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Troubleshooting
Trouble
Sound or video are
interrupted.
Cannot find a recorded
video.
The lamp does not flash
during battery pack
charging.
Cannot upload the file to
YouTube™
Cannot export the file to
iTunes
®
If a malfunction occurs in the HDD
! P erform [FORMAT HDD]. (All data is deleted.)
# If this does not solve the problem, contact the JVC customer service for repairs.
To reset the camcorder when it does not operate normally
! Close the LCD monitor and remove the power supply (battery pack or AC adapter) from the
camcorder, then reattach it.
# Execute [FACTORY PRESET].
EN
(Continued)
•
Sometimes playback is interrupted at the connecting section
between two scenes. This is not a malfunction.
•
Select [PLAYBACK MPG FILE] then search the video on the index
screen.
(Video files that have damaged management information can be
played back.)
•
Cancel group display and date search functions.
•
Change the setting in [REC MEDIA FOR VIDEO] or [REC MEDIA
FOR IMAGE]. (Files on other media are not displayed.)
•
Check the remaining battery pack charge.
(When the battery pack is fully charged, the lamp does not flash.)
•
When recharging in either a hot or cold environment, ensure that
battery is being charged within the permitted temperature range.
(If the battery pack is being recharged outside the permitted
temperature range, recharging may stop to protect the battery
pack.)
•
Refer to "Q&A", "Latest Information", "Download Information", etc.
in [Click for Latest Product Info] in the help of the provided Everio
MediaBrowser software.
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