Epson AcuLaser C4100 Reference Manual

Color laser printer
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Table of Contents

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Where to Find Information

Setup Guide
Provides you with information on assembling the printer and
installing the printer software.
Reference Guide (this manual)
Provides you with detailed information on the printer's functions,
optional products, maintenance, troubleshooting, and technical
specifications.
Network Guide
Provides network administrators with information on both the
printer driver and network settings.You need to install this guide
from the software installation CD to your computer's hard disk
before referring it.
Paper Jam Guide
Provides you with solutions for paper jam problems about your
printer you may need to refer to on a regular basis. We
recommend printing this guide and keeping it near the printer.
1

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Summary of Contents for Epson AcuLaser C4100

  • Page 1: Where To Find Information

    CD to your computer's hard disk before referring it. Paper Jam Guide Provides you with solutions for paper jam problems about your printer you may need to refer to on a regular basis. We recommend printing this guide and keeping it near the printer.
  • Page 3: Table Of Contents

    Printer Features ........
  • Page 4 Printing on Special Media ........47 EPSON Color Laser Paper ......48 EPSON Color Laser Transparencies .
  • Page 5 Chapter 4 For Macintosh About the Printer Software ....... . 117 Accessing the printer driver .
  • Page 6 For Windows ..........159 Sharing the printer ........159 Setting up your printer as a shared printer .
  • Page 7 Cleaning the Printer ........
  • Page 8 Windows operating system ......288 Printer software installation ......288 Status and Error Messages.
  • Page 9 Printer ........
  • Page 10 In the I239X Emulation Mode ......408 In the EPSON GL/ 2 Mode ....... .408 Contacting Customer Support .
  • Page 11 For users in Thailand ....... . 412 For users in Indonesia....... . 413 For users in Hong Kong .
  • Page 13 Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly...
  • Page 14 Apple Computer, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2003 by SEIKO EPSON CORPORATION, Nagano, Japan.
  • Page 15: Safety Information

    Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Safety Precautions Be sure to follow these precautions carefully to ensure safe, efficient operation:...
  • Page 16 Because the printer weighs approximately 36.0 kg (79lb) with consumable products installed, one person should not lift or carry it. Two people should carry the printer, lifting it by the correct positions as shown below. * Do not lift the printer by these areas.
  • Page 17 Avoid touching the components inside the printer unless instructed to do so in this guide. Never force the printer’s components into place. Although the printer is designed to be sturdy, rough handling can damage When handling an imaging cartridge, always place them on a clean, smooth surface.
  • Page 18: Important Safety Instructions

    If you need to keep the unit out of the printer for long periods, cover it with an opaque cloth.
  • Page 19: Power On/Off Cautions

    ® NERGY As an International EPSON has determined that this product meets the International for energy efficiency. The International is a voluntary partnership with the computer and office equipment industry to promote the introduction of...
  • Page 21: Chapter 1 Getting To Know Your Printer

    Chapter 1 Getting to Know Your Printer Getting to Know Your Printer...
  • Page 22: Printer Parts

    Printer Parts Getting to Know Your Printer...
  • Page 23 Getting to Know Your Printer...
  • Page 24: Control Panel

    Displays printer status messages and control panel menu settings. Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use these buttons, see “Using the Control Panel Menus”...
  • Page 25: Options And Consumable Products

    Cancel Job button Press once to cancel the current print job. Options and Consumable Products Options You can add to your printer’s capabilities by installing any of the following options. button stops the printing. When the error light is flashing, pressing this button clears the error and switches the printer to ready status.
  • Page 26 Job function, allowing you to save overlay data and print job data. These allow you to print overlay data fast and reprint the print job later directly from the printer’s control panel. Optional memory modules expand your printer’s memory, allowing you to print complex and graphics-intensive documents.
  • Page 27: Consumable Products

    Photoconductor Unit Transfer Unit Fuser Unit 120/220 * Product number varies by location. The EPSON special media listed below provide you with the best-quality printouts. EPSON Color Laser Paper (A4) EPSON Color Laser Paper (Letter) EPSON Color Laser Transparencies (A4)
  • Page 28: Printer Features

    Reserve Job function The Reserve Job function lets you store a print job on the printer’s Hard Disk Drive and reprint it directly from the printer’s control panel at any time without using your computer. You can also print one copy in order to verify the content before printing multiple copies.
  • Page 29: Hdd Form Overlay Function

    Note: You need an optional Hard Disk Drive installed in your printer in order to use the Reserve Job function. HDD Form Overlay function Enables faster printing with form overlays by allowing you to save the overlay data on the optional Hard Disk Drive instead of your computer.
  • Page 30: Toner Save Mode

    To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner Save mode. Resolution Improvement Technology (RITech) Resolution Improvement Technology (RITech) is an original EPSON printer technology that improves the appearance of printed lines, text, and graphics. Getting to Know Your Printer...
  • Page 31: Various Printing Options

    Various Printing Options This printer provides you with a variety of different printing options. You can print in various formats, or can print using many different types of paper. The following explains the procedure for each type of printing. Choose the appropriate one for your printing.
  • Page 32: Fit To Page Printing

    Fit to page printing “Resizing printouts” on page 65 (Windows) “Resizing printouts” on page 124 (Macintosh) Note: This function is not available with Mac OS X. Lets you automatically enlarge or reduce the size of your document to fit the paper size you selected. Pages per sheet printing “Modifying the print layout”...
  • Page 33: Watermark Printing

    Lets you print two or four pages on a single sheet. Watermark printing “Using a watermark” on page 68 (Windows) “Using a watermark” on page 128 (Macintosh) Note: This function is not available with Mac OS X. Lets you print a text or image as a watermark on your printout. For example, you can put "Confidential"...
  • Page 34: Overlay Printing

    “Installing the Hard Disk Drive” on page 194 “Using the Reserve Job Function” on page 87 (Windows) “Using the Reserve Job Function” on page 139 (Macintosh) Lets you print jobs that you stored in the printer’s Hard Disk Drive later directly from the printer’s control panel.
  • Page 35: Chapter 2 Paper Handling

    Chapter 2 Paper Handling Paper Sources This section describes the combinations of paper sources and paper types that you can use. MP tray Paper Type Plain paper Envelopes Labels Thick paper Weight: 106 to 159 g/m² Extra thick paper Weight: 160 to 216 g/m²...
  • Page 36: Standard Lower Cassette

    EPSON Color Laser Paper EPSON Color Laser Transparencies Standard lower cassette Paper Type Plain paper EPSON Color Laser Paper 500-Sheet/1000-Sheet Paper Cassette Unit Paper Type Plain paper EPSON Color Laser Paper Paper Handling A4, Letter (LT) A4, Letter (LT) Paper Size...
  • Page 37: Selecting A Paper Source

    Selecting a paper source You can specify a paper source manually, or set the printer to select the paper source automatically. Manual selection You can use the printer driver or the printer’s control panel to select a paper source manually.
  • Page 38: Standard Configuration

    Note: If you make paper size settings or paper source settings in your application, these settings may override the printer driver settings. If you select an envelope for the Paper Size setting, it can be fed only from the MP tray regardless of the Paper Source setting.
  • Page 39 To access the printer driver from Mac OS X, register your printer in Print Center, then click Print on the file menu of any application and select your printer. 2. For Windows, click the Basic Settings tab, then select the Manual Feed check box.
  • Page 40: Loading Paper

    4. If paper of the selected size is already loaded, go on to the next step. Otherwise, remove any paper remaining in the tray. Load a sheet or a stack of the selected size paper with the printable side up. Adjust the paper guides to match the paper size you are loading.
  • Page 41 3. Select the Paper Source and Paper Size settings that match the loaded media by using the printer driver or the printer’s control panel. Paper Handling...
  • Page 42: Standard Lower Cassette And Optional Paper Cassette Unit

    In addition to plain paper, you can also use special media such as EPSON Color Laser Paper in the paper cassettes. Follow these steps to load paper into the standard and optional paper cassette units. The illustrations show the standard lower cassette.
  • Page 43 1. Pull the paper cassette out until it stops. Then lift up the front of the cassette and pull out the cassette. 2. Slide the guides to accommodate the paper you are loading. Tilt the rear guide forward to slide it. 3.
  • Page 44 Note: If your printouts are curled or do not stack properly when using plain paper, try turning the stack over and reloading it. 4. Insert the stack into the cassette, lining it up with both the back and right sides of the cassette. Make sure that all the paper is under the metal retaining clip, with the printable surface up.
  • Page 45 When loading A5 size paper, attach the adjuster that comes with the cassette, as shown below. Paper Handling...
  • Page 46 5. Slide the paper guides to fit the paper you are loading. 6. Insert the paper cassette gently into the printer, and push it back it the printer. 7. Use the printer’s control panel to select the LC1 Type setting that matches the type of loaded paper.
  • Page 47: Output Tray

    This tray can hold up to 250 sheets. Raise the stopper to prevent your printouts from slipping off the printer. Printing on Special Media You can print on special media such as EPSON Color Laser Paper, EPSON Color Laser Transparencies, thick paper, envelopes, and labels.
  • Page 48: Epson Color Laser Paper

    Note: Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.
  • Page 49 Hold each sheet by its edges, as oil from your fingers may transfer to the surface and damage the printable surface of the sheet. The EPSON logo appears on the printable side. When loading transparencies in the MP tray, insert the short edge first with the printable surface facing down.
  • Page 50: Envelopes

    When using transparencies, load them in the MP tray and set the Paper Type setting to Transparency in the printer driver. When the Paper Type setting in the printer driver is set to Transparency, do not load any other type of paper except transparencies.
  • Page 51 Paper Source MP Tray Size setting in the Tray Menu Printer driver settings Please note the following tips for handling this media. Load envelopes with the short edge first and the printable side down, as shown below.
  • Page 52: Labels

    Caution: Make sure that the minimum size of envelopes meets the following size requirements: Height: 139.7 mm Width: 88.9 mm Min. 139.7 mm Labels You can load up to 10 mm thickness of labels into the MP tray at a time. However, you may need to feed some labels one sheet at a time, or load them manually.
  • Page 53: Thick Paper And Extra Thick Paper

    You should only use labels designed for monochrome laser printers or monochrome plain-paper copiers. To prevent the label adhesive from coming into contact with printer parts, always use labels that completely cover the backing sheet, with no gaps between the individual labels.
  • Page 54: Transparencies

    Paper Source MP Tray Size setting in the Tray Menu Printer driver settings Loading a custom paper size You can load non-standard size paper into the MP tray as long as it meets the following size requirements: 88.9 ×...
  • Page 55 Then enter the setting’s name, and click OK to save your custom paper size. If you cannot use the printer driver as explained above, make this setting at the printer by accessing the control panel’s Printing Menu and selecting CTM (custom) as the Page Size setting.
  • Page 56 Paper Handling...
  • Page 57: Chapter 3 For Windows

    The printer driver also includes EPSON Status Monitor 3, which is accessed through the Utility menu. EPSON Status Monitor 3 lets you check the status of your printer. See “Monitoring Your Printer Using EPSON Status Monitor 3”...
  • Page 58: Making Changes To Printer Settings

    To access the printer driver from Windows, click Start, point to Settings, and click Printers. Next, right-click the EPSON AL-C4100 Advanced icon and click Properties (in Windows Me, 98, or 95), Printing Preferences (in Windows XP or 2000) or Document Defaults (in Windows NT 4.0).
  • Page 59: Using The Predefined Settings

