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USER GUIDE
LG-H811
LG-H950
www.lg.com
MFL00000000 (1.0)

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Summary of Contents for LG LG-H811

  • Page 1 USER GUIDE LG-H811 LG-H950 www.lg.com MFL00000000 (1.0)
  • Page 2 • All screen shots in this guide are simulated. • Actual displays and the color of the phone may vary. • Some of the contents in this manual may differ from your phone depending on the software version of the phone, OS version or your service provider, and are subject to change without prior notice.
  • Page 3 (6) The customer shall bear the cost of shipping the product to the Customer Service Department of LG. LG shall bear the cost of shipping the product back to the consumer after the completion of service under this limited warranty.
  • Page 4 (11) Consumables (such as fuses). 3. WHAT LG WILL DO: LG will, at its sole option, either repair, replace or refund the purchase price of any unit that is covered under this limited warranty. LG may choose at its option to use functionally equivalent re-conditioned, refurbished or new units or parts or any units.
  • Page 5 LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824 DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for the location of the LG authorized service center nearest you and for the procedures for obtaining warranty claims.
  • Page 6 LIMITED WARRANTY STATEMENT 7.11 Warranty Laws The following laws govern warranties that arise in retail sales of consumer goods:  The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],  The California Uniform Commercial Code, Division Two [Com C §§2101 et seq], and ...
  • Page 7: Table Of Contents

    Table of Contents Table of Contents ......7 Google Account Setup ....39 Creating your Google account...39 Important Notice ......9 Signing in to your Google account ..39 Your Phone ........12 Connecting to Networks and Devices ..........40 Getting Started .......15 Wi-Fi ..........40 Installing the SIM or USIM card ..15 Bluetooth ...........41 Charging the phone ......17 Wi-Fi Direct ........42...
  • Page 8 Managing an email account .....51 Display tab ........79 Working with account folders ...51 General tab........82 Composing and sending email ..52 PC software (LG PC Suite) ...90 Camera and Video ......53 Software Update ......93 Camera options on the viewfi nder ..53 Phone Software Update ....93 Using the advanced settings.....54...
  • Page 9: Important Notice

    Important Notice Please read this before you start using your phone! Please check to see whether any problems you encountered with your phone are described in this section before taking the phone in for service or calling a service representative. 1.
  • Page 10 Important Notice NOTE:  Some applications you download may consume battery power.  While using downloaded applications, check the battery charge level. 3. Before installing an open source application and OS WARNING  If you install and use an OS other than the one provided by the manufacturer it may cause your phone to malfunction.
  • Page 11 Important Notice Press the Volume Buttons to highlight YES once more, then press the Power/Lock Button to confi rm. WARNING  If you perform a Hard Reset, all user applications, user data and DRM licenses will be deleted. Please remember to backup any important data before performing a Hard Reset. 5.
  • Page 12: Your Phone

    Your Phone Front view Infrared LED Microphone Notification LED Earpiece Front Camera Lens Proximity Sensor Microphone Headset Jack Charger/USB port NOTE : Proximity sensor  When receiving and making calls, the proximity sensor automatically turns the backlight off and locks the touch screen by sensing when the phone is near your ear. This extends battery life and prevents you from unintentionally activating the touch screen during calls.
  • Page 13 Your Phone Rear Camera Lens Laser Detection AutoFocus Power/Lock Button Flash Volume Buttons NFC Touch Point Speaker Power/Lock Switch your phone on/off by pressing and holding this button • Button Short press to lock/unlock the screen • Volume Buttons (Whilst screen is switched off) Long Press Up to launch QuickMemo •...
  • Page 14 Your Phone well as other conditions. Any warranty on the “self-healing” is hereby expressly excluded.  NOTE: LDAF Sensor (Laser Detection AutoFocus Sensor) By detecting the distance with laser, when you recording with the rear camera lens, LDAF Sensor enables you to focus the long or close range more fast and accurately.
  • Page 15: Getting Started

