Troubleshooting - Philips SRP2024A/27 User Manual

Troubleshooting

Remote does not operate your device.
• Make sure the batteries are fresh and
installed correctly.
• Aim the remote directly at your device, and
make sure that there are no obstructions
between the remote and device.
• Make sure you select the appropriate device on
the remote you wish to control; TV for TV and
DVD for DVD player.
• Try programming the remote with a different
code. See Direct Code Entry section.
• Remote may not be compatible with your
device.
Remote does not operate some features
of your device.
• Sometimes a particular code might operate a
few features but not all. Try programming the
remote with a different code from the Code list.
See Direct Code Entry section.
• Remote may not be able to operate all features
of your device or button names may be different
than that of your original remotes.
If you have any questions or would like
additional information, please, visit www.byjasco.
com or contact our Customer Care Center at
1-844-816-0320, Monday-Friday 7AM-8PM CST.
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