    2. Click the Automatic button. Then choose desired printing resolution from Fast (300 dpi) or Fine (600 dpi) with the slider bar. 3. Click OK to accept the setting. Note: If printing is unsuccessful or a memory-related error message appears, selecting a lower resolution may allow printing to proceed. Using the predefined settings The predefined settings are provided to help you optimize print settings for a particular kind of printout, such as presentation...
  • Page 60 Follow these steps to use the predefined settings. 1. Click the Basic Settings tab. 2. Select the Advanced button. You will find the predefined settings in the list on the right of the Automatic button. Note: This screen is a Windows Me, 98 and 95 screen. 3.
  • Page 61 Suitable for printing photos. PhotoEnhance4 Suitable for printing video captures, images taken with a digital camera, or scanned images. EPSON PhotoEnhance4 automatically adjusts the contrast, saturation, and brightness of the original image data to produce sharper, more vivid color printouts. This setting does not affect your original image data.
  • Page 62 Advanced Text/Graph Suitable for printing high-quality presentation documents that include text and graphs. Advanced Graphic/CAD Suitable for printing high-quality graphs, charts, and photos. Advanced Photo Suitable for printing high-quality scanned photos and digitally-captured images. Customizing print settings If you need to change detailed settings, make the settings manually.
  • Page 63 Note: When making the other settings, see online help for details on each setting. Note: This screen is a Windows Me, 98, and 95 screen. 4. Click OK to apply your settings and return to the Basic Settings menu. For Windows...
  • Page 64 Saving your settings To save your custom settings, click the Advanced button and click Save Settings on the Basic Settings menu. The Custom Settings dialog box appears. Type a name for your custom settings in the Name box, and click Save.
  • Page 65: Resizing Printouts

    Resizing printouts You can have your document enlarged or reduced during printing. To automatically resize pages to fit the output paper 1. Click the Layout tab. 2. Select the Zoom Options check box. Then select the desired paper size from the Output Paper drop-down list. The page will be printed to fit on the paper you have selected.
  • Page 66 4. Click OK to accept the settings. To resize pages by a specified percentage 1. Click the Layout tab. 2. Select the Zoom Options check box. 3. Select the Zoom To check box. Then specify the magnification percentage in the box. Note: The percentage can be set between 50% and 200% in 1% increments.
  • Page 67: Modifying The Print Layout

    Paper drop-down list. Modifying the print layout Your printer can print either two or four pages onto a single page and specifies the printing order, automatically resizing each page to fit the specified paper size. You can also choose to print documents surrounded by a frame.
  • Page 68: Using A Watermark

    3. Select the number of pages you want to print on one sheet of paper. Then Select the Page Order in which the pages are printed on each sheet. 4. Select the Print the Frame check box when you want to print the pages surrounded by a frame.
  • Page 69 2. Select the Watermark check box. Then click Watermark Settings. The Watermark dialog box appears. For Windows...
  • Page 70 3. Select a watermark from the Watermark Name drop-down list. Then select the color from the Color drop-down list. 4. Adjust the image intensity of the watermark with the Intensity slider bar. 5. Select Front (to print the watermark in the foreground of the document) or Back (to print the watermark in the background of the document) for the Position setting.
  • Page 71 Making a new watermark You can make a new watermark as follows: 1. Click the Special tab. 2. Select the Watermark check box. 3. Click Watermark Settings. The Watermark dialog box appears. 4. Click New/Delete. The User Defined Watermarks dialog box appears.
  • Page 72 5. Select Text or BMP and type a name for the new watermark in the Name box. Note: This screen appears when you select the Text button. 6. If you select Text, type the watermark text in the Text box. If you select BMP, click Browse, select the BMP file you want to use, then click OK.
  • Page 73: Using An Overlay

    This feature can be useful for creating corporate letterheads or invoices. Note: The overlay function is available only when the High Quality (Printer) is selected for the Graphic Mode in the Extended Settings dialog box from the Optional Settings menu.
  • Page 74 4. Select the Form Overlay check box, and click the Overlay Settings. The Overlay Settings dialog box appears. For Windows...
  • Page 75 5. Click the Create Overlay Data button, then click Settings. The Form Settings dialog box appears. For Windows...
  • Page 76 6. Select the Use Form Name check box. Then click Add Form Name. The Add Form dialog box appears. For Windows...
  • Page 77 7. Type the form name in the Form Name box and its description in the Description box. 8. Click the To Front or To Back button to specify whether the overlay will be printed as background or foreground of the document.
  • Page 78 2. From the application, access the printer driver. Open the File menu and choose Print or Print Setup. Then click Printer, Setup, Options, Properties, or a combination of these buttons, depending on the application you use. 3. Click the Special tab.
  • Page 79: Using Hdd Form Overlay

    1. Re-access the printer driver as described in step 2 in “Creating an overlay” on page 73. 2. Make the printer settings and exit the printer driver. 3. Send the same data that you made by application to the printer like step 12 in “Creating an overlay” on page 73.
  • Page 80: Register The Form Overlay Data On The Hard Disk Drive

    3. Select No Form name in the Form text box, and click Details. The Form Selection dialog box appears. Note: Make sure that the No Form Name is selected. If any form name is selected, another dialog box will appear. 4. Click Printer’s HDD, then enter the registered form name. For Windows...
  • Page 81 Note: If you need the list of the registered form data, click Print List to print it and confirm the form name. Also, if you need a sample print-out of the form data, enter the form name and click the Print Sample button. 5.
  • Page 82: Printing With The Duplex Unit

    Compliance for more information on the program. 1. Click the Layout tab. 2. Select the Duplex check box. Then select the Left, Top, or Right button as Binding position. For Windows ® partner, EPSON recommends the use of ® NERGY ® NERGY...
  • Page 83: Making Extended Settings

    3. Click Duplex Settings to open the Duplex Settings dialog box. 4. Specify the Binding Margin for the front and back sides of the paper. Then select whether the front or back side of the paper is to be printed as the Start Page. 5.
  • Page 84 PC load. CRT: Select this mode if your printing results are not as good as you wish with "High Quality (PC)" or "High Quality (Printer)". In this mode, functions such as "PhotoEnhance4", "Print Layout", "Binding Method", "Watermark", "FormOverlay"and "Print true type with fonts with substitution"...
  • Page 85 1.0 mm increments. When you select this check box, the printer skips blank pages. When you select this check box, the printer prints on loaded paper, regardless of size. Select this check box to have the printer driver analyze the printing...
  • Page 86: Making Optional Settings

    OK button: Making Optional Settings You can update the installed option information manually if you have installed options to your printer. 1. Click the Optional Settings tab, then select the Update the Printer Option Info Manually button. 2. Click Settings. The Optional Settings dialog box appears.
  • Page 87: Using The Reserve Job Function

    Reserve Job function. Note: You need an optional Hard Disk Drive installed in your printer in order to use the Reserve Job function. Make sure that the drive is correctly recognized by the printer driver before you start using the Reserve Job function.
  • Page 88: Re-Print Job

    Follow these steps to use the Re-Print Job option. 1. Click the Basic Settings tab 2. Select the Collate in Printer check box. Specify the number of copies to be printed, and make other printer driver settings as appropriate for your document.
  • Page 89: Verify Job

    6. Click OK. The printer prints your document, and stores the print job data on the Hard Disk Drive. To reprint or delete this data using the printer’s control panel, see “Printing and Deleting Reserve Job Data” on page 317.
  • Page 90 1. Click the Basic Settings tab. 2. Select the Collate OK check box. Specify the number of copies to be printed, and make other printer driver settings as appropriate for your document. 3. Click the Optional Settings tab and click Reserve Jobs Settings.
  • Page 91: Stored Job

    The Stored Job option is useful for storing documents you print on a regular basis, such as invoices. The stored data remains on the Hard Disk Drive even if you turn off the printer or reset it using the Reset All function.
  • Page 92: Confidential Job

    IP address in a Web browser. 6. Click OK. The printer stores the print data in the Hard Disk Drive. To print or delete this data using the printer’s control panel, see “Printing and Deleting Reserve Job Data”...
  • Page 93 Follow these steps to store print data using the Confidential Job option. 1. Make printer driver settings as appropriate for your document. 2. Click the Optional Settings tab and click the Reserve Jobs Settings button. The Reserve Jobs Settings dialog box appears.
  • Page 94: Monitoring Your Printer Using Epson Status Monitor 3

    Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows clients do not support the Job Management function. EPSON Status Monitor 3 is not available when printing from a Remote Desktop connection. Note for Netware users: When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be used.
  • Page 95: Installing Epson Status Monitor 3

    Installing EPSON Status Monitor 3 Follow these steps to install EPSON Status Monitor 3. 1. Make sure that the printer is off and that Windows is running on your computer. 2. Insert the printer software CD-ROM in the CD-ROM drive.
  • Page 96 6. Select the EPSON Status Monitor 3 check box and click Install. 7. In the dialog box that appears, make sure that your printer’s icon is selected, and click OK. Then follow the on-screen instructions. 8. When the installation is complete, click OK.
  • Page 97: Accessing Epson Status Monitor 3

    Accessing EPSON Status Monitor 3 Here is the way to access EPSON Status Monitor 3: Open the printer software, click the Utility tab, then click the EPSON Status Monitor 3 button. For Windows...
  • Page 98: Getting Printer Status Details

    Getting printer status details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. Note: The screen shot may vary depending on your printer. Icon/Message: For Windows The icon and message show the...
  • Page 99 Photoconductor Unit: The image at the upper left shows the printer status graphically. The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed. Clicking this button closes the dialog box.
  • Page 100: Setting Monitoring Preferences

    Setting Monitoring Preferences To make specific monitoring settings, click Monitoring Preferences in the Utility menu of the printer driver. The Monitoring Preferences dialog box appears. The following settings and buttons appear in the dialog box: Select Notification: Default button: For Windows...
  • Page 101 Once the shortcut icon is in the task bar, you can double-click it to open the EPSON Status Monitor 3 dialog box. Alternatively, you can right-click the shortcut icon and select Monitoring Preferences to...
  • Page 102: Status Alert Window

    Monitoring Preferences dialog box. If you wish to see information about printer consumables, click the EPSON Status Monitor 3 button. Once this button is clicked, the Status Alert window will not disappear even after a problem is cleared. Click Close to close the window.
  • Page 103 To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box. (See “Setting Monitoring Preferences” on page 100 for details.) Then click the Job Information tab on the EPSON Status Monitor 3 dialog box. a. Status:...
  • Page 104 Clicking this button refreshes the information on button: this menu. Re-printing your print job Clicking the Print button on the EPSON Status Monitor 3 screen lets you print a spooled job. Follow the steps below to re-print your job. Note: You cannot re-print your jobs in the following cases.
  • Page 105 The Job Management function is available when the following connections are used: When using the EPSON Net Direct Print TCP/IP connection (in Windows Me, 98, 95 and XP, 2000 or NT 4.0) When using the LPR connections (in Windows XP, 2000 and NT 4.0)
  • Page 106: Stopping Monitoring

    Utility menu of Document Defaults in Windows NT 4.0, or in the Utility menu of Printing Preference in Windows XP or 2000. You can find out the current printer status by clicking the EPSON Status Monitor 3 icon in the printer driver’s Utility menu.
  • Page 107: Monitored Printers Settings

    EPSON Status Monitor 3, this utility is also installed. Usually, it is not necessary to change a setup. 1. Click Start, point to Programs, point to EPSON Printers, then click Monitored printers. 2. Clear the check box of the printers which are not monitored.
  • Page 108 1. Click Start, point to Settings, then click Printers. In Windows XP, click Start, then click Printers and Faxes. 2. Right-click the EPSON AL-C4100 Advanced icon, and click Properties on the menu that appears. 3. Click the Details tab. In Windows XP or 2000, click the Ports tab.
  • Page 109: Canceling Printing

    When the printer icon is displayed on the taskbar, follow the instructions below to cancel the printing. Double-click the printer icon on the task bar. Select the task in the list, then click Cancel from the Document menu. After the last page is output, the Ready (green) light on the printer turns on.
  • Page 110: Uninstalling The Printer Software

    Uninstalling the Printer Software When you wish to reinstall or upgrade the printer driver, uninstall the printer driver that has been installed already. Uninstalling the printer driver 1. Quit all applications. 2. Click Start, point to Settings, and click Control Panel.
  • Page 111 4. Select EPSON Printer Software, and click Add/Remove. Note: When using the Windows XP or Windows 2000, click Change or Remove Programs, select the EPSON Printer Software, then click Change/Remove. For Windows...
  • Page 112 6. Click the Utility tab, and confirm that the check box for the printer software you want to uninstall is selected. Note: If you uninstall only EPSON Status Monitor 3, select the EPSON Status Monitor 3 check box. For Windows...
  • Page 113: Uninstall The Usb Device Driver

