Sony KD55X85J Help Manual
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Help Guide
Getting Started
Useful features
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index/Other
F-232-100-12(2)
Copyright 2021 Sony Corporation
index.html[3/31/2021 7:15:50 AM]
Help Guide
Television
Use this Help Guide if you have any questions on how to use your TV.
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Useful features
Settings
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For troubleshooting information, you can also refer to the
Frequently Asked Questions
Design and specifications are subject to change without notice.
This manual includes descriptions for all models/countries/regions.
Descriptions for features not supported in some
models/countries/regions are also included.
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Summary of Contents for Sony KD55X85J

  • Page 1 Design and specifications are subject to change without notice. This manual includes descriptions for all models/countries/regions. Descriptions for features not supported in some models/countries/regions are also included. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation index.html[3/31/2021 7:15:50 AM]...
  • Page 2: Table Of Contents

    Table of Contents Help Guide Getting Started Remote control Upper buttons on the remote control Middle buttons on the remote control Lower buttons on the remote control Connecting terminal How the LEDs light up Home menu Selecting inputs Performing acoustic auto calibration Accessibility features Useful features Searching for content/operating the TV with your voice...
  • Page 3 Supported files and formats Blu-ray and DVD players Connecting a Blu-ray or DVD player Watching Blu-ray and DVD discs Cable/satellite box Connecting a cable/satellite box How to control the cable/satellite box using the TV remote control Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Computers, cameras, and camcorders Connecting a computer and viewing stored content Connecting a camera or camcorder and viewing stored content...
  • Page 4 Adjusting home network settings Playing content from a computer Playing content from a media server Viewing Internet media Settings Using the Quick Settings Channels & Inputs Display & Sound Network & Internet Accounts & Sign In Privacy Apps System Remotes & Accessories Help &...
  • Page 5 Ghosting or double images appear. Only snow noise or a black picture appears on the screen. There is picture or sound noise when viewing an analog TV channel. Some channels are blank. Poor reception or poor picture quality with digital broadcasts. You cannot view digital channels.
  • Page 6 The TV turns on automatically. After turning on the TV, it turns off immediately. (only models equipped with an OLED panel) The TV does not turn on. Connected devices No picture from a connected device. You cannot select a connected device. Certain programs on digital sources display a loss of detail.
  • Page 7 Help Guide | Using the Help Guide Help Guide Search Getting Started > > Index/Other Using the Help Guide Print Useful features Using the Help Guide Watching TV This Help Guide explains how to use this TV. You can also refer to the Using the TV with Other Devices Setup Guide for descriptions about TV installation, and the Reference Connecting to a Network...
  • Page 8 Help Guide | Using the Help Guide the Help Guide, refer to the Reference Guide or the Sony website. This Help Guide is written for all regions/countries. Some descriptions contained in this Help Guide do not apply to some regions and countries.
  • Page 9 Using the TV with Other Devices your voice Connecting to a Network Enjoying preferred apps Settings Enjoying safe apps and video streaming Troubleshooting services (Security & Restrictions) Index/Other > Useful features Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-11.html[3/31/2021 7:15:54 AM]...
  • Page 10 Help Guide | Settings Help Guide Search Getting Started > Settings Print Useful features Settings Watching TV The menus displayed in the TV settings vary depending on your Using the TV with Other Devices model/region/country. Connecting to a Network Using the Quick Settings Settings Channels &...
  • Page 11 Help Guide | Settings Remotes & Accessories Remote control and Bluetooth settings. Help & Feedback Provides help from Sony and Google. Timers & Clock Timer, Sleep timer, Alarm, Auto clock display, etc. > Settings Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation...
  • Page 12 Help Guide Television Getting Started [1] Remote control [2] Upper buttons on the remote control [3] Middle buttons on the remote control [4] Lower buttons on the remote control [5] Connecting terminal [6] How the LEDs light up [7] Home menu [8] Selecting inputs [9] Performing acoustic auto calibration [10] Accessibility features [11]...
  • Page 13 Help Guide “Sound” advanced settings [28] Using the TV with Other Devices [29] USB devices [30] Playing content stored on a USB device [31] Information about USB devices used for storing photos and music [32] Supported files and formats [33] Photos [34] Music [35] Videos [36]...
  • Page 14 Help Guide Adjusting BRAVIA Sync settings [63] Viewing pictures in 4K from compatible devices [64] Viewing pictures in 4K resolution [65] Settings for viewing pictures through HDMI input with higher quality [66] BRAVIA Connectivity Guide [67] Connecting to a Network [68] Connecting to a network [69] Connecting to a network using a LAN cable [70] Connecting to a network using a wireless connection [71]...
  • Page 15: Help Guide I

    Help Guide If a full reset (restart) of the TV is required [95] Frequently Asked Questions for Troubleshooting [96] Picture (quality)/screen [97] No color/Dark picture/Color is not correct/Picture is too bright. [98] Distorted picture./The screen flickers. [99] The screen suddenly changes to a video you do not recognize while watching TV. [100] A black box appears on the screen.
  • Page 16 Help Guide No audio or low audio with a home theater system. [126] Distorted sound. [127] You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. [128] You are concerned about a delay between the picture and sound. [129] No TV sounds such as operation sound or audio response.
  • Page 17: Getting Started

    Help Guide TV's remote control. (Cable/satellite box control compatible models only) [155] Some media files in the USB device or server are not displayed. [156] Operation cuts out, or a device does not work. [157] Some paid content cannot be played. [158] LED [159] You want to disable the LED so that it does not light up or blink.
  • Page 18: Upper Buttons On The Remote Control

    Help Guide [3] Remote control | Remote control Upper buttons on the remote control The included remote control, as well as the layout of the buttons, button names, and available services, vary depending on your model/country/region. (MIC) Speak into here to use the microphone in the remote control.
  • Page 19: Middle Buttons On The Remote Control

    Help Guide Lower buttons on the remote control [4] Remote control | Remote control Middle buttons on the remote control The included remote control, as well as the button icons, vary depending on your model/country/region. Color buttons Execute corresponding function at that time. GUIDE Display the digital program guide of TV or Cable/Satellite box.
  • Page 20: Lower Buttons On The Remote Control

    Help Guide Return to the previous screen. HOME Display the TV Home Menu. For details, refer to Home menu page. Switch to a TV channel or input and display the TV menu. For details, refer to Using the TV menu page. Related topics Upper buttons on the remote control Lower buttons on the remote control...
  • Page 21 Help Guide AUDIO Select multilingual source sound or dual sound for the program currently being viewed (depending on program source). SUBTITLE/CC or (Subtitle setting) Turn subtitles on or off (when the feature is available). HELP Display the Help menu. Help Guide can be accessed from here.
  • Page 22: Connecting Terminal

    Help Guide Display information about the channel/program/input you are viewing. Related topics Upper buttons on the remote control Middle buttons on the remote control [6] Getting Started Connecting terminal The types and shapes of connectors available vary depending on your TV. For the location of the connectors, refer to the Setup Guide (printed manual).
  • Page 23 Help Guide (Headphone) Connects to the headphone jack to listen to sound from the TV. Supports 3-pole stereo mini jack only. Note You cannot output sound from both the headphone and the TV speakers at the same time. HDMI IN Connects to the HDMI device.
  • Page 24 Help Guide DIGITAL AUDIO OUT (OPTICAL) Connects to an audio system with optical audio input. When connecting an audio system not compatible with ARC using an HDMI cable, you need to connect an optical audio cable to the DIGITAL AUDIO OUT (OPTICAL) to output digital sound.
  • Page 25: How The Leds Light Up

    Help Guide SPEAKER IN​ terminal, you will need to perform the following steps to prevent noise from the speakers. Press the (Quick Settings) button on the remote control, and disable [TV center speaker mode] in [Settings] — [Display & Sound] — [Audio output]. [7] Getting Started How the LEDs light up You can check the status of the TV by looking at how the LEDs light up.
  • Page 26: Home Menu

    Help Guide When ["Ok Google" detection] is enabled, it turns “on” in amber. (only TVs with a built-in MIC ) The built-in MIC may not be available depending on your region/country/language. When the Built-in MIC switch is on, it turns “on” in amber. (only TVs with a built-in MIC ) The built-in MIC may not be available depending on your region/country/language.​...
  • Page 27 Help Guide Setting a Google Account and enjoying the TV If you connect the TV to the Internet and set a Google Account, you can install desired apps on the TV and enjoy Internet videos or use your voice to search for content. Enjoying the TV without setting a Google Account Even if you do not set a Google Account, you can watch TV broadcasts or connect devices such as Blu-ray player.
  • Page 28: Selecting Inputs

    Help Guide Specifications may be subject to change without notice. For other information, see “Frequently Asked Questions” on the Sony Support Site. Frequently Asked Questions for Troubleshooting [9] Getting Started Selecting inputs To use devices (such as a Blu-ray/DVD player or USB flash drive) connected to the TV, or to watch TV after such use, you will need to switch the input.
  • Page 29: Performing Acoustic Auto Calibration

    Help Guide (Enter) button on the remote control. You can switch to TV broadcasting by simply pressing the TV button on the remote control. [10] Getting Started Performing acoustic auto calibration You can correct the audio to the best acoustics for your watching environment by using the remote control microphone to measure a test sound from the TV.
  • Page 30: Accessibility Features

    Help Guide [Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration] — [Calibration setup] Measure by following the on-screen instructions. The acoustics will be corrected automatically based on the measurement results of your watching environment. Hint Acoustic auto calibration may fail in the following cases. If the remote control is moved during measurement If there are sounds other than the test sound (such as noise) during measurement [11] Getting Started...
  • Page 31: Useful Features

    If you select [Accessibility tutorial] in [Accessibility], you can learn about user accessibility features supported by the TV. (This feature is not available depending on your model.) To use text-to-speech with the Help Guide, view the Help Guide in the Sony support website using a computer or smartphone.
  • Page 32 Help Guide Remote controls that support voice search have a MIC button or Google Assistant button, and a built-in microphone. By speaking into the microphone, you can search for various content. Press and hold the Google Assistant/MIC button on your remote control. The microphone on the remote control will be activated while the button is pressed, and the LED on the remote control will light up.
  • Page 33: Using The Built-In Mic (Only Tvs With A Built-In Mic)

    Using the built-in MIC (only TVs with a built-in MIC) The built-in MIC may not be available depending on your region/country/language. For details about languages that support the built-in MIC feature, refer to the following Sony support website. https://www.sony.net/tv-hf/us/ Hint The URL is subject to change without notice.
  • Page 34: Enjoying Preferred Apps

    Help Guide The voice function LED is located at the bottom just left of center of the TV. The LED located at the bottom center of the TV lights up amber when hands-free operation is available. Turn on the Built-in MIC switch. For the location of the Built-in MIC switch, refer to the Reference Guide.
  • Page 35 Help Guide smartphones/tablets. An Internet connection and Google Account are required to install apps. Hint If you do not have a Google Account or want to create a shared account, create a new account by accessing the following website. https://accounts.google.com/signup The website above may vary depending on your region/country.
  • Page 36: Enjoying Safe Apps And Video Streaming Services (Security & Restrictions)

    Help Guide Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network [18] Useful features Enjoying safe apps and video streaming services (Security & Restrictions) You can ensure safe use of the TV by setting installation restrictions on apps that are downloaded from unknown sources, or age restrictions on programs and videos.
  • Page 37 Help Guide [Settings] — [System] — [Parental controls] — [Apps] Set or input the PIN. Enable [Restrict apps]. Select the apps that you want to restrict from the app list. Restricted apps will change from (Unlocked) to (Locked). To restrict all apps, select [All apps].
  • Page 38: [20] Watching Tv

    Help Guide Enable [Restrict screen time] to start restriction. The restriction setting will be displayed under [Restrict screen time]. To change the setting, set it in [Usage time limit] or [Restricted time slot]. [19] Watching TV Watching TV programs Useful features when watching TV Changing the picture and sound quality to your preferences [20] Watching TV Watching TV programs...
  • Page 39 Help Guide Hint (Cable/satellite box control compatible models only) If you perform the [Cable/Satellite box control setup] setting in [Cable/Satellite box setup] under [External inputs], you can display the program guide of the cable/satellite box. Related topics How to control the cable/satellite box using the TV remote control An external device (such as a cable/satellite box) cannot be controlled using the TV's remote control.
  • Page 40: Using Interactive Broadcast Tv Services

    Help Guide watching.) Hint To add the channel you are watching to favorites, press the (Up) button on the remote control from the [TV menu] and add the channel to favorites from the displayed menu. You can also use the TV button on the remote control to display the channel list of the cable/satellite box by following the procedure below.
  • Page 41: Useful Features When Watching Tv

    Help Guide Select a digital channel that provides Ginga features. [24] Watching TV Useful features when watching TV Timers Use a timer to turn the TV on and off. For details, refer to Timers & Clock. Parental lock Use [Parental controls] to set parental restrictions. For details, refer to System.
  • Page 42 Help Guide You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Note The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] —...
  • Page 43 Help Guide light. Brightness Adjust the backlight to display the brightest whites and deepest blacks. Color Adjust the color saturation level and Hue. Clarity Adjust the picture clarity and reduce roughness. Motion You can set the following. Motionflow Refines moving images. Increases the number of image frames to display videos smoothly. If you select [Custom], you can adjust [Smoothness] and [Clearness].
  • Page 44: Adjusting The Sound Quality

