Samsung Mercury-27T Service Manual

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SERVICE

DP700A7D

Refer to the service manual in the GSPN (see the rear cover) for more information.

Mercury-27T

DP700A7D

MANUAL

1. Precaution

2. Introduction

3. Desassembly and Reassembly

4. Trouble shooting

5. System Wire Diagram

Contents

Table of Contents

Troubleshooting

Summary of Contents for Samsung Mercury-27T

Page 1 Mercury-27T DP700A7D SERVICE MANUAL DP700A7D Contents 1. Precaution 2. Introduction 3. Desassembly and Reassembly 4. Trouble shooting 5. System Wire Diagram Refer to the service manual in the GSPN (see the rear cover) for more information.
Page 2: Table Of Contents
System Diagnosis ........................4 − 17 4.8. Hardware Upgrade ........................4 − 18 System Wire Diagram ........................5 − 1 5.1. System Layout ........................5 − 1 5.2. Board Component ........................5 − 2 Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 3: Precaution
If the cord is disconnected, it may cause electric shock or fire. 9) Repair the product using only authorized parts 10) Keep the product away from heating devices such as heaters. › Exposure to heaters may cause deformation of the product or fire. Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 4: Safety Precautions
Avoid leaving excessive amounts of flux within a custom IC or between the pins when soldering a custom IC. k) Take care to not damage the board when installing or separating an Option Board. l) Take care to not break the printed circuit pattern on the PCB when separate an IC. Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 5: Ground
#18. Never ground the product to a PVC water pipe, phone line, TV, radio antenna, aluminum window or gas pipe, because this does not actually ground the product and may be dangerous. Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 6: Static Electricity Precautions
4) Do not touch any parts unless absolutely necessary 5) Disassemble the parts on the anti-static-electricity pad. 6) When a board is not installed in the system, package the board with an anti-static-electricity packaging. Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 8: Specification
Typ. 5000 Brightness Typ. 300 (cd/m2) Response time Rising + Falling typ. 12ms tilt angle 0~20˚ (user angle) Panel TSP Support : capacitance panel 27" QHD (LTM270DL02) [Non Glare] (TSP Support : capacitance panel) Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 9 Shared video memory up to 1.8 GB at over 4GB System memory (DVMT 5.0) Max. resolution for Bulit-in LCD 1920x1080 with 32-bit color at 60 Hz 1920X1080,1680 x 1050, 1600 x 900,1440X900,1400x1050,1366x768, 1280x1024,1280x960,1280x800,1280x768,1152x864,1024x768 HDMI-In Support v1.4a compliant / Enable HDCP Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 10 SC-10IRQ12340N Image sensor 1/6.5" Color CMOS HD(1,280x720) Still Image Capture Resolution 1,280x720(Max.) Video Capture Resolution 1,280x720(Max.) Frame Rate 30fps @ HD, 24MHz MCLK Output Video Format HD,SVGA,VGA,CIF,QVGA,QCIF,QQVGA Interface USB 2.0(High speed) UVC Support support Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 11 Avg 13ms Speed 5400rpm, SATA2 3.0Gbps Capacity Max Capacity SSD(option) 64GB,SATA3 6.0Gbps Vendor:SANDISK,etc iSSD(option) Express Cache Tech is supported(on-board iSSD) Vendor:SANDISK HDD braket BA61-01620A Screw :6001-001480 4EA :6001-001570 HDD cable BA39-01265A Optical Driver Modules Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 12 S/W Supplied Cyberlink Media Suite 10.0 Bluray Disc 3D Security RPC-II Regional Encoding Network Tools Integrated 10/100/1000 Mbps Ethernet Chipset Realtek RTL8111E Features RJ45 Output Wireless LAN WB222, 802.11a/b/g/n 2x2 WLAN Combo (Half Type) Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 13 19.1mm code : BA81-18114 88-Key (Korean) └Num Keypad transmission distance continue mode 450hours Idle mode 4800hours (Approximately 200days) Wired PS/2 Keyboard └ Num Keypad └ Spill-resistant Wireless Mouse Wireless Mouse (Option) code : BA81-18131 transmission distance Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 14 XP Driver Security Solution Option Finger Printer None Power and Power Management System power management Power management features ACPI V3.0 compliant, Standby(S3), Hibernate(S4) AC Adapter AD-12019G Output Power 120W (INT G645/i3/i5/i7) EXT:G645/i3/i5-3470T) Dimension W155*L67*H36.5mm Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 15 Package dimensions (W x D x H) 782(L) * 296(W) * 598(H) - Weight 15.6Kg Design System Top Mold (Black) System Bottom Mold (Black) Installed software Operating system Windows 8 (64b) Windows 8 Professional (64b) Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 44: Sw List
MS Office 2010 Transition For Win8 5140 Electronic Manual For Win8 1.2.00 S Service 1.0.1.5 Support Center 2.0.12.0 sRecovery 6.0.5.0 SW Update 2.0.20.51 Help Desk 1.0.5.0 Easy File Share 1.3 For Win8 1.3.4.0 2-38 Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 45 Samsung Smart Sinema Bugs Music 1.2.0.0 Samsung Signature Store Birzzle 1.0.0.0 Yandex Disk 0.5.0.2855 Adobe Reader 10.1.3.23 Tuba.FM 1.0.0.47 Onet News 1.0.0.12 Bitcasa (Metro) Kindle 1.0.0.0 Taptiles 1.0.0.0 Pinball FX2 1.0.0.0 Adera 1.0.0.0 PhotoEditor 1.0.0.15 Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-39...