    EPSON Status Monitor 3: Monitored Printers check box, and click OK. Note: You can uninstall only the Monitored Printers utility of EPSON Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers from EPSON Status Monitor 3 of other printers.
  • Page 114 Once you uninstalled the USB device driver, you cannot access any other EPSON printers connected with a USB interface cable. 1. Follow steps 1 through 3 of “Uninstalling the printer driver” on page 110. 2. Select EPSON USB Printer Devices, and click Add/Remove.
  • Page 115 If the USB device driver is not installed correctly, EPSON USB Printer Devices may not appear. Follow these steps to run the “Epusbun.exe” file in the CD-ROM that comes with your printer. Insert the CD-ROM in your computer’s CD-ROM drive.
  • Page 116 For Windows...
  • Page 117: Chapter 4 For Macintosh

    The printer software contains a printer driver and EPSON Status Monitor 3. The printer driver lets you choose from a wide variety of settings to get the best results from your printer. EPSON Status Monitor 3 is accessed through the Apple menu. EPSON Status Monitor 3 lets you check the status of your printer.
  • Page 118: Making Changes To Printer Settings

    Making the print quality settings You can change the print quality of printouts through settings in the printer driver. With the printer driver, you can make the print settings by choosing from a list of predefined settings, or customizing the settings.
  • Page 119 2. Click the Automatic button on Print Quality. Then choose desired printing resolution from Fast (300 dpi) or Fine (600 dpi) with the slider bar. Note: For details about the RITech function, see the Online Help. If printing is unsuccessful or a memory-related error message appears, selecting a lower resolution may allow printing to proceed.
  • Page 120 When you choose a predefined setting, other settings such as Printing Mode, Resolution, Screen, and Color Management are set automatically. Changes are shown in the current settings list on the left of the Basic Settings dialog box. This printer driver provides the following predefined settings: For Macintosh...
  • Page 121 Suitable for printing photos. PhotoEnhance4 Suitable for printing images captured using the video input, a digital camera, or scanner. EPSON PhotoEnhance4 automatically adjusts the contrast, saturation, and brightness of the original image data to produce sharper, more vivid color printouts. This setting does not affect your original image data.
  • Page 122 Customizing print settings Many users will never need to make their own print settings manually. However, your printer provides for customized print settings if you need more control over the printout, want to make the most detailed settings available, or just want to experiment.
  • Page 123 4. Choose desired printing resolution from Fast (300 dpi) or Fine (600 dpi). Note: When making the other settings, see the each settings. 5. Click OK to accept the settings and return to the Basic Settings dialog box. For Mac OS X users 1.
  • Page 124: Resizing Printouts

    If you change any setting in the Advanced Settings dialog box when one of your custom settings is selected in the Advanced Settings list on the Basic Settings dialog box, the setting selected in the list changes to User Settings. The custom setting that was previously selected is not affected by this change.
  • Page 125: Modifying The Print Layout

    The modifying or reducing rate selected in the Paper Setting dialog box is not available. 1. Click the Layout dialog box appears. 2. Select the Fit to Page check box. Then select the desired paper size from the Output Paper drop-down list. The page will be printed to fit on the paper you have selected.
  • Page 126 2. Select the Print Layout check box, then click Print Layout Settings. The Print Layout Setting dialog box appears. For Macintosh...
  • Page 127 3. Select the number of pages you want to print on one sheet of paper. 4. Select the page order in which the pages are printed on each sheet. Note: Page Order choices depend on Pages selected above, and Orientation. 5.
  • Page 128: Using A Watermark

    2. Select Layout from the drop-down list. 3. Select the number of page you want to print on one sheet of paper from the drop-down list. 4. Click Print to start printing. Note: The Layout settings are a standard feature of Mac OS X. Using a watermark Follow the steps to use a watermark on your document.
  • Page 129 2. Select the Watermark Settings check box and a watermark from the Watermark drop-down list. 3. Select the location on the page where you want to print the watermark by dragging the watermark image on the preview window. Also, when you want to resize the watermark, drag its handle.
  • Page 130 Making a new watermark You can make a new text or bitmap watermark with the following procedures. To make a text watermark 1. Click the Layout dialog box appears. 2. Select the Watermark Settings check box and click New/Delete. The Custom Watermark dialog box appears. For Macintosh Layout icon on the Basic Settings dialog box.
  • Page 131 3. Click Add Text on the Custom Watermark dialog box. 4. Type the watermark text in the Text box, and select the Font and Style, and then click OK on the Text Watermark dialog box. For Macintosh...
  • Page 132 5. Type the file name in the Name box, and click Save. Note: To edit the saved text watermark, select it from the List box, and click Edit Text. After editing, be sure to click OK to close the dialog box. To remove the saved text watermark, select it from the List box, and click Delete.
  • Page 133 2. Select the Watermark Settings check box and click New/Delete. The Custom Watermark dialog box appears. 3. Click Add PICT on the Custom watermark dialog box. For Macintosh...
  • Page 134 4. Select the PICT file and click Open. 5. Type the file name in the Name box, and click Save. Note: To remove the saved watermark, select it from the List box, and click Delete. After removing it, be sure to click Save to close the dialog box.
  • Page 135: Printing With The Duplex Unit

    4. Click Duplex Settings to open the Duplex Settings dialog box. 5. Specify the Binding Margin for the front and back sides of the paper. ® partner, EPSON recommends the use of Layout icon on the Basic Settings dialog box. The ® NERGY ®...
  • Page 136: Making Extended Settings

    6. Select whether the front or back side of the paper is to be printed as the Start Page. 7. Click OK to accept the settings and return to the Layout dialog box. For Mac OS X users 1. Open the Print dialog box. 2.
  • Page 137 1.0mm increments. When you select this check box, the printer prints on loaded paper, regardless of size. When you select this check box, the printer skips blank pages.
  • Page 138 Click this button to save your settings and to exit the dialog box or printer driver. The settings are effective until you make new settings and click OK again. Note: This function is not available...
  • Page 139: Using The Reserve Job Function

    Reserve Job function. Note: You need an optional Hard Disk Drive installed in your printer in order to use the Reserve Job function. Make sure that the drive is correctly recognized by the printer driver before you start using the Reserve Job function.
  • Page 140: Re-Print Job

    When Number of Maximum is Jobs Exceeded Delete old jobs manually After Printing After Turning Off Printer or Using Reset All Data remains in Data is cleared hard drive Data remains in hard drive Data is cleared Data is cleared...
  • Page 141 1. Make printer driver settings as appropriate for your document, then open the Basic Settings menu and click the Reserve Jobs icon. The Reserve Jobs Settings dialog box appears. 2. Select the Reserve Job On check box and the Re-Print Job radio button.
  • Page 142: Verify Job

    4. Click OK. The printer prints your document, and stores the print job data on the Hard Disk Drive. To reprint or delete this data using the printer’s control panel, see “Using the Quick Print Job Menu” on page 317.
  • Page 143 IP address in a Web browser. 5. Click OK. The printer prints one copy of your document, and stores the print data with information on the number of remaining copies on the Hard Disk Drive.
  • Page 144: Stored Job

    The Stored Job option is useful for storing documents you print on a regular basis, such as invoices. The stored data remains on the Hard Disk Drive even if you turn off the printer or reset it using the Reset All function.
  • Page 145 IP address in a Web browser. 4. Click OK. The printer stores the print data in the Hard Disk Drive. To print or delete this data using the printer’s control panel, see “Using the Quick Print Job Menu”...
  • Page 146: Confidential Job

    3. Enter a user name and job name in the corresponding text box. 4. Click Print. The printer print your document and stores the print job data on the Hard Disk Drive. Confidential Job The Confidential Job option allows you to apply passwords to print jobs stored on the Hard Disk Drive.
  • Page 147 Keep passwords in a safe place. You must enter the correct password when printing a Confidential Job. 5. Click OK. The printer stores the print job in the Hard Disk Drive. To print or delete this data using the printer’s control panel, see “Using the Confidential Job Menu”...
  • Page 148: Monitoring Your Printer Using Epson Status Monitor 3

    EPSON Status Monitor 3 monitors your printer and gives you information about its current status. Accessing EPSON Status Monitor 3 You can access EPSON Status Monitor 3 by selecting the EPSON Status Monitor 3 alias from the Apple menu. Note:...
  • Page 149: Getting Printer Status Details

    Getting printer status details You can monitor printer status and get information on consumable products using the EPSON Status Monitor 3 dialog box. Note: The screen shot may vary depending on your printer. a. Icon/Message: b. Printer image: The icon and message shows the printer status.
  • Page 150 Close button: e. Paper: f. Toner: g. Photoconductor Unit: For Macintosh The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed. Clicking this button closes the dialog box.
  • Page 151: Setting Monitoring Preferences

    Setting Monitoring Preferences To make specific monitoring settings, select Monitor Setup from the File menu. The Monitor Setup dialog box appears. The following settings and buttons appear in the dialog box: a. Error Notification Selection: b. Default button: c. OK button: Save button: d.
  • Page 152: Status Alert Window

    To close the window you need to click Close. Using the Job Management function You can obtain information on the print jobs on the Job Information menu on the EPSON Status Monitor 3 dialog box. For Macintosh button. If you click...
  • Page 153 To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box. Then click the Job Information menu on the EPSON Status Monitor 3 dialog box. a. Status: Waiting: Printing: Completed: Indicates job has been printed.
  • Page 154: Setting Up The Usb Connection

    c. Job Type: Displays the job type. When the Reserve job function is used, the jobs are displayed as Stored, Verify, Re-Print, and Confidential respectively. About the Reserve Job function, see “Using the Reserve Job Function” on page 139. d. Cancel Job Selecting a print job and clicking this button, button: cancels the selected print job.
  • Page 155 2. Select Background Printing to turn background printing on or off. Note: Background printing must be turned on for the EPSON Status Monitor 3 to manage print jobs. When background printing is on, you can use your Macintosh while it is preparing a document for printing.
  • Page 156: Canceling Printing

    During background printing, open EPSON Status Monitor 3 from the Application menu. Then stop printing from EPSON Status Monitor 3, or delete the file that is in sleep mode. After the last page is output, the Ready (green) light on the printer turns on.
  • Page 157: For Mac Os X

    2. Insert the EPSON printer software CD-ROM in your Macintosh. 3. Double-click the English folder, then double-click Disk 1 folder inside the Disk Package folder. 4. Double-click the Installer icon. 5. Click Continue. When the software license agreement screen appears, read the statement and then click Accept.
  • Page 158 6. When the software license agreement screen appears, read the statement and then click Accept. 7. Select Uninstall from the menu at the upper left, and click Uninstall. Follow the on-screen instructions. For Macintosh...
  • Page 159: Chapter 5 Setting Up Your Printer On A Network

    Setting the printer server For Windows Me, 98, or 95, see “Setting up your printer as a shared printer” on page 160. For Windows XP, 2000, or NT 4.0, see “Using an additional driver”...
  • Page 160: Setting Up Your Printer As A Shared Printer

    For Windows NT 4.0, see “With Windows NT 4.0” on page 174. Note: When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting Monitoring Preferences” on page 100.
  • Page 161 Do not use spaces or hyphens for the share name, or an error may occur. When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting Monitoring Preferences” on page 100.
  • Page 162: Using An Additional Driver

    If the printer server’s OS is Windows NT 4.0, the additional driver can be used only on Service Pack 4 or later. 1. For a Windows 2000 or NT 4.0 printer server, click Start, point to Settings, and click Printers.
  • Page 163 In either case, follow the on-screen instructions. 3. For a Windows 2000 or NT 4.0 printer server, select the Shared as button, then type the name in the Share Name box. For a Windows XP printer server, select the Share this printer button, then type the name in the Share name box.
  • Page 164 You do not have to select Windows NT 4.0x86, because that driver has been already installed. Do not select additional drivers other than Windows 95. The other additional drivers are not available. On the Windows XP or 2000 printer server Setting Up Your Printer on a Network...
  • Page 165 For Windows Me, 98, or 95 clients For Windows NT 4.0 clients For Windows XP or 2000 clients Setting Up Your Printer on a Network Select Intel Windows 95 or 98 (and Me) Select Intel Windows NT 4.0 or 2000 Intel Windows XP (or 2000) may been already selected.
  • Page 166 98 (and Me) and Intel Windows NT 4.0 or 2000. The other additional drivers are not available. 5. When a prompt appears, insert the CD-ROM that comes with your printer in your CD-ROM drive, then click OK. Setting Up Your Printer on a Network...
  • Page 167 Windows NT 4.0, the property window closes automatically. Note: Confirm the following items when sharing the printer. Be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting Monitoring Preferences” on page 100. Folder Name \<Language>\WIN9X...
  • Page 168: Setting Up A Clients