    Help Guide Per color adjustment Adjust Hue, Saturation, and Lightness for each color. Screen Adjust the aspect ratio and viewable screen area. Wide mode Adjust the picture size. 4:3 default Automatic sizing for 4:3 pictures. Auto display area Automatically adjusts the viewable screen area based on the signal. Display area Adjust the viewable screen area.
  • Page 45 Help Guide Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. You can change the following settings. Sound Adjust settings by input such as the TV or HDMI, and other common settings, to enjoy various sound effects.
  • Page 46 Help Guide Audio output Adjust for headphones and audio system. You can configure settings such as those below. Speakers Select TV or external speakers. TV center speaker mode Use the TV speakers as the center speaker of the home theater system. Audio system prioritization If enabled, this automatically switches the audio output to a BRAVIA Sync-compatible audio system when the TV is turned on.
  • Page 47: Sound" Advanced Settings

    Help Guide [28] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences “Sound” advanced settings This page introduces various settings for the features you can configure in [Sound]. Note The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device.
  • Page 48: Using The Tv With Other Devices

    Help Guide Volume offset Adjust the sound level of the current input relative to other inputs. Dolby Dynamic Range Compensates for audio level difference between channels (only for Dolby Digital audio). MPEG audio level Adjusts MPEG audio sound level. Compensates for audio level difference between channels (only for HE ‑ AAC audio). HE‑AAC Dynamic Range Adjusts HE ‑...
  • Page 49: Playing Content Stored On A Usb Device

    Help Guide [31] USB devices | USB devices Playing content stored on a USB device Connecting a USB device Connect a USB storage device to the USB port of the TV to enjoy photo, music, and video files stored on the device. USB storage device Enjoy photos/music/movies stored on a USB device You can enjoy photos/music/movies stored on a USB device on the TV screen.
  • Page 50: Information About Usb Devices Used For Storing Photos And Music

    It may take a while to display a photo, depending on the file and/or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
  • Page 51: Supported Files And Formats

    Help Guide [33] USB devices | USB devices Supported files and formats Photos Music Videos Audio sampling rates (for videos) External subtitles [34] Supported files and formats | Supported files and formats | Supported files and formats Photos Use case : USB / Home Network File Format Extension JPEG...
  • Page 52 Help Guide Extension: *.mp4 / *.m4a Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k 3gpp Extension: *.3gp / *.3g2 Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2...
  • Page 53 Help Guide Description Sampling Rate MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k MP2L3 16k / 22.05k / 24k MP2.5L3 8k / 11.025k / 12k Extension: *.wav Description Sampling Rate 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k Extension: *.flac Description Sampling Rate...
  • Page 54 Help Guide MPEG1 (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec (Profile@Level) MPEG1 Audio Codec MPEG1L2 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps MPEG2PS (*.mpg / *.mpe / *.mpeg) Subtitle Type : External Video Codec (Profile@Level) MPEG2 MP@HL, MP@H14L, MP@ML Audio Codec...
  • Page 55 Help Guide Subtitle Type : External Video Codec (Profile@Level) AVC / H.264 BP@L3, MP@L4.2, HP@L4.2 Audio Codec AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / AC4 / MPEG1L1 / MPEG1L2 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max.
  • Page 56 Help Guide Asf (*.asf / *.wmv) Subtitle Type : External Video Codec (Profile@Level) VC1 AP@L3, MP@HL, SP@ML Audio Codec WMA9 Standard Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps MKV (*.mkv) Subtitle Type : Internal / External Video Codec (Profile@Level) Xvid Audio Codec...
  • Page 57 Help Guide Max. / Min. Resolution 3840x2160 / QCIF (176x144) Max. Frame Rate 3840x2160@60fps Video Codec (Profile@Level) AVC / H.264 BP@L5.2, MP@L5.2, HP@L5.2 Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE-AAC v2 Max. / Min. Resolution 3840x2160 / QCIF (176x144) Max.
  • Page 58 Help Guide Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) Motion JPEG Audio Codec AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ- LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max.
  • Page 59 Help Guide MPEG1L3 32k / 44.1k / 48k AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k 32k / 44.1k / 48k 44.1k / 48k E-AC3 32k / 44.1k / 48k Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k...
  • Page 60: Blu-Ray And Dvd Players

    Help Guide SubViewer *.sub SAMI *.smi / *.sami DVD Subtitle System *.txt Other supported files and formats Photos Music Videos Audio sampling rates (for videos) [39] Using the TV with Other Devices Blu-ray and DVD players Connecting a Blu-ray or DVD player Watching Blu-ray and DVD discs [40] Blu-ray and DVD players | Blu-ray and DVD players Connecting a Blu-ray or DVD player...
  • Page 61 Help Guide Blu-ray/DVD player (same as connecting a cable/satellite box) HDMI cable (not supplied) ™ Be sure to use an authorized Premium High Speed HDMI Cable(s) bearing the HDMI logo. Composite connection If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable.
  • Page 62: Watching Blu-Ray And Dvd Discs

    Help Guide 3.5 mm Left for Audio signal. Video signal. Ground. Right for Audio signal. Related topics Watching Blu-ray and DVD discs [41] Blu-ray and DVD players | Blu-ray and DVD players Watching Blu-ray and DVD discs You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV. Turn on the connected Blu-ray/DVD player.
  • Page 63: Cable/Satellite Box

    Help Guide button on the remote control, and select [Control menu], you can operate the BRAVIA Sync- connected device from the TV screen. (You can also display the operation menu by pressing the DISPLAY button on the remote control.) Related topics Connecting a Blu-ray or DVD player BRAVIA Sync-compatible devices [42] Using the TV with Other Devices...
  • Page 64: Displaying The Iphone/Smartphone Or Ipad/Tablet App Screen On The Tv

    Help Guide [Channels & Inputs] — [External inputs] — [Cable/Satellite box setup] — [Cable/Satellite box control setup]. Follow the on-screen instructions. Note When operating the TV’s remote control, point it at the cable/satellite box. Depending on the external devices, some buttons may not respond. If you press and hold a button on the remote control, the operation may not work.
  • Page 65 Help Guide Note An Internet connection is required to use Chromecast built-in. Using AirPlay This TV supports AirPlay 2. If AirPlay has not been configured, press INPUT or (Input select) on the remote control, select (AirPlay), and follow the on-screen instructions. Make sure your Apple device is connected to the same network as your TV.
  • Page 66: Computers, Cameras, And Camcorders

    Help Guide Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network [46] Using the TV with Other Devices Computers, cameras, and camcorders Connecting a computer and viewing stored content Connecting a camera or camcorder and viewing stored content Computer video signal specifications [47] Computers, cameras, and camcorders | Computers, cameras, and camcorders Connecting a computer and viewing stored content...
  • Page 67: Connecting A Camera Or Camcorder And Viewing Stored Content

    To connect a camera or camcorder Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.
  • Page 68: Computer Video Signal Specifications

    Help Guide After connecting the digital still camera/camcorder, turn it on. Press the INPUT or (Input select) button repeatedly to select the connected digital still camera/camcorder. Start playback on the connected digital still camera/camcorder. To check the supported file formats Supported files and formats Hint If you connect a BRAVIA Sync-compatible device, you can operate it by simply using the TV’s...
  • Page 69: Audio System (Such As An Av Receiver Or Sound Bar)

    Help Guide computer timing. This will affect the [Screen] settings in [Display & Sound]. To view computer content, set [Wide mode] to [Full], and [Display area] to [+1]. ([Display area] is configurable only when [Auto display area] is disabled.) Note The picture may be blurry and may not be displayed correctly depending on your connection status.
  • Page 70: Connecting An Audio System

    Help Guide Connection using an HDMI cable This TV supports Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC). You can use an HDMI cable to output audio from audio systems that support ARC and eARC. On TVs that support eARC, you can output (pass-through) audio signals from external input devices connected to the TV to eARC supported audio systems by using the HDMI terminal bearing the text “eARC/ARC”.
  • Page 71 Help Guide AV receiver or sound bar HDMI cable (not supplied) ™ We recommend authorized Premium High Speed HDMI Cable(s) bearing the HDMI logo. Adjusting an audio system Note For ARC connections, voice recognition performance may degrade (only TVs with a built-in MIC).
  • Page 72 Help Guide ™ We recommend authorized Premium High Speed HDMI Cable(s) bearing the HDMI logo. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Auto]. Select [Speakers] — [Audio system]. Enable the audio system’s eARC feature.
  • Page 73: Adjusting An Audio System

    Help Guide Hint For more information, please visit the Sony support website. Support Site Related topics No sound but good picture. No audio or low audio with a home theater system. [53] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or...
  • Page 74 Help Guide Hint If a specific audio system is connected with an HDMI cable, you can adjust the output timing of the picture and sound. Adjusting the AV sync setting For details about supported models, refer to the support site. Support Site Related topics BRAVIA Sync-compatible devices...
  • Page 75 Help Guide Speaker cable connection Connect the TV and AV receiver with a speaker cable. AV receiver Speaker cable (not supplied) Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER IN terminal of the TV. When connecting, make sure to twist the ends of the speaker cable and insert them into the connection terminals of the TV and AV receiver.
  • Page 76: Pass-Through Audio Formats Supported With Earc

    Help Guide Related topics Connecting an audio system [55] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar) Pass-through audio formats supported with eARC Confirm that you can pass-through the following audio formats. 7.1 channel linear PCM: 32/44.1/48 kHz 16 bits Dolby Digital Dolby Digital Plus...
  • Page 77: Connecting A Bluetooth Device

    Help Guide [57] Bluetooth devices | Bluetooth devices Connecting a Bluetooth device To pair the TV with a Bluetooth device Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers. Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] —...
  • Page 78: Adjusting The Av Sync Setting

    Help Guide [58] Bluetooth devices | Bluetooth devices Adjusting the AV sync setting If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth. You can adjust the delay between the picture and sound with the A/V sync setting.
  • Page 79: Supported Bluetooth Profiles

    Help Guide [59] Bluetooth devices | Bluetooth devices Supported Bluetooth profiles The TV supports the following profiles: HID (Human Interface Device Profile) HOGP (HID over GATT Profile) A2DP (Advanced Audio Distribution Profile) AVRCP (Audio/Video Remote Control Profile) SPP (Serial Port Profile) Related topics Connecting a Bluetooth device [60] Using the TV with Other Devices...
  • Page 80: Using Features Available For Bravia Sync-Compatible Devices

    Help Guide Related topics Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings [62] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices Using features available for BRAVIA Sync- compatible devices To operate BRAVIA Sync-compatible devices from the TV, use the INPUT or (Input select) button on the remote control to select the device you want to operate.
  • Page 81: Adjusting Bravia Sync Settings

    Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device. For details, refer to the instruction manual of the connected device.
  • Page 82: Viewing Pictures In 4K From Compatible Devices

    Help Guide If disabled, the TV does not turn on automatically when the connected device is turned on. [BRAVIA Sync device list] Displays the BRAVIA Sync device list. [Device control keys] Allows you to set buttons to control an HDMI connected device. Related topics BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices...
  • Page 83 Help Guide Network device To view pictures stored on a USB device or network device in 4K resolution Connect the USB device or network device to the TV. Press the HOME button, and select [Media Player] from the Home menu. If the supplied remote control has an APPS button, you can press the APPS button.
  • Page 84: Settings For Viewing Pictures Through Hdmi Input With Higher Quality

    Help Guide Related topics Computers, cameras, and camcorders USB devices Connecting to a Network [66] Viewing pictures in 4K from compatible devices | Viewing pictures in 4K from compatible devices Settings for viewing pictures through HDMI input with higher quality To display a picture from a device connected to the HDMI input terminal in a higher quality HDMI format , set [HDMI signal format] in [External inputs].
  • Page 85: Bravia Connectivity Guide

    Related topics Viewing pictures in 4K resolution [67] Using the TV with Other Devices BRAVIA Connectivity Guide Descriptions about connecting devices to the TV are also available on the Sony support website. Refer to it as necessary. https://www.sony.net/tv_connectivity_guide/ [68] Connecting to a Network...
  • Page 86: Connecting To A Network Using A Lan Cable

    Help Guide Connecting to a network using a LAN cable A wired LAN connection allows you to access the Internet and your home network. Make sure to connect to the Internet or home network via a router. LAN cable Computer Router Modem Internet...
  • Page 87: Connecting To A Network Using Awireless Connection

    Help Guide Using Wi-Fi to connect the TV to the Internet/Network Home network features [71] Connecting to a network | Connecting to a network Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to the Internet/Network Using Wi-Fi Direct to connect to the TV (no wireless router required) [72] Connecting to a network using a wireless connection | Connecting to a network using a wireless connection | Connecting to a network using a wireless connection...
  • Page 88 Help Guide Press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet]. Select a network you want to connect to and set the password. If your TV can not connect to the Internet/Network, refer to The TV cannot connect to the Internet/Network.
  • Page 89 Help Guide Related topics Network (Internet/home)/apps The TV cannot connect to the Internet/Network. Connecting to a network using a LAN cable Using Wi-Fi Direct to connect to the TV (no wireless router required) Home network features [73] Connecting to a network using a wireless connection | Connecting to a network using a wireless connection | Connecting to a network using a wireless connection Using Wi-Fi Direct to connect to the TV (no wireless router required)
  • Page 90: Home Network Features

