EnGenius EP-490 User Manual
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EnGenius EP-490 User Manual

EnGenius EP-490 User Manual

4-line wireless phone system
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User Manual
WIRELESS SOLUTIONS PROVIDER
EP-490
4-line Wireless Phone System
EnGenius Customer Service
United States: 1-888-735-7888
Canada: 1-888-397-2788

Table of Contents

Safety Instructions ....................................................... 4
General Safety Instructions ...................................... 4
Product Safety Instructions ...................................... 5
Battery Safety Instructions ....................................... 7
Regulatory Information ................................................ 9
Congratulations.......................................................... 11
Equipment Checklist .................................................. 12
Handset Illustration .................................................... 13
Handset Features ...................................................... 14
Basic Handset Features......................................... 14
Additional Handset Features .................................. 16
Base Illustration ......................................................... 21
Base Features ........................................................... 22
Basic Base Station Features .................................. 22
Additional Base Station Features ........................... 23
Administrator Features........................................... 24
Charger Illustration .................................................... 26
Charger Features....................................................... 27
Getting Started........................................................... 28
Base Station Installation......................................... 28
Handset and Charger Installation........................... 29
Basic Operations ....................................................... 31
Making a Telephone Call ....................................... 31
Making an Intercom Call ........................................ 31
Redial..................................................................... 32
Receiving a Telephone Call ................................... 32
Receiving an Intercom Call .................................... 33
Ending a Call.......................................................... 33
Placing a Call On Hold ........................................... 34
Mute ....................................................................... 35
Do Not Disturb (Silent Ring) ................................... 35
Key Guard .............................................................. 35
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Summary of Contents for EnGenius EP-490

  • Page 1: Table Of Contents

    User Manual WIRELESS SOLUTIONS PROVIDER EP-490 4-line Wireless Phone System EnGenius Customer Service United States: 1-888-735-7888 Canada: 1-888-397-2788 Table of Contents Safety Instructions ... 4 General Safety Instructions ... 4 Product Safety Instructions ... 5 Battery Safety Instructions ... 7 Regulatory Information ...

  • Page 2: Safety Instructions

    Text Messaging... 56 Line Selection... 58 Technical Specifications ... 59 Safety Instructions Caution: Your wireless telephone gives you freedom and flexibility to stay in touch while you move around. However, the safe and responsible use of the phone depends entirely on you.

  • Page 3: Product Safety Instructions

    FCC authorization to operate the equipment. Use only manufacturer provided accessories. Do not use the telephone near water. Never spill liquid of any kind on this product. Unplug the product from the wall telephone jack and power outlet before cleaning. Do not use liquid or aerosol cleaners.

  • Page 4: Battery Safety Instructions

    cause interference to the product or experience interference from the product. Unplug the base station or the charger adaptor from the wall power outlet and refer servicing to an authorized service center under the following conditions: If liquid had been spilled into the product. When the power supply cord or plug is damaged or frayed.

  • Page 5: Regulatory Information

    The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all devices ring when your telephone number is called. In most, but not all, areas the sum of the REN’s of all devices connected to one line should not exceed 5.0.

  • Page 6: Congratulations

    Handsets that are within range of each other can use the 2-way feature even while out of range of the base station. EP-490 can support up to 90 handsets. Equipment Checklist 1.

  • Page 7: Handset Illustration

    Handset Illustration Handset Features Basic Handset Features Antenna Earpiece/Receiver Microphone 4-line LCD (Liquid Crystal Display) The LCD display has LED (Light Emitting Diode) for backlighting. The 1 line of LCD consists of icons (see below). The 2 and 3 lines of the LCD, maximum 14 characters each, display status, message, menu selections, or user-editable alphanumerical characters.

  • Page 8: Additional Handset Features

    • Indicates charging when in charger cradle. TALK/FLASH Places or answers a telephone or intercom call. Toggles between calls in built-in call waiting operations. Sends a Flash signal to phone line to retrieve a dial tone after the call ends, or to perform the call waiting feature provided by local phone companies during a call.
  • Page 9 Displays 2 incoming call information on the same phone line when 1 call is in progress (needs Call Waiting with Caller ID service from local telephone company) Call Transfer Direct Transfer: transfer a telephone call to another handset without announcement.
  • Page 10 Phonebook 30 entries, each stores a phone number or handset ID (up to 28-digit) and name (up to14-character) Alphabetically sorted display and search. Dial from display. Automatic 2-level transmit power control Sixteen-level LCD contrast selections Six-level voice volume selections Five-level ringer volume selections (high/low/vibrate/vibrate-then-ring/off) Three-level keytone volume selections (high/low/off) Four ringer type selections...

  • Page 11: Base Illustration

    Audio-in Jack (3.5 mm) • Provides MOH (Music on Hold). Line Status LED’s • LED lit indicates an active telephone line. Power LED • LED lit indicates base station has power. Line In Supports 4 simultaneous telephone line connections.

  • Page 12: Additional Base Station Features

    = Off Clear Call Forwarding numbers for all registered handsets Transfer calls for EP-490 Auto-Attendant Operator to wired PBX operator, if EP-490 is adjunct to the wired PBX, default = transfer to PBX operator off. Notes: 1. Reset button is indented to prevent accidental system reset.