    Note: To share the printer on a Windows network, you need to set the printer server. For details, see “Setting up your printer as a shared printer” on page 160 (Windows Me, 98, or 95) or “Using an additional driver”...
  • Page 169 When you want to use EPSON Status Monitor 3 at clients, you have to install both of the printer driver and EPSON Status Monitor 3 in each client from the CD-ROM. With Windows Me, 98, or 95 Follow these steps to set Windows Me, 98, or 95 clients.
  • Page 170: With Windows Xp Or

    Note: The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network. 6. Click Next.
  • Page 171 Windows XP or 2000 clients from Windows NT 4.0 printer server, the driver for Windows NT 4.0 is installed. You can not install the printer driver for Windows XP or 2000 as the additional driver in a Windows NT 4.0 printer server.
  • Page 172 3. Select Network printer (for Windows 2000) or A network printer, or a printer attached to another computer (for Windows XP), then click Next. 4. For Windows 2000, type the name of the shared printer, then click Next. Note: You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)”...
  • Page 173 Then click Next. Note: The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network.
  • Page 174: With Windows Nt

    If the printer driver is installed in the client beforehand, you need to select either the new printer driver or the current printer driver. When the prompt to select the printer driver appears, select the printer driver according to the message. If the local...
  • Page 175 You can install the printer driver of the shared printer, if you have Power Users or more powerful access rights even if you are not the Administrator. 1. Click Start, point to Settings, and click Printers. 2. Double-click the Add Printer icon.
  • Page 176: Installing The Printer Driver From The Cd-Rom

    Windows XP or 2000 printer server or the printer server’s OS is Windows Me, 98, or 95, go to “Installing the printer driver from the CD-ROM” on page 176. 5. Select whether to use the printer as the default printer or not, then click Next. 6. Click Finish.
  • Page 177 If the additional drivers are installed or the computers of the server and clients use the same OS, you do not have to install the printer drivers from the CD-ROM. 1. Access the shared printer and a prompt may appear. Click OK, and then follow the on-screen instructions to install the printer driver from the CD-ROM.
  • Page 178: For Macintosh

    Note for Mac OS X users: This function is available only with Mac OS X 10.2 or later. To share your printer on a network, use the Printer Sharing setting, which is a standard feature of the Mac OS X 10.2 or later.
  • Page 179: Accessing The Shared Printer

    Make sure On is selected under Background Printing. 3. Under Printer Sharing Set Up, click Printer Sharing Setup. 4. The Printer Sharing dialog box appears. Select the Share this Printer check box, then type the printer name and password information as needed.
  • Page 180 This function is not available with Mac OS X. 1. Turn on your printer. 2. On each computer from which you want to access the printer, select Chooser from the Apple menu. Then click the AL-C4100 Advanced (AT) icon and select the name of the shared printer in the “Select a printer port”...
  • Page 181: For Mac Os X

    5. Click OK to close the message. 6. Close Chooser. For Mac OS X Use the Printer Sharing setting, which is a standard feature of Mac OS X 10.2 or later. This feature is not available with Mac OS X 10.1.
  • Page 182 Setting Up Your Printer on a Network...
  • Page 183: Chapter 6 Installing Options

    The optional paper cassette unit weighs approximately 18.5 kg (8.4 lb); always lift it with two or more people. When installing this option on the printer, make sure to lock the two casters at the front of the unit. Paper Size...
  • Page 184: Installing The Optional Paper Cassette Unit

    * Do not lift the printer by these areas. Warning: If you lift the printer incorrectly, you could drop it and cause injury. Installing the optional paper cassette unit Follow these steps to install the optional paper cassette unit.
  • Page 185 1. Turn the printer off and unplug the power cord and interface cable. Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Carefully remove the optional paper cassette unit from its carton and place it on the floor.
  • Page 186 Warning: Be sure to lock both casters before installing the unit on the printer. Otherwise, the unit may move and cause an accident. 5. Carefully, grasp the printer at the positions indicated below and lift it carefully with two or more people.
  • Page 187 Warning: Two people should lift the printer by the correct positions as shown below. * Do not lift the printer by these areas. Installing Options...
  • Page 188 6. Align the corners of the printer and the unit, then lower the printer gently onto the unit so that the five pins on top of the unit fit into the holes on the bottom of the printer. 7. Remove the standard lower cassette from the printer.
  • Page 189 9. Remove the cover on the back of the standard lower cassette, and secure the back of the unit to the printer with the remaining two screws. Then reattach the cover. 10. Reinsert the standard lower cassette into the printer.
  • Page 190: Removing The Optional Paper Cassette Unit

    Note: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Information Manually button on the Optional Settings menu, then click Settings. Then select 500-Sheet/1000-Sheet Paper Cassette Unit from the Optional Paper Sources list on the Optional Settings dialog box and click OK.
  • Page 191 4. Remove the standard lower cassette from the printer. 5. Remove the two screws securing the front of the unit to the printer. Warning: Removing other screws and covers will expose high voltage areas. Installing Options...
  • Page 192 6. Remove the cover on the back of the standard lower cassette, and remove the two screws securing the back of the unit. Then reattach the cover. Warning: Removing other screws and covers will expose high voltage areas. 7. Insert the standard lower cassette into the printer. Installing Options...
  • Page 193: Hard Disk Drive

    8. Carefully lift up the printer with two or more people until the holes on the bottom of the printer are free from the five pins on the top of the unit, and place it on a flat stable surface.
  • Page 194: Installing The Hard Disk Drive

    1. Turn the printer off and unplug the power cord. 2. Remove all interface cables from the interface connectors. 3. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas.
  • Page 195 4. Pull out the circuit board tray. 5. Connect the Hard Disk Drive cable to the circuit board. Note: There are two cables included with the hard disk drive. Use the longer cable. Installing Options...
  • Page 196 Secure it by tightening the three screws provided. Note: Be careful not to damage the cable when tightening the screws. Caution: Do not remove any modules from the circuit board. Otherwise, the printer will not work. Installing Options...
  • Page 197 7. Slide the circuit board tray into the printer. 8. Fasten the circuit board tray with the two screws. 9. Reconnect all interface cables and the power cord. Installing Options...
  • Page 198: Removing The Hard Disk Drive

    Note: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Information Manually button on the Optional Settings menu, then click Settings.
  • Page 199 3. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas. 4. Pull out the circuit board tray. 5. Loosen the three screws on the Hard Disk Drive, and pull out the connector from the circuit board.
  • Page 200: Memory Module

    This printer has two memory slots, but one slot has a 64 MB DIMM already installed in it at the time of manufacture. To increase printer memory more than 578 MB, you have to remove the original 64 MB DIMM first and then install two optional DIMMs.
  • Page 201 1. Turn the printer off and unplug the power cord and interface cable. 2. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas. Installing Options...
  • Page 202 3. Pull out the circuit board tray. 4. Identify the memory slot. Its position is shown below. Installing Options...
  • Page 203 Be sure to insert the memory facing the correct way. Do not remove any modules from the circuit board. Otherwise, the printer will not work. Make sure that one module (more than 64 MB) is installed in the S0 slot.
  • Page 204 6. Slide the circuit board tray into the printer. 7. Fasten the circuit board tray with the two screws. 8. Reconnect all the interface cables and the power cord. Installing Options...
  • Page 205: Removing A Memory Module

    Note: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Information Manually button on the Optional Settings menu, then click Settings.
  • Page 206 1. Turn the printer off and unplug the power cord. 2. Remove all interface cables from the interface connectors. 3. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas.
  • Page 207 4. Pull out the circuit board tray. 5. Identify the memory slot. Its position is shown below. 6. Grasp both sides of the memory module and pull the module out. Installing Options...
  • Page 208 Otherwise, the printer will not work. Make sure that the more than 64 MB memory module is installed in the S0 slot. Otherwise, the printer will not work. 7. Store the memory module in an anti-static packet such as the one it came packaged in.
  • Page 209: Adobe Postscript 3 Rom Module

    PostScript printing language. Note: The features provided by the Adobe PostScript 3 ROM Module cannot be used when the printer is connected to a Macintosh computer using an optional IEEE 1394 Type B Interface Card. Installing the Adobe PostScript 3 ROM module...
  • Page 210 1. Turn the printer off and unplug the power cord. 2. Remove all interface cables from the interface connectors. 3. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas.
  • Page 211 4. Pull out the circuit board tray. 5. Identify the ROM slot A. Its position is shown below. 6. Remove the ROM module from its package. 7. Hold the ROM module above the slot and insert it into the slot A in the orientation shown below, until the clip comes up to hold the ROM module securely in place.
  • Page 212 8. Slide the circuit board tray into the printer. 9. Fasten the circuit board tray with the two screws. 10. Reconnect all the interface cables and the power cord. 11. Plug the printer’s power cord into an electrical outlet. 12. Turn on the printer. Installing Options...
  • Page 213: Removing The Adobe Postscript 3 Rom Module

    Warning: Be careful when working inside the printer as some components are sharp and may cause injury. 1. Make sure the printer is off, then unplug the power cord. 2. Remove all interface cables from the interface connectors. Installing Options...
  • Page 214 3. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas. Installing Options...
  • Page 215 6. Push down on the tab on the right side of the ROM slot to raise the module out of the slot A. Caution: Do not remove the ROM module from the ROM slot P. Otherwise, the printer will not work. Installing Options...
  • Page 216: Interface Cards

    11. Plug the printer’s power cord into an electrical outlet. 12. Turn on the printer. Interface Cards Your printer comes with a Type B interface slot. Various optional interface cards are available to expand your printer’s interface options. Installing Options...
  • Page 217 Otherwise, you may damage static-sensitive components. 1. Turn the printer off and unplug the power cord and interface cable. 2. Remove the screws and the Type B interface card slot cover as shown below.
  • Page 218 Keep the slot cover in a safe place. You will need to reattach it if you remove the interface card later. 3. Slide and push the interface card into the slot firmly, then fasten the screw as shown below. 4. Reconnect the interface cable and power cord and turn the printer on. Installing Options...
  • Page 219: Removing An Interface Card

    Otherwise, you may damage static-sensitive components. 1. Turn the printer off and unplug the power cord. 2. Remove the two screws securing the interface card to the back of the printer.
  • Page 220 4. Reinstall the interface slot cover (removed and stored when the interface card was installed) over the now empty slot. Use the two screws to secure it. 5. Keep the interface card in an anti-static packet such as the one it came packaged in.
  • Page 221: Chapter 7 Replacing Consumable Products

    Replacement Messages When you see the following messages on the LCD panel or the window of EPSON Status Monitor 3, replace the appropriate consumable products. You can continue to print for a short time after a message appears, but EPSON recommends early replacement to maintain print quality and extend the life of your printer.
  • Page 222: Toner Cartridge

    If a consumable product reaches the end of its service life, the printer stops printing and displays the following messages on the LCD panel or the window of EPSON Status Monitor 3. When this happens, the printer cannot resume printing until you replace the depleted consumable products.
  • Page 223: Replacing A Toner Cartridge

    Replacing a toner cartridge Follow these steps to replace a imaging cartridge. 1. Confirm the color of the toner cartridge that needs to be replaced by checking the LCD panel or EPSON Status Monitor 3. Replacing Consumable Products...
  • Page 224 2. Remove the top cover. 3. Turn the toner cartridge knobs to the unlocked position. Note: Hold the knobs with both hands. Replacing Consumable Products...
  • Page 225 4. Lift the toner cartridge out of the slot. Note: A small amount of the toner may adhere to the bottom of the cartridge. Be careful not to spill this toner or get it on your skin or clothes. Put the used cartridge on a flat surface with the toner spout facing up to avoid spilling the toner.
  • Page 226 5. Take the new toner cartridge out of its package, and gently shake it from side to side and front to back to distribute the toner evenly. Note: Do not remove the protective tape yet. 6. Hold the toner cartridge as shown below, and lower it into the slot.
  • Page 227 7. Turn the toner cartridge knobs to the locked position. Note: Hold the knobs with both hands and turn them until they click. Caution: Be sure to turn the knob all the way to the locked position. Otherwise, you may have toner problems or leakage. 8.
  • Page 228: Photoconductor Unit