Page 46 1.0.0.11 Jamie Oliver's recipe 1.0.1.23 S/W (Previous SW/New SW) [For more information, product descriptions and installation training manuals refer to Chap.2] S/W (Consultation stage of development) Please refer that [Consulting Script] -> [Consultation] 2-40 Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 59 2. Introduction Optional Material DP700A7D have the optional items that could be changed or added. The Species of optional items maybe increased. HDD (S-ATA2) Memory WLAN Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-53...
Page 60: Desassembly And Reassembly
Disassemble Cover_Hinge : Screw M3*L4 (2EA) • Disassemble the screw left area & right area (yellow mark) , M4*L6 (8EA) • Disassemble the Stand Ass'y (red mark), pul the stand to down direction. 6. Disassemble Cable Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 61 Speaker : Screw M3*L12 (2EA) 11. Board_TSP in the red areaLCD + Unit-Frame_Main : Screw M3*L6 (4EA) 9. BRKT_SupPORT_L/Deco_Uppe 12. Disassemble Unit-Bezel_Front Screw M3*L4 (6EA) Disassemble BRKT_Support_L/Deco_Upper/camera cable Disassemble Hinge-R/L Screw M3*L4 (11EA),M4*L6 (1EA) Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 62: Trouble Shooting
Wireless LAN Module • Key Board • System Fan • LCD Panel • Main Board • Harness Cable • LCD Cable, Wireless LAN Antenna 2types, Camera cable, ODD SATA Cable, LVDS Cable, Speaker Power-in Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 63: Debugging Flow Chart
4. Trouble shooting 4.2. Debugging Flow Chart Debugging Flow for Samsung PC is in the universal rule. Please Refer to the attached Debugging Flowchart for more detail information ※ Training manual how to use the side of the fault diagnosis please refer.
Page 67: Hardware Troubleshooting
Check if there is a magnetic body near the touch pad button or the system or check if there is an exterior defect to the LCD Check LCD cable or LCD module Replace the new one. Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 68: Main System
RHE. Replace the memory module. * Check if it is out of order. RTC Reset. * Check if it is out of order. Replace Main Board. * Check if it is out of order. Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 69 → Fn + F6 (Mute cancellation) Control panel confirmation . → Speaker Setting. Turn the volume up. → Fn key volume adjustment. Check the Headphone jack. Replace Main Board. * Check if it is out of order. Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 70 ( Check the system manager ) Check the connection status of camera cable between Main board. Check the connection status of camera cable between Camera module Replace Camera module * Check if it is out of order. Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 71 Replace Main Board. * Check if it is out of order. #9. The Fan does not work normally. Check the system by using SAFC(Samsung Advanced * Refer to the tool guide. Fan Control)program. Check the connection status of Heat sink →...
Page 72: Others
In case of connecting USB device in power -If connect USB device in power saving mode, screen may not be saving mode. displayed properly. -USB device should connect in normal operation mode. 4-11 Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 73 In case of executing DOS windows, When - Press <Alt>, <Tab> key simultaneously, then Screen appear. coming out for came in power saving mode, Screen dose not appear properly Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-12...
Page 74: Diagnosis Application
2) Use Method : On the Windows, Copy Windiag4 Folder to Free Folder -> OPEN SKRIPT -> Choose the Test item (Skip : uncheck) -> Start (Test Start) Management following the result of Windiag5Test 4-13 Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 75 1) Usage : To check the Device and Port on the Windows orTool for System Long Run Aging Test 2) Use Method : After booting with CD or Bootable USB Memory Disk , Run Pyxis. Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-14...
Page 76: Bios & Micom Update
AFUDOS XXXX.rom /reboot /p /b /r /n /e" 2) update in the Windows a) Windows boot -> Run Samsung update plus -> check update profile -> Click ‘BIOS update’ 3) BIOS spec list and check list guide 4) Delete Password ※...
Page 77: Cpu Fan Control
4. Trouble shooting 4.6. CPU FAN Control Checking CPU FAN 1) Check if the Thermal is locked tightly. 2) Check if the Fan cable is properly connected 3) Change the FAN Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-16...
Page 78: System Diagnosis
In general, if a defect of the circuit or part is detected during the system test, the system stops at a particular code. The error codes for each part of the system are listed in the following table 4-17 Copyright© 1995-2012 SAMSUNG. All rights reserved.
Page 84 CIS, Africa E.Asia, W.Asia, https://gspn2.samsungcsportal.com China, Japan N.America, S.America https://gspn3.samsungcsportal.com This Service Manual is a property of Samsung Electronics © 2012 Samsung Electronics Co.,Ltd. Co.,Ltd. All rights reserved. Any unauthorized use of Manual can be punished under Printed in Korea applicable International and/or domestic law.