    Getting Started Installing the SIM or USIM card Before you can start exploring your new phone, you need to set it up. To remove the back cover, hold the phone fi rmly in one hand. With your other hand, lift off the back cover with your thumbnail as shown in the fi...
  • Page 16 Getting Started NOTE:  Only the microSIM cards work with the device. To replace the cover onto the device, align the back cover and press it down until it clicks into place...
  • Page 17: Charging The Phone

    WARNING  Use only LG-approved chargers, batteries and cables. If you use unapproved chargers, batteries or cables, it may cause battery charging delay or pop up message regarding slow charging, Or this can cause the battery to explode or damage the device, which are not covered by the warranty.
  • Page 18: Inserting A Memory Card

    Getting Started Inserting a memory card Your device supports up to a 2TB microSD card. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. WARNING  Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 19: Unlocking The Screen

    Getting Started Unlocking the screen By default, your screen will lock after a period of inactivity, then turn off. Unlocking the screen Press the Power/Lock Button or double-tap on the screen. Swipe the screen in any direction to unlock it. TIP! Smart Lock ...
  • Page 20: Your Home Screen

    Your Home screen Touch screen tips Here are some tips on how to navigate on your phone. • Tap or touch – A single finger tap selects items, links, shortcuts and letters on the on-screen keyboard. • Touch and hold – Touch and hold an item on the screen by tapping it and not lifting your finger until an action occurs.
  • Page 21: Home Screen

    Your Home screen Home screen The Home screen is the starting point for many and functions. It allows you to add items like app shortcuts and Google widgets to give you instant access to information and applications. This is the default canvas and accessible from any menu by tapping Status Bar Widget Application Icons...
  • Page 22: Customizing The Home Screen

    Your Home screen Provides one-touch access to the function in any Home screen canvas. Returns to the previous screen. Also closes pop-up items, such as Back Key menus, dialog boxes and the on-screen keyboard. Touch and hold it to access the Dual window. Return to the Home screen from any screen.
  • Page 23 Your Home screen TIP!  To add an application icon to the Home screen from the Apps menu, touch and hold the application you want to add. Removing an item from the Home screen • While on the Home screen, touch and hold the icon you want to remove, then drag it to and release it.
  • Page 24: Returning To Recently-Used Applications

    Your Home screen Returning to recently-used applications . App previews of recently used applications will be displayed. Tap an app preview to open the application. Or tap to return to the previous screen. Notifications panel Notifications alert you to the arrival of new messages, calendar events and alarms, as well as ongoing events, such as when you are using turn-by-turn navigation.
  • Page 25 Your Home screen Opening the Notifications panel Swipe down from the Status bar to open the Notifications panel. To close the Notifications panel, touch and drag the screen toward the top of the screen. Quick Toggle Area Notifications Clear Tap each quick toggle key to turn it on/off. Touch and hold the key to access the settings menu for the function.
  • Page 26 Your Home screen Indicator icons on the Status Bar Indicator icons appear on the Status bar at the top of the screen to report missed calls, new messages, calendar events, device status and more. The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are some of the most common ones.
  • Page 27: On-Screen Keyboard

    Your Home screen An alarm is set Data is synchronizing New voicemail available Choose input method New text or multimedia Media server content sharing message is on NFC is on Mobile hotspot is active NOTE:  The icon's location in the Status bar may differ according to the function or service. On-screen keyboard You can enter text using the on-screen keyboard.
  • Page 28 Your Home screen Entering accented letters When you select French or Spanish as the text entry language, you can enter special French or Spanish characters (e.g. "á"). For example, to input "á", touch and hold the "a" key until the pop-up appears and displays related special characters.
  • Page 29: Special Features

    Special Features Gesture shot The Gesture shot feature allows you to take a picture with a hand gesture using the front camera. To take photo There are two methods for using the Gesture shot feature. • Raise your hand, with an open palm, until the front camera detects it and a box appears on the screen.
  • Page 30: Gesture View