    Help Guide Operate the Wi-Fi Direct/Wi-Fi device to connect with the TV. Send content from the Wi-Fi Direct/Wi-Fi device to the TV. For details, refer to the instruction manual of the device. If connection is not successful When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to complete the set-up.
  • Page 91: Adjusting Home Network Settings

    Help Guide Adjusting home network settings You can adjust the following home network settings. To check the server connection Press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet] — [Home network] — [Server diagnostics] — follow the on-screen instructions to perform diagnostics.
  • Page 92: Playing Content From A Media Server

    Help Guide You can enjoy content (photo/music/video files) stored on a network device located in another room, if you connect the TV to a home network via a router. Computer (Server) Router Modem Internet Connect the TV to your home network. Press the HOME button, and select [Media Player] from the Home menu.
  • Page 93: Viewing Internet Media

    Help Guide operating the controller directly, if you connect the TV to a home network via a router. The controller should also be renderer-compatible. Digital still camera (Controller) Router Modem Internet Connect the TV to your home network. Operate the controller to start playing the content on the TV screen. Related topics Adjusting home network settings [78] Connecting to a Network...
  • Page 94: Settings

    System Date & Time, Language, Sound, Accessibility, Parental controlsand LED indicator, etc. Remotes & Accessories Remote control and Bluetooth settings. Help & Feedback Provides help from Sony and Google. Timers & Clock Timer, Sleep timer, Alarm, Auto clock display, etc.
  • Page 95 Help Guide [Speakers] depending on the connected devices. You can also display [Settings] from [Quick Settings]. Hint If the Home screen is displayed when the TV is turned on, you can use [Power on behavior] to change it to the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV.
  • Page 96: Channels & Inputs

    Help Guide [81] Settings Channels & Inputs Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — the desired option. Available options [Channels] Configures the settings related to receiving broadcast programming. [Preferences (Channels)] Configures [Captions] and [Audio settings (Broadcast)].
  • Page 97: Display & Sound

    Help Guide [82] Settings Display & Sound Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. Available options [Picture] Configures display settings that adjust the picture quality, such as screen brightness. To adjust the picture quality to your preferences, refer to the Adjusting the picture quality page.
  • Page 98: Accounts & Sign In

    Help Guide [84] Settings Accounts & Sign In Press the (Quick Settings) button on the remote control, then select [Settings] — [Accounts & Sign In] — the desired option. Available options When a Google Account is set on the TV Configure the Google Account or add other accounts.
  • Page 99 Help Guide Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — the desired option. Note Depending on the settings of the TV, some options may not be displayed or available. Available options [Accessibility] Configures the settings of accessibility features and services for helping users navigate their devices more easily.
  • Page 100: Remotes & Accessories

    Help Guide Configures the settings related to saving energy and the startup TV screen. [Cast] Configures the operation permissions when casting from an external device. [Restart] Restarts the TV. [Parental controls] Configures the parental lock settings for restricting usage of items such as [Channels & External inputs], [Apps] and [Screen time].
  • Page 101: Help & Feedback

    Remote control Using the remote control microphone [89] Settings Help & Feedback Help from Sony can be displayed here. If a Google Account is set on the TV, you can also give Google feedback. [90] Settings Timers & Clock In Timers & Clock, you can set the Timer, Sleep timer, Alarm, and Auto clock display.
  • Page 102 Help Guide Press the INPUT or (Input select) button. Available devices and apps are displayed at the bottom of the screen. Press the (Right) button on the remote control and select (Edit). Select Timers & Clock and press the Enter button. Timers &...
  • Page 103: Troubleshooting

    Help Guide Troubleshooting Start here Experiencing trouble? Start here. Picture (quality)/screen Keyboard Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories Power Connected devices [92] Troubleshooting Start here Self diagnostics Software updates If a full reset (restart) of the TV is required Frequently Asked Questions for Troubleshooting [93] Start here | Start here Self diagnostics...
  • Page 104: Software Updates

    Updating software via USB storage device If you do not have a network connection, you can also update the software by using a USB storage device. Use your computer to download the latest software from the Sony support website onto a USB print.html[3/31/2021 7:15:59 AM]...
  • Page 105: If A Full Reset (Restart) Of The Tv Is Required

    Help Guide storage device. Insert the USB storage device to a USB port on the TV and the software update will start automatically. If you will update the TV software by using a USB storage device, you should read the cautions for update by USB storage device on the website.
  • Page 106: Frequently Asked Questions Fortroubleshooting

    [96] Start here | Start here Frequently Asked Questions for Troubleshooting For troubleshooting information, you can also refer to “Frequently Asked Questions” in our support site below. http://www.sony.net/androidtv-faq/ [97] Troubleshooting Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is too bright.
  • Page 107: No Color/Dark Picture/Color Is Not Correct/Picture Is Too Bright

    Help Guide Distorted picture./The screen flickers. The screen suddenly changes to a video you do not recognize while watching TV. A black box appears on the screen. There are banners/tickers at the top or bottom of the screen. High resolution HDR pictures are not displayed. A message about an app asking for permission to access a TV function is displayed.
  • Page 108: The Screen Suddenly Changes To A Video You Do Not Recognize While Watching Tv

    Help Guide Check the connection and position of the antenna and peripheral devices Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. When installing an optional device, leave some space between the device and the TV. Make sure that the antenna is connected using a high quality 75-ohm coaxial cable. Check the [Motion] setting Press the (Quick Settings) button on the remote control, and select [Settings] —...
  • Page 109: There Are Banners/Tickers At The Top Or Bottom Of The Screen

    Help Guide option from the current option. [102] Picture (quality)/screen | Picture (quality)/screen There are banners/tickers at the top or bottom of the screen. In this case, the TV might be in demo mode. Try exiting demo mode. Press the (Quick Settings) button on the remote control and select [Settings] —...
  • Page 110: Displayed

    Help Guide OLED panel (only models equipped with an OLED panel) The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) You are concerned about an image retention.
  • Page 111 Help Guide You are concerned about an image retention. (only models equipped with an OLED panel) If the same image is displayed repeatedly or for long periods of time, image retention may occur. This issue is not a malfunction. The TV has two functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention. You can perform a [Panel refresh] when necessary.
  • Page 112: Keyboard

    Help Guide A panel refresh can be performed when the room temperature is between 10°C (50°F) and 40°C (104°F). If any of the following occurs during the panel refresh, the process will not finish and a message will be displayed. The room temperature falls outside of this range.
  • Page 113: Check These Things First To Troubleshoot Your Tv Reception

    Make sure that the cable or cable connector of antenna is not damaged. To watch streaming content, connect the TV to the Internet. Hint For more information, please visit the Sony support website. Support Site Related topics Using Wi-Fi to connect the TV to the Internet/Network...
  • Page 114: Only Snow Noise Or A Black Picture Appears On The Screen

    Help Guide Distorted picture./The screen flickers. Check these things first to troubleshoot your TV reception. [115] Broadcast reception | Broadcast reception Only snow noise or a black picture appears on the screen. Check if auto tuning is performed. Check if the antenna is broken or bent. Check if the antenna has reached the end of its serviceable life (3-5 years for normal use, 1-2 years at a seaside location).
  • Page 115: Some Channels Are Blank

    Help Guide [117] Broadcast reception | Broadcast reception Some channels are blank. The channel is for scrambled/subscription service only. Subscribe to a pay TV service. The channel is used only for data (no picture or sound). Contact the broadcaster for transmission details. Related topics Check these things first to troubleshoot your TV reception.
  • Page 116: You Cannot Receive Or Select Channels

    Help Guide Related topics Check these things first to troubleshoot your TV reception. You cannot receive or select channels. Some digital cable channels are not displayed. [120] Broadcast reception | Broadcast reception You cannot receive or select channels. Perform [Auto program] to add receivable channels that are not present in the TV memory. Press the (Quick Settings) button, then select [Settings] —...
  • Page 117: Broadcast Hd Formats Have Poor Quality

    Help Guide Check these things first to troubleshoot your TV reception. You cannot view digital channels. [122] Broadcast reception | Broadcast reception Broadcast HD formats have poor quality. Content and signal quality are regulated by the signal provider. Many HD channels and content are actually upscaled versions of standard-definition broadcasts.
  • Page 118: Audio Noise

    Help Guide Check the antenna/cable connection. Connect the TV to the AC power (mains), and press the power button on the TV or the remote control. Check the volume control. Press MUTE or (Mute) or VOL or (Volume) + button to cancel muting. Press the (Quick Settings) button, then select [Speakers] —...
  • Page 119: Distorted Sound

    Help Guide Check if the [Digital audio out volume] setting of the TV is at maximum. Press the (Quick Settings) button on the remote control, then select: [Settings] — [Display & Sound] — [Audio output] — [Digital audio out volume] When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal.
  • Page 120: You Are Concerned About A Delay Between The Picture And Sound

    Help Guide device and TV speakers The TV cannot output sound from both the headphones or Bluetooth audio device and the TV speakers at the same time. To output sound from both an audio system connected via eARC/ARC and TV speakers Sound can be output from both an audio system connected to the TV and the TV speakers at the same time by satisfying the following conditions.
  • Page 121: No Tv Sounds Such As Operation Sound Or Audio Response

    Help Guide [130] Sound | Sound No TV sounds such as operation sound or audio response. If the TV is connected via eARC or [Pass through mode] is set to [Auto], TV sounds such as those from remote control operation or voice responses are not output because audio signals from the HDMI input are passed through to the eARC audio system.
  • Page 122: You Cannot Use Voice Search With The Built-In Mic (Only Tvs With A Built-In Mic)

    Help Guide You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). Check if the Built-in MIC Switch is on. The voice recognition performance of the built-in MIC may also degrade in the following cases. When eARC features are enabled When a sound bar is connected When [Pass through mode] is set to [Auto]...
  • Page 123 Hint The solution varies depending on the network status check. For solutions based on each issue, see “Frequently Asked Questions” on the Sony Support Site. Note If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and configurations.
  • Page 124: The Picture And/Or Sound Quality From Streaming Apps Is Poor

    Keep devices that emit RF interference (such as microwaves) away from the TV and wireless router, or turn off such devices. Audio is not output for videos without audio. Hint For more information, please visit the Sony support website. Support Site Related topics Connecting to a network using a LAN cable...
  • Page 125 Try using apps later. The app content provider’s server may be out of service. Hint For more information, please visit the Sony support website. Support Site Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network print.html[3/31/2021 7:15:59 AM]...
  • Page 126: Remote Control/Accessories

    Help Guide [139] Troubleshooting Remote control/accessories The remote control does not operate. You want to disable the remote control backlight. (only remote controls that feature backlight) [140] Remote control/accessories | Remote control/accessories The remote control does not operate. Check if the TV is working properly Press the power button on the TV to determine if the problem is with the remote control or not.
  • Page 127 Help Guide Push-release type Note Remote controls with a MIC button or Google Assistant button are connected to the TV using Bluetooth. Radio interference may occur in the following situations and cause issues such as poor operation of microphone or remote control because Bluetooth radio waves use the same frequency as radio waves emitted from microwaves and wireless LANs (IEEE802.11b/g/n).
  • Page 128 Help Guide TV. At the time of shipment, the supplied paired remote control cannot be used to operate other TVs. When checking remote control operation, use with the TV with which the remote control was supplied. Reset the remote control If the remote control does not operate correctly due to poor battery contact or static electricity, the problem may be resolved by resetting the remote control.
  • Page 129: Power

    Help Guide To enable the remote control backlight again, perform the procedure above. [142] Troubleshooting Power The TV cannot be turned off using the remote control. The TV turns off automatically. The TV turns on automatically. After turning on the TV, it turns off immediately. (only models equipped with an OLED panel) The TV does not turn on.
  • Page 130: The Tv Turns On Automatically

    Help Guide Hint For TV models with 1 button on the TV (power button only), you can press the power button on the TV to display the operation menu and adjust the volume or change channels. When the battery level of the remote control is low, you will see a notification on the HOME menu.
  • Page 131: After Turning On The Tv, It Turns Off Immediately

    Help Guide [146] Power | Power After turning on the TV, it turns off immediately. (only models equipped with an OLED panel) In this case, the TV might be in picture reset mode. When picture reset mode is enabled, the TV turns off for about 10 minutes after it is turned on, and then turns on again to reduce image retention.
  • Page 132: Connected Devices

    Help Guide 3. Unplug the AC power cord (mains lead). Unplug the TV power cord (mains lead) from the electrical outlet. Then press the power button on the TV and wait for 2 minutes, and plug the power cord (mains lead) back into the electrical outlet. Hint When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even if you press the power button on the remote control or TV.
  • Page 133: Certain Programs On Digital Sources Display A Loss Of Detail

    Help Guide Check the cable connection between the device and TV. Press the INPUT or (Input select) button to display the list of inputs, then select the desired input. Correctly insert the USB device. Make sure that the USB device has been properly formatted. Operation is not guaranteed for all USB devices.
  • Page 134: Photo Images Or Folders Take Time To Display

