Samsung SM-T395 User Manual
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Samsung SM-T395 User Manual

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USER MANUAL
SM-T390
SM-T395
English (EU). 06/2019. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-T395

  • Page 1 USER MANUAL SM-T390 SM-T395 English (EU). 06/2019. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Basics Apps and features Read me first Installing or uninstalling apps Device overheating situations and S Pen features solutions Phone (SM-T395) Device layout and functions Contacts Battery Messages (SM-T395) SIM or USIM card (nano-SIM card) Internet (SM-T395)
  • Page 3 177 Software update 130 Connections 178 User manual 132 Wi-Fi 178 About tablet 134 Bluetooth 136 NFC and payment 138 Data saver (SM-T395) Appendix 139 Mobile Hotspot and Tethering 179 Troubleshooting (SM-T395) 140 More connection settings 142 Sounds and vibration...

  • Page 4: Basics

    For large data transfers, it is recommended to use the Wi-Fi feature. (SM-T395) • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.
  • Page 6 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • D o not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.

  • Page 7: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 8 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 9 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 10 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...

  • Page 11: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 12 Front camera Proximity/Light sensor Speaker (SM-T395) Power key Volume key Touchscreen Recents key Back key Home key (Fingerprint recognition sensor) Multipurpose jack (USB Type-C) Rear camera Microphone Main antenna (SM-T395) GPS antenna Flash Back cover NFC antenna Speaker Earphone jack Microphone...
  • Page 13 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • C onnectivity problems and battery drain may occur in the following situations: –...
  • Page 14 Basics Keys Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to open the list of recent apps. Recents •...
  • Page 15 Basics S Pen S Pen button S Pen nib Tweezers Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. The Recents key and the Back key can be used with the S Pen.
  • Page 16 Basics Replacing the S Pen nib If the nib is dull, replace it with a new one. Firmly hold the nib with the tweezers and remove it. Insert a new nib into the S Pen.
  • Page 17 • F or more information about the S Pen, visit the Samsung website. • I f the S Pen is not working properly, take it to a Samsung Service Centre. • Y ou can insert the S Pen into the top of the protective case. Refer to Installing the S for more information.

  • Page 18: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 19 Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device. Removing the battery Remove the back cover.
  • Page 20 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 21 Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Do not remove the battery before removing the charger. This may damage the device.
  • Page 22 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.

  • Page 23: Sim Or Usim Card (Nano-Sim Card) (Sm-T395)

    • U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 24: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 25 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 26: Protective Case

    Basics Protective case Installing the protective case Insert the top of the device into the case, and then press the other side of the case firmly to install it. Removing the protective case Twist the top edge of the case until the device protrudes from it, and then remove the device from the case.

  • Page 27: Turning The Device On And Off

    Basics Installing the S Pen Insert the S Pen into the top of the protective case. Do not insert the S Pen backwards into the protective case. Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

  • Page 28: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.

  • Page 29: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 30 Basics Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account, you should create one. Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account. Alternatively, launch the Settings app and tap Tap Create account.

  • Page 31: Transferring Data From Your Previous Device (Smart Switch)

    Basics Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Accounts and backup → Accounts. Tap Samsung account → → Remove account.
  • Page 32 Basics On the previous device, tap Send data → Wireless. On the previous device, select an item to transfer and tap Send. On your device, tap Receive. Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage, such as a microSD card.

  • Page 33: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 34 Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
  • Page 35 Basics Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 36 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 37 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 38 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 39 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 40 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 41 Basics Icon Meaning Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
  • Page 42 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 43 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.

  • Page 44: Notification Panel

    Basics Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 45 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...

  • Page 46: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. View more keyboard functions.
  • Page 47 Basics Additional keyboard functions Some features may not be available depending on the region or service provider. • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap • : Enter emoticons. •...
  • Page 48 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 49: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 50 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...