    Special Features Gesture View After taking a photo with the front camera lens, you can automatically check the captured photo with this gesture. From the Home screen, tap > Apps tab (if necessary) > Take a picture with the front camera. After taking the picture, bring the phone close to your face.
  • Page 31: Glance View

    Special Features Glance View When the phone screen is off, you can see the Status bar, time and date by dragging your finger down on the screen. KnockON You can wake up, or turn off, the screen as easily as double-tapping the screen. While the screen is off, and idle, double-tap the center screen quickly to wake the screen.
  • Page 32: Knock Code

    Special Features Knock Code The Knock Code feature allows you to wake and unlock the screen with your own Knock Code pattern. When enabled, Knock Code divides the screen into 4 parts and uses your unique combination of taps to secure your device. You can disable this feature in the Lock screen settings.
  • Page 33: Dual Window

    Special Features Dual window This feature allows you to multi-task by splitting up the screen into two, allowing you to use two compatible applications at the same time. Touch and hold the to split the screen. Tap or drag the app icon for the corresponding application you wish to use. : Tap to view the Dual window menu options, or drag to resize the split screens.
  • Page 34 Special Features NOTE:  Dual window is enabled by default. You can enable or disable Dual window through the Settings menu. From the Home screen, tap > Apps tab (if necessary) > > General tab > Dual window. Slide the toggle key to On or Off. QuickMemo+ The QuickMemo+ feature allows you to create memos and capture screen shots.
  • Page 35 Special Features Tap to select the pen type and color. Tap to use the eraser to erase the pen marks on the memo. Tap to save the memo you've created. Tap to hide or display the toolbar. NOTE:  Please use a fingertip while using the QuickMemo+ feature. Do not use your fingernail. to save the current memo to the QuickMemo+ or Gallery.
  • Page 36: Qslide

    Special Features QSlide From any screen, use the Notification panel to easily access and use the Notepad, Calendar, Calculator, and more with QSlide. Tap to expand the window to full window size. Tap to adjust the window's transparency. Tap to close the QSlide window. Drag to adjust the size.
  • Page 37: Quickremote

    Special Features QuickRemote QuickRemote turns your phone into a Universal Remote for your home TV, set-top box and audio system, and more. Set up Touch and slide the Status bar downward and tap > ADD REMOTE. > > Apps tab (if necessary) >...
  • Page 38 Special Features NOTE:  The QuickRemote operates the same way as an ordinary remote control infrared (IR) signals. Be careful not to cover the infrared sensor at the top of the phone when you use the QuickRemote function. This function may not be supported depending on the model, the manufacturer or service company.
  • Page 39: Google Account Setup

    Google Account Setup The first time you open a Google application on your phone, you will be required to sign in with your existing Google account. If you do not have a Google account, you will be prompted to create one.
  • Page 40: Connecting To Networks And Devices

    Connecting to Networks and Devices Wi-Fi You can use high-speed Internet access while within the coverage of the wireless access point (AP). Connecting to Wi-Fi networks From the Home screen, tap > Apps tab (if necessary) > > Networks tab > Wi-Fi.
  • Page 41: Bluetooth

    NOTE:  LG is not responsible for the loss, interception or misuse of data sent or received via the Bluetooth feature.  Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 42: Wi-Fi Direct

    Connecting to Networks and Devices Sending data via Bluetooth Using an application that supports sharing, locate the data, or fi le, that you want to share. Select the Share option. Select Bluetooth. Select the paired Bluetooth device (or pair with a new device). NOTE: ...
  • Page 43: Smartshare

     When in this menu, your device is visible to other visible Wi-Fi Direct devices nearby. SmartShare SmartShare allows you to receive multimedia content via LG phone and tablets. While viewing the content you want to share, tap > SmartShare.
  • Page 44: Transferring Data Between A Pc And Your Device