    Help Guide Photo images or folders take time to display. Depending on the image dimension, file size, and number of files in a folder, some photo images or folders take time to display. Each time a USB device is connected to the TV, it may take up to a couple of minutes for the photos to display.
  • Page 135: Operation Cuts Out, Or A Device Does Not Work

    Help Guide cannot be controlled using the TV's remote control. (Cable/satellite box control compatible models only) Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] — [Channels & Inputs] — [External inputs]. Make sure that your TV supports the external device. If you press and hold a button on the remote control, the operation may not work.
  • Page 136: Some Paid Content Cannot Be Played

    Help Guide If household electric appliances (e.g., microwaves or mobile devices) are placed nearby, radio wave interference is more likely to happen. The TV or device may not work on a metal rack due to wireless communication interference. For usable communication distances between the TV and other devices, refer to the instruction manuals of the devices.
  • Page 137: The Operational Response Led Blinks In Red

    Reboot the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the TV. If the problem persists, disconnect the AC power cord, and contact Sony Customer Support with the number of times the Operational response LED flashes.
  • Page 138: Index

    Help Guide Index TV programs GUIDE Channels Interactive broadcasts Parental lock Picture/display 4K pictures Language HOME menu Expert panel settings Picture Pixel shift Date & Time Panel refresh Sound/voice Voice search, using Sound Remote control Voice search Inputs HOME SYNC MENU Quick Settings Connections Bluetooth...
  • Page 139: Using The Help Guide

    Help Guide YouTube™ Netflix File playback Computers Digital cameras, camcorders Supported files and formats Other Restart System software update Accessibility [164] Index/Other Using the Help Guide This Help Guide explains how to use this TV. You can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for information such as specifications, and wall mounting of this TV.
  • Page 140: Specifications

    Using Wi-Fi to connect the TV to the Internet/Network [165] Index/Other Specifications You can find the specification information on the Sony support website: Please visit the product page of your TV and refer to Specifications. For more about the support website, see the Support Site page.
  • Page 141: Support Site