  • Page 51: Pen Features

    Apps and features S Pen features Air command Air command is a menu that provides S Pen features and quick access to frequently used apps. To open the Air command panel, hover the S Pen over the screen and press the S Pen button. You can also tap the Air command icon with the S Pen.
  • Page 52 Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature. • C reate note: Create notes easily in a pop-up window without launching the Samsung Notes app. Refer to Create note for more information.
  • Page 53 Advanced features → S Pen, and then tap the Floating icon switch to activate it. Create note Create notes easily in a pop-up window without launching the Samsung Notes app. Open the Air command panel and tap Create note. Alternatively, double-tap the screen while pressing and holding the S Pen button.
  • Page 54 Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.
  • Page 55 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Adjust the position and size of the capturing area.
  • Page 56 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. When there is content you want to capture, open the Air command panel and tap Screen write.
  • Page 57 Apps and features Select an option to use with the screenshot. • S ave: Save the screenshot in Gallery. • S hare: Share the screenshot with others. Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view.
  • Page 58 Apps and features Colouring You can colour images provided by PENUP. Using the various colours, create your own artwork. Open the Air command panel, tap Colouring, select an image, and then start colouring the image. When you are finished, save the image to Gallery or post it to PENUP.
  • Page 59 Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop- up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features →...
  • Page 60 Apps and features Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others.
  • Page 61 Apps and features Direct pen input Fill in forms and write messages using your handwriting with the S Pen. Hover the S Pen over a text field. to open the handwriting field. Write with the S Pen. If this feature is not activated, launch the Settings app, tap Advanced features → S Pen →...
  • Page 62 When the screen is off, hover the S Pen over the screen and press the S Pen button. Write or draw a memo. To extend the page, tap To save the memo, tap Save in Notes. The memo will be saved to Samsung Notes → → Screen off memo.

  • Page 63: Phone (Sm-T395)

    Apps and features Phone (SM-T395) Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options.
  • Page 64 Apps and features Making calls from call logs or contacts list Tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 65 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later.
  • Page 66 Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • A dd call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
  • Page 67 Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.

  • Page 68: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location and tap Select. Enter contact information. Select a storage location. Add an image.
  • Page 69 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 70 Launch the Contacts app and tap → Share. Select contacts and tap Share. Select a sharing method. Saving and sharing profile (SM-T395) Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.
  • Page 71 → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. (SM-T395) Tap Add member, select contacts to add to the group, and then tap Done. Tap Save.
  • Page 72 Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. → Manage contacts → Merge contacts. Launch the Contacts app and tap Tick contacts and tap Merge.

  • Page 73: Messages (Sm-T395)

    Apps and features Messages (SM-T395) Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 74 Apps and features to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact. View your conversation.
  • Page 75 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.

  • Page 76: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 77 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.

  • Page 78: Email

    Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. →...

  • Page 79: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 80 Apps and features to take a photo or tap to record a video. Options for current shooting mode Stickers list Camera settings Switch between the front and rear cameras. Take a photo. Preview thumbnail Shooting modes Current mode • T o adjust the brightness of photos or videos, tap the screen. When the adjustment bar appears, drag on the adjustment bar towards •...
  • Page 81 Apps and features Zooming in and out Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Z ooming features are available only when using the rear camera. • T he 2x optical zoom may not work in low-light environments. Using the focus and exposure features You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
  • Page 82 Apps and features Applying beauty effects You can select a filter effect and also modify your facial features, such as your skin tone or face shape, before taking a self-portrait. On the preview screen, tap Select a filter effect or beauty effects and take a photo. Video mode The camera adjusts the shooting options automatically based on the surroundings to record videos easily.
  • Page 83 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options •...
  • Page 84 Apps and features HDR mode Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR. Without effect With effect Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night.
  • Page 85 Apps and features Animated GIF mode Create an animated photo from a series of photos. On the shooting modes list, tap Animated GIF. You must first add this mode to the shooting modes list before you can use it. On the →...
  • Page 86 Apps and features Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
  • Page 87 Apps and features • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the Spot uses the light in a concentrated centre area of the shot to exposure of the shot.
  • Page 88 • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • A bout Camera: View the Camera app version and legal information.

  • Page 89: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Add the image to favourites.
  • Page 90 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Display your videos. Rewind or Access additional fast-forward by options. dragging the bar. Capture the current Create an animated screen.
  • Page 91 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
  • Page 92 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
  • Page 93 • T o use this feature, your phone number must be verified. (SM-T395) • T o use this feature, you must register and sign in to your Samsung account. • Y ou may incur additional charges when sharing files via the mobile network.
  • Page 94 Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.

  • Page 95: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view...
  • Page 96 Apps and features On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, press the Home key or the Back key and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 97 Apps and features Pop-up view Press the Recents key to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.