    A window will pop-up on your PC, allowing you to transfer the desired data. NOTE:  The LG Android Platform Driver is required to be installed on your PC to be able to detect the phone.  Check the requirements for using Media device (MTP).
  • Page 45: Calls

    Calls Making a call From the Home screen, tap to open the dialer. Enter the number using the dialer. To delete a digit, tap After entering the desired number, tap to place the call. To end the call, tap TIP! ...
  • Page 46: Viewing Your Call Logs

    Calls Both calls are displayed on the call screen. Your initial call is locked and put on hold. To toggle between numbers, tap the number displayed on the screen. You can also tap to start a conference call. To end all calls, tap End. NOTE: ...
  • Page 47: Contacts

    Contacts Add contacts to your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. Searching for a contact From the Home screen, tap to open your contacts. Tap Search contacts and enter the contact name using the keyboard. You can also scroll along the alphabet letters on the right edge of the screen.
  • Page 48: Creating A Group

    Contacts Removing a contact from your favorites list From the Home screen, tap to open your contacts. Tap the Favorites tab and choose a contact to view its details. Tap the yellow star at the top right corner of the screen. The star turns grey color and the contact is removed from your favorites.
  • Page 49: Messaging

    Messaging Your phone combines text and multimedia messages into one intuitive, easy-to-use menu. Sending a message From the Home screen, tap and tap to create a new message. Enter a contact name or contact number into the To fi eld. As you enter the contact name, matching contacts appear.
  • Page 50: Conversation View

    Messaging Conversation view Text and multimedia messages exchanged with another party are displayed in chronological order so that you can conveniently see and find your conversations. Changing message settings Your phone's messaging settings are predefined to allow you to send messages immediately. You can change the settings based on your preferences.
  • Page 51: Email

    Email You can use the Email application to read emails from services like Gmail. The Email application supports the following account types: POP3, IMAP and Exchange. Your service provider or system administrator can provide you with the account settings you need. Managing an email account The first time you open the Email application, a set-up wizard opens to help you to set up an email account.
  • Page 52: Composing And Sending Email

    Email Composing and sending email Composing and sending a message While in the Email application, tap to create a new email. Enter an address for the message's intended recipient. As you enter text, matching addresses will be proposed from your Contacts. Separate multiple addresses using semicolons.
  • Page 53: Camera And Video

    Camera and Video To open the Camera application, from the Home screen, tap > Apps tab (if necessary) > Camera options on the viewfinder Hide/Display Options – Tap to hide/display the camera options on the viewfinder. Flash – Allows you to manage the camera's flash. Choose from Off , On , Auto Swap camera –...
  • Page 54: Using The Advanced Settings

    Selects the photo and video resolution. Allows you to say a voice command to take pictures. You can say LG, Cheese, Smile, etc. Sets a delay after the capture key is pressed. This is ideal if you want to be in the photo or video.
  • Page 55: Once You Have Taken A Photo

    Camera and Video Once you have taken a photo Tap the image thumbnail on the screen to view the last photo you took. The following options are available. Tap to edit the photo. Tap to take another photo immediately. Tap to send your photo to others or share it in via any available social network services.
  • Page 56: After Recording A Video

    Camera and Video TIP!  – Tap to capture a screen shot while recording a video.  – Tap to pause the recording. After recording a video Tap the video thumbnail on the screen to view the last video you recorded. The following options are available.
  • Page 57 Camera and Video Panorama mode Allows you to take a panoramic picture. From the Home screen, tap > Apps tab (if necessary) > MODE > Panorama. to start taking the panoramic picture. Pan your phone slowly in one direction. Make sure that the focus area aligns with the blue guideline while taking the photo. to stop taking the panoramic picture.
  • Page 58 Camera and Video NOTE:  Drag the small screen to move it to your desired location. Touch and hold the small screen to resize it. Tap on the small screen to alternate between the two cameras. to stop dual recording. 8X Zooming When using the rear camera lens, you can zoom in or out to 8x.
  • Page 59: Gallery