    Help Guide [166] Index/Other Support Site For the latest information and Online Help Guide, please visit the Sony support website: USA: http://www.sony.com/tvsupport Canada: http://www.sony.ca/support Brazil: http://esupport.sony.com/BR/ Latin America: http://esupport.sony.com/ES/LA/ Philippines: http://www.sony-asia.com/support/ [167] Index/Other Keeping the TV updated The TV acquires data such as program guides while it is in standby/networked standby mode. To keep your TV updated, we recommend that you turn off the TV normally by using the power button on the remote control or TV.
  • Page 142 ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. ®...
  • Page 143 Connecting to a Network separate blocks. Settings Connecting terminal Troubleshooting How the LEDs light up Index/Other Home menu Selecting inputs Performing acoustic auto calibration Accessibility features > Getting Started Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01.html[3/31/2021 7:16:04 AM]...
  • Page 144 Using the TV with Other Devices Connecting to a Network Useful features when watching TV Settings Changing the picture and sound quality to your preferences Troubleshooting Index/Other > Watching TV Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 02.html[3/31/2021 7:16:05 AM]...
  • Page 145 Help Guide | Using the TV with Other Devices Help Guide Search Getting Started > Using the TV with Other Devices Print Useful features Using the TV with Other Devices Watching TV USB devices Using the TV with Other Devices Connecting to a Network Blu-ray and DVD players Settings...
  • Page 146 Help Guide | Using the TV with Other Devices F-232-100-12(2) Copyright 2021 Sony Corporation 04.html[3/31/2021 7:16:06 AM]...
  • Page 147 Connecting to a network Using the TV with Other Devices Connecting to a Network Home network features Settings Viewing Internet media Troubleshooting > Connecting to a Network Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 06.html[3/31/2021 7:16:08 AM]...
  • Page 148 Using the TV with Other Devices Experiencing trouble? Start here. Connecting to a Network Picture (quality)/screen Settings Keyboard Troubleshooting Index/Other Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories Power Connected devices > Troubleshooting Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08.html[3/31/2021 7:16:09 AM]...
  • Page 149 Help Guide | Troubleshooting 08.html[3/31/2021 7:16:09 AM]...
  • Page 150 Using the TV with Other Devices Connecting to a Network Using the Help Guide Settings Specifications Troubleshooting Support Site Index/Other Keeping the TV updated Trademark information > Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 09.html[3/31/2021 7:16:11 AM]...
  • Page 151 Useful features Software updates Watching TV Sony will provide software updates from time to time in order to enhance Using the TV with Other Devices functionality and provide users with the latest TV experience. The easiest Connecting to a Network way to receive software updates is via an internet connection to the TV.
  • Page 152 USB storage device on the website. Support Site For more about the support site, please see the page. Related topics Connecting to a Network > > > Troubleshooting Start here Software updates Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-01_02.html[3/31/2021 7:16:12 AM]...
  • Page 153 Help Guide | Connecting to a network using a LAN cable Help Guide Search Getting Started > > Connecting to a Network Connecting to a network > Connecting to a network using a LAN cable Useful features Print Connecting to a network using a Watching TV LAN cable Using the TV with Other Devices...
  • Page 154 Using Wi-Fi to connect the TV to the Internet/Network Home network features > > Connecting to a Network Connecting to a network > Connecting to a network using a LAN cable Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 06_01.html[3/31/2021 7:16:14 AM]...
  • Page 155 Help Guide | Using Wi-Fi to connect the TV to the Internet/Network Help Guide Search Getting Started > > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection Useful features > Using Wi-Fi to connect the TV to the Internet/Network Print Watching TV Using Wi-Fi to connect the TV to the...
  • Page 156 Help Guide | Using Wi-Fi to connect the TV to the Internet/Network To turn off the built-in wireless LAN To disable [Wi-Fi], press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet] — [Wi-Fi]. Hint For smooth video streaming: Change the setting of your wireless router to a high-speed...
  • Page 157 > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection > Using Wi-Fi to connect the TV to the Internet/Network Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 06-02_01.html[3/31/2021 7:16:15 AM]...
  • Page 158 MIC button or Google Assistant button. Settings Using the built-in MIC (only TVs with a built- Troubleshooting in MIC) Index/Other > > Useful features Searching for content/operating the TV with your voice Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-08.html[3/31/2021 7:16:18 AM]...
  • Page 159 Useful features Enjoying preferred apps Watching TV Installing apps Using the TV with Other Devices Connecting to a Network > > Useful features Enjoying preferred apps Settings Troubleshooting Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 10.html[3/31/2021 7:16:20 AM]...
  • Page 160 Help Guide | Enjoying safe apps and video streaming services (Security & Restrictions) Help Guide Search Getting Started > Useful features > Enjoying safe apps and video streaming services (Security & Restrictions) Useful features Print Enjoying safe apps and video Watching TV streaming services (Security &...
  • Page 161 Help Guide | Enjoying safe apps and video streaming services (Security & Restrictions) If this is set, you will be required to input the PIN when starting an app. Press the button on the remote control, and select the following in order. [Settings] —...
  • Page 162 To change the setting, set it in [Usage time limit] or [Restricted time slot]. > Useful features > Enjoying safe apps and video streaming services (Security & Restrictions) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-02_05.html[3/31/2021 7:16:23 AM]...
  • Page 163 Help Guide | Using the Quick Settings Help Guide Search Getting Started > > Settings Using the Quick Settings Print Useful features Using the Quick Settings Watching TV If you press the (Quick Settings) button on the remote control, you can Using the TV with Other Devices quickly access features such as [Picture mode], [Sleep timer], and Connecting to a Network...
  • Page 164 With [BRAVIA notifications] in Quick Settings, you can check if there are notifications such as software updates and low battery levels in the remote control. > > Settings Using the Quick Settings Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03_12.html[3/31/2021 7:16:25 AM]...
  • Page 165 Help Guide | Channels & Inputs Help Guide Search Getting Started > > Settings Channels & Inputs Print Useful features Channels & Inputs Watching TV Using the TV with Other Devices Press the (Quick Settings) button on the remote control, then select [Settings] —...
  • Page 166 If an external input such as a connected tuner is set, it will be displayed when the TV button on the remote control is pressed. > > Settings Channels & Inputs Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 07_07.html[3/31/2021 7:16:28 AM]...
  • Page 167 Help Guide | Display & Sound Help Guide Search Getting Started > > Settings Display & Sound Print Useful features Display & Sound Watching TV Using the TV with Other Devices Press the (Quick Settings) button on the remote control, then select [Settings] —...
  • Page 168 Help Guide | Display & Sound Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 07_08.html[3/31/2021 7:16:30 AM]...
  • Page 169 Configures settings for such things as wireless LANs, wired LANs, and Using the TV with Other Devices home networks. Connecting to a Network Related topics Settings Connecting to a Network Troubleshooting > > Settings Network & Internet Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 07_09.html[3/31/2021 7:16:33 AM]...
  • Page 170 When a Google Account is not set on the TV [Accounts & Sign In] cannot be used. To set a Google Account, set up Google TV from the settings menu. > > Settings Accounts & Sign In Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 07_10.html[3/31/2021 7:16:35 AM]...
  • Page 171 Watching TV You can restrict the installation of apps from unknown sources. Using the TV with Other Devices Connecting to a Network > > Settings Privacy Settings Troubleshooting Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 07_15.html[3/31/2021 7:16:38 AM]...
  • Page 172 Allows you to configure or uninstall apps, or clear the cache. Using the TV with Other Devices Related topics Connecting to a Network Installing apps Settings Troubleshooting > > Settings Apps Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 07_11.html[3/31/2021 7:16:40 AM]...
  • Page 173 Help Guide | System Help Guide Search Getting Started > > Settings System Print Useful features System Watching TV Using the TV with Other Devices Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — the desired option. Connecting to a Network Note Settings...
  • Page 174 Help Guide | System [Keyboard] Configures the settings of the on-screen keyboard. [Storage] Changes the settings related to data storage. [Ambient mode] Configures what is displayed on the screen when the TV is not operated after a certain amount of time while displaying content other than broadcasts and videos.
  • Page 175 Sets up the basic features such as network and channels for first time use. [Retail mode settings] Enriches the display for shop front use by setting [Demo mode], etc. Only TVs with a built-in MIC > > Settings System Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 07_12.html[3/31/2021 7:16:43 AM]...
  • Page 176 Pairs Bluetooth devices. [Remote control] Setup for pairing the Voice Remote Control. Related topics Bluetooth devices Remote control Using the remote control microphone > > Settings Remotes & Accessories Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 07_13.html[3/31/2021 7:16:45 AM]...
  • Page 177 Print Useful features Help & Feedback Watching TV Help from Sony can be displayed here. If a Google Account is set on the Using the TV with Other Devices TV, you can also give Google feedback. Connecting to a Network >...
  • Page 178 Help Guide | Timers & Clock Help Guide Search Getting Started > > Settings Timers & Clock Print Useful features Timers & Clock Watching TV In Timers & Clock, you can set the Timer, Sleep timer, Alarm, and Auto Using the TV with Other Devices clock display.
  • Page 179 For models equipped with an OLED panel, constant display of the clock is not available to prevent image retention. Related topics Selecting inputs > > Settings Timers & Clock Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 07_14.html[3/31/2021 7:16:50 AM]...
  • Page 180 Using the TV with Other Devices Connecting to a Network Middle buttons on the remote control Settings Lower buttons on the remote control Troubleshooting > > Getting Started Remote control Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-07-02.html[3/31/2021 7:16:53 AM]...
  • Page 181 Help Guide | Connecting terminal Help Guide Search Getting Started > > Getting Started Connecting terminal Print Useful features Connecting terminal Watching TV The types and shapes of connectors available vary depending on your Using the TV with Other Devices Connecting to a Network For the location of the connectors, refer to the Setup Guide (printed manual).
  • Page 182 Help Guide | Connecting terminal player/Camcorder. For a composite connection, use an Analog Extension Cable (not supplied). For more about the shape of the Analog Extension Cable, refer to Connecting a Blu-ray or DVD player (Headphone) Connects to the headphone jack to listen to sound from the TV.
  • Page 183 Help Guide | Connecting terminal 4K 100 Hz support depends on your country/region. HDMI IN (eARC/ARC) To connect an audio system that supports eARC (Enhanced Audio Return Channel) or ARC (Audio Return Channel), connect to the HDMI port labeled “eARC/ARC” on the TV. It is a feature that sends audio to an audio system that supports eARC/ARC through an HDMI cable.
  • Page 184 (Quick Settings) button on the Press the remote control, and disable [TV center speaker mode] in [Settings] — [Display & Sound] — [Audio output]. > > Getting Started Connecting terminal Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01_10.html[3/31/2021 7:16:56 AM]...
  • Page 185 Help Guide | Connecting terminal 01_10.html[3/31/2021 7:16:56 AM]...
  • Page 186 Help Guide | How the LEDs light up Help Guide Search Getting Started > > Getting Started How the LEDs light up Print Useful features How the LEDs light up Watching TV You can check the status of the TV by looking at how the LEDs light up. Using the TV with Other Devices Connecting to a Network Settings...
  • Page 187 You want to disable the LED so that it does not light up or blink. Home network features Software updates > > Getting Started How the LEDs light up Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03_06.html[3/31/2021 7:16:59 AM]...
  • Page 188 Help Guide | Home menu Help Guide Search Getting Started > > Getting Started Home menu Print Useful features Home menu Watching TV The screen displayed when you press the HOME button on the remote Using the TV with Other Devices control is called the Home Menu.
  • Page 189 Help Guide | Home menu Setting a Google Account and enjoying the If you connect the TV to the Internet and set a Google Account, you can install desired apps on the TV and enjoy Internet videos or use your voice to search for content.
  • Page 190 Help Guide | Home menu Sony Support Site. Frequently Asked Questions for Troubleshooting > > Getting Started Home menu Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03_10.html[3/31/2021 7:17:01 AM]...
  • Page 191 Help Guide | Selecting inputs Help Guide Search Getting Started > > Getting Started Selecting inputs Print Useful features Selecting inputs Watching TV To use devices (such as a Blu-ray/DVD player or USB flash drive) Using the TV with Other Devices connected to the TV, or to watch TV after such use, you will need to Connecting to a Network switch the input.
  • Page 192 (Enter) button on the remote control. You can switch to TV broadcasting by simply pressing the TV button on the remote control. > > Getting Started Selecting inputs Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03_05.html[3/31/2021 7:17:04 AM]...
  • Page 193 Help Guide | Performing acoustic auto calibration Help Guide Search Getting Started > > Getting Started Performing acoustic auto calibration Print Useful features Performing acoustic auto calibration Watching TV You can correct the audio to the best acoustics for your watching Using the TV with Other Devices environment by using the remote control microphone to measure a test Connecting to a Network...
  • Page 194 If the remote control is moved during measurement If there are sounds other than the test sound (such as noise) during measurement > > Getting Started Performing acoustic auto calibration Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03-09_05.html[3/31/2021 7:17:07 AM]...
  • Page 195 TV. (This feature is not available depending on your model.) To use text-to-speech with the Help Guide, view the Help Guide in the Sony support website using a computer or smartphone. USA: http://www.sony.com/tvsupport Canada: http://www.sony.ca/support...
  • Page 196 Help Guide | Accessibility features Brazil: http://esupport.sony.com/BR/ Latin America: http://esupport.sony.com/ES/LA/ Philippines: http://www.sony-asia.com/support/ > > Getting Started Accessibility features Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01_06.html[3/31/2021 7:17:10 AM]...
  • Page 197 Using the TV with Other Devices Connecting to a Network Using the TV menu Settings Using interactive broadcast TV services Troubleshooting > > Watching TV Watching TV programs Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 02-01.html[3/31/2021 7:17:12 AM]...
  • Page 198 Picture quality/sound quality adjustment Adjust the picture quality and sound quality according to your preferences. Display & Sound For details, refer to > > Watching TV Useful features when watching TV Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 02_03.html[3/31/2021 7:17:15 AM]...
  • Page 199 Connecting to a Network Adjusting the picture quality Settings Adjusting the sound quality Troubleshooting “Sound” advanced settings Index/Other > Watching TV > Changing the picture and sound quality to your preferences Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03-09.html[3/31/2021 7:17:17 AM]...
  • Page 200 Connecting to a Network Information about USB devices used for storing photos and music Settings Supported files and formats Troubleshooting Index/Other > > Using the TV with Other Devices USB devices Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-01.html[3/31/2021 7:17:20 AM]...
  • Page 201 Using the TV with Other Devices Connecting to a Network Watching Blu-ray and DVD discs Settings > > Using the TV with Other Devices Blu-ray and DVD players Troubleshooting Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-02.html[3/31/2021 7:17:22 AM]...
  • Page 202 Connecting to a Network How to control the cable/satellite box using the TV remote control Settings > > Using the TV with Other Devices Cable/satellite box Troubleshooting Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-08.html[3/31/2021 7:17:25 AM]...
  • Page 203 Help Guide | Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Help Guide Search Getting Started > Using the TV with Other Devices > Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Useful features Print Displaying the iPhone/smartphone Watching TV or iPad/tablet app screen on the TV Using the TV with Other Devices...
  • Page 204 Help Guide | Displaying the iPhone/smartphone or iPad/tablet app screen on the TV network as your TV. (AirPlay Video) to play video on your TV, tap (AirPlay Audio) to listen to music on your TV, or tap (Screen Mirroring) to mirror your device’s screen on the TV. Select the TV as the AirPlay destination.
  • Page 205 Help Guide | Displaying the iPhone/smartphone or iPad/tablet app screen on the TV F-232-100-12(2) Copyright 2021 Sony Corporation 05_04.html[3/31/2021 7:17:28 AM]...
  • Page 206 Settings Connecting a camera or camcorder and Troubleshooting viewing stored content Index/Other Computer video signal specifications > Using the TV with Other Devices > Computers, cameras, and camcorders Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-03.html[3/31/2021 7:17:30 AM]...
  • Page 207 TV center speaker mode) Pass-through audio formats supported with eARC > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-04.html[3/31/2021 7:17:33 AM]...
  • Page 208 Using the TV with Other Devices Connecting to a Network Adjusting the AV sync setting Settings Supported Bluetooth profiles Troubleshooting > > Using the TV with Other Devices Bluetooth devices Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-06.html[3/31/2021 7:17:35 AM]...
