Troubleshooting - Lenovo G32qc-10 User Manual

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table3-2.Troubleshooting
Problem
The words "Out
of Range" are
shown on the
screen, and the
power indicator
is flashing white.
The image
quality is
unacceptable.
The power
indicator is not
lit and there is no
image.
Screen is blank
and power
indicator is
amber.
The power
indicator is
amber, but there
is no image.
Possible cause
The system is set to a If you are replacing an old
display mode which is monitor, reconnect it and
not supported by the adjust the display mode to
monitor. within the specified range for
your new monitor.
If using a Windows system,
restart the system in safe
mode, then select a supported
display mode for your
computer.
If these options do not work,
contact the Support Center.
The video signal cable Be sure the signal cable
is not connected with is firmly plugged into the
the monitor or system system and monitor.
completely.
The color settings may Select another color setting
be incorrect. from the OSD menu.
y The monitor's y Be sure the power cord is
power switch is not connected properly.
switched on. y Be sure the outlet has
y The power power.
cord is loose or y Power on the monitor.
disconnected. y Try using another power
y There is no power cord.
at the outlet. y Try using another
electrical outlet.
The monitor is in y Press any key on the
Standby / Suspend keyboard or move
mode. the mouse to restore
operation.
y Check the Power Options
settings on your computer.
The video signal Be sure the video cable is
cable is loose or connected with the system
disconnected from the properly.
system or monitor.
The monitor brightness Adjust the brightness and
and contrast are at the contrast setting on the OSD
lowest setting. menu.
Suggested action
"Selecting a supported
display mode"on page
2-
"Connecting and
turning on your
monitor"on page 1-3
"Adjusting your
monitor image"on
page 2-4
"Connecting and
turning on your
monitor"on page 1-3
"Understanding power
management"on page
2-6
"Connecting and
turning on your
monitor"on page 1-3
"Adjusting your
monitor image"on
page 2-4
Reference
Chapter 3 . 3-2