    Camera and Video NOTE:  Do not press too hard; the touch screen is sensitive enough to pick up a light, but firm touch. Dual Play Dual Play (wired or wireless connection to two displays) can be run on a different screen. NOTE: ...
  • Page 60 Camera and Video Viewing pictures The Gallery displays your pictures in folders. When an application, such as Email, saves a picture, the download folder is automatically created to contain the picture. Likewise, capturing a screenshot automatically creates the Screenshots folder. Pictures are displayed in a folder by the date they were created.
  • Page 61 Camera and Video Touch to pause/resume video playback. Touch to fast-forward 10 seconds. Touch to rewind 10 seconds. Touch to adjust the video volume. Touch to lock/unlock the screen. Touch to use QSlide for the Videos app. Tap to share your video using the SmartShare function. Tap to access additional options.
  • Page 62 Camera and Video Setting wallpaper While viewing a photo, tap > Set image as to set the image as wallpaper or assign it to a contact. NOTE:  Depending on the software installed, some file formats may not be supported. ...
  • Page 63: Multimedia

    Multimedia Music Your phone has a music player that lets you play all your favorite tracks. To access the music player, from the Home screen, tap > Apps tab (if necessary) > Playing a song From the Home screen, tap >...
  • Page 64 Multimedia Tap to pause playback. Tap to resume playback. Tap to skip to the next track in the album, playlist or shuffle list. Touch and hold to fast-forward. Tap to restart the current track or skip to the previous track in the album, playlist or shuffle list.
  • Page 65 Multimedia NOTE:  Depending on the software installed, some file formats may not be supported.  If the file size exceeds the available memory, an error can occur when you open files.  Music file copyrights may be protected by international treaties and national copyright laws.
  • Page 66: Utilities

    Utilities Clock Use the Clock app to access the Alarms, Timer, World clock and Stopwatch functions. Access these functions by tapping the tabs across the top of the screen or swiping horizontally across the screen. To access the Clock app, from the Home screen, tap >...
  • Page 67 Utilities World clock The World clock allows you to easily check the current time in other cities around the world. Open the Clock app, then select the World clock tab. and select the desired city. Stopwatch The Stopwatch feature allows you to use your phone as a stopwatch. Open the Clock app, then select the Stopwatch tab.
  • Page 68: Calculator

    Utilities Calculator The Calculator app allows you to perform mathematical calculations using a standard calculator or a scientific calculator. From the Home screen, tap > Apps tab (if necessary) > Tap the number keys to enter numbers. For simple calculations, tap the function you want to perform ( followed by For more complex calculations, tap >...
  • Page 69: Voice Search

    Utilities Voice Search Use this application to search the web using your voice. From the Home screen, tap > Apps tab (if necessary) > Google folder > Say a keyword or phrase when Speak now appears on the screen. Select one of the suggested keywords that appear.
  • Page 70: Lg Smartworld

    Register to create an account. Browse and download the content you want. NOTE:  You may incur data fee charges when using your mobile network to access LG SmartWorld.  LG SmartWorld may not be available for all carriers or in all countries. ...
  • Page 71: Browsing The Web

    Browsing the Web Browser Use this application to browse the Internet. The Browser gives you a fast, full-color world of games, music, news, sports, entertainment and much more, right on your mobile phone. NOTE:  Additional charges apply when connecting to these services and downloading content. Check data charges with your network provider.
  • Page 72 Browsing the Web Opening a page To go to a new page, tap > To go to another webpage, tap , scroll up or down, and tap the page to select it. Searching the web by voice In the browser, tap the address field and then tap .
  • Page 73: Chrome

    Browsing the Web Chrome Use Chrome to search for information and browse webpages. • From the Home screen, tap > Apps tab (if necessary) > NOTE:  This application may not be available, depending on your region and service provider. Viewing webpages In the Chrome browser, tap the address field, and then enter a web address or search criteria.
  • Page 74: Settings