  • Page 209 Connecting to a Network Using features available for BRAVIA Sync- compatible devices Settings Adjusting BRAVIA Sync settings Troubleshooting Index/Other > > Using the TV with Other Devices BRAVIA Sync-compatible devices Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-07.html[3/31/2021 7:17:38 AM]...
  • Page 210 Settings Settings for viewing pictures through HDMI input with higher quality Troubleshooting Index/Other > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-09.html[3/31/2021 7:17:40 AM]...
  • Page 211 Useful features BRAVIA Connectivity Guide Watching TV Descriptions about connecting devices to the TV are also available on the Using the TV with Other Devices Sony support website. Refer to it as necessary. Connecting to a Network https://www.sony.net/tv_connectivity_guide/ Settings >...
  • Page 212 Using the TV with Other Devices Connecting to a Network Connecting to a network using a wireless connection Settings > > Connecting to a Network Connecting to a network Troubleshooting Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 10-01.html[3/31/2021 7:17:46 AM]...
  • Page 213 Using the TV with Other Devices Connecting to a Network Playing content from a computer Settings Playing content from a media server Troubleshooting > > Connecting to a Network Home network features Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 06-03.html[3/31/2021 7:17:48 AM]...
  • Page 214 Help Guide | Viewing Internet media Help Guide Search Getting Started > > Connecting to a Network Viewing Internet media Print Useful features Viewing Internet media Watching TV You can use video streaming services such as YouTube™ and Netflix to Using the TV with Other Devices watch Internet content.
  • Page 215 Help Guide | Viewing Internet media Home menu > > Connecting to a Network Viewing Internet media Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-02_03.html[3/31/2021 7:17:51 AM]...
  • Page 216 Connecting to a Network Software updates Settings If a full reset (restart) of the TV is required Troubleshooting Frequently Asked Questions for Index/Other Troubleshooting > > Troubleshooting Start here Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-01.html[3/31/2021 7:17:53 AM]...
  • Page 217 Help Guide | Picture (quality)/screen Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen Print Useful features Picture (quality)/screen Watching TV No color/Dark picture/Color is not Using the TV with Other Devices correct/Picture is too bright. Connecting to a Network Distorted picture./The screen flickers.
  • Page 218 Help Guide | Picture (quality)/screen Copyright 2021 Sony Corporation 08-02.html[3/31/2021 7:17:56 AM]...
  • Page 219 Connecting to a Network To return to operation of the screen behind the on-screen keyboard, Settings press the BACK button on the remote control. Troubleshooting > > Troubleshooting Keyboard Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08_03.html[3/31/2021 7:17:58 AM]...
  • Page 220 Help Guide | Broadcast reception Help Guide Search Getting Started > > Troubleshooting Broadcast reception Print Useful features Broadcast reception Watching TV Check these things first to troubleshoot your Using the TV with Other Devices TV reception. Connecting to a Network Block noise or an error message appears Settings and you cannot watch broadcasts.
  • Page 221 Help Guide | Broadcast reception Broadcast HD formats have poor quality. > > Troubleshooting Broadcast reception Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04.html[3/31/2021 7:18:01 AM]...
  • Page 222 Help Guide | Sound Help Guide Search Getting Started > > Troubleshooting Sound Print Useful features Sound Watching TV No sound but good picture. Using the TV with Other Devices Connecting to a Network Audio noise. Settings No audio or low audio with a home theater system.
  • Page 223 Help Guide | Sound speaker mode). > > Troubleshooting Sound Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-05.html[3/31/2021 7:18:04 AM]...
  • Page 224 Troubleshooting Your TV cannot connect to the server. Index/Other You can connect to the Internet, but not to certain apps and services. > > Troubleshooting Network (Internet/home)/apps Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-06.html[3/31/2021 7:18:06 AM]...
  • Page 225 Using the TV with Other Devices Connecting to a Network You want to disable the remote control backlight. (only remote controls that feature Settings backlight) Troubleshooting > > Troubleshooting Remote control/accessories Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-07.html[3/31/2021 7:18:09 AM]...
  • Page 226 Troubleshooting Index/Other After turning on the TV, it turns off immediately. (only models equipped with an OLED panel) The TV does not turn on. > > Troubleshooting Power Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-08.html[3/31/2021 7:18:11 AM]...
  • Page 227 Help Guide | Connected devices Help Guide Search Getting Started > > Troubleshooting Connected devices Print Useful features Connected devices Watching TV No picture from a connected device. Using the TV with Other Devices Connecting to a Network You cannot select a connected device. Settings Certain programs on digital sources display a loss of detail.
  • Page 228 Help Guide | Connected devices Some paid content cannot be played. > > Troubleshooting Connected devices Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09.html[3/31/2021 7:18:14 AM]...
  • Page 229 Using the TV with Other Devices not light up or blink. Connecting to a Network The Operational response LED blinks in red. Settings > > Troubleshooting Troubleshooting Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-13.html[3/31/2021 7:18:16 AM]...
  • Page 230 Help Guide | Index Help Guide Search Getting Started > > Index/Other Index Print Useful features Index Watching TV Using the TV with Other Devices TV programs Connecting to a Network GUIDE Channels Interactive broadcasts Parental lock Settings Picture/display Troubleshooting 4K pictures Language Index/Other...
  • Page 231 Digital cameras, camcorders Audio systems Apps YouTube™ Netflix File playback Computers Digital cameras, camcorders Supported files and formats Other Restart System software update Accessibility > > Index/Other Index Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 09_01.html[3/31/2021 7:18:19 AM]...
  • Page 232 Print Useful features Specifications Watching TV You can find the specification information on the Sony support website: Using the TV with Other Devices Please visit the product page of your TV and refer to Specifications. For Connecting to a Network...
  • Page 233 > > Index/Other Support Site Print Useful features Support Site Watching TV For the latest information and Online Help Guide, please visit the Sony Using the TV with Other Devices support website: Connecting to a Network USA: http://www.sony.com/tvsupport Settings Canada: http://www.sony.ca/support...
  • Page 234 TV normally by using the power button on the remote control or TV. Settings > > Index/Other Keeping the TV updated Troubleshooting Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01_05.html[3/31/2021 7:18:27 AM]...
  • Page 235 ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Page 236 Amazon, Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. “BRAVIA”, and BRAVIA Sync are trademarks or registered marks of Sony Corporation. All other trademarks are the property of their respective owners. > > Index/Other...
  • Page 237 Help Guide | The TV cannot connect to the Internet/Network. Help Guide Search Getting Started > > Troubleshooting Network (Internet/home)/apps > The TV cannot connect to the Internet/Network. Useful features Print The TV cannot connect to the Watching TV Internet/Network. Using the TV with Other Devices Connecting to a Network If the wireless network does not connect or disconnects, try the following.
  • Page 238 The solution varies depending on the network status check. For Frequently Asked Questions solutions based on each issue, see “ ” on the Sony Support Site. Note If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and...
  • Page 239 Using Wi-Fi Direct to connect to the TV (no Troubleshooting wireless router required) Index/Other > > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 06-02.html[3/31/2021 7:18:35 AM]...
  • Page 240 Help Guide | Using Wi-Fi Direct to connect to the TV (no wireless router required) Help Guide Search Getting Started > > Connecting to a Network Connecting to a network > Connecting to a network using a wireless connection Useful features >...
  • Page 241 Help Guide | Using Wi-Fi Direct to connect to the TV (no wireless router required) Network (SSID)/Password]. Operate the Wi-Fi Direct/Wi-Fi device to connect with the TV. Send content from the Wi-Fi Direct/Wi-Fi device to the TV. For details, refer to the instruction manual of the device. If connection is not successful When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to...
  • Page 242 Help Guide | Using Wi-Fi Direct to connect to the TV (no wireless router required) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 06-02_02.html[3/31/2021 7:18:38 AM]...
  • Page 243 Help Guide | Using the remote control microphone Help Guide Search Getting Started > > Useful features Searching for content/operating the TV with your voice > Using the remote control microphone Useful features Print Using the remote control Watching TV microphone Using the TV with Other Devices Connecting to a Network...
  • Page 244 To use the microphone on the remote control, you must add and set a Google Account to the TV. > > Useful features Searching for content/operating the TV with your voice > Using the remote control microphone Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-08_01.html[3/31/2021 7:18:41 AM]...
  • Page 245 Connecting to a Network The built-in MIC may not be available depending on your region/country/language. Settings For details about languages that support the built-in MIC feature, refer to the following Sony support website. Troubleshooting https://www.sony.net/tv-hf/us/ Index/Other Hint The URL is subject to change without notice.
  • Page 246 Help Guide | Using the built-in MIC (only TVs with a built-in MIC) The voice function LED is located at the bottom just left of center of the TV. The LED located at the bottom center of the TV lights up amber when hands-free operation is available.
  • Page 247 Help Guide | Using the built-in MIC (only TVs with a built-in MIC) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-08_02.html[3/31/2021 7:18:43 AM]...
  • Page 248 Help Guide | Installing apps Help Guide Search Getting Started > > > Useful features Enjoying preferred apps Installing apps Print Useful features Installing apps Watching TV You can install apps to the TV, just like you do with smartphones and Using the TV with Other Devices tablets.
  • Page 249 Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network > > > Useful features Enjoying preferred apps Installing apps Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-02_01.html[3/31/2021 7:18:46 AM]...
  • Page 250 Help Guide | Adjusting the picture quality Help Guide Search Getting Started > Watching TV > Changing the picture and sound quality to your preferences Useful features > Adjusting the picture quality Print Watching TV Adjusting the picture quality Using the TV with Other Devices You can configure various settings related to the TV display such as color Connecting to a Network and brightness for picture quality, or screen size.
  • Page 251 Help Guide | Adjusting the picture quality Reset picture settings for *** Reset the picture settings for the current picture mode to the factory default. Auto picture mode Automatically selects the picture mode based on the content being viewed. *** calibrated mode Adjusts the picture to a quality close to that intended by the content creator when watching supported video streaming content and supported apps.
  • Page 252 Help Guide | Adjusting the picture quality You can set the following. HDR mode Picture that is suitable for a High Dynamic Range signal. HDMI video range Select the signal range for HDMI input. Color space Change the color reproduction range. Adv.
  • Page 253 Help Guide | Adjusting the picture quality > Watching TV > Changing the picture and sound quality to your preferences > Adjusting the picture quality Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03-09_01.html[3/31/2021 7:18:49 AM]...
  • Page 254 Help Guide | Adjusting the sound quality Help Guide Search Getting Started > Watching TV > Changing the picture and sound quality to your preferences Useful features > Adjusting the sound quality Print Watching TV Adjusting the sound quality Using the TV with Other Devices You can configure various settings related to the TV’s sound such as Connecting to a Network sound quality and sound mode.
  • Page 255 Help Guide | Adjusting the sound quality Sound customization Adjust the sound quality for each sound mode in models with Sound mode. Volume level Adjust the sound level of current input. Advanced auto volume Keeps the volume level constant for all programs and inputs. Balance Adjust the speaker balance.
  • Page 256 Pass through mode Output audio signals to an audio system without decoding. > Watching TV > Changing the picture and sound quality to your preferences > Adjusting the sound quality Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03-09_02.html[3/31/2021 7:18:52 AM]...
  • Page 257 A white line appears on the screen. (only models equipped with an OLED panel) > > Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02-31.html[3/31/2021 7:18:54 AM]...
  • Page 258 Help Guide | Upper buttons on the remote control Help Guide Search Getting Started > > Getting Started Remote control > Upper buttons on the remote control Useful features Print Upper buttons on the remote control Watching TV Using the TV with Other Devices The included remote control, as well as the layout of the buttons, button names, and available services, vary depending on your Connecting to a Network...
  • Page 259 Help Guide | Upper buttons on the remote control Application service is available, press to exit from the service. YouTube™ Access the “YouTube™” online service. Disney+ Access the “Disney+” online service. NETFLIX Access the “NETFLIX” online 01-07-02_10.html[3/31/2021 7:18:57 AM]...
  • Page 260 Related topics Middle buttons on the remote control Lower buttons on the remote control > > Getting Started Remote control > Upper buttons on the remote control Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-07-02_10.html[3/31/2021 7:18:57 AM]...
  • Page 261 Help Guide | Middle buttons on the remote control Help Guide Search Getting Started > > Getting Started Remote control > Middle buttons on the remote control Useful features Print Middle buttons on the remote control Watching TV Using the TV with Other Devices The included remote control, as well as the button icons, vary depending on your model/country/region.
  • Page 262 Help Guide | Middle buttons on the remote control select the input source, etc. For details, refer to Selecting inputs page. (Google Assistant) Talk to Google Assistant. Google Assistant is not available in certain languages and countries. For details, refer to Using the remote control...
  • Page 263 Related topics Upper buttons on the remote control Lower buttons on the remote control > > Getting Started Remote control > Middle buttons on the remote control Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-07-02_11.html[3/31/2021 7:19:00 AM]...
  • Page 264 Help Guide | Lower buttons on the remote control Help Guide Search Getting Started > > Getting Started Remote control > Lower buttons on the remote control Useful features Print Lower buttons on the remote control Watching TV Using the TV with Other Devices The included remote control, as well as the layout of the buttons and the button names, vary depending on your model/country/region.
  • Page 265 Help Guide | Lower buttons on the remote control AUDIO Select multilingual source sound or dual sound for the program currently being viewed (depending on program source). SUBTITLE/CC or (Subtitle setting) Turn subtitles on or off (when the feature is available).
  • Page 266 Related topics Upper buttons on the remote control Middle buttons on the remote control > > Getting Started Remote control > Lower buttons on the remote control Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-07-02_12.html[3/31/2021 7:19:03 AM]...
  • Page 267 Help Guide | Connecting a Blu-ray or DVD player Help Guide Search Getting Started > > Using the TV with Other Devices Blu-ray and DVD players > Connecting a Blu-ray or DVD player Useful features Print Connecting a Blu-ray or DVD player Watching TV Using the TV with Other Devices Connect a Blu-ray/DVD player to the TV.
  • Page 268 Help Guide | Connecting a Blu-ray or DVD player Composite connection If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable. Blu-ray/DVD player (same as connecting a cable/satellite box) Analog Extension cable (supplied) RCA Cable (not supplied) Whether the Analog Extension cable is supplied depends on your model/region/country.
  • Page 269 Right for Audio signal. Related topics Watching Blu-ray and DVD discs > > Using the TV with Other Devices Blu-ray and DVD players > Connecting a Blu-ray or DVD player Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-02_01.html[3/31/2021 7:19:06 AM]...
  • Page 270 Help Guide | Using the TV as a center speaker (only models with TV center speaker mode) Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features >...
  • Page 271 Help Guide | Using the TV as a center speaker (only models with TV center speaker mode) AV receiver Speaker cable (not supplied) Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER IN terminal of the TV. When connecting, make sure to twist the ends of the speaker cable and insert them into the connection terminals of the TV and AV receiver.
  • Page 272 Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Using the TV as a center speaker (only models with TV center speaker mode) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-04_05.html[3/31/2021 7:19:09 AM]...
  • Page 273 Help Guide | You want to disable the LED so that it does not light up or blink. Help Guide Search Getting Started > > Troubleshooting > You want to disable the LED so that it does not light up or blink. Useful features Print You want to disable the LED so that...
  • Page 274 Help Guide | You want to disable the LED so that it does not light up or blink. Copyright 2021 Sony Corporation 08-13_03.html[3/31/2021 7:19:12 AM]...
  • Page 275 For troubleshooting information, you can also refer to “Frequently Asked Questions” in our support site below. Settings http://www.sony.net/androidtv-faq/ Troubleshooting > > Troubleshooting Start here Index/Other > Frequently Asked Questions for Troubleshooting Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-01_04.html[3/31/2021 7:19:15 AM]...