    9. Replace the top cover. Photoconductor unit Prepare a new photoconductor unit for replacement when you see a message informing you to do so. Handling precautions Note the following handling precautions before replacing the photoconductor unit: The photoconductor unit weighs 4.5 kg (9.9 lb). Be sure to hold it firmly by the handle when carrying it.
  • Page 229: Replacing The Photoconductor Unit

    Keep the photoconductor unit out of the reach of children. Replacing the photoconductor unit Follow these steps to replace the photoconductor unit. 1. Turn off the printer. 2. Press the latch on cover A and open the cover. Replacing Consumable Products...
  • Page 230 3. Raise cover D. 4. Hold the photoconductor unit by the handle, and slowly lift it straight out of the printer. Replacing Consumable Products...
  • Page 231 5. Take the new photoconductor unit and tear away the top portion of the bag along the dotted line to expose the handle. Then, grab the handle and remove the styrofoam insert and tear open the bag along the dotted line. Note: Always keep the cartridge positioned as shown in the illustration.
  • Page 232 6. Unwrap the protective sheet and material while holding the handle as shown below. Caution: Be careful not to touch or scratch the surface of the drum. Avoid touching the drum, since oil from your skin may permanently damage its surface and affect print quality. 7.
  • Page 233 8. Holding the handle firmly, lower the photoconductor unit into the printer, making sure the posts on the sides of the unit slide into the slots. 9. Close covers D and A. Replacing Consumable Products...
  • Page 234: Fuser Unit

    Do not touch the surface of the fuser unit. Doing so may impair print quality. Warning: The fuser unit can be very hot if the printer has been in use. Turn the printer off and wait for 30 minutes until the temperature has subsided before replacing the fuser unit.
  • Page 235 2. Press the latch on cover B and open the cover. 3. Push the lever down and raise cover D. Replacing Consumable Products...
  • Page 236 4. Unlock the locks on both sides of the fuser unit. 5. Lift the fuser unit out of the printer as shown below. 6. Take the new fuser unit out of its package. Replacing Consumable Products...
  • Page 237 7. Hold the new fuser unit by the handles and lower it into the printer making sure that the guide posts slide into the holes on the bottom of the unit. 8. Lock the fuser unit. Replacing Consumable Products...
  • Page 238: Transfer Unit

    Note: Make sure that the locks are completely in the locked position. 9. Close covers D and B. Transfer unit Prepare a new transfer unit for replacement when you get a message informing you to do so. Handling precautions Note the following handling precautions before replacing the transfer unit: Do not touch the surface of the transfer unit.
  • Page 239: Replacing The Transfer Unit

    Warning: Do not dispose of the used transfer unit in fire, as it may explode and cause injury. Dispose of it according to local regulations. Keep the fuser unit out of the reach of children. Replacing the transfer unit Follow these steps to replace the transfer unit. 1.
  • Page 240 2. Grasp the two orange tabs and pull the unit forward and down, then lift the unit out of the printer. 3. Pull the transfer unit out of the printer. 4. Take the new transfer unit from its package. Replacing Consumable Products...
  • Page 241 5. Hold the new transfer unit by the orange tabs and lower it into the printer, making sure that it fits into the guides. Push the transfer unit in and up until it clicks into place. 6. Close cover A.
  • Page 242: Cleaning The Printer

    Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent. Caution: Never use alcohol or paint thinner to clean the printer cover; these chemicals can damage the components and the case.
  • Page 243: For Short Distances

    Always pay attention to the following handling precautions when you need to move the printer for a short distance: If you are moving the printer on its own, two people should lift and carry the printer. If you are moving the printer together with the optional paper cassette unit, you can move it by using the casters on the unit.
  • Page 244 Interface cable Paper Photoconductor unit 2. Be sure to lift the printer by the correct positions as shown below. * Do not lift the printer by these areas. 3. When moving the printer, always keep it horizontal. Moving the printer together with an optional paper cassette unit...
  • Page 245 3. Roll the printer to the new location. 4. Lock the casters after relocating the printer. Caution: Do not move the printer on angled or uneven surfaces. For 500-Sheet Paper Cassette Unit users 1. Turn off the printer and remove the following items.
  • Page 246: Finding A Place For The Printer

    Photoconductor unit 2. Be sure to lift the printer by the bottom of paper cassette unit. 3. When moving the printer, always keep it horizontal. Finding a place for the printer When relocating the printer, always choose a location that has adequate space for easy operation and maintenance.
  • Page 247 In addition to space consideration, always heed the following precautions when finding a place to locate the printer: Place the printer where you can easily unplug the power cord. Keep the entire computer and printer system away from potential sources of interference, such as loudspeakers or the base units of cordless telephones.
  • Page 248: Checking Color Registration

    Checking color registration If you transported your printer for a long distance, you need to check the color registration for possible misalignment. Follow these steps to check the color registration. 1. Turn on the printer. 2. Load paper into the MP tray.
  • Page 249 6. The arrow (l) points to the current settings. Check the patterns indicated by the arrows (l). If the color segment of the line is in alignment with the black segments on either side to make one straight line, you do not need to adjust the registration for that color.
  • Page 250 4. On the color registration sheet, find the line segments that are most closely aligned, then use the button to display the number that corresponds to that pattern. Press the 5. If necessary, print the color registration sheet for confirmation. Replacing Consumable Products Enter button to complete the adjustment.
  • Page 251: Chapter 8 Troubleshooting

    Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor 3 provide alert messages. Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper.
  • Page 252: Jam Ab (Covers A And B)

    Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury.
  • Page 253 2. Turn the inner green levers of the fuser unit outward, and gently remove any jammed paper with both hands. Note: If paper is torn, be sure to remove all torn pieces. 3. Close cover A. 4. Press the latch on cover B and open the cover. Troubleshooting...
  • Page 254: Jam A (Cover A)

    5. Raise the outer green knobs to open the paper path, and remove the jammed paper. 6. Close cover B. When the paper jam is cleared completely and the covers are closed, printing resumes from the page that jammed. Jam A (cover A) Follow these steps to clear paper jams at cover A.
  • Page 255 1. Press the latch on cover A and open the cover. 2. Remove any jammed paper gently with both hands. Troubleshooting...
  • Page 256 3. Open cover D. 4. Grasp the handle of the photoconductor unit firmly and remove the unit from the printer. Troubleshooting...
  • Page 257 5. Remove any jammed paper. 6. Reinstall the photoconductor unit, making sure the posts on the sides of the unit slide into the slots. Troubleshooting...
  • Page 258: Jam Ac (Cover A And Paper Cassettes)

    Jam AC (cover A and paper cassettes) When there is paper jammed at the place where paper feeds into the printer, or in the paper cassettes, the LCD panel displays the Jam AC error message. Follow these steps to clear the jammed paper.
  • Page 259 1. Remove the paper cassette from the printer and discard any crumpled paper. Note: The illustration shows the standard lower cassette. If the optional paper cassette unit is installed, check the unit’s paper cassettes in the same way. Troubleshooting...
  • Page 260 2. Gently remove any paper that has fed part way into the printer. Note: Confirm that the jammed paper is not still deep inside the printer. Troubleshooting...
  • Page 261 Be sure the paper is evenly aligned and the top of the stack is below the metal retaining clip and the maximum paper mark. 4. Reinsert the paper cassette into the printer. Troubleshooting...
  • Page 262 5. Press the latch on cover A and open the cover. 6. Remove any jammed paper gently with both hands. Be careful not to tear the jammed paper. Note: Always try to remove jammed paper with both hands to avoid tearing it.
  • Page 263: Jam B (Cover B)

    When a paper jam occurs repeatedly at the paper cassettes (Jam AC or Jam ABC), jammed or crumpled paper may still be inside the paper cassettes. Remove the paper cassettes, then remove the black unit that is located on the top part of the inside of the cassette slot, and check whether any jammed paper is there.
  • Page 264 1. Press the latch on cover B and open the cover. 2. Gently remove any jammed or crumpled paper. Note: Be sure to remove the jammed paper by pulling it upward. If paper is torn, be sure to remove all torn pieces. Troubleshooting...
  • Page 265: Jam Abc (Cover A, Paper Cassettes And Cover B)

    Jam ABC (cover A, paper cassettes and cover B) When there are paper jams where paper feeds into the printer or in the paper cassettes, and at the duplex unit, the LCD panel displays the Jam ABC error message.
  • Page 266: Jam At The Mp Tray

    When using transparencies, load them in the MP tray and set the Paper Type setting to Transparency in the printer driver. When the Paper Type setting in the printer driver is set to Transparency, do not load any other type of paper except transparencies.
  • Page 267: Printing A Status Sheet

    Printing a Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a status sheet using the printer’s control panel. 1. Turn on the printer. The LCD panel shows Ready. 2. Press the status sheet.
  • Page 268 If you are unable to get the printer to print a correct status sheet, contact your dealer. For the Windows printer driver, you can update the installed option information manually. Click the Update the Printer Option Information Manually button, and click Settings from the Optional Settings menu.
  • Page 269: Operational Problems

    The electrical outlet may be controlled by an outside switch or an automatic timer. The printer does not print (Ready light off) Cause The printer is offline. The Ready light is on but nothing prints Cause...
  • Page 270 If you are using the USB interface, use a Revision 2.0 cable. Check the LCD panel to see if an error message appears. Make sure that the printer is selected in your application software. Try reducing the image resolution of your document in the application software, or install more memory in your computer if you can.
  • Page 271: The Optional Product Is Not Available

    The optional product is not available Cause If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. Printout Problems The font cannot be printed Cause You may use the printer fonts substituted for specified TrueType fonts.
  • Page 272 The emulation setting for the port may not be correct. Note: If a status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service representative. Troubleshooting If you are using the parallel interface,...
  • Page 273: Misalignment Of Colors

    Tray Menu on the control panel. What to do Make sure that your application is set for the printer emulation you are using. For example, if you are using the LJ4 emulation mode, make sure that your application is set to use a LaserJet 4 printer.
  • Page 274 You may need more memory. Graphics require large amounts of memory. Install an appropriate memory module. See “Memory Module” on page 200. Troubleshooting...
  • Page 275: Color Printing Problems

    What to do Set the Gamma setting to 1.5 in the More Settings dialog box in the printer driver, then print again. If you still do not get the printouts you expect, adjust the color using the slide bar for each color.
  • Page 276: Screen

    (cyan, magenta, yellow, and black). For Macintosh, the System Profile setting is not in use. PhotoEnhance4 may be selected in the printer driver. Print Quality Problems Troubleshooting What to do Although it is difficult to match colors perfectly, selecting the printer driver’s...
  • Page 277: The Background Is Dark Or Dirty

    What to do If the surface of your paper is too rough, printed characters may appear distorted or broken. EPSON special paper, or smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 356 for information on choosing paper.
  • Page 278 There may be a problem with the photoconductor unit. Troubleshooting If the message on the LCD panel or in EPSON Status Monitor 3 indicates that the amount of toner left is low, see “Replacing a toner cartridge” on page 223.
  • Page 279: Half-Tone Images Print Unevenly

    Do not store paper in a humid or damp environment. Be sure to use paper that is newly unwrapped. If the message on the LCD panel or in EPSON Status Monitor 3 indicates that the amount of toner is low, see “Replacing a toner cartridge” on page 223.
  • Page 280 There may be a problem with the photoconductor unit. Troubleshooting Turn off the printer. Clean internal printer components by printing three pages with only one character per page. Replace the photoconductor unit. See “Photoconductor unit” on page 228.
  • Page 281: Areas Are Missing In The Printed Image

    Then reload the paper. If the message on the LCD panel or in the EPSON Status Monitor 3 indicates that the amount of toner is low, see “Replacing a toner cartridge” on page 223.
  • Page 282 The Paper Size setting may be incorrect. There may be a problem with the photoconductor unit. Troubleshooting Make sure the correct paper size is set in the Tray Menu on the control panel. Replace the photoconductor unit. See “Photoconductor unit” on page 228.
  • Page 283: The Printed Image Is Light Or Faint