  • Page 13: Charger Illustration

    Set Operator Handset ID: all calls addressed to the operator will be routed to this specific handset ID. When EP-490 is linked behind the PBX system (with analog module or D/A converter,) the call can be routed back to a wired PBX extension.

  • Page 14: Charger Features

    Plug one end of the phone cord into one of the 4 phone jacks marked L1 – L4 and plug the other end into the telephone outlet. Since EP-490 has the built- in “line detection” feature, it is okay to plug in the phone jacks in random order.

  • Page 15: Handset And Charger Installation

    (3.5 mm) end into the MOH jack on back of the base. Connecting an external telephone answering device: Follow instructions that come with the answering device.

  • Page 16: Basic Operations

    Basic Operations Making a Telephone Call 1. Press TALK, wait for dial tone, and then enter phone number. 2. Alternatively, you can enter phone number first then press TALK key. When using this method to dial out, you can use the Clear (Left) and Delete (Right) soft keys to edit the number entered.

  • Page 17: Receiving An Intercom Call

    (from the handset menu), the SILENT key operation is valid only for the current call. Ending a Call To end a telephone or intercom call, press END key or place handset into charger cradle. Adjusting Receiver (Earpiece) Voice Volume 1.

  • Page 18: Mute

    Mute 1. After a link is established, you can press Mute (Left) soft key to mute the handset microphone. 2. When mute is active, the other end will not hear your voice, but still can speak to you. 3. To leave the mute state, press “Unmute” (Left) soft key. Note: Mute is effective only for the current call.

  • Page 19: Advanced Operations

    Advanced Operations Handset Registration 1. If your handset(s) is purchased as part of a system, it has been pre-registered with the base station at the factory. 2. You need to register the handset with the base station in the following situations: a.

  • Page 20: Handset Group Subscription

    c. Press the number “9”, this will enter the handset administration menu. d. Press number “2”, handset enters system setting menu. e. Press number “1”, and enter the two-digit Handset ID to be cleared. Upon successful operation, the handset LCD will display “Done”, otherwise it will show “Message not received, try again”.

  • Page 21: Call Transfer

    Call Transfer 1. While a telephone call is in progress, you can place call on hold and transfer the call. 2. Press HOLD (Right) soft key to put call on hold.

  • Page 22: Call Forwarding

    Handset 11 are still routed to Handset Auto-Attendant (AA) 1. When enabled by the administrator, an automated attendant would greet a telephone line incoming call. 2. The caller will be prompted by the greeting message to enter a two-digit extension number (Handset ID) or press “0”...

  • Page 23: Call Waiting

    (OGM4): “Sorry, nobody can answer your call right now. Please try again later, goodbye.” then drops the call. 8. When the EP-490 base station is connected to wired PBX extension lines, calls addressed/routed to the AA operator can be sent back to the operator of the wired PBX system.

  • Page 24: Aa Configuration By Administrator

    AA Configuration by Administrator 1. Administrator can change the following AA settings: • Record/playback new main greeting message. • Set number of rings before AA picks up a call. • Turn on/off the AA line-by-line. • Set Designated Handset ID for AA disabled line(s). Either the Designated Handset ID or the Group ID can use that particular line for incoming and outgoing calls.

  • Page 25: Change System Settings By Administrator

    6. The operator can be any individual handset or a group; it doesn’t need to be an administrator handset (Handsets 10 and 11). 7. The minimum number of rings before the AA picks up cannot be lower than two for the purpose of receiving the Caller ID message.
  • Page 26 Notes: When enter a phone number, the cursor automatically advances to the next digit field. Use Up and Down Arrows to move the cursor backward or forward to insert (to the left of the cursor) or delete (the digit above the cursor, or left of the cursor if cursor is on the right of the last digit).

  • Page 27: Menu Operations

    Press 2 to edit phone number and name. Press SAVE (Left) soft key when finish. Dial from display: press TALK or Intercom to dial the phone number or Handset ID displayed. Menu Operations 1. Press MENU (Right) soft key while the phone is in standby.

  • Page 28: Text Messaging

    d. Press “4” to select key tone: use the Up/Down Arrow scroll through 4 options: 0, 1, 2, and 3. Press SAVE (Left) soft key to save selection. Default = 0. 6. Press “5” to change handset settings: a. Press “1” to set dialing prefix: i.

  • Page 29: Line Selection

    4. Viewing and editing outgoing text messages: a. Press Menu (Right) soft key while the handset is in standby. b. Press “7” to enter Outbox menu. c. Press ADD (Left) soft key to enter a new text message. i. Enter characters using the Character Table and method discussed in the Phonebook section.

  • Page 30: Technical Specifications

    5 dBi External (optional) 0 dBi (Short) TX Power Control 100-708 mW Range Telephone Interface RJ11 x 4 Speech Coding 8 kbps G.729A 8 kbps G.729A Channel Coding 8 kbps Convolutional + 8 kbps Convolutional + Transmission Data Rate 170.678 kbps 176.678 kbps...

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