    Settings This section provides an overview of items you can change using your phone’s System Settings menus. Accessing the Settings menu: • From the Home screen, touch and hold > All settings. - or - • From the Home screen, tap >...
  • Page 75 Settings • Fixed dialing numbers – Allows you to manage and compile a list of numbers that can be called from your phone. You need your PIN2, which is available from your operator. If activated, only numbers in the fixed dial list can be called from your phone. •...
  • Page 76 Miracast – Allows you to wirelessly mirror the phone screen and sound onto a Miracast dongle or TV. • LG PC Suite – Connect LG PC Suite with your phone to easily manage multimedia content and apps. Tethering & networks •...
  • Page 77: Sound Tab

    Settings • Emergency alerts - If emergency alerts are issued, those alerts will appear on this screen. Sound tab Sound profile Allows you to set your phone's sound profile. Choose from Sound, Vibrate only or Do not disturb. Volume Adjust the phone’s volume settings to suit your needs and environment. Vibration strength Allows you to set the vibration strength for calls, notifications and touch feedback.
  • Page 78 Settings < NOTIFICATIONS > Do not disturb Allows you to set a schedule when to prevent interruptions from notifications. You can set to allow certain features to interrupt when Priority only is set. Lock screen Allows you to choose if you want to show or hide notifications on the lock screen. Apps Allows you to prevent apps from displaying notifications or set apps to show notifications with priority when Do not disturb is set to Priority only.
  • Page 79: Display Tab

    • LG Health – Allow you to set an additional Home screen showing health info. • Theme – Sets the screen theme for your device. You can download new themes from LG SmartWorld. • Wallpaper – Allows you to set the desired wallpaper for your Home screen.
  • Page 80 Settings NOTE:  This setting name may be Pattern effect if the Screen lock is set to Pattern. • Wallpaper – Allows you to set your Lock screen wallpaper. • Shortcuts – Allows you to choose the shortcuts available on the lock screen. •...
  • Page 81 Settings Notification LED Tap the switch to toggle it On or Off. On activates the LED light for the notifications you select, in the color you set for each. Auto-rotate screen Checkmark to set the phone to automatically rotate the screen based on the phone orientation (portrait or landscape).
  • Page 82: General Tab

    Spelling correction – Allows spelling correction when using the on-screen keyboard. • Default – Allows you to set the default keyboard to use when entering text. • LG Keyboard – Checkmark to select the LG Keyboard to enter text. Tap to change the following settings. •...
  • Page 83 Settings Accounts & sync Permits applications to synchronize data in the background, whether or not you are actively working in them. Deactivating the Auto-sync data option can save battery power and lower (but not eliminate) data usage. Accessibility Use the Accessibility settings to configure accessibility plug-ins you have installed on your phone. •...
  • Page 84 Settings • Sound balance – Routes the sound through both the right and left channel when a headset is connected. To manually set the audio route, move the slider on the sound balance bar to set it. • Flash alerts – Checkmark to allow a flash to blink for incoming calls and notifications. •...
  • Page 85 Simply tap the arrow to move it to one side or the other. • LG keyboard – Checkmark to enable you to move the keyboard to the right or left side of the device. Simply tap the arrow to move it to one side or the other.
  • Page 86 Settings Shortcut key Get quick access to apps by pressing and holding the Volume button when the screen is off or locked. Tap the Shortcut key switch (Shortcut key switch image) in the upper-right corner of the screen to toggle it On or Off. Security •...
  • Page 87 Settings • Screen pin – This feature allows you to lock your device so that the current user can only access the pinned app. This is useful for users with children. Gestures • Answer an incoming call – Checkmark to enable you to bring the phone to your ear to automatically answer the incoming call.
  • Page 88 Settings Date & time Use the Date & time settings to set how dates will be displayed. You can also use these settings to set your own time and time zone rather than obtaining the current time from the mobile network.
  • Page 89 Automatic restore – Allows you to restore your settings and application data when the applications are reinstalled onto your device. • LG Backup service – Backs up all information on the device and restores it in the event of data loss or replacement. •...
  • Page 90: Pc Software (Lg Pc Suite)