  • Page 276 Help Guide | Using the program guide Help Guide Search Getting Started > > > Watching TV Using the program guide Watching TV programs Print Useful features Using the program guide Watching TV You can quickly find your preferred programs. Using the TV with Other Devices (This function is available only for digital broadcasts and depends on your Connecting to a Network...
  • Page 277 Help Guide | Using the program guide Copyright 2021 Sony Corporation 02-01_01.html[3/31/2021 7:19:17 AM]...
  • Page 278 Help Guide | Using the TV menu Help Guide Search Getting Started > > > Watching TV Using the TV menu Watching TV programs Print Useful features Using the TV menu Watching TV Press the TV button while watching a TV broadcast to display the [TV Using the TV with Other Devices menu].
  • Page 279 Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] — [Channels & Inputs] — [External inputs]. > > > Watching TV Using the TV menu Watching TV programs Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03_11.html[3/31/2021 7:19:20 AM]...
  • Page 280 (This function is only available for digital broadcasts and may not be available in your region/country.) Select a digital channel that provides Ginga features. > > Watching TV Watching TV programs > Using interactive broadcast TV services Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 02-01_03.html[3/31/2021 7:19:23 AM]...
  • Page 281 Help Guide | “Sound” advanced settings Help Guide Search Getting Started > Watching TV > Changing the picture and sound quality to your preferences Useful features > “Sound” advanced settings Print Watching TV “Sound” advanced settings Using the TV with Other Devices This page introduces various settings for the features you can configure in Connecting to a Network [Sound].
  • Page 282 Adjusts HE ‑ AAC audio sound level. HE‑AAC audio level Related topics Adjusting the sound quality > Watching TV > Changing the picture and sound quality to your preferences > “Sound” advanced settings Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 01-03-09_04.html[3/31/2021 7:19:26 AM]...
  • Page 283 Help Guide | Playing content stored on a USB device Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > Playing content stored on a USB device Useful features Print Playing content stored on a USB Watching TV device Using the TV with Other Devices...
  • Page 284 Information about USB devices used for storing photos and music No picture from a connected device. > > Using the TV with Other Devices USB devices > Playing content stored on a USB device Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-01_01.html[3/31/2021 7:19:28 AM]...
  • Page 285 Help Guide | Playing content stored on a USB device 04-01_01.html[3/31/2021 7:19:28 AM]...
  • Page 286 It may take a while to display a photo, depending on the file and/or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
  • Page 287 Help Guide | Information about USB devices used for storing photos and music F-232-100-12(2) Copyright 2021 Sony Corporation 04-01_02.html[3/31/2021 7:19:31 AM]...
  • Page 288 Connecting to a Network Music Settings Videos Troubleshooting Index/Other Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > Supported files and formats Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-01-03.html[3/31/2021 7:19:34 AM]...
  • Page 289 Help Guide | Watching Blu-ray and DVD discs Help Guide Search Getting Started > > Using the TV with Other Devices Blu-ray and DVD players > Watching Blu-ray and DVD discs Useful features Print Watching Blu-ray and DVD discs Watching TV Using the TV with Other Devices You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV.
  • Page 290 Help Guide | Watching Blu-ray and DVD discs Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-02_02.html[3/31/2021 7:19:36 AM]...
  • Page 291 Connecting a Blu-ray or DVD player For details, refer to the page. Settings > > Using the TV with Other Devices Cable/satellite box Troubleshooting > Connecting a cable/satellite box Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-08_01.html[3/31/2021 7:19:39 AM]...
  • Page 292 Help Guide | How to control the cable/satellite box using the TV remote control Help Guide Search Getting Started > > Using the TV with Other Devices Cable/satellite box > How to control the cable/satellite box using the TV remote control Useful features Print How to control the cable/satellite box...
  • Page 293 TV's remote control. (Cable/satellite box control compatible models only) > > Using the TV with Other Devices Cable/satellite box > How to control the cable/satellite box using the TV remote control Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-08_03.html[3/31/2021 7:19:42 AM]...
  • Page 294 Help Guide | Connecting a computer and viewing stored content Help Guide Search Getting Started > Using the TV with Other Devices > Computers, cameras, and camcorders Useful features > Connecting a computer and viewing stored content Print Watching TV Connecting a computer and viewing Using the TV with Other Devices stored content...
  • Page 295 “Computer video signal specifications” list. > Using the TV with Other Devices > Computers, cameras, and camcorders > Connecting a computer and viewing stored content Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-03_02.html[3/31/2021 7:19:45 AM]...
  • Page 296 Connecting to a Network To connect a camera or camcorder Settings Connect your Sony digital still camera or camcorder using an HDMI cable. Troubleshooting Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV Index/Other end.
  • Page 297 (socket). Related topics BRAVIA Sync-compatible devices > Using the TV with Other Devices > Computers, cameras, and camcorders > Connecting a camera or camcorder and viewing stored content Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-03_01.html[3/31/2021 7:19:47 AM]...
  • Page 298 Help Guide | Computer video signal specifications Help Guide Search Getting Started > Using the TV with Other Devices > > Computers, cameras, and camcorders Computer video signal specifications Useful features Print Computer video signal specifications Watching TV Using the TV with Other Devices (Resolution, Horizontal frequency/Vertical frequency) Connecting to a Network 640 x 480, 31.5 kHz/60 Hz...
  • Page 299 Help Guide | Computer video signal specifications Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-03_03.html[3/31/2021 7:19:50 AM]...
  • Page 300 Help Guide | Outputting audio from an audio system Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features > Outputting audio from an audio system Print Watching TV Outputting audio from an audio...
  • Page 301 Pass-through audio formats supported with eARC > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Outputting audio from an audio system Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-04_03.html[3/31/2021 7:19:53 AM]...
  • Page 302 Help Guide | Connecting an audio system Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features > Connecting an audio system Print Watching TV Connecting an audio system Using the TV with Other Devices See the illustrations below to connect an audio system such as an AV...
  • Page 303 Help Guide | Connecting an audio system (only TVs with a built-in MIC). HDMI connection (eARC supported) Connect the external input device and TV with an HDMI cable. Connect the TV and audio system with another HDMI cable. Connect the audio system to the TV’s HDMI input terminal bearing the text “eARC/ARC”.
  • Page 304 AV receiver or Sound bar Optical audio cable (not supplied) Adjusting an audio system Hint For more information, please visit the Sony support website. Support Site Related topics No sound but good picture. No audio or low audio with a home theater system.
  • Page 305 Help Guide | Connecting an audio system F-232-100-12(2) Copyright 2021 Sony Corporation 04-04_01.html[3/31/2021 7:19:56 AM]...
  • Page 306 Help Guide | Adjusting an audio system Help Guide Search Getting Started > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) Useful features > Adjusting an audio system Print Watching TV Adjusting an audio system Using the TV with Other Devices After connecting an audio system to the TV, adjust the TV’s audio output...
  • Page 307 No audio or low audio with a home theater system. > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Adjusting an audio system Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-04_02.html[3/31/2021 7:19:59 AM]...
  • Page 308 Connecting an audio system > Using the TV with Other Devices > Audio system (such as an AV receiver or sound bar) > Pass-through audio formats supported with eARC Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-04_04.html[3/31/2021 7:20:01 AM]...
  • Page 309 Help Guide | Pass-through audio formats supported with eARC 04-04_04.html[3/31/2021 7:20:01 AM]...
  • Page 310 Help Guide | Connecting a Bluetooth device Help Guide Search Getting Started > > Using the TV with Other Devices Bluetooth devices > Connecting a Bluetooth device Useful features Print Connecting a Bluetooth device Watching TV Using the TV with Other Devices To pair the TV with a Bluetooth device Connecting to a Network Only for Bluetooth A2DP-supported models that can use Bluetooth audio...
  • Page 311 You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. > > Using the TV with Other Devices Bluetooth devices > Connecting a Bluetooth device Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-06_01.html[3/31/2021 7:20:04 AM]...
  • Page 312 Help Guide | Adjusting the AV sync setting Help Guide Search Getting Started > > Using the TV with Other Devices Bluetooth devices > Adjusting the AV sync setting Useful features Print Adjusting the AV sync setting Watching TV Using the TV with Other Devices If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth.
  • Page 313 TV speakers or a sound bar with a wired (HDMI cable/digital optical cable) connection instead. > > Using the TV with Other Devices Bluetooth devices > Adjusting the AV sync setting Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-06_02.html[3/31/2021 7:20:07 AM]...
  • Page 314 AVRCP (Audio/Video Remote Control Profile) Troubleshooting SPP (Serial Port Profile) Index/Other Related topics Connecting a Bluetooth device > > Using the TV with Other Devices Bluetooth devices > Supported Bluetooth profiles Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-06_03.html[3/31/2021 7:20:10 AM]...
  • Page 315 Related topics Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings > > Using the TV with Other Devices BRAVIA Sync-compatible devices > BRAVIA Sync overview Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-07_01.html[3/31/2021 7:20:12 AM]...
  • Page 316 Help Guide | Using features available for BRAVIA Sync-compatible devices Help Guide Search Getting Started > > Using the TV with Other Devices BRAVIA Sync-compatible devices > Using features available for BRAVIA Sync-compatible devices Useful features Print Using features available for BRAVIA Watching TV Sync-compatible devices Using the TV with Other Devices...
  • Page 317 Related topics BRAVIA Sync overview Adjusting BRAVIA Sync settings > > Using the TV with Other Devices BRAVIA Sync-compatible devices > Using features available for BRAVIA Sync-compatible devices Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-07_02.html[3/31/2021 7:20:15 AM]...
  • Page 318 — [Channels & Inputs] — [External inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device.
  • Page 319 Related topics BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices > > Using the TV with Other Devices BRAVIA Sync-compatible devices > Adjusting BRAVIA Sync settings Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-07_03.html[3/31/2021 7:20:18 AM]...
  • Page 320 Help Guide | Viewing pictures in 4K resolution Help Guide Search Getting Started > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices Useful features > Viewing pictures in 4K resolution Print Watching TV Viewing pictures in 4K resolution Using the TV with Other Devices You can connect a digital still camera/camcorder that supports HDMI 4K Connecting to a Network...
  • Page 321 Help Guide | Viewing pictures in 4K resolution Select the folder, and then select the file to play. To view pictures stored on a digital still camera/camcorder Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack (socket) of the TV, using an HDMI cable.
  • Page 322 Help Guide | Viewing pictures in 4K resolution > Viewing pictures in 4K resolution Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-09_01.html[3/31/2021 7:20:21 AM]...
  • Page 323 Help Guide | Settings for viewing pictures through HDMI input with higher quality Help Guide Search Getting Started > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices Useful features > Settings for viewing pictures through HDMI input with higher quality Watching TV Print...
  • Page 324 Viewing pictures in 4K resolution > Using the TV with Other Devices > Viewing pictures in 4K from compatible devices > Settings for viewing pictures through HDMI input with higher quality Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-09_02.html[3/31/2021 7:20:24 AM]...
  • Page 325 Help Guide | Adjusting home network settings Help Guide Search Getting Started > > Connecting to a Network Home network features > Adjusting home network settings Useful features Print Adjusting home network settings Watching TV Using the TV with Other Devices You can adjust the following home network settings.
  • Page 326 [Deregister remote device] Deregister a device to disable operation of the TV from that device. > > Connecting to a Network Home network features > Adjusting home network settings Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 06-03_01.html[3/31/2021 7:20:27 AM]...
  • Page 327 Help Guide | Playing content from a computer Help Guide Search Getting Started > > Connecting to a Network Home network features > Playing content from a computer Useful features Print Playing content from a computer Watching TV Using the TV with Other Devices You can enjoy content (photo/music/video files) stored on a network device located in another room, if you connect the TV to a home network Connecting to a Network...
  • Page 328 Depending on the file, playback may not be possible even when using the supported formats. Related topics Adjusting home network settings > > Connecting to a Network Home network features > Playing content from a computer Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 06-03_02.html[3/31/2021 7:20:29 AM]...
  • Page 329 Help Guide | Playing content from a media server Help Guide Search Getting Started > > Connecting to a Network Home network features > Playing content from a media server Useful features Print Playing content from a media server Watching TV Using the TV with Other Devices You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the controller directly, if you...
  • Page 330 Help Guide | Playing content from a media server F-232-100-12(2) Copyright 2021 Sony Corporation 06-03_03.html[3/31/2021 7:20:32 AM]...
  • Page 331 If a full reset (restart) of the Reset (restart) the TV. For details, refer to TV is required Software updates Check and try Support Site > > > Troubleshooting Start here Self diagnostics Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-01_01.html[3/31/2021 7:20:35 AM]...
  • Page 332 Help Guide | If a full reset (restart) of the TV is required Help Guide Search Getting Started > > Troubleshooting Start here > If a full reset (restart) of the TV is required Useful features Print If a full reset (restart) of the TV is Watching TV required Using the TV with Other Devices...
  • Page 333 Initial Setup wizard. You must agree to the Google Terms of Service and Google Privacy Policy. > > Troubleshooting Start here > If a full reset (restart) of the TV is required Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-01_03.html[3/31/2021 7:20:38 AM]...
  • Page 334 Help Guide | No color/Dark picture/Color is not correct/Picture is too bright. Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen > No color/Dark picture/Color is not correct/Picture is too bright. Useful features Print No color/Dark picture/Color is not Watching TV correct/Picture is too bright.
  • Page 335 Help Guide | No color/Dark picture/Color is not correct/Picture is too bright. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02_04.html[3/31/2021 7:20:41 AM]...
  • Page 336 Help Guide | Distorted picture./The screen flickers. Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen > Distorted picture./The screen flickers. Useful features Print Distorted picture./The screen Watching TV flickers. Using the TV with Other Devices Connecting to a Network Check the connection and position of the antenna and peripheral devices Settings...
  • Page 337 Help Guide | Distorted picture./The screen flickers. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02_02.html[3/31/2021 7:20:44 AM]...
  • Page 338 [Settings] — [System] — [Retail mode settings]. Disable [Demo mode] and [Picture reset mode]. Index/Other > > Troubleshooting Picture (quality)/screen > The screen suddenly changes to a video you do not recognize while watching TV. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02_28.html[3/31/2021 7:20:46 AM]...
  • Page 339 You can select a different option from the Settings current option. Troubleshooting > > Troubleshooting Picture (quality)/screen > A black box appears on the screen. Index/Other Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02_10.html[3/31/2021 7:20:49 AM]...
  • Page 340 [Settings] — [System] — [Retail mode settings]. Disable [Demo mode] and [Picture reset mode]. Troubleshooting Index/Other > > Troubleshooting Picture (quality)/screen > There are banners/tickers at the top or bottom of the screen. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02_11.html[3/31/2021 7:20:52 AM]...
  • Page 341 Check whether the connected device has the latest settings or firmware. Availability depends on your model/region/country. > > Troubleshooting Picture (quality)/screen > High resolution HDR pictures are not displayed. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02_30.html[3/31/2021 7:20:55 AM]...
  • Page 342 [App permissions] — the desired TV function. > > Troubleshooting Picture (quality)/screen > A message about an app asking for permission to access a TV function is displayed. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02_16.html[3/31/2021 7:20:58 AM]...
  • Page 343 Troubleshooting To watch streaming content, connect the TV to the Internet. Hint Index/Other For more information, please visit the Sony support website. Support Site Related topics Using Wi-Fi to connect the TV to the Internet/Network Connecting to a network using a LAN cable >...
  • Page 344 Make sure that the cable is not old or that the inside of the connector is Troubleshooting not short-circuited. Index/Other > > Troubleshooting Broadcast reception > Block noise or an error message appears and you cannot watch broadcasts. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_02.html[3/31/2021 7:21:03 AM]...
