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Step 5 - Apple App Controls
Controlling a device (a garage door
opener)
Go to Places
- Swipe left or right to select a device
(to see more than one door).
- Tap the door image to open/close
door.
- If a device is grayed out, it is
currently unavailable.
Security settings (see step 4 for
details)
Go to Accounts > My Account > Security
- Set security for launching app.
- Set security for accessing account.
- Set security for opening garage door.
If security is set to ON, you must enter email and password,
or 4-digit passcode.
Setting a 4-digit passcode
Go to Accounts > My Account > Passcode
- Enter a 4-digit passcode; you must enter this twice.
The 4-Digit passcode now replaces email and password for
security.
The 4-digit passcode is deleted if you logout; restarting the
app will require the creation of a new passcode.
Add/delete/rename a device (a garage door
opener)
Go to Places; tap the gear in the upper left corner of the
screen.
To Add:
- Tap the Chamberlain Internet Gateway name
- Tap Add New Device
To Delete:
- Tap the Chamberlain Internet Gateway name
- Tap Edit
- Tap the "-" (minus sign)
To Rename:
- Tap the Chamberlain Internet Gateway name
- Tap Edit
- Tap the deviceʼs name and enter a new name
Add/delete/rename a Chamberlain Internet
Gateway
Go to Places; tap the gear in the upper left corner of the
screen
To Add:
- Tap the "+" (plus)
To Delete:
- Tap the "-" (minus)
To Rename:
- Tap the Chamberlain Internet Gateway name
- Tap Edit
- Tap the Internet Gateway name and enter a new name
Logging out
- A logout requires an email and password to restart the app.
- A logout will delete the passcode; restarting the app will
require the creation of a new passcode.
Step 6 - Android App Controls
Controlling a device (a garage door
opener)
Go to Places
- Swipe right or left to select a device
(to see more than one door).
- Tap the door image to open/close
door.
- If a device is grayed out, it is
currently unavailable.
Security settings (see step 4 for
details)
Go to Account tab > Tap "My Account" > Tap Security
- Set security for launching app.
- Set security for accessing account.
- Set security for opening garage door.
Tap "Done" to save settings.
If security is set to ON, you must enter email and password,
or 4-digit passcode. A logout will delete the passcode;
restarting the app will require the creation of a new passcode.
Setting a passcode
Go to Account tab > Tap "My Account" > Tap "Passcode"
- Enter a 4-digit passcode(PIN); you must enter this twice.
The 4-digit passcode now replaces email and password for
security.
Add/delete/rename a device (a garage door
opener)
Go to Places tab > Menu button > Manage Places
Select your place (Chamberlain Internet Gateway)
To Add:
- Menu button > Add New Device
- Then follow instructions
To Delete:
- Press and hold the device name
- Tap "Delete Device"
To Rename:
- Tap deviceʼs name
- Rename, then select "Save" to save changes
Add/delete/rename a Chamberlain Internet
Gateway
Go to Places > Menu button > Manage Places
To Add:
- Menu button > Add New
- Then follow instructions
To Delete:
- Press and hold places name
- Tap "Delete Gateway"
To Rename:
- Press and hold places name
- Tap "Edit"
- Rename, then select "Save" to save changes
Logging out
Go to Account tab > Menu button > Log Out
- A logout requires an email and password to restart the app.
- A logout will delete the passcode; restarting the app will
require the creation of a new passcode.
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