    Turn off the Toner Save mode using the printer driver or the printer’s control panel menus. If the message on the LCD panel or in EPSON Status Monitor 3 indicates that the amount of toner left is low, see “Replacing a toner cartridge” on page 223.
  • Page 284: Print Quality Decreased

    Print quality decreased Cause The printer cannot print in the required quality level because of insufficient memory, and the printer lowers the quality automatically so that the printer can continue printing. Insufficient memory for current task Cause The printer has insufficient memory for current task.
  • Page 285: Paper Does Not Feed Properly

    Paper does not feed properly Cause The paper guides are not set correctly. The paper source setting may not be correct. There may be no paper in the cassettes. The size of loaded paper differs from the control panel setting. Too many sheets may be loaded in the MP tray or paper cassettes.
  • Page 286: The Message Invalid Aux I/F Card Appears On The Lcd Panel

    The message Invalid AUX I/F Card appears on the LCD panel Cause The printer cannot read the installed optional interface card. Paper does not feed from the optional paper cassette Cause The optional paper cassette may not be installed properly.
  • Page 287: An Installed Option Cannot Be Used

    Cause The installed option is not defined in the printer driver. Correcting USB Problems If you are having difficulty using printer with a USB connection, see if your problem is listed below, and take any recommended actions. USB connections USB cables or connections can sometimes be the source of USB problems.
  • Page 288: Windows Operating System

    Windows Me, or a model that was pre-installed with Windows Me, 98, or 2000 and upgraded to Windows XP. You may not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a built-in USB port.
  • Page 289 If About is displayed in the shortcut menu that appears, click it. If a message box with the words “Unidrv Printer Driver” appears, you must reinstall the printer software as described in the Setup Sheet. If About is not displayed, the printer software has been installed correctly.
  • Page 290 Select the icon for your printer, and then click Properties on the File menu. Troubleshooting...
  • Page 291 2. Click the Details tab. Troubleshooting...
  • Page 292 If EPUSBX: (EPSON AcuLaser C4100) is displayed in the “Print to the following port list”, then the USB printer device driver and printer software are installed correctly. If the correct port is not displayed, proceed to the next step. 3. Right-click the My Computer icon on your desktop, and then click Properties.
  • Page 293 If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. Troubleshooting...
  • Page 294 If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus(+) sign beside Other devices to view the installed devices. If USB Printer or EPSON AcuLaser C4100 appears under Other devices, the printer software is not installed correctly.
  • Page 295 5. Under Other devices, select USB Printer or EPSON AcuLaser C4100 and click Remove. Then click OK. When the following dialog box appears, click OK, and then click OK to close the System Properties dialog box. 6. Uninstall the printer software as explained in “Uninstalling the Printer Software”...
  • Page 296: Status And Error Messages

    This is not an error message, and will clear itself within one minute. While the printer displays this message, do not open the covers or turn off the printer. Cancel All Print Job The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing.
  • Page 297 Check Paper Size The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size of paper is loaded in the specified paper source. To clear this error, select Clear Warning from the control panel’s Reset Menu.
  • Page 298 “How to access the control panel menus” on page 313. Duplex Mem Overflow There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper. To clear this error, follow the instructions below.
  • Page 299 Face Down Full The output tray is full of printouts, and the printer has stopped printing. Remove the printouts from the output tray, and press the N Start/Stop button to continue printing. The output tray can hold up to 250 sheets.
  • Page 300 “Memory modules” on page 368. Install Fuser There is no fuser unit installed or the fuser unit is not installed properly. Turn off the printer and install the fuser unit if it is not installed. Troubleshooting...
  • Page 301 If a fuser unit is already installed, turn the printer off and reinstall the unit after it has cooled off (30 minutes). Then open cover B and D. Remove the fuser unit, then reinstall it properly. Close covers D and B. The error clears automatically if the fuser unit is properly installed.
  • Page 302 If a transfer unit is already installed, turn off the printer, open cover A, and remove the transfer unit. Then reinstall the unit properly and close cover A. The error clears automatically if the transfer unit is properly installed. Install xxxx TnrCart The indicated toner cartridges are not installed in the printer or the protective tape has not been removed from a toner cartridge.
  • Page 303 A, see “Jam A (cover A)” on page 254. Jam AC Paper is jammed where it feeds into the printer, or at the paper cassettes. For instructions on clearing this type of paper jam, see “Jam AC (cover A and paper cassettes)” on page 258.
  • Page 304 The installed toner is not an EPSON genuine toner cartridge. Using a non-genuine toner cartridge may affect print quality. EPSON shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by EPSON. Installing a genuin toner cartridge is recommended.
  • Page 305 Offline The printer is not ready to print. Press the N Start/Stop button . In this mode, the remaining amount of the toner cartridge for each color is displayed in seven levels. Optional RAM Error The optional memory module may be corrupted or incorrect.
  • Page 306 You can also add more memory to the printer as described in “Memory modules” on page 368. PS3 Hard Disk full The memory allocated for writing PostScript 3 commands on the optional Hard Disk Drive is full.
  • Page 307 Replace TransferUnit The transfer unit has reached the end of its service life. Turn off the printer, then replace the transfer unit with a new one. See “Transfer unit” on page 238 for instructions. The error clears automatically after you replace the unit and close all printer covers.
  • Page 308 Service Req xyyyy A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds and then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (xyyyy) and turn off the printer, unplug the power cord, and contact a qualified service representative.
  • Page 309 This message indicates that the fuser unit has reached the end of its service life. Printing after this message appears is not guaranteed. Turn the printer off, and reinstall the unit after it has cooled off (30 minutes). Then replace the fuser unit with a new one.
  • Page 310 Wrong Photoconductor An inappropriate photoconductor unit is installed. Install only the photoconductor unit listed in “Consumable products” on page 27. See “Photoconductor unit” on page 228 for instructions on replacing the photoconductor unit. Wrong Toner xxxx An inappropriate toner cartridge is installed. Install only the toner cartridge listed in “Consumable products”...
  • Page 311: Canceling Printing

    “Canceling Printing” on page 109. Using the Cancel Job button The q Cancel Job button on your printer is the quickest and easiest way to cancel printing. Pressing this button cancels the currently printing job. Pressing the q Cancel Job button for more than two seconds deletes all jobs from the printer memory, including jobs the printer is currently receiving or printing.
  • Page 312 3. Press the display. 4. Press the ready to receive a new print job. Troubleshooting Down button several times until Reset to Enter button. Printing is canceled the printer is...
  • Page 313: Chapter 9 Functions Of The Control Panel

    When to make control panel settings In general, printer settings can be made from the printer driver, and do not need to be made using the control panel. In fact, printer driver settings override settings made using the control panel, so...
  • Page 314 Accessing the control panel menus When the Ready light is on, pressing any of the control panel buttons shown below accesses the control panel menus. Functions of the Control Panel...
  • Page 315 Using the control panel buttons Once you have accessed the menus, the control panel buttons function as shown below. a. Back button: b. Up/Down buttons: c. Enter button: d. Start/Stop button: Return to the previous level. Scroll through menus, items, and settings on the current level.
  • Page 316 Note: You need to turn the printer off and then on to activate some settings. For details, see “Control Panel Menus” on page 319. 6. Press the N Start/Stop button to exit the control panel menus.
  • Page 317: Printing And Deleting Reserve Job Data

    Printing and Deleting Reserve Job Data Print jobs stored on the printer’s optional Hard Disk Drive using the Re-Print Job, Verify Job, and Stored Job options of the Reserve Job function can be printed and deleted using the control panel’s Quick Print Job Menu.
  • Page 318: Using The Confidential Job Menu

    Using the Confidential Job Menu Follow these steps to print or delete Confidential Job data. 1. Make sure the LCD panel displays Ready or Standby, then press the 2. Press the ConfidentialJobMenu appears on the LCD panel, then press Enter button. 3.
  • Page 319: Control Panel Menus

    Passwords consist of numbers from 1 through 4. If no print jobs have been saved with the password you entered, Password Error appears briefly on the LCD panel then the printer exits the control panel menus. Confirm the password and try again. 5. Use the appropriate job name, then press the 6.
  • Page 320 Press the Up and menus. The menus and menu items appear in the order shown below. Menu Information Menu Tray Menu Emulation Menu Printing Menu Setup Menu Quick Print Job Menu* ConfidentialJobMe Reset Menu Parallel Menu* USB Menu* Network Menu* Functions of the Control Panel Down buttons to scroll through the Items...
  • Page 321 *3 This item appears only when the Network I/F setting in the Emulation Menu is on. *4 These items appear only when the corresponding options are installed. *5 This Item appears only when there is print job data stored in the printer’s Hard Disk Drive to be printed by using the Quick Print Job Menu.
  • Page 322: Information Menu

    From this menu you can check the toner level and the remaining service life of consumable products. You can also print status and sample sheets showing the printer’s current settings, available fonts, and a brief summary of available features. Functions of the Control Panel...
  • Page 323 Press the Down or Enter button to print a sheet or font sample. Item Status Sheet Reserve Job List* Form Overlay List* Network Status Sheet* Color Regist Sheet AUX Status Sheet* PS3 Status Sheet* PS3 Font Sample* ESC/Page Font Sample LJ4 Font Sample ESCP2 Font Sample FX Font Sample...
  • Page 324 “Setup Menu” on page 330. PS3 Font Sample, LJ4 Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample Prints a sample of the fonts available for your selected printer emulation. Functions of the Control Panel...
  • Page 325: Tray Menu

    Total Pages Displays the total number of pages printed by the printer. Color Pages Displays the total number of pages printed in color by the printer. B/W Pages Displays the total number of pages printed in black-white by the printer.
  • Page 326 The paper type settings in this menu can also be made from your printer driver. Settings you make in your printer driver override these settings, so use your printer driver whenever you can. Item MP Tray Size LC1 Size LC2 Size**...
  • Page 327: Emulation Menu

    Page Size and Orientation, when printing from an application or operating system that does not support your printer driver. Be sure to use the printer driver to make these settings whenever you can, since settings made on your computer always override these settings.
  • Page 328: Page Size

    Item Page Size Wide A4 Orientation Resolution RITech Toner Save Image Optimum Top Offset LeftOffset T Offset B L Offset B * Default setting varies according to the country of purchase. Page Size Specifies the paper size. Wide A4 Selecting On decreases the left and right margins from 4 mm to 3.4 mm.
  • Page 329 Turning RITech on produces smoother and crisper lines, text, and graphics. Toner Save When this setting is selected, the printer saves toner by substituting a gray shade for the black inside of characters. The characters are outlined in full black on the right and lower edges.
  • Page 330: Setup Menu

    L Offset B Adjusts the horizontal printing position on the back of the paper when printing on both sides. Use this if the printout on the back is not where you expected. Setup Menu This menu allows you to make various basic configuration settings related to paper sources, feeding modes, and error handling.
  • Page 331 Item Lang Time Out Paper Source MP Mode Manual Feed Copies Duplex Binding Start Page Paper Type Page Side Skip Blank Page** Auto Eject Page Size Ignore Auto Cont Page Protect LCD Contrast Cyan Regist Magenta Regist Yellow Regist * Available only when the corresponding option is installed. ** Available only when in PCL5e, ESC/Page, ESC/P2, or I239X mode.
  • Page 332 Time Out Specifies the length of the time the printer waits when it is ready to print and no new data is received. When this time is up, the printer searches for new print data from other interfaces.
  • Page 333 Specifies whether printing starts from the front or back of the page. Paper Type Specifies the type of paper to be used for printing. The printer adjusts the printing speed according to this setting. The printing speed is reduced when Thick, Extra Thk, or Trnsprnc is selected.
  • Page 334 Size Ignore If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps printing even if the image size exceeds the printable area for the specified paper size. This may cause smudges because of the toner that is not transferred onto the paper properly.
  • Page 335 LCD Contrast Adjusts the contrast of the LCD panel. Use the Down buttons to set the contrast between 0 (lowest contrast) and 15 (highest contrast.) Cyan Regist Adjusts the registration position of the color cyan relative to black. To adjust the registration, select Color Regist Sheet on the control panel’s Information Menu to print a color registration sheet.
  • Page 336: Quick Print Job Menu

