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For...Using...the...Product
Before you start using the product, be sure to read the
"Safety Precautions" to ensure correct use.
Before you assume that the product is malfunctioning,
perform "クイック診断 (Quick diagnosis)" and "トラブル診
断 (Trouble diagnosis)" with the 故障紛失サポート (Repair
and Delivery Support) app.
■ クイック診断...(Quick...diagnosis)
...
On...the...home...screen,...flick...up...or...flick...down...→...[auツー
ル／サポート...(au...tool/support)]...→...[故障紛失サポート...
(Repair...and...Delivery...Support)]...→...[クイック診断してみ
る(Try...quick...diagnosis)]
■ トラブル診断...(Trouble...diagnosis)
...
On...the...home...screen,...flick...up...or...flick...down...→...[au
ツール／サポート...(au...tool/support)]...→...[故障紛失サ
ポート...(Repair...and...Delivery...Support)]...→...[便利な機
能...(Convenient...function)]→...[トラブル診断を試す(Try...
Trouble...diagnosis)]
Alternatively, you can also check it on the au website.
https://www.au.com/trouble-check/ (Japanese)
Please also refer to the "故障とお考えになる前に
(Troubleshooting)" from "取扱説明書 詳細版 (Full
Instruction Manual)" (Japanese) and "オンラインマニュ
アル (Online Manual)" (Japanese) available on the au
homepage.
https://www.au.com/online-manual/scg02/
(Japanese)
https://www.au.com/support/service/mobile/guide/
manual/ (Japanese)
• Communication is not possible even inside the
service area in places where the signal does
not reach (e.g. tunnels and basements). Also,
communication is sometimes not possible in poor
reception areas. Communication is sometimes
interrupted if you move into a poor reception areas
during communications.
Notes on Usage
Notes...on...Usage
1
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