Replacement Parts - Weber S-355 GBS Owner's Manual

MAIN BURNER(S) or SIDE BURNER WILL NOT IGNITE
SYMPTOM
• Main burners or side burner do(es) not ignite when following the electronic ignition instructions in the "Operation" section of
this owner's manual.
CAUSE
There is a problem with gas flow.
There is a problem with the electronic ignition system.
Lighting Your Grill with a Match
Using a Match to Determine if there is
Gas Flow to the Main Burners
1) Open the grill lid.
2) Check that all burner control knobs (including side
burner control knob) are in the off
by pushing in and turning knobs clockwise.
Note: It is important that all burner control knobs
are in the off position before turning on the LPG
cylinder.
3) Turn gas supply on by turning cylinder valve
anti-clockwise or by moving regulator lever to the
on position depending on your regulator/cylinder
connection.
4) Begin with the burner furthest to the left. Put
match in the matchstick holder and strike match.
(Matchstick holder is located under right side
table.) Insert lit match down through the cooking
grates, past the FLAVORIZER BARS and next to the
burner (A).
5) Push the burner control knob in and slowly turn it
anti-clockwise toward the ignite
you hear ticking. Once ticking starts, hold the knob
in that position for 1-2 seconds and then slowly
continue turning anti-clockwise. The burner should
ignite before the HIGH+
6) Check that the burner is lit by looking through the
cooking grates and through the half-circle cutout in
the FLAVORIZER BAR.
7) If the burner does not ignite within 4 seconds,
turn burner control knob to the off
wait five minutes to allow the gas to clear before
attempting to light the burner again. If repeated
attempts fail, follow the gas flow troubleshooting
instructions on the next page.
8) If the burner ignites, the problem lies in the ignition
system. Follow the instructions for "Checking the
Components of the Electronic Ignition System".
9) Replace the matchstick holder by hanging
underneath right side table (B).
REPLACEMENT
PARTS
To obtain replacement parts,
contact the local retailer
in your area or log onto
weber.com.
16
SOLUTION
If any burner does not ignite, the first step is to determine if there is gas flowing to the burner(s). To check
this, follow the instructions below for "Lighting Your Grill with a Match."
If match lighting IS NOT successful, follow the "GAS FLOW" troubleshooting suggestions on the next page.
If any burner does not ignite, the first step is to determine if there is gas flowing to the burner(s). To check this,
follow the instructions below for "Lighting Your Grill with a Match."
If match lighting IS successful, follow the instructions for "Checking the Components of the Electronic
Ignition System."
Using a Match to Determine if there is
Gas Flow to the Side Burner
1) Open the side burner lid.
2) Check that the side burner control knob is in the
off
clockwise. Also check that all main burner control
knobs are in the off
position. Check
Note: It is important that all burner control knobs
are in the off
cylinder.
3) Turn gas supply on by turning cylinder valve
anti-clockwise or by moving regulator lever to the
on position depending on your regulator/cylinder
connection.
4) Put match in the matchstick holder and strike
match. (Matchstick holder is located under right
side table.) Hold lit match by the side burner (C).
5) Push the side burner control knob in and slowly
turn it anti-clockwise toward the ignite
until you hear ticking. Once ticking starts, hold
the knob in that position for 1-2 seconds and then
slowly continue turning anti-clockwise. The burner
should ignite at the high
position until
6) Check that the side burner is lit. The side burner
flame may be difficult to see on a bright sunny day.
7) If the side burner does not ignite within 4 seconds,
position. turn side burner control knob to the off
and wait five minutes to allow the gas to clear
before attempting to light the burner again.
If repeated attempts fail, follow the gas flow
troubleshooting instructions on the next page.
8) If the burner ignites, follow the instructions for
position and
"Checking the Components of the Electronic Ignition
System".
WARNING: Do not attempt to make any repair to gas carrying, gas burning, ignition components or
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structural components without contacting Weber-Stephen Products LLC, Customer Service Department.
WARNING: Failure to use genuine Weber-Stephen parts for any repair or replacement will void all
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warranty protection.
CAUTION: The burner tube openings must be positioned properly over the valve orifices.
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position. Check by pushing in and turning knob
position.
position before turning on the LPG
position
position.
position