  • Page 98: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 99 Apps and features Composing notes with handwriting On the note composer screen, tap Pen to write or draw with the S Pen. Undo Redo Select and edit. Eraser Easy writing pad Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen colour.
  • Page 100 Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more.
  • Page 101 Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. When there is handwriting on the note, tap To change the shape of the selection, tap once more. Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location.
  • Page 102 Apps and features Edit the input using the available options. • C ut: Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste. • C opy: Copy the input. To paste it to another location, tap and hold the location, and then tap Paste.
  • Page 103 Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. Launch the Samsung Notes app. Select a note and tap → Pin to home screen. The note will be added to the Home screen.

  • Page 104: Penup

    PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Your profile Your activities Post your artwork. View artwork by category. You can sign in to PENUP with your Samsung account or other SNS accounts.
  • Page 105 Apps and features Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP. Launch the PENUP app and tap To post artwork from Gallery, tap From Gallery, select your artwork to post, and then tap Done.
  • Page 106 Apps and features Viewing artwork You can view other people’s artwork, make comments, and even mark them as favourites. You can also download artwork or set one as your wallpaper. Launch the PENUP app and select a post you want to view. Set the artwork as a favourite.
  • Page 107 Apps and features Colouring images Using the various colours, create your own artwork. Launch the PENUP app and tap Colouring. Select an image. Tap Start colouring. Start colouring. When you are finished, tap Done.
  • Page 108 Apps and features Live drawing Draw along as you watch the live drawing video that shows the process of completing an image. You can easily draw a nice image. Launch the PENUP app and tap Live drawing. Select an image. Tap Learn to draw.
  • Page 109 Apps and features Photo drawing Draw images on your photos and keep them as your own works of art. Select a photo from Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo.

  • Page 110: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 111 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.

  • Page 112: Samsung Flow

    Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as checking notifications or sharing contents. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Store or Play Store.
  • Page 113 Share your smartphone’s mobile data connection with your tablet using a mobile hotspot when the Internet connection is not available on your tablet. On your tablet, launch the Samsung Flow app. You can access the Internet on your tablet using your smartphone’s mobile data connection.

  • Page 114: My Files

    Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap → Storage analysis. To search for files or folders, tap Clock Introduction...
  • Page 115 Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete.

  • Page 116: Calculator

    Apps and features Timer Launch the Clock app and tap Timer. , set the duration and name, and then tap Add. To add a frequently used timer, tap Set the duration, and then tap Start. To open the keypad to enter the duration, tap the duration input field. Tap Dismiss when the timer goes off.

  • Page 117: Bixby Home

    • T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 118 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.

  • Page 119: Reminder

    • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 120 Apps and features Starting Reminder from Calendar → Reminder. The Reminder screen will appear and the Launch the Calendar app and tap Reminder app icon ( ) will be added to the Apps screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.
  • Page 121 Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
  • Page 122 Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save. Reminder information Change the reminder's colour. Add a checklist.

  • Page 123: Smartthings

    • T o use SmartThings, your tablet and other devices must be connected to a Wi-Fi or mobile network. • T o fully use SmartThings, you must sign in to your Samsung account. • T he devices you can connect may vary depending on the region or service provider.
  • Page 124 Apps and features Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. Launch the SmartThings app. → Add device → Auto detect. Select a device from the list and connect to it by following the on-screen instructions.
  • Page 125 Apps and features Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. Launch the SmartThings app. The list of connected devices will appear. View the status of devices on the list.
  • Page 126 Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time. Launch the SmartThings app. → and select a location. → Add scene. Enter the scene name. under Actions to add actions to perform. Tap Save.

  • Page 127: Sharing Content

    Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. (SM-T395) Launch the Gallery app and select an image. and select a sharing method, such as email.

  • Page 128: Google Apps

    Apps and features Using additional features • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
  • Page 129 Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo (SM-T395) Make a simple video call. Hangouts (SM-T390) Send messages, images, and emoticons to your friends and have video calls with them.

  • Page 130: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
  • Page 131 • M obile networks: Configure your mobile network settings. (SM-T395) • D ata usage ► SM-T395: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.

  • Page 132: Wi-Fi

    Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list.
  • Page 133 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.

  • Page 134: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 135 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 136: Nfc And Payment

    Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
  • Page 137 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.

  • Page 138: Data Saver (Sm-T395)

    When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver (SM-T395) Reduce your data usage by preventing some apps running in the background from sending or receiving data.

  • Page 139: Mobile Hotspot And Tethering (Sm-T395)

    Settings Mobile Hotspot and Tethering (SM-T395) Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering.