     Some functions may not be available, depending on the model.  You can use the Help menu from the application to find out how to use the LG PC Suite software. Installing the LG PC Suite Software To download the LG PC Suite software, please do the following: Go to www.lg.com.
  • Page 91 Synchronizes data (schedules, contacts, bookmarks) in your device and PC. NOTE:  Some functions may not be available, depending on the model.  You can use the Help menu from the application to find out how to use the LG PC Suite software.
  • Page 92 • Required software: LG United Mobile driver NOTE: LG United USB Driver  The LG United USB driver is required to connect an LG device and PC. It is installed automatically when you install the LG PC Suite software application.
  • Page 93: Software Update

    This feature allows you to update the firmware of your phone to the newer version conveniently via OTA without connecting the USB cable. This feature is only available if and when LG makes the newer version of the firmware available for your device. First, you can check the software version on your mobile phone: From the Home screen, tap the Apps Key >...
  • Page 94: Trademarks

    Trademarks Trademarks • Copyright 2015 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. ® • Bluetooth is a registered trademark of the Bluetooth SIG, Inc. worldwide. ®...
  • Page 95: Dolby Digital Plus

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
  • Page 96: Q&A

    Q&A Please check to see if any problems you have encountered with the phone are described in this section before taking the phone in for a service or calling the Customer Service Center. How do I view the list of outgoing calls, incoming calls and missed calls? Tap the Phone Key and tap the Call logs tab.
  • Page 97: Accessories

    Visit your local AT&T store or www.att.com/wirelessaccessories for specific offerings. NOTE  Always use genuine LG accessories. Failure to do this may invalidate your warranty.  Accessories may be different in different regions; please check with our regional service company or agent for further enquiries.
  • Page 98: Troubleshooting

    Troubleshooting This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures There is no SIM or USIM SIM or USIM Make sure that the SIM card is correctly card in the phone or it is...
  • Page 99 Troubleshooting Message Possible causes Possible corrective measures Not supported by service No applications provider or registration Contact your service provider. can be set required. Dialing error New network not authorized. New SIM or USIM card Calls not Check for new restrictions. inserted.
  • Page 100 Charging error No voltage Plug the charger into a different outlet. Charger defective Replace the charger. Wrong charger Use only original LG accessories. Number not The Fixed dialing number Check the Settings menu and turn the allowed. function is on.
  • Page 101 Troubleshooting Message Possible causes Possible corrective measures The screen does If you use a protection tape or case, make not turn on sure it has not covered the area around Proximity sensor problem when I receive the proximity sensor. Make sure that the a call.
  • Page 102: For Your Safety