  • Page 345 Troubleshooting Related topics Index/Other Distorted picture./The screen flickers. Check these things first to troubleshoot your TV reception. > > Troubleshooting Broadcast reception > Ghosting or double images appear. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_03.html[3/31/2021 7:21:06 AM]...
  • Page 346 Related topics Index/Other Check these things first to troubleshoot your TV reception. > > Troubleshooting Broadcast reception > Only snow noise or a black picture appears on the screen. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_04.html[3/31/2021 7:21:09 AM]...
  • Page 347 Related topics Check these things first to troubleshoot your TV reception. > > Troubleshooting Broadcast reception > There is picture or sound noise when viewing an analog TV channel. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_05.html[3/31/2021 7:21:12 AM]...
  • Page 348 Contact the broadcaster for transmission details. Settings Related topics Troubleshooting Check these things first to troubleshoot your TV reception. Index/Other > > > Troubleshooting Broadcast reception Some channels are blank. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_06.html[3/31/2021 7:21:14 AM]...
  • Page 349 TV to check if the reception is improved. Related topics Check these things first to troubleshoot your TV reception. > > Troubleshooting Broadcast reception > Poor reception or poor picture quality with digital broadcasts. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_07.html[3/31/2021 7:21:17 AM]...
  • Page 350 Check these things first to troubleshoot your TV reception. Troubleshooting You cannot receive or select channels. Some digital cable channels are not displayed. Index/Other > > Troubleshooting Broadcast reception > You cannot view digital channels. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_08.html[3/31/2021 7:21:20 AM]...
  • Page 351 Set to receive and select cable channels. Related topics Some channels are blank. You cannot view digital channels. > > Troubleshooting Broadcast reception > You cannot receive or select channels. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_11.html[3/31/2021 7:21:23 AM]...
  • Page 352 Index/Other Check these things first to troubleshoot your TV reception. You cannot view digital channels. > > Troubleshooting Broadcast reception > Some digital cable channels are not displayed. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_12.html[3/31/2021 7:21:26 AM]...
  • Page 353 Troubleshooting Related topics Index/Other Check these things first to troubleshoot your TV reception. > > Troubleshooting Broadcast reception > Broadcast HD formats have poor quality. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-04_13.html[3/31/2021 7:21:29 AM]...
  • Page 354 Remove the headphones or disconnect the Bluetooth audio device. Related topics No audio or low audio with a home theater system. > > > Troubleshooting Sound No sound but good picture. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_01.html[3/31/2021 7:21:31 AM]...
  • Page 355 Keep the antenna cable away from other connecting cables. To avoid TV interference, make sure to use an undamaged antenna Settings cable. Troubleshooting Related topics Distorted sound. Index/Other > > > Troubleshooting Sound Audio noise. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_02.html[3/31/2021 7:21:34 AM]...
  • Page 356 AUDIO OUT (OPTICAL) may not provide an audio signal. Related topics Audio noise. Connecting an audio system > > Troubleshooting Sound > No audio or low audio with a home theater system. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_03.html[3/31/2021 7:21:37 AM]...
  • Page 357 Help Guide | No audio or low audio with a home theater system. 08-05_03.html[3/31/2021 7:21:37 AM]...
  • Page 358 Set [Audio filter] to [Low] or [High] to improve sound for analog reception. ([Audio filter] may not be available depending on your Index/Other region/country.) Related topics Audio noise. > > > Troubleshooting Sound Distorted sound. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_04.html[3/31/2021 7:21:40 AM]...
  • Page 359 Help Guide | You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. Help Guide Search Getting Started > > Troubleshooting Sound > You want to output sound from the headphones/Bluetooth audio device and audio Useful features system/TV speakers at the same time.
  • Page 360 Help Guide | You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_09.html[3/31/2021 7:21:43 AM]...
  • Page 361 Help Guide | You are concerned about a delay between the picture and sound. Help Guide Search Getting Started > > Troubleshooting Sound > You are concerned about a delay between the picture and sound. Useful features Print You are concerned about a delay Watching TV between the picture and sound.
  • Page 362 Help Guide | You are concerned about a delay between the picture and sound. F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_10.html[3/31/2021 7:21:46 AM]...
  • Page 363 [Settings] — [Display & Sound] — [Audio output] — [Pass through mode] — [Off]. > > Troubleshooting Sound > No TV sounds such as operation sound or audio response. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_11.html[3/31/2021 7:21:49 AM]...
  • Page 364 [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system] Enable the audio system’s eARC feature. Related topics Connecting an audio system > > Troubleshooting Sound > You cannot establish an eARC connection. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_12.html[3/31/2021 7:21:51 AM]...
  • Page 365 When [Pass through mode] is set to [Auto] > > Troubleshooting Sound > You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_13.html[3/31/2021 7:21:54 AM]...
  • Page 366 [Settings] — [TV center speaker mode] in [Display & Sound] — [Audio output]. > > Troubleshooting Sound > You can hear a slight noise from the TV speakers (only models with TV center speaker mode). Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-05_14.html[3/31/2021 7:21:57 AM]...
  • Page 367 Keep devices that emit RF interference (such as microwaves) away from the TV and wireless router, or turn off such devices. Audio is not output for videos without audio. Hint For more information, please visit the Sony support website. Support Site 08-06_01.html[3/31/2021 7:22:00 AM]...
  • Page 368 Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network > > Troubleshooting Network (Internet/home)/apps > The picture and/or sound quality from streaming apps is poor. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-06_01.html[3/31/2021 7:22:00 AM]...
  • Page 369 Internet] — [Home network] — [Server diagnostics]. Related topics Home network features The TV cannot connect to the Internet/Network. > > Troubleshooting Network (Internet/home)/apps > Your TV cannot connect to the server. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-06_07.html[3/31/2021 7:22:03 AM]...
  • Page 370 Contact your Internet service provider for router/modem settings. Try using apps later. The app content provider’s server may be out of service. Hint For more information, please visit the Sony support website. Support Site Related topics Connecting to a network using a LAN cable Using Wi-Fi to connect the TV to the Internet/Network >...
  • Page 371 Help Guide | You can connect to the Internet, but not to certain apps and services. F-232-100-12(2) Copyright 2021 Sony Corporation 08-06_09.html[3/31/2021 7:22:06 AM]...
  • Page 372 Help Guide | The remote control does not operate. Help Guide Search Getting Started > > Troubleshooting Remote control/accessories > The remote control does not operate. Useful features Print The remote control does not Watching TV operate. Using the TV with Other Devices Connecting to a Network Check if the TV is working properly Settings...
  • Page 373 Help Guide | The remote control does not operate. Push-release type Note Remote controls with a MIC button or Google Assistant button are connected to the TV using Bluetooth. Radio interference may occur in the following situations and cause issues such as poor operation of microphone or remote control because Bluetooth radio waves use the same frequency as radio waves emitted from microwaves and wireless LANs (IEEE802.11b/g/n).
  • Page 374 Help Guide | The remote control does not operate. disabled, enable it. If it is enabled, disable and then enable it again. Set wireless LAN access points and microwaves at least 10 m away from the TV If the 5 GHz band (IEEE802.11a) is available in the wireless LAN, connect to the 5 GHz band Depending on your model, a Bluetooth remote control is supplied and already paired with the TV.
  • Page 375 Help Guide | The remote control does not operate. > > Troubleshooting Remote control/accessories > The remote control does not operate. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-07_01.html[3/31/2021 7:22:09 AM]...
  • Page 376 To enable the remote control backlight again, perform the procedure above. > > Troubleshooting Remote control/accessories > You want to disable the remote control backlight. (only remote controls that feature backlight) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-07_04.html[3/31/2021 7:22:12 AM]...
  • Page 377 Help Guide | The TV cannot be turned off using the remote control. Help Guide Search Getting Started > > Troubleshooting Power > The TV cannot be turned off using the remote control. Useful features Print The TV cannot be turned off using Watching TV the remote control.
  • Page 378 If a full reset (restart) of the TV is required Home menu Using the Quick Settings > > Troubleshooting Power > The TV cannot be turned off using the remote control. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-08_05.html[3/31/2021 7:22:15 AM]...
  • Page 379 (US, CA and MX models only) Check if [Auto shut-off] in [Power & Settings Energy] is activated. Troubleshooting Related topics Timers & Clock Index/Other > > > Troubleshooting Power The TV turns off automatically. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-08_01.html[3/31/2021 7:22:17 AM]...
  • Page 380 Disable the [TV auto power on] setting in [BRAVIA Sync settings]. Connecting to a Network Related topics Settings BRAVIA Sync-compatible devices Timers & Clock Troubleshooting Index/Other > > > Troubleshooting Power The TV turns on automatically. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-08_02.html[3/31/2021 7:22:20 AM]...
  • Page 381 [Settings] — [System] — [Retail mode settings]. Disable [Picture reset mode]. > > Troubleshooting Power > After turning on the TV, it turns off immediately. (only models equipped with an OLED panel) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-08_04.html[3/31/2021 7:22:23 AM]...
  • Page 382 Help Guide | The TV does not turn on. Help Guide Search Getting Started > > > Troubleshooting Power The TV does not turn on. Print Useful features The TV does not turn on. Watching TV Perform the procedures in the order below until the problem is solved. Using the TV with Other Devices 1.
  • Page 383 Related topics The remote control does not operate. If a full reset (restart) of the TV is required > > > Troubleshooting Power The TV does not turn on. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-08_03.html[3/31/2021 7:22:26 AM]...
  • Page 384 Inputs] — [External inputs] — [HDMI signal format] — the HDMI input you want to set. Related topics Using the TV with Other Devices > > Troubleshooting Connected devices > No picture from a connected device. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_01.html[3/31/2021 7:22:29 AM]...
  • Page 385 Connecting to a Network Check the cable connection. Settings Related topics Using the TV with Other Devices Troubleshooting Index/Other > > Troubleshooting Connected devices > You cannot select a connected device. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_02.html[3/31/2021 7:22:32 AM]...
  • Page 386 TV. Troubleshooting > > Troubleshooting Connected devices Index/Other > Certain programs on digital sources display a loss of detail. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_03.html[3/31/2021 7:22:35 AM]...
  • Page 387 Troubleshooting Related topics Index/Other No picture from a connected device. > > Troubleshooting Connected devices > Photo images or folders take time to display. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_04.html[3/31/2021 7:22:37 AM]...
  • Page 388 TV. Troubleshooting Related topics Index/Other BRAVIA Sync-compatible devices > > Troubleshooting Connected devices > You cannot find a connected BRAVIA Sync HDMI device. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_05.html[3/31/2021 7:22:40 AM]...
  • Page 389 [Settings] — [Channels & Inputs] — [External inputs]. Troubleshooting > > Troubleshooting Connected devices Index/Other > You cannot turn off the cable/satellite box using the TV's remote control. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_19.html[3/31/2021 7:22:43 AM]...
  • Page 390 > > Troubleshooting Connected devices > An external device (such as a cable/satellite box) cannot be controlled using the TV's remote control. (Cable/satellite box control compatible models only) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_08.html[3/31/2021 7:22:46 AM]...
  • Page 391 Settings status. Troubleshooting Related topics Supported files and formats Index/Other > > Troubleshooting Connected devices > Some media files in the USB device or server are not displayed. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_09.html[3/31/2021 7:22:49 AM]...
  • Page 392 When multiple Bluetooth devices are connected to the TV, the quality of Bluetooth communication may deteriorate. Related topics Bluetooth devices > > Troubleshooting Connected devices > Operation cuts out, or a device does not work. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_11.html[3/31/2021 7:22:52 AM]...
  • Page 393 Some pay contents may not be displayed via a source device which does not meet HDCP 2.0/2.1/2.2 standards. Troubleshooting > > Troubleshooting Connected devices Index/Other > Some paid content cannot be played. Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-09_15.html[3/31/2021 7:22:55 AM]...
  • Page 394 Reboot the TV by disconnecting the AC power cord from the TV for two Settings minutes, then turn on the TV. If the problem persists, disconnect the AC power cord, and contact Sony Troubleshooting Customer Support with the number of times the Operational response LED flashes.
  • Page 395 Help Guide | You are concerned about an image retention. (only models equipped with an OLED panel) Help Guide Search Getting Started > > Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) Useful features > You are concerned about an image retention.
  • Page 396 Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) > You are concerned about an image retention. (only models equipped with an OLED panel) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02-31_02.html[3/31/2021 7:23:00 AM]...
  • Page 397 > OLED panel (only models equipped with an OLED panel) > The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02-31_01.html[3/31/2021 7:23:03 AM]...
  • Page 398 Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) > The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02-31_05.html[3/31/2021 7:23:06 AM]...
  • Page 399 Troubleshooting Picture (quality)/screen > OLED panel (only models equipped with an OLED panel) > A white line appears on the screen. (only models equipped with an OLED panel) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 08-02-31_03.html[3/31/2021 7:23:09 AM]...
  • Page 400 Other supported files and formats Music Videos Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > > Supported files and formats Photos Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-01-03_01.html[3/31/2021 7:23:12 AM]...
  • Page 401 Help Guide | Music Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > > Supported files and formats Music Useful features Print Music Watching TV Using the TV with Other Devices Use case : USB / Home Network Connecting to a Network Settings Extension: *.mp4 / *.m4a...
  • Page 402 Help Guide | Music Extension: *.ogg Description Sampling Rate Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Other Description Sampling Rate LPCM 32k / 44.1k / 48k Extension: *.mp3 Description Sampling Rate MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k MP2L3 16k / 22.05k / 24k...
  • Page 403 Other supported files and formats Photos Videos Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > > Supported files and formats Music Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-01-03_02.html[3/31/2021 7:23:15 AM]...
  • Page 404 Help Guide | Videos Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > > Supported files and formats Videos Useful features Print Videos Watching TV Using the TV with Other Devices Use case : USB / Home Network Connecting to a Network MPEG1 (*.mpg / *.mpe / *.mpeg) Settings...
  • Page 405 Help Guide | Videos Audio Codec MPEG1L1 / MPEG1L2 / AAC-LC / HE-AAC v1 / HE- AAC v2 / AC3 / E-AC3 Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Extension : *.m2ts / *.mts Subtitle Type : External Video Codec (Profile@Level) AVC / H.264 BP@L3, MP@L4.2,...
  • Page 406 Help Guide | Videos Max. Frame Rate 3840x2160@60p / 1920x1080@120fps Video Codec (Profile@Level) HEVC / H.265 MP@L5.1, Main10@L5.1 Audio Codec AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / AC4 / E- Max. / Min. Resolution 3840x2160 / QCIF (176x144) Max.
  • Page 407 Help Guide | Videos Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE- AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) AVC / H.264 BP@L3, MP@L4.2, HP@L4.2...
  • Page 408 Help Guide | Videos Main10@L5.1 Audio Codec DTS core / AC3 / AAC-LC / E-AC3 / HE-AAC v1 / HE- AAC v2 Max. / Min. Resolution 3840x2160 / QCIF (176x144) Max. Frame Rate 3840x2160@60p / 1920x1080@120fps 3gpp (*.3gp / *.3g2) Subtitle Type : External Video Codec (Profile@Level) MPEG4 SP@L6, ASP@L5,...
  • Page 409 Help Guide | Videos AAC-LC / HE-AAC v1 / HE-AAC v2 / AC3 / E-AC3 / MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE) Max. / Min. Resolution 1920x1080 / QCIF (176x144) Max. Frame Rate 1920x1080@30fps / 1280x720@60fps Video Codec (Profile@Level) Motion JPEG...
  • Page 410 Help Guide | Videos Copyright 2021 Sony Corporation 04-01-03_03.html[3/31/2021 7:23:18 AM]...
  • Page 411 Help Guide | Audio sampling rates (for videos) Help Guide Search Getting Started > > Using the TV with Other Devices USB devices > > Supported files and formats Audio sampling rates (for videos) Useful features Print Audio sampling rates (for videos) Watching TV Using the TV with Other Devices Audio Codec...
  • Page 412 Help Guide | Audio sampling rates (for videos) External subtitles > > Using the TV with Other Devices USB devices > > Supported files and formats Audio sampling rates (for videos) Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-01-03_04.html[3/31/2021 7:23:21 AM]...
  • Page 413 Other supported files and formats Photos Music Videos Audio sampling rates (for videos) > > Using the TV with Other Devices USB devices > > Supported files and formats External subtitles Go to page top F-232-100-12(2) Copyright 2021 Sony Corporation 04-01-03_05.html[3/31/2021 7:23:24 AM]...

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