12-13, 2-4 front, 2-6 Eject. See Load/Eject button Envelopes, 2-29, 4-7 EPSON Calibration, 1-20 EPSON Remote!, 1-18-19 ESC /P 2, 1, A-18-30 Feeders. See Cut-sheet feeders, Tractor positions Feeding problems, 6-7-11 FF button. See LF/FF button Font button, 3-5...
Page 164 Pause button, 3-4, 3-6 light, 3-2 Pitch button, 3-5-6 light, 3-5 Placement of printer, 1-2-3 Plugging in the printer, 1-10 Postcards, 2-29 Power cord, 1-4 plugging in, 1-10 Power supply problems, 6-2-3, Print head warning, 2-11 Print quality problems, 6-4-7...
Page 165 2-8-9 Transporting the printer, 5-4 Troubleshooting, 6-2-12 Unidirectional printing, 3-10 Unpacking the printer, 1-4 Utilities EPSON Calibration, 1-20 EPSON Remote!, 1-18 Voltage, caution, 1-4, 1-10 Weight, A-9 Windows, 1-1 1-15-16 installing printer driver, 1-15 I N - 4 I n d e x...

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P910a

Epson LQ-2170 User Manual

Chapter 1 Setting up the Printer

Chapter 3 Using the Printer

Chapter 4 Using Printer Options

Chapter 5 Maintenance and Transportation

Chapter 6 Troubleshooting

Appendix Specifications, Command Summary, and

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