This manual is also suitable for:

Dp700a7d

Samsung Mercury-27T Service Manual

Quick Links

Troubleshooting

Summary of Contents for Samsung Mercury-27T

Page 2: Table Of Contents

Page 3: Precaution

Page 4: Safety Precautions

Page 5: Ground

Page 6: Static Electricity Precautions

Page 7: Introduction

Page 8: Specification

Page 16: Comparing Product Specifications

Page 17: Overview And Feature

Page 26: New Technology / Ability

Page 40: New H/W (Platform)

Page 44: Sw List

Page 47: System Setup (Bios Setup)

Page 58: Hw Optional Items

Page 60: Desassembly And Reassembly

Page 62: Trouble Shooting

Page 63: Debugging Flow Chart

Page 67: Hardware Troubleshooting

Page 68: Main System

Page 72: Others

Page 74: Diagnosis Application

Page 76: Bios & Micom Update

Page 77: Cpu Fan Control

Page 78: System Diagnosis

Page 79: Hardware Upgrade

Page 81: System Wire Diagram

Page 82: Board Component

This manual is also suitable for:

Samsung Mercury-27T Service Manual

Quick Links

Troubleshooting

Related Manuals for Samsung Mercury-27T

Summary of Contents for Samsung Mercury-27T

This manual is also suitable for:

Table of Contents