    Quick Print Job Menu This menu allows you to print or delete print jobs that were stored in the printer’s Hard Disk Drive using the Quick Print Job feature (Re-Print Job, Verify Job, Stored Job) of the printer driver’s Reserve Job function. For instructions on using this menu, see “Using the Quick Print Job Menu”...
  • Page 337: Parallel Menu

    Reset All Stops printing, clears the printer memory, and restores the printer settings to their default values. The print jobs received from all interfaces are erased. Note: Performing Reset All clears print jobs received from all interfaces. Be careful not to interrupt someone else’s job.
  • Page 338: Usb Menu

    Note: To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page 336.
  • Page 339: Network Menu

    Note: To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page 336.
  • Page 340: Lj4 Menu

    LJ4 Menu These settings control the fonts and symbol sets when in the LJ4 mode. Item Font Source Font Number Pitch** Height** SymSet Form Source SymSet Dest SymSet CR Function LF Function Tray Assign Functions of the Control Panel Settings (default in bold) Resident, Download, ROM A* 0 to 65535 (depending on your settings) 0.44 ...
  • Page 341 ** Depending on whether Letter (60) or A4 (64) paper has been selected. Note: If you normally use the HP LaserJet 4 printer driver when printing, you should change settings using this driver whenever you can. Printer driver settings always override the LJ4 Menu options.
  • Page 342 Selects the number of lines for the selected paper size and orientation. This also causes a line spacing (VMI) change, and the new VMI value is stored in the printer. This means that later changes in the Page Size or Orientation settings cause changes in the Form value, based on the stored VMI.
  • Page 343: Gl2 Menu

    GL2 Menu This menu lets you set the printer to emulate a plotter, allowing you to use software which requires a plotter for output. The LJ4GL2 mode is similar to the GL/2 mode supported in the HP LaserJet 4 mode. The GLlike mode emulates some of the HP-GL plotter commands and includes all the commands found in HP’s...
  • Page 344 Orientation If you need to configure the printer settings, first switch to the GL/2 emulation mode, then change the settings using the printer driver, or the control panel menus. Note: Settings or data saved in the printer’s RAM (such as downloaded fonts) may be erased when you change the emulation mode.
  • Page 345: Ps3 Menu

    Error Sheet Coloration Image Protect Error Sheet When you select On, the printer prints out an error sheet. Coloration Allows you to specify the method of color printing. Color refers to color printing at 1 bit/pixel, Mono refers to monochrome printing, while TrueCol.
  • Page 346: Escp2 Menu

    ESCP2 Menu This menu allows you to make settings which affect the printer when it is in the ESC/P 2 emulation mode. Item Font Pitch Condensed T. Margin Text CGTable Country Auto CR Auto LF Bit Image ZeroChar * Depending on whether Letter (62) or A4 (66) paper has been selected.
  • Page 347 Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Condensed Turns condensed printing on or off. T. Margin Sets the distance from the top of the page to the baseline of the first printable line.
  • Page 348 This function is handled automatically by most applications. Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with each carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On if your text lines overlap.
  • Page 349: Fx Menu

    FX Menu This menu allows you to make settings which affect the printer when it is in the FX emulation mode. Item Font Pitch Condensed T. Margin Text CGTable Country Auto CR Auto LF Bit Image ZeroChar * Depending on whether Letter (62) or A4 (66) paper has been selected.
  • Page 350 Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Condensed Turns condensed printing on or off. T. Margin Sets the distance from the top of the page to the baseline of the first printable line.
  • Page 351: I239X Menu

    This function is handled automatically by most applications. Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with each carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On if your text lines overlap.
  • Page 352: Proportional Spacing

    These settings are available only when the printer is in the I239X mode. Item Font Pitch Code Page T. Margin Text Auto CR Auto LF Alt. Graphics Bit Image ZeroChar CharacterSet * Depends on whether Letter (63) or A4 (67) paper has been selected.
  • Page 353 This function is handled automatically by most applications. Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with each carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On if your text lines overlap.
  • Page 354 Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you select Dark, the bit image density is high, and if you select Light, the bit image density is low. If you select BarCode, the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots.
  • Page 355: Appendix A Technical Specifications

    Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 356: Available Paper Types

    However, it is described as weighing from 106 to 216 g/m² in this guide. Paper that should not be used You cannot use the following paper in this printer. It may cause printer damage, paper jams, and poor print quality.
  • Page 357 Previously printed paper by any other color laser printers, black-and-white laser printers, color copiers, black-and-white copiers, ink jet printers, or thermal transfer printers Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses high-temperature-sensitive ink (around 210°C) Labels that peel easily or labels that do not cover the backing sheet completely Coated paper or special surface-colored paper...
  • Page 358: Specifications

    Specifications Plain paper Weight: Size: Paper Sources: Technical Specifications 60 to 105 g/m², 16 to 28 lb A4 (210 × 297 mm) A5 (148 × 210 mm) B5 (182 × 257 mm) Letter (216 × 279 mm, 8.5 × 11 in.) Legal (216 ×...
  • Page 359: Thick Paper

    Envelopes Size: Paper Source: Labels Size: Paper Source: Thick paper Weight: Size: Paper Source: Extra thick paper Weight: Monarch (3 7/8 × 7 1/2 in.) Commercial 10 (4 1/8 × 9 1/2 in.) DL (110 × 220 mm) C5 (162 × 229mm) C6 (114 ×...
  • Page 360: Printable Area

    Size: Paper Source: EPSON Color Laser Paper Size: Paper Sources: EPSON Color Laser Transparencies Size: Paper Source: Printable area 5-mm minimum margin on all sides Note: The printable area varies, depending on the emulation mode in use. When using ESC/Page language, there is 5-mm minimum margin on all sides.
  • Page 361: Printer

    Paper feed alignment: Duplex Input paper supply: MP tray: Standard paper cassette: Paper output capacity: Up to 250 sheets of plain paper, EPSON Internal emulation: Laser beam scanning and dry electrophotographic process 600 dpi, 300dpi 24 pages per minute or less Less than 13.2 seconds from the MP tray...
  • Page 362 IBM Proprinter emulation (I239X mode) 84 scalable fonts, and 7 bitmap fonts 64 MB, expandable up to 1024 MB (To increase printer memory to more than 576 MB, you have to remove the original 64 MB DIMM and install two...
  • Page 363: Environmental

    Environmental Temperature: Humidity: Altitude: Mechanical Dimensions and weight: Durability: Electrical Voltage Rated frequency Rated current In use: Not in use: In use: Not in use: 3,100 meters (10,170 feet) maximum Height: 44.5 cm (17.5 in.) Width: 43.9cm (17.3 in.)* Depth: 63.8 cm (25.1 in.) Weight: Approx.
  • Page 364: Standard And Approvals

    Power During consum printing* ption During standby mode Average Sleep mode * Includes optional cassette unit. Standard and approvals U.S. model: Safety European model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC Australian model: Technical Specifications 110 V to 120 V Model (Model KAA-3) Maximum...
  • Page 365 Laser safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
  • Page 366: Interfaces

    Interfaces Parallel interface Use the IEEE 1284-I compliant parallel interface connector. ECP mode/Nibble mode USB interface USB 1.1 Note: Only computers equipped with a USB connector and running Mac OS 8.6 to 9.x and X or Windows Me, 98, XP, or 2000 support the USB interface.
  • Page 367: Options And Consumables

    Two paper cassettes mounted Automatic feed delivery system Cassette capacity up to 500 sheets (for each of cassettes) Plain paper, EPSON Color Laser Paper DC 5V and 24V supplied by the printer KAA-4 (C12C802061) KAA-2 (C12C802071) 172 mm (6.8 in.) 439 mm (17.3 in.)
  • Page 368: Memory Modules

    Height: Width: Depth: Weight: * This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC. Memory modules DRAM type: Memory size: CAS Latency Type: Dimensions: * SPD stands for Serial Presence Detect, a chip residing on the memory module that contains information about the size, speed, and other specifications of the memory as well as manufacturer information that can be retrieved by the motherboard.
  • Page 369: Hard Disk Drive

    Hard Disk Drive Product code: Capacity: * This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC. Toner cartridges Product number: Storage temperature: 0 to 35°C (32 to 95°F) Storage humidity: Life: (under the conditions of A4 size paper, continuous printing, and 5% print ratio) This product conforms to CE marking requirements in accordance with EC...
  • Page 370: Photoconductor Unit

    Technical Specifications S051093* 15 to 80% RH 30,000 pages of continuous printing Service life may be shortened by repeatedly warming up the printer, or by frequently printing on envelopes, labels, thick paper, or transparencies. S053006 15 to 80% RH 25,000 pages of continuous printing...
  • Page 371: Fuser Unit 120/220

    S053011/S053012* Product number varies by location. 15 to 80% RH 100,000 pages of continuous printing Service life may be shortened by repeatedly warming up the printer, or by frequently printing on envelopes, labels, thick paper, or transparencies. Technical Specifications...
  • Page 372 Technical Specifications...
  • Page 373: Appendix B Working With Fonts

    Appendix B Working with Fonts EPSON BarCode Fonts (Windows Only) EPSON BarCode Fonts let you easily create and print many types of bar codes. Normally, bar code creation is a laborious process requiring you to specify various command codes, such as Start bar, Stop bar and OCR-B, in addition to the bar code characters themselves.
  • Page 374: Working With Fonts

    Code39 EPSON Code39 EPSON Code39 CD EPSON Code39 CD EPSON Code39 Num Code128 EPSON Code128 Interleaved 2 EPSON ITF of 5 (ITF) EPSON ITF EPSON ITF CD Num EPSON ITF Codabar EPSON Codabar EPSON Codabar CD EPSON Codabar CD EPSON...
  • Page 375: System Requirements

    Operating system: Microsoft Windows Me, 98, 95, Windows XP, Hard disk: Note: EPSON BarCode Fonts can only be used with EPSON printer drivers. Installing EPSON BarCode Fonts Follow these steps to install EPSON BarCode Fonts. The procedure described here is for installation in Windows 98; the procedure for other Windows operating systems is nearly the same.
  • Page 376 Agree. 4. In the dialog box that appears, click Install Software. 5. Click Custom. 6. Select the EPSON BarCode Font check box and click Install. Then follow the on-screen instructions. 7. When installation is complete, click OK.
  • Page 377: Printing With Epson Barcode Fonts

    Printing with EPSON BarCode Fonts Follow these steps to create and print bar codes using EPSON BarCode Fonts. The application featured in these instructions is Microsoft WordPad. The actual procedure may differ slightly when printing from other applications. 1. Open a document in your application and enter the characters you want to convert into a bar code.
  • Page 378 3. Select the EPSON BarCode Font you want to use, then set the font size and click OK. Note: In Windows XP, 2000, and NT 4.0, you cannot use font sizes larger than 96 points when printing bar codes. 4. The characters you selected appear as bar code characters similar to those shown below.
  • Page 379 5. Select Print from the File menu, then select your EPSON printer and click Properties. Make the following printer driver settings. AcuLaser C4100 is a color printer. See the Color Printer Driver section in the table below. Color Print Quality...
  • Page 380 Because special characters such as Start bar and Stop bar are added when an EPSON BarCode Font is selected, the resulting bar code may have more characters than were originally input.
  • Page 381: Barcode Font Specifications