    For Your Safety Important Information This user guide contains important information on the use and operation of this phone. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the phone. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
  • Page 103 Do not attempt to repair or modify the device yourself. Your device is equipped with an internal rechargeable battery which should be replaced only by LG or an authorized LG repair center. You should never attempt to open or disassemble this device yourself...
  • Page 104 Unplug the power cord and charger during lightning storms to avoid electric shock or fire.  Only use chargers provided by LG. The warranty will not be applied to products provided by other suppliers.  Only authorized personnel should service the phone and its accessories.
  • Page 105 For Your Safety  The back cover of this product applies a “self-healing” technology, which self-repairs minor scratches in just a few minutes. Minor scratches are those caused by ordinary and normal use of the phone. Scratches caused by abrasive surface, misuse, including but not limited to intentional scratches, and damages caused by a fall or dropping the product, may not disappear.
  • Page 106 For Your Safety This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
  • Page 107 For Your Safety Caution Use only the supplied antenna. Use of unauthorized antennas (or modifications to the antenna) could impair call quality, damage the phone, void your warranty and/or violate FCC regulations. Don't use the phone with a damaged antenna. A damaged antenna could cause a minor skin burn.
  • Page 108 For Your Safety What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless phones in the United States. Before a wireless phone model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
  • Page 109 For Your Safety Do wireless phones pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children.” The FDA/FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all”.
  • Page 110 For Your Safety Royal Society of Canada Expert Panels on Potential Health Risks of Radio Frequency Fields from Wireless Telecommunication Devices 283 Sparks Street Ottawa, Ontario K1R 7X9 Canada Telephone: (613) 991-6990 http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120 World Health Organization Avenue Appia 20 1211 Geneva 27 Switzerland Telephone: 011 41 22 791 21 11 http://www.who.int/mediacentre/factsheets/fs193/en/...
  • Page 111 For Your Safety Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ Consumer Information on SAR (Specific Absorption Rate) This model phone meets the government's requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver.
  • Page 112 For Your Safety The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID XXXXX.
  • Page 113 For Your Safety the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. T4 is the better/ higher of the two ratings. Hearing devices may also be rated.
  • Page 114 For Your Safety For information about hearing aids and digital wireless phones Wireless Phones and Hearing Aid Accessibility http://www.accesswireless.org/ Gallaudet University, RERC http://tap.gallaudet.edu/Voice/ FCC Hearing Aid Compatibility and Volume Control http://www.fcc.gov/cgb/dro/hearing.html The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephones-and-mobile-devices Caution: Avoid potential hearing loss.
  • Page 115 For Your Safety  Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise.  Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected.
  • Page 116 For Your Safety Antenna Care Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations. Tips on Efficient Operation For your phone to operate most efficiently: Don’t touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.
  • Page 117 For Your Safety Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider (or call the customer service line to discuss alternatives). Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
  • Page 118 For Your Safety Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions. Potentially Explosive Atmosphere Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions.
  • Page 119 For Your Safety Part 15.21 statement Changes or modifications that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Part 15.105 statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules.
  • Page 120 Charger and Adapter Safety  The charger and adapter are intended for indoor use only.  Insert the battery charger vertically into the wall power socket.  Only use the LG-approved battery charger. Otherwise, you may cause serious damage to your phone.
  • Page 121  Please use only an approved charging accessory to charge your LG phone. Improper handling of the charging port, as well as the use of an incompatible charger, may cause damage to your phone and void the warranty.
  • Page 122 For Your Safety circuit. If the protection circuit were broken, the battery would generate smoke, rupture or flame.  If the skin or cloth is smeared with liquid from the battery, wash with fresh water. It may cause the skin inflammation. ...
  • Page 123  Do not use the phone if the antenna is damaged. If a damaged antenna contacts skin, it may cause a slight burn. Please contact an LG Authorized Service Center to replace the damaged antenna. ...
  • Page 124 For Your Safety 1. Do wireless phones pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of Radio Frequency (RF) energy in the microwave range while being used.
  • Page 125 For Your Safety  Environmental Protection Agency  Occupational Safety and Health Administration  National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities, as well. The FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC).
  • Page 126 For Your Safety studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure.
  • Page 127 For Your Safety The FDA has been a leading participant in the World Health Organization International Electro Magnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world.
  • Page 128 For Your Safety wireless handsets with the participation and leadership of FDA scientists and engineers. The standard, “Recommended Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques”, sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless phone users.
  • Page 129 For Your Safety discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects.
  • Page 130 For Your Safety World Health Organization (WHO) International EMF Project (http://www.who.int/emf) National Radiological Protection Board (UK) (http://www.hpa.org.uk/radiation/) Driving Check the laws and regulations on the use of wireless phones in the areas where you drive and always obey them. Also, if using your phone while driving, please observe the following: ...
  • Page 131 For Your Safety time, if possible, let your voicemail answer it for you. 4. Suspend conversations during hazardous driving conditions or situations. Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions.
  • Page 132 For Your Safety wireless phone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured or a vehicle you know to be stolen, call roadside assistance or other special non- emergency wireless number.

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