  • Page 140: More Connection Settings

    Settings On the other device’s screen, search for and select your device from the Wi-Fi networks list. • I f the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot, deselect Hide my device. • I f the other device cannot connect to the mobile hotspot, on your device, tap → Allowed devices and tap the Allowed devices only switch to deactivate it.
  • Page 141 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 142: Sounds And Vibration

    • N otification sounds: Change the notification sound. • V olume ► SM-T395: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications. ► SM-T390: Adjust the volume level for music and videos, system sounds, and notifications.

  • Page 143: Separate App Sound

    Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.

  • Page 144: App Icon Badges

    Settings App icon badges Change the settings for app icon badges. On the Settings screen, tap Notifications → App icon badges. To display icon badges, tap the switch to activate it. To change the badge style, select an option under Badge style. With number Without number Display...

  • Page 145: Blue Light Filter

    Settings • F ont size and style: Change the font size and style. • S creen zoom: Change the screen zoom setting. • S creen timeout: Set the length of time the device waits before turning off the display’s backlight.

  • Page 146: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging or connected to a dock. On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option.

  • Page 147: Lock Screen

    • C lock style: Change the type and colour of the clock on the locked screen. • R oaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. (SM-T395) • F aceWidgets: Change the settings of the items displayed on the locked screen.

  • Page 148: Smart Lock

    Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. •...

  • Page 149: Biometrics And Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.

  • Page 150: Face Recognition

    • S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
  • Page 151 Settings For better face recognition Consider the following when using face recognition: • C onsider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • E nsure that you are in a well-lit area and that the camera lens is clean when registering •...
  • Page 152 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.

  • Page 153: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 154 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he device may not recognise fingerprints that are affected by wrinkles or scars. •...
  • Page 155 Settings Registering fingerprints On the Settings screen, tap Biometrics and security → Fingerprints. Read the on-screen instructions and tap Continue. Set a screen lock method. Register your fingerprint. Place your finger on the Home key. After the device detects your finger, lift it up and place it on the Home key again.
  • Page 156 Settings Deleting registered fingerprints You can delete registered fingerprints. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove. Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

  • Page 157: Samsung Pass

    • T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
  • Page 158 Scan your fingerprint and tap Next to complete the Samsung Pass registration. • I f the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen.
  • Page 159 Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
  • Page 160 Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.
  • Page 161 Settings Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support autofilling personal information. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.

  • Page 162: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 163 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 164 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
  • Page 165 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 166 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.

  • Page 167: Accounts And Backup

    Google or Samsung account to back up or restore data. • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.

  • Page 168: Users

    Adding users On the Settings screen, tap Accounts and backup → Users. ► SM-T395: Tap Add user or profile → OK → Set up now. ► SM-T390: Tap Add user or profile → User → OK → Set up now.
  • Page 169 Tap the user account icon at the top of the locked screen and select an account to switch to. Locked screen Managing users ► SM-T395: When using the administrator account, you can delete accounts or change account settings. next to the account and then tap Delete user.

  • Page 170: Samsung Cloud

    Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud. You must register and sign in to your Samsung account to use Samsung Cloud.

  • Page 171: Google

    Tick the data types you want to restore and tap Restore. Syncing data from your device You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Accounts and backup →...

  • Page 172: Advanced Features

    Settings Advanced features Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • S Pen: Change the settings for using the S Pen. Refer to S Pen features for more information about Air command, Air view, and Screen off memo.

  • Page 173: Device Care

    Settings Device care The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device care →...
  • Page 174 • M edium power saving: Activate power saving mode to extend the battery’s usage time. • M aximum power saving ► SM-T395: In maximum power saving mode, the device decreases battery consumption by activating night mode and limiting the apps and features available.

  • Page 175: Apps

    The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category under User data.

  • Page 176: General Management

    If the battery remains fully discharged or removed from the device, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.

  • Page 177: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • S creen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...

  • Page 178: User Manual

    To change your device’s name, tap Edit. • S tatus ► SM-T395: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. ► SM-T390: View various device information, such as the Wi-Fi MAC address and serial number.

  • Page 179: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 180 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 181 Appendix Resetting the device If the methods above do not solve your problem, perform a factory data reset. Launch the Settings app and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
  • Page 182 Appendix The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.
  • Page 183 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 184 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 185 Show control on top switch to activate it. Samsung Cloud does not work • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
  • Page 186 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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