    BarCode Font specifications This section contains details on the character input specifications for each EPSON BarCode Font. EPSON EAN-8 EAN-8 is an eight-digit abbreviated version of the EAN bar code standard. Because the check digit is added automatically, only 7 characters can be input.
  • Page 382 Print sample EPSON EAN-8 EPSON EAN-13 EAN-13 is the standard 13-digit EAN bar code. Because the check digit is added automatically, only 12 characters can be input. Character type Number of characters Font size The following codes are inserted automatically and need not be...
  • Page 383 Print sample EPSON EAN-13 EPSON UPC-A UPC-A is the standard bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). Only regular UPC codes are supported. Supplementary codes are not supported. Character type Number of characters Font size...
  • Page 384 Print sample EPSON UPC-A EPSON UPC-E UPC-E is the UPC-A zero-suppression (deletes extra zeros) bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). Character type Number of characters Font size The following codes are inserted automatically and need not be...
  • Page 385 Print sample EPSON UPC-E EPSON Code39 Four Code39 fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Code39 standard.
  • Page 386 Recommended sizes are 26 pt, 52 pt, 78 pt, and 104 pt. When OCR-B is used: 36 pt or more (up to 96 pt in Windows XP/2000/NT). Recommended sizes are 36 pt, 72 pt, 108 pt, and 144 pt. EPSON Code39 CD EPSON Code39 CD Num...
  • Page 387 The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Code128 standard. For this reason, it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping.
  • Page 388 Print sample EPSON Code128 EPSON ITF The EPSON ITF fonts conform to the USS Interleaved 2-of-5 standard (American). Four EPSON ITF fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Interleaved 2-of-5 standard.
  • Page 389 Font size The following codes are inserted automatically and need not be input by hand: Left/Right quiet zone Start/Stop character Check digit The numeral “0” (added to the beginning of character strings as needed) When OCR-B is not used: 26 pt or more (up to 96 pt in Windows XP/2000/NT).
  • Page 390 When either a Start or a Stop character is input, Codabar fonts automatically insert the complementary character. If neither a Start nor a Stop character is input, these characters are automatically input as the letter “A”. Working with Fonts EPSON ITF CD EPSON ITF CD Num...
  • Page 391 Character type Number of characters Font size The following codes are inserted automatically and need not be input by hand: Left/Right quiet zone Start/Stop character (when not input) Check digit Numbers (0 to 9) Symbols (- $ : / . +) No limit When OCR-B is not used: 26 pt or more (up to 96 pt in Windows XP/2000/NT).
  • Page 392: Available Fonts

    The following table lists the fonts that are installed in your printer. The names of all the fonts appear in your application software’s font list if you are using the driver provided with the printer. If you are using a different driver, all of these fonts may not be available.
  • Page 393: Lj4/Gl2 Mode

    LJ4/GL2 mode Font Name Courier ITC Zapf Dingbats CG Times CG Omega Coronet Clarendon Condensed Univers Univers Condensed Antique Olive Garamond Marigold Albertus Ryadh Malka Dorit Naamit Arial Times New Helvetica Family Medium, Bold, Italic, Bold Italic Medium, Bold, Italic, Bold Italic Medium, Bold, Italic, Bold Italic Medium, Bold, Medium Italic, Bold Italic...
  • Page 394 ITC Zapf Chancery Italic Symbol SymbolPS Wingdings Letter Gothic Naskh Koufi CourierPS Line Printer OCR A OCR B Code39 EAN/UPC When selecting fonts in your application software, choose the font name listed in the HP Equivalent column. Working with Fonts Family...
  • Page 395: Esc/P 2 And Fx Modes

    Print a sample and make sure the fonts can be read before printing large quantities. ESC/P 2 and FX modes Font Name Courier EPSON Prestige EPSON Roman EPSON Sans serif Arial Letter Gothic Times New Roman EPSON Script OCR A OCR B * Available only in ESC/P2 mode.
  • Page 396: I239X Mode

    EPSON Gothic EPSON Orator EPSON Script EPSON Presentor EPSON Sans serif OCR B Note: Depending on the print density, or on the quality or color of the paper, the OCR B font may not be readable. Print a sample and make sure the font can be read before printing large quantities.
  • Page 397: Adding More Fonts

    Downloaded fonts, also called soft fonts, remain in printer memory until you turn off the printer or otherwise reset it. If you plan on downloading many fonts, make sure your printer has sufficient memory.
  • Page 398: Epson Font Manager (Windows Only)

    EPSON Font Manager (Windows Only) EPSON Font Manager provides you with 131 software fonts. System requirements To use EPSON Font Manager, your computer system should meet the following requirements: Computer: Operating system: Hard disk: Installing EPSON Font Manager Follow these steps to install EPSON Font Manager.
  • Page 399 Agree. 4. In the dialog box that appears, click Install Software. 5. Click Custom. 6. Select the EPSON Font Manager check box and click Install. Then follow the on-screen instructions. Working with Fonts...
  • Page 400 7. When installation is complete, click OK. EPSON Font Manager is now installed on your computer. Working with Fonts...
  • Page 401: Appendix C Symbol Sets

    Appendix C Symbol Sets Introduction to Symbol Sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. Note: Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer’s settings.
  • Page 402 19 Typefaces Courier CG Times Universe Letter Gothic Line Printer 19 Typefaces Courier CG Times Universe Letter Gothic 19 Typefaces Courier CG Times Universe Letter Gothic Dorit Malka Naamit Naskh Koufi Ryadh Symbol Sets IBM-US (10U) ECM94-1 (0N) 8859-9 ISO (5N) IBM-DN (11U) PcE.Europe (17U)
  • Page 403 19 Typefaces Courier CG Times Universe Letter Gothic Dorit Malka Naamit Naskh Koufi Ryadh Line Printer Courier CG Times Universe Letter Gothic The 19 typefaces refer to those listed below: CG Omega Coronet Clarendon Condensed Univers Condensed Antique Olive Garamond...
  • Page 404: International Character Sets For Iso

    International character sets for ISO The following are the available international character sets for ISO. Character sets: Symbol Sets ANSI ASCII (0U) French (0F) Italian (0l) Swedis 2 (0S) UK (1E) HP Spanish (1S) Chinese (2K) IRV (2U) Portuguese (4S) IBM Spanish (6S) Norweg 1 (0D) HP German (0G)
  • Page 405: In The Esc/P 2 Or Fx Modes

    8859-15ISO PcSl437* not available PcTurk1* not available not available 8859-9 ISO* Mazowia* not available CodeMJK* not available Courier EPSON Roman EPSON Sans serif EPSON Prestige EPSON Script available available available available available available available available available...
  • Page 406 PcGk437* not available not available PcGk851* PcGk869* not available 8859-7 ISO* not available not available PcCy855* PcCy866* not available Bulgarian* not available not available PcUkr866* Hebrew7* not available Hebrew8* not available not available PcHe862* PcAr864* not available PcLit771* not available not available PcLit774* Estonia*...
  • Page 407: International Character Sets

    International character sets You can select one of the following international character sets using the ESC R command: Character sets: * Available for ESC/P 2 emulation only Characters available with the ESC (^ command To print the characters in the table below, use the ESC (^ command.
  • Page 408: In The I239X Emulation Mode

    Prestige, EPSON Gothic, EPSON Presentor, EPSON Orator, and EPSON Script. In the EPSON GL/ 2 Mode The available symbol sets in the EPSON GL/ 2 mode are the same as those in LaserJet4 emulation mode. See “In the LJ4 Emulation Mode” on page 401.
  • Page 409: Contacting Customer Support

    Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
  • Page 410: For Users In Latin America

    Resto del país Perú Venezuela For users in Australia EPSON Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Access From the Internet, you can reach EPSON’s Latin American web site at http://www.latin.epson.com...
  • Page 411 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advise. Operators on the Helpdesk can aid you in installing, configuring and operating your EPSON product.
  • Page 412: For Users In Singapore

    We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your EPSON product documentation, type of computer, operating system, application programs, and any information you feel is required.
  • Page 413: For Users In Indonesia

    Epson Hotline (Phone: (66)2-670-0333) Our Hotline team can help you with the following over the phone: Sales enquiries and product information Product usage questions or problem Enquiries on repair service and warranty For users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id)
  • Page 414: For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet Home Page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...
  • Page 415: For Users In Malaysia

    Product information Answers to Frequently Asked Questions (FAQs) Latest versions of EPSON product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Electronic Bulletin Board System An electronic bulletin board system (BBS) is also available to obtain product information and the latest versions of product drivers.
  • Page 416: For Users In India

    Epson Trading (M) SDN. BHD Head Office. Phone: 603-56288288 Fax: 603-56212088 Epson Helpdesk Sales enquiries and product information (Infoline) Phone: Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: For users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in)
  • Page 417 Pune Ahmedabad Toll Free Telephone Support To learn more about Epson products or to avail service support, please call 1600 440011. This is a toll-free number and can be accessed (9 A.M to 9 P.M) anywhere in the country. 5321 266-70...
  • Page 418: For Users In The Philippines

    For users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Corporation at the telephone and fax numbers and e-mail address below: Phone: (63) 2-813-6567 Fax: (63) 2-813-6545 E-mail: customersupport@epc.epson.com.ph...
  • Page 419 A control code to return the printing position to the start of the next line after printing one line. default A value or setting that takes effect when the printer is turned on, reset, or initialized. download To transfer information from the computer to the printer.
  • Page 420 See printer driver. drum The part of the printer mechanism where the image is formed and transferred to paper. emulation See printer emulation. FF (Form Feed) A control code to break the page. fixed-width font A font whose characters are allotted the same amount of horizontal space, no matter the width of the character.
  • Page 421 The part of the printer’s electronic system that is used to store information. Some information is fixed and is used to control how the printer operates. Information that is sent to the printer from the computer (such as downloaded fonts) is stored in memory temporarily. See also RAM and ROM.
  • Page 422 A font that is stored permanently in the printer’s memory. resolution A measure of the fineness and clarity of images produced by the printer or monitor. Printer resolution is measured in dots per inch. Monitor resolution is measured in pixels.
  • Page 423: Status Sheet

    A report that lists the printer settings and other printer information. symbol set A collection of symbols and special characters. Symbols are assigned to specific codes in a character table. toner The colored powder contained in the toner cartridges that is used to print images on the paper.
  • Page 424 Glossary...
  • Page 425 Confidential Job (Macintosh), 146 Confidential Job (Windows), 92 ConfidentialJob Menu, 336 Consumables fuser unit, 234 photoconductor unit, 228 replacement messages, 221 transfer unit, 238 Contacting EPSON, 409 Control panel settings, 313 Control panel menus overview of available menus, 319 Control panel settings Index...
  • Page 426 EPSON BarCode Fonts about, 373 formatting, 379 inputting, 379 installing, 375 printing, 377 specifications, 381 system requirements, 375 EPSON Color Laser Paper specifications, 360 EPSON Color Laser Transparencies specifications, 360 EPSON Status Monitor 3 about, 94 about (Macintosh), 148 accessing, 97...
  • Page 427 397 EPSON BarCode Fonts, 373 selecting, 397 Fuser unit handling precautions, 234 replacing, 234 specifications, 371 Guides Administrator’s Guide, 1 Quick Reference, 1 Reference Guide, 1 Setup Sheet, 1 Hard Disk Drive about, 193 installing, 194 removing, 198 Imaging cartridges...
  • Page 428 Labels driver settings, 52 specifications, 359 the use of, 52 Loading paper custom size paper, 54 envelopes, 51 transparencies, 49 Memory modules installing, 200 removing, 205 specifications, 368 Options 500-Sheet/1000-Sheet Optinal Paper Cassette Unit, 184 Adobe PostScript 3 ROM module, 209 Hard Disk Drive, 193 memory modules, 200 Output tray, 47...
  • Page 429 500-Sheet /1000-Sheet Optional Paper Cassette Unit, 36 for EPSON Color Laser Paper, 48 for EPSON Color Laser Transparencies, 48 MP tray, 35 selecting, 37 Standard lower paper cassette, 36 Parallel interface specifications, 366 Password entering for Confidential Job, 318 for Confidential Job (Macintosh), 147...
  • Page 430 Re-Print Job (Windows), 88 Reserve Job (Macintosh), 139 Confidential Job (Macintosh), 146 Stored Job (Macintosh), 144 Verify Job (Macintosh), 142 Reserve Job (Windows), 87 Confidential Job (Windows), 92 Stored Job (Windows), 91 Verify Job (Windows), 89 Resetting the printer, 311 Index...
  • Page 431 369 Status sheet printing, 267 Stored Job (Macintosh), 144 Stored Job (Windows), 91 Symbol sets EPSON GL/ 2 mode, 408 ESC/P 2 mode, 405 FX mode, 405 I239X mode, 408 international character sets, 407 introduction, 401 ISO sets, 404...
  • Page 432 276 Uninstalling printer software, 110 printer software (Macintosh), 156 USB device driver, 113 USB connection setting (Macintosh), 154 settings, 107 Using Reserve Job (Macintosh), 139 Reserve Job (Windows), 87 Verify Job (Macintosh), 142 Verify Job (